We usually love going to Best Buy but we got a car deck installed and it is so ghetto looking. There are huge gaps around it some bigger then others also broke the clip to our dash. Also none of the steering wheel buttons work now to control the volume and ect. We have a brand new boat that needs a system but now we know where not to go.

Its the greatest matter a fact I just finished a delicious meal a few minutes ago. Everyone is such good workers and Pablo like a friend. Oh Its only a block away that makes it nice!!!

Loved the atmosphere, was relaxing and calming had an amazing vibe! went in just to browse before going to work!

It was very good. I ordered the wrong part and had to return it. No problem with that. They tried to find the right one to no avail but overall they were very helpful and it was a positive result.

They have all of the electronics you might need and most likely can order what they dont have in stock. No one offered to help me, but when I asked for help they were friendly and helpful.

I searched for a tripod on their site and found the one that I wanted to buy. The great thing about brick and mortar stores is you can get what you want on the same day, if uts in stock. A few times lately I have found a retailers web site indicating the product was available for pick up only to be disappointed when I went to they store and found that the inventory info was in accurate. Not so with this Best Buy store. They had the item and I was in and out in a flash. Good on you Best Buy. Ill shop there again.

The staff has a very very basic knowledge of what they are selling... Dont go here looking for something high-end because they dont have it.Dont ask technically advanced questions because they dont know, and will attempt to downgrade you to something they kind of understand. However if you have a degree in electrical engineering or sound engineering feel free to go here for hours of entertainment... Ask them the difference between amps, watts, and ohms and how that applies to what they are selling... Its hysterical 😂 the term root mean square will stump pretty much anyone in this store.

Found just what I needed great service.

Had to order an item, and needed to pick it up quick... ended up coming to pick up the online order probably 10min before closing.. as you could imagine no one really wanted to help out. Literally 2 guys went to the back to look and came back empty handed, well the 3rd guy who works there actually went to the back and returned with my item no questions, no problem and he was happy to step up and I didnt even have to ask him, I was just going to leave. Never got his name but dude was right on. I left happy

Just wish they had more stock available. I purchased headphones I didnt really want. I have to return them today. Otherwise Best Buy is just that. The Best Buy

Excellent customer service!!....They were very helpful by taking the time 2 look up the items we asked about, even when their store didnt carry them....They had smiles on their faces & were very friendly!!....We appreciate U ALL!!..Thank U!!....🙂

The stores inventory is depleted and picked through for tablets, tablet accessories, and chargers. Its been the same the last two times Ive been. The customer service is always good however.

Love this store there always Employees there to help you with Questions to find something very helpful

Very sad that the young man couldn’t even count back the correct change. Its only 1 dollar off but the correct change would have been $11.83 and he gave me back $10.83. Disappointed. Here is why your drawer count will be over $1.

Stood in line for a half an hour plus while understaffed employees gave telephone purchase and attention to two people only. The restless line continued to get longer and finally the manager came over and inquired if I was entered in their system ticket help que assist. I voiced a frustrated Noooo! He proceeded to ask the guy that came in after me first what he needed and he was entered and asked the others behind me and entered them. I asked him to enter me in the system, he angrily said he wasn’t going to enter me nor help me.. Best Buy please provide better customer service training here in Redding please. Red flag moment, hope that the manager can be trained properly, it will serve him, his staff and Best Buy customers in the future. Attention To the manager I did get your name, what you learn in good faith will serve you in your future.

Several people showed up at same time in TV area. There was only one employee to help, but reinforcement arrive in reasonable time to assist. The main guy was awesome and great at multitasking.

Went on the website and found the single din stereo I wanted.There is a huge selection on line.But I was listening to a kenwood 50 watts per channel in a friends car it had so many options I couldnt believe it.So I went to the store to have them help me choose speakers to go with it.They suggested 6x8 kickers.It sounds better then the one my friend has wow

Store was great. However, there was no voice for the DSL map on this device.

First time visiting this store that was truly amazing experience customer service could not have been better. Will definitely be making return trips to the store

Never been with more incompetent people.Theyll sale you a product but know nothing about it. Asked how do I use this drone. Oh it costs you $50 dollars to explain there products by using the geek squad.Then they laughed at me for not being text savvy No class at all. Then they called the cops because I got frustrated with them.You ever tried to call them up and ask a question. Good luck with that. No service at all. Its better to buy your products on the internet from anyone else than Best Buy.If they had a Minus 10 Id give it to them

Very helpful when asking for help finding products, this has changed from previous experiences!

Im a vendor for a third party and me and another associate were building a Facebook Portal endcap and merchandised the Facebook portals. The working experience was awesome.

Prices a bit high. Staff was helpful. Really didnt have much choices to offer

Best Buy was great I updated my Fitbit as an early birthday present.

Did not find the staff very helpful at all. They didnt have a very good inventory. Just my opinions you can stop there and have your own opinion. Maybe it will be your best experience.

