We all know how difficult the process of purchasing a used vehicle can be, and why so many used car dealerships get a bad reputation. I have been searching for the right vehicle for months and after so many of my deals falling through, I finally came across Sam with Auto City. I live in Southern California but Sam had a vehicle in great condition at a very reasonable price. Although it was very late at night, Sam answered my call and was very respectful and friendly. He agreed to a third party PPI and even dropped off the vehicle at the mechanic of my choosing. Working with Sam was so pleasant and soon I was on a flight to Redwood City. The vehicle in person was just as good as the PPI showed and Sam took care of all the paperwork for me. The vehicle drove flawlessly in the almost 400 mile trip back and I am very happy to have worked with Auto City. There are very few honest and kind used car dealers nowadays and Sam is one of them.

I love Sam, Sam is so great Very very nice man .. God bless this person.. Thank you Sir,, Thank you so much ....

I am having a hard time writing this review because I like to always assume the best in people and I truly did feel like I was purchasing a car with a great price, great features, and a great, caring, and trustworthy sales person. Regretfully, I did end up having a poor experience here. I went to see a 2012 Sonata which, although it was absolutely spotless on the outside, when I took it to a mechanic (thank god I did) the car had a rap sheet of issues that would cost upwards of more than the total price of the car and although Sam, the owner, was very kind and seemed as though he had my best interests in mind I am very disappointed as I can’t understand why he would not know of this vehicles condition and why he was not upfront about it in the first place. Bummed out as this was my very first car buying experience... However, I am hoping this was a one-time thing and that I wasn’t scammed but I will also use this as a lesson to ALWAYS get a car checked out somewhere else and if you’re reading this hoping to buy a car from here, please do so too.

Sam (guy who owns/runs the place) was a nice enough guy, but Im not sure all his cars are as well taken care of as he insists. I went to look at a 09 Ford Escape, and on the test drive it felt fine. When I had a local auto repair shop inspect it, they found issues that totalled over 3k to be repaired. When I told Sam he seemed like he didnt believe what the shop said. I hope he checks it out himself andaand fixes it or tells potential buyers.

I just purchased a very clean, super low miles (35k) Chrysler Town & County from Sam at Auto City. I live 400+ miles away in SoCal, but he had what I was in the market for. He contacted me within minutes of my inquiry via Car Gurus and gave me the run down on the van. In this particular instance, he knew the previous owner and was able to give me some personal history on it, not just what was in the Carfax, which he also provided to me at the same time. This obviously won’t be everyone’s experience, but it was this way for me. I made arrangements to drive up in a rental and buy this a few days later. He immediately removed the ad and had the van prepped for me upon arrival. When I got to Auto City, Sam came out to greet me. He was very courteous and respectful. He opened up the van for me to look at and before letting me, he sprayed/sanitized all of the door handles, steering wheel, etc with alcohol. I took it for a 20 minute drive with my family and inspected everything. It was exactly what I hoped for. We hashed out the paperwork outside, paid, and went on our way. It was quick and as simple as buying a car could be. I’ve bought and sold 20+ vehicles in my lifetime and this was up there with one of my smoothest transactions. We immediately made our 400 something mile drive back and it was perfect. Averaged the epa estimated 25 mpg hwy too.Thanks again for making this transaction an easy and memorable one, Sam. My family and I really appreciate it and we look forward to taking many more road trips with our new van.

This is a great place to buy a car. Everything is very professional. Sam and the company are able to find very reliable cars and offer them at very fair prices. Smooth transitions with no hustle. Very consumer friendly. I love my car.

Auto City was very nice and easy to work with. There were no hassles and my car was fixed 5 days early. Cant even tell my car had damage.

My first time getting a car. I did the due diligence of taking it to a separate mechanic just to make sure things were OK. Sam was open and allowed me to do that. He even gave me a ride home afterwards. Great place and as honest as a used car dealership can be. Highly Recommend.

I was looking to replace a Grand Marquis of my wifes That I wrecked. I did not expect to find anything close to the quality I purchase here. I love it !Great service, Friendly,Polite,Caring, You Are Great !

Thank you for being so patience with me I love my new vehicle. I had a great experience with your dealership.

Sam helped me find the perfect car for my needs! He also referred me to a local credit union that gave me an incredible interest rate. Great communication and dedication! Would be happy to refer Auto City to anyone looking to purchase a new car.

Fantastic car-buying experience. Extremely reasonable prices, and no pressure to buy. When Sam found out I was leaving town soon after buying the car, he made sure I received the new license plates at my new address almost overnight. I cannot recommend Auto City enough!

Dear Sam and team, we were lucky to get to know you and your service. Our Toyota rides very well and we are happy about it. Well come back to you and recommended Auto City to one of my husbands colleagues.

I went to see Sam because of all the positive reviews and every word was true! Sam had the kind of car I was looking for at the price I was hoping to pay and he took great care of me. Ill will definitely go back the next time Im car shopping. Thanks Sam!

Great service and great deals as well. Sam found me the perfect deal for a fair price. Im 100% satisfied and would return there in the future to exchange for a new car.

Sam helped me find the perfect car for my needs! He also referred me to a local credit union that gave me an incredible interest rate. Great communication & dedication! Would be happy to refer Auto City to anyone looking to purchase a new car.

I called Auto City about an online ad for an older Toyota Tacoma 4x4 pickup. I had been searching for such a truck for several months. Sam agreed to hold the truck until I could get there that afternoon. I checked out the truck, liked it, and we made a deal on the spot. Everything he said about the truck was true: no BS. How refreshing!

My brother recommended, your mechanic as someone he could trust!

5 stars! Rob was incredibly friendly and honest. Lenny went out of his way to make sure all my needs were met. Excellent service!

I met Sam during Fall 2015, when I was looking for an used car. I am writing this review more than 1.5 years after I met him, as I still remember him as an honest person from our discussion, during which he was more helpful answering my queries rather than being a pushy used-car salesman. He was kind enough to give me a history report on a craigslist car, for free (!), which I ended up buying and he potentially lost a sale, but that didnt stop me from helping me. I admire this guy, and wish him a great year 2017!

The customer service, appreciation, attention to detail and accommodation made by Sam was impeccable. Being active duty and needing shipment etc., he supported it in any way whole heartedly making it a smooth process. In many aspects I would refer even a family member to him to consider purchasing a vehicle.

This was the best experience. I have ever had buying a car. Sam was so helpful, and great to work with. I am definitely recommending Auto City to all my friends.

Probably the best car buying experience Ive ever had! Sam and his crew really went out of their way to make my purchase simple! postive

Outstanding quality customer service!Thank you Sam! Great seller.

Id been looking for a good used pickup for many months. At Auto City I found a 00 Tacoma 4x4 6 cyl. with about 185K miles on it. The price was right, and the truck was everything Sam said it was. How refreshing to deal with an honest broker who tells it like it is, with no BS!

Just bought an almost new Lexus 350 through Auto City. Took us a while to find the exact car we wanted, but Sam was very patient and cooperative with us and located the perfect car for us in Pennsylvania of all places. Sam took care of everything and we are now driving our dream car!

I recently purchase a car at Auto City in Redwood city. Sam, the owner is a pleasure to work with. He is very knowledgeable, honest and helpful. If you are looking for a car I recommend Sam at Auto city very highly.

Thank you. Everyone was very helpful and friendly. Great service.

This is my third time coming back to auto city and get 100% satisfied on every purchase. Sam has been a pleasure to work with and always found me the right car that fits my needs.

The entire process of buying my car was seamless. Couldnt be more impressed with Sam - honest customer car. Thank you!

Second time of buying a car from Sam, best service ever, from a car dealer. Recommend to anyone, who needs an inexpensive and reliable vehicle

Auto City is the best. Sam help me out with my car, my credit was not too good but he make it happened. Thanks Sam.

Buying a car here was extremely smooth. Sam is a great salemens and he did all he could to ensure I was satisfied and happy with my purchase. You dont find to many great salemens like Sam. I would definitely recommend everyone shop for a car here.

This is my third time coming back to Auto City and yet 100% satisfied on every purchase. Sam has been a pleasure to work with and always found me the right car that fits my needs.

Sam treated me wonderfully my 99 Lexus is one of the best cars I have ever owned. Thanks

If I could leave a zero star rating, I would.I purchased a vehicle from Auto City, and in all honesty it went pretty well. I was happy, I felt the price was reasonable and I got the car I wanted. Once the car was mine, everything changed. The car has needed an unspeakable amount of repairs. This is after they held the car for nearly a month to fix it up and make it more reliable. I wouldnt sell a car I wasnt confidant was in perfect driving condition. Right. Since I purchased the car as is this is now my problem. I am a handy person and have been able to do most of these repairs myself. I admit, this part is my fault. I took their word the car was in good shape and didnt bother to check for myself and now Im paying the price.5 months after I purchase the car I get a ticket for expired tags. Tags that I paid for when I purchased the car, as it reads on my receipt from Auto City. I contacted them about this, thinking they would pay the $142 ticket and have a reasonable explanation as to why my car didnt have the tags. Instead I got Well, maybe we forgot to put them on the car before you took it. and Its not really our problem, its your car and you should have checked. So now Im stuck with the cost of the ticket, the cost of my original tags I paid for, the cost of the new tags, and an entire morning at the DMV.These guys talk a good talk and will be your friend up to the minute you sign on the dotted line. Im just glad I paid in full and didnt finance with them, I would hate to be tied to them in any way, shape or form.Buyer beware. Id stick to more reputable and established dealers.

Thanks Sam for a great 2004 Honda civic low miles, great price.

Outstanding level of service. Friendly knowledgeable easy to deal with

Repaired my windshield there, perfect service and great quality.

Im very happy and pleased with Sam . I called him from Modesto and told him I was coming to buy a Lexus LX570 he told me no worries the car is on hold until you get here and he was right we got there and 2 people were there for the same car but he told them these people called first so because he was a man of his word so was I we bought the car before even test driving it just by talking to him you know he is a honest and nice person to work with THANK YOU SAM and this is a beginning chapter of a nice book insha allah

Thank you for working with us on our purchase. We appreciate the help and friendly service you provided Sam.

Auto City I give it five stars. Great, customer service.

Very happy with service, price & straight forward approach.

Sam is the best, best after sales cs

Very great service. This place will continued to be used throughout the family.

Very happy with service, price and straight-forward approach...thanks

Great service, friendly people, and I bought a great Jeep!

This is the second time Ive come to Auto City for a car. Sam always goes above and beyond to make sure I get the car I want.

Sam is your Uncle in the Car Business! He stays with you from beginning to end.

Bad custumer service

Sam is awesome

I bought an Acura Mdx with Sam until today I had no problem with the vehicle. Very good treatment good person Four years ago of this.

Good experience in buying and buying two automobiles at a good price and was attended very well by your sales representative