You have to wait forever here. Youll be the only one in there, order your coffee, then all of a sudden 10 people will walk in and get them all made ahead of yours, because they ordered on line. So even though Im there first, I get put last. They have a ton of people working there. Why dont they assign one person for walk ins. Doesnt seem like rocket science to me.
I always am satisfied with the carmel Fraps. I always get extra carmel too
Convenient location and hard working staff. I wish that the management would include cleaning the tables outside as one of the daily tasks. The tables are very nice to use but often quite dirty even first thing in the morning.
Very poorly managed store. Queue is a total mess. Pick-ups aren’t called out. Coffee tastes like machine hasn’t been cleaned for a while. Bleurgh!
This location does a great job on Caramel Macchioto.
I love the staff . So helpful and friendly.
The glass is dirty, the floor is dirty, the tables dirty, this is not the starbucks we grew to know an love.
Always good service. Very busy in mornings.
I stop by here a couple times a week, and they always have my order ready correctly and quickly. Hardly any wait here compared to other Sbux.
Wonderful guys and gals in this Starbucks location. Always down right.Been regular for 2 years. Not a single bad experience.Awesome job.
Outrageously slow. Been waiting 15m for my drink now. I’m sure it’ll taste great. But this isn’t OK at all.Edit: 20m total standing waiting for the drink to come out after ordering. Something is wrong with this system.
They have latte my favorite
Good service and everyone is always pleasant!
Very courteous staff. Short supply of bags of coffee.
Should be closed down permanently
Very slow service for those of us who didnt call in or use the app.
They are very nice and kind and respecful the best starbucks ive been to,been fhere more then 5 times i alwsys get the best service
Always Amazing and FastI Tip BIG for FRONTLINE EMPLOYEESthey work HARD and DESERVE IT !
Friendliest store on the peninsula. Occasionally no seating inside available during morning rush before 10am.
Ordered online and waited 20 additional minutes past the estimated time given by the app. My app said the order was ready now when they had not even started making my drinks. There were at least 6 people who had been waiting longer than me when I got my order there was evidently a complete lack of organization and regard for theirs customers experience.
Fast service, drinks are well made, super nice staff! Its rare for a Starbucks to have a real neighborhood feel but this one does. Doesnt feel corporate, more like your neighbor owns the spot.
Unfortunately this is the worst Starbucks location I have been to. The staff are very young, and often prioritize socialization over customer service. You will often find 3-4 staff members off to the side socializing while 1-2 staff members complete all the orders at a slow pace. They often play their own inappropriate music over the sound system as well.Definitely would recommend skipping this Starbucks and heading to the next closest location.
Great location. Great service and great coffee
Love the latte! Baristas are very nice, hit and miss on wait times during high volume times. Bathrooms could be tended to a bit better otherwise 5 stars..
Friendliest, best service I have received at SBux, I am here 1-3 times per week.
5 staff behind the counter, seems to be some training going on. 2 people in line. After a 4 min wait we ordered when a 3rd person joined the line. Seems a crow had just left. The condiment counter was a mess with spills. No one was asked to clean it up. This is Sunday at noon.
Took 3 hours to get my order of two drinks and a scone, staff were super rude about this.
My favorite Starbucks in the Bay Area. Super friendly staff and great service
What would I do without my Starbucks store on Woodside? I would die for sure. Everyone working there from manager to the barristas are so friendly, so nice and always take that extra step to make sure youre satisfied with your order and service. They see you often enough and theyll have your coffee ready before youre ready to pay. And if for some reason youre not happy with your drink theyll make you another one in a heartbeat.
The staff here are very friendly. Indoor and outdoor seating. The parking can be challenging at peak times.
Nice people there. Sometimes is busy. The only issue is the parking lot that is limited and shared with other businesses that are on the side.
App orders are promptly filled. Busy place, sometimes hard to get baristas attention to pick up my order. Fast remakes for any unwanted drink. Staff is friendly and have a great variety of personalities, so its a fit for all. Good spot!
Best Starbucks around. such nice employees, willing to give suggestions of new drinks and accommodate your desires for the best coffee. thank you for a great experience!
Good service decent seating. Great air conditioning.
Great staff serving the usual at SB. I am fond of the nitro with sweet cream.
Really friendly staff! I love coming here in the mornings. They already know my order & I feel like I walked into my best friends kitchen.
Hey, somethings wrong here. Its 8:15 on Saturday night and the doors are locked and the fellas are inside cleaning up fast like they cant wait to get out of there. According to Google Maps I should have another 15 mins to get my coffee. 😟
Newer Starbucks. No drive thru but found parking in the back. Drink was great as usual. Nice staff. Was clean and comfortable.
Worse service, We waited 25 minutes for simple at cup decaf coffee
Parking lot is very small, gets crowded easily. Doesnt help that there are stupid people who dont know how to drive or park.
Nice place, friendly staff. The entrance is on the right side of the building from El Camino, and a little trickier to find than most Starbucks. There is no parking lot, only about four car spaces on the street.
Been here few times. Always takes too long when it’s not even busy ( 5-10 people inside ). Usually you spend 15 minutes for order which usually takes 3 to 5 minutes anywhere busier than this place. So if you are rushing not a good idea to hit this Place.
Worst customer Service! This Starbucks used to be amazing! Now they are so unprofessional & rude. Marvin was barista & because he did not see my order sitting there, he told me to get on my phone & check my order & make sure I ordered at correct Starbucks...mind you my drink was right behind him! The whole place was staring at me like I’m the one in the wrong when it was him. Never again will I come here because either they mess up my orders lately or are too busy talking to each other to care about their customers & making them wait longer than needed, on top of rudeness!
Good service, but they sometimes get swamped with mobile orders. If youre ordering in store, there may be a delay.
Order ahead.
Small cute place. A bit too small. Coffee was good.
The baristas in the morning of Friday January 25th were very rude. They messed up my order which I paid for and she was giving attitude in front of other people which ruined my morning because I was in a great mood before entering. I wish I knew the name of the lady but unfortunately I can t remember.
Great service.
Good coffee and other drinks however sometimes they dont fill the drink all the way as they are suppose to.
Its got pizzazz !
Fabulous place but get there early because there is always a line but goes fast
Pathetically slow, 4 employees only handling phone orders, while 5 customers stood in line for 10 min before anyone even looked our way.
The worst experience I have ever had. I have been waiting 45 minutes . The people that were in front of have gotten the coffee and left 20 minutes ago. I will never come to this horrible place again.
Not very efficient. Took forever to get my food. Drink came fast enough.
Relatively quiet, but offers enough space to comfortably chat or get work done. The service is pretty quick, but every now and then theyll get slammed with a lot of orders and things slow down.
This isnt the best Starbucks. A friend and I make a quick stop while out running errands on a Tuesday and it was really messy, despite not being busy
Slow, every time, no matter if there is a line of people or no line at all. This Starbucks operates at a snails pace compared to most other ones I have been to. Everyone is friendly but there needs to be some more intensity at this location.
The coffee and cashier guy are great. But the table wasnt clean.
Helpful and friendly staff
Often mistakes with my order or something that gets completely forgotten. I think they are understaffed.
Nice and neet place, good coffee and snacks, most have plenty parking lot
Some locations are loud, this one is really quiet. Good for getting work done.
I had a very refreshing mango black tea lemonade from here, the baristas did a good job and they were really nice
Fast and friendly service.. One of the only SB that gets my order right.
Good coffee, friendly baristas. Not a lot of space when it gets crowded.
Say what you will about the coffee, but the staff is excellent
Nice employees! Location is really busy though, can be long lines
The best
Fun and welcoming atmosphere. Sean and Richelle are always greeting me with great customer service.
Good service and great drinks. The store-especially in the morning- is crowed but the batistas and register attendees are very quick.
Its always busy, but the ladys that are working are as quick as they can be.
Standard. Has 20 min parking out front. Fast service on weekday morning
Good location, friendly staff, clean facilities, reasonable parking.
Love thos place. But not as much as I Love coffee.
Delicious coffees to enjoy with friends
Got our drinks orders wrong, food was stale, eating area not clean, restroomsfilthy and out of soap. Customer service terrible.
Small and quaint, with all the Starbucks quality youd expect.
Liar staff here. My Starbucks app says i have two free drinks and when i asked at counter please check and she told me i dont have any free drink and app is still showing 2 free drink with 257 points.
Horrible coffee It always taste burnt.
Has big table with plugs, good variety of food, 4 big chairs.
Costumer service is great. Always get my order how i specifically ordered it
I love their coffee and atmosphere
I tried my first time advance order here. The community likes it.
A wonderful mocha evening with frds
Staff are great, and there is plenty of tables to work at
I love Starbucks muuuaak my favori
My coffee was very tasty and the service was helpful!
Great coffee,could use a price reduction!
A very nice place to spend with the family
My cinnamon Dolce Frappuccino doesnt even taste right. They mostly always get it wrong. I think Im done with this Starbucks. Seriously...
The AM team are SUPERSTARS! Always on point
5 people behind the counter only 1 barista working lol that’s what I get for buying coffee at Starbucks
They added extra caramel finally!
Great place, next to Philz
I like them service. Really friendly and working on make better
Great tasty coffee and wonderful service!