Went in 5 minutes before closing and was told by the young kid at Verizon that he was going to refuse to help me checking out. I just wanted to purchase a new screen cover and the transaction still would have put him out on time. Very rude, won’t be coming back. He had a smirky remark and “sorry to inconvenience you but I’m off work soon.”

Very friendly helpful staff. Took the time to help me out without feeling rushed.

We purchased a new phone and Jeff was extremely helpful and patient with us. Great customer service!

They had exactly what i needed! They were also very helpful in finding it!

Went for a warranty replacement, it went perfectly and was out in about 15 minutes.

Nice and clean, friendly workers. Deducted 1 star since they dont stock any Burnable DVDs

Ana, David, Keith, Anthony, and the rest of the staff, are, by far, the best customer service oriented people Ive ever met! Every time we go in, this group crushes it! Weve had nothing but positive experiences over the years. Thanks so much!

A bit busy but what a store great deals

I love how this place has workers always willing to help.

Every time I go here the employees all of them act like they cant be bothered. We waited over 35 mins and still no help. One guy basically said well Im off. So we we will ordering online from now on.Way over priced found what we wanted cheaper and better than what they had. They act like they dont want your money. Ive really grown to hate best buy. Cause of the disrespect of the employees.

Clerk that helled me was forthcoming & nice. Nothing in stick but could get an order in 5 days or so

Almost bought a Samsung S80. Salesperson was super knowledgeable. I moved, but I know where to find a T.V.

Just had the possible worse customer service experience ever at this store...trying to by a new phone that they didnt have but had a promotion for it so I asked a few questions and the last response I recieved from the salesman was if your going to argue with me I am just not going to help you...and he laughed at my wife when she asked him a question about a rain check on the phones since they didnt have it. Another sales guy was standing there telling that the sell out of there phones everyday and since he works there everyday he knows. I would call bs on that. I dont care how much money I have to pay I wont buy another phone from this location, possibly not even at best buy again. It is too bad because I have always had a great experience.

Aaron was very helpful with everything we needed for our new house

Bestbuy is the worst place for customer service. Ive been to Bestbuy on the East Coast as well and its exactly the same.... Horrible

I was tired of hearing my kids having speaker wars with one another. So I went and bought 3 Corsair headsets. My kids love them and I love not hearing what they call music.

The employee who helped me was awesome.

Mark is awesome if you ever need a stereo receiver installed he is the guy! Great customer service! He is also fast and good at his work!

They were quick and had the two controllers my grandson wanted

Great store employees are wonderful theyre always very helpful and make sure you find everything you need kudos to the manager for selecting such wonderful employees thank you

I was having a problem with my phone and went to our local Best Buy. The people at Best Buy have always been extremely helpful Ive been buying there for many years. I wound up trading my phone in and the girl, April, was so well educated on the subject, she made it amazingly easy to make the transition, clearly laying out all my options.And so I had another great experience at the Redding Best Buy and would highly recommend Robert Wagner

Nice friendly staff.Just stopped real quick to grab a scree glass for my new cellphone. Seamless

I found the employees to be very helpful and extremely courteous especially in the produce

My husband bought a new phone from April. He had nothing but praise for her! She was helpful, kind and incredibly courteous. She walked him through all, explaining exactly what was happening.If you need a phone, please ask for April.

Wrong advice but management gave me my money back

I shaved a star off because this location has a very low stock they seem to only care about cell phones and accessories. Multiple customers had questions from the lady in the computer department whom could not answer their questions and would have to look everything up on a computer, then still find no answer. She even sent customers away to come back on another day when someone else would be there. I was lucky enough to find a gentleman that works there by the name of Josh J. Josh was very helpful even though they did not have the item I needed on the floor he found it in the back when most other employees would have told me they did not have it in stock if it was not on the floor. Ive heard this excuse many of times. The store seems to be filled with a lot of young kids who do not know their job and kind of just walk around and have social time. The store has a lot more employees than it does customers yet it is hard to get help sometimes. Try calling, you will sit on hold longer than it takes to drive down there and get your answer. If I was judging this review just on Joshs performance it would definitely be a five-star joint. He saved the store from getting a lower review.

Good customer service good electronic selection and excellent prices

Wouldnt even give them a star if I could. Ordered a fridge from BB weeks ago. They just called me to tell me they cant ship it to me and will have to cancel my order. Weve had a broken fridge and have been waiting for this weekend for the new one and turns out, its not coming. Wasted time I could have spent ordering from someone who has one in stock. My in-laws had a similar experience. I will never order appliances from BB again.Pandemic or not, GET IT TOGETHER BB. Try and think about your customers who are awaiting these items and what you are putting them through. This isnt rocket science and it doesnt take a six sigma project to figure it out. Its unfortunate that you didnt know I wouldnt receive this product sooner and that you are calling me a couples days before delivery to tell me Im out of luck.The lady did ask if I needed anything else. I had to laugh and said NO THANK YOU! Youve done enough.Should be called Worst Buy or Best Bye!

Ive always liked Best Buy. Their selection is always good

Got to me right away, very friendly and helpful. The over all impression was very professional and attentive.

Couldnt find me on the schedule for my stereo install but squeezed me in anyways. Even took some modifying to get my screen to flip up. Pretty awesome! Turned out fairly well. Wished my stereo could connect to my hotspot. I even changed what kind of bit options i had an still wouldnt populate. This wasnt bestbuy problem this stereo was bought off of wish. So it wasnt even usa ready and they went ahead in went beyond to do exactly what they said an swapped the plyg... way to much time for me to figure out on my own an not catch my new truck on fire. Great job on the evening crew..

Prepare to wait for service. Overall good experience

Always leave with more information than I arrived with 🤔Dewable

So so after buying a tablet at another store and returning it because it wouldnt connect to Wi-Fi. I was planning on buying a tablet at Best Buy. But I requested that we open the box after I bought it. And try to connect to Wi-Fi to make sure it worked. I was told by three people that I would have to pay $25 to Geek Squad to make sure it worked. I guess they thought I was born yesterday ! So I decided not to buy it and Ill go someplace else. Because if you go on a car parking lot to buy a brand new. And they tell you that you have to have a mechanic look at it to make sure it runs. Dont walk but run from that place because theyre a bunch of crooks!

Very helpful staff. Had what I needed, helped me find it

Best buy is awesome I highly recommend them to everyone they are the go 2 place for movies phones and electronics and networking

Baught a AC on line. For extensively HOT TEMPERATURES.

Clean Store! Knowledgeable staff.

Well, it was really weird going into the Redding Best Buy today seeing all the bare shelves. They say its due to manufacturing problems, and it will be like this for a long time. Im not going to trash the store, but I will say that its pretty depressing to go there at this point.

Best Buy employees will answer any and all your questions regarding the products they carry and will make sure you find exactly what it is you want. Best customer service in town

The staff we kind and helpful but I will say that they needed a few more employees on the floor to answer questions for customers. We waited in the computer address for around 15 minutes before someone was available to help us. The gentleman that helped us in the end was new but was very nice and helpful. He was able to find the product I wanted quickly after having to search around, due to having no display for it out at the time.

Great unless you need a stereo installed

Pretty busy, not much help, but purchased a fridge and love it.

I have been on hold 30 minutes and counting. It is a simple question about warranty info. I would much rather deal with Amazon. I have tried calling multiple times. I will not shop here again.

We usually have pretty good luck with the staff at this location, most people are very helpful when you are in the store.

Bought a new set of car speakers and the salesclerk even made sure that it would fit my vehicle. I got it shipped to me and drove 45 minutes out of my way to get them installed (I live in rural Montana for college), got charged $160 for the mechanic to try and install them to basically tell me they don’t fit. Have been trying to call a sales representative to talk to for the past two days and absolutely no one has answered.

Everything good but the kids that work there keep calling Man instead of Sir!!

Quick service but low inventory in cell phone accessories

Best Buy often has the best prices when it comes to getting things on sale. That, and its basically one of the few options left when it comes to higher end electronics. If it werent for that I would never give them any business as they dont stand behind the products they sell and they could care less about their customers.

They have electronics. (Obviously). Ive worked under a different company here and there are two employees that just make for a bad experience.These customers often attempt to talk about technology and often get into conversation with me all the while being passively know-it-alls.You work at an appliance store. Youre not a certified tech expert. Calm down.

Busy but answer your questions and are helpful. Radio Shack saying,You miss us now,Dont you?.

We were in and out quickly and had great help finding what we wanted.

Extremely disappointed with Reddings Best Buy location. They are more of a place that displays the merchandise that they sell. But if you want something your going to have to order it lol literally everything i wanted was only on display not in-stock wasted trip .

Always a pleasant experience when I go in here.

Very fun place. Like RadioShack on steroids. Very poorly stocked though, which was dissapointing. Always giving the China/covid excuse. There are ways to get stuff.

Always friendly, and tend to help you just before you ask for assistance. Due to covid some products are hard to find or not in store

The staff was very helpful.

Only 1 put of 4 employees I dealt with had any sense of customer service

Good customer service from the staff, they were actively walking around and trying to assist customers. We were approached by multiple people until we decided on what we wanted.

Customer service is good, they didnt have what i went there for in stock but offered substitutes or could order the product i wanted.

I went to Best Buy to pick up an order I placed online. The store was pretty busy but there was a good number of associates on the floor and at various counters. Everyone wore masks. I was helped immediately and was out the door in about 20 minutes with my new phone fully setup with all my info transferred. This was in stark comparison to the Verizon store where you can only visit their store with an appointment and for only a few reasons, and buying a phone is not one of them (nor is exchangjng one you already bought). I will be buying my phones from Best Buy from now on. Great service, very informative and unlocked phones!

Computer upgrade n repair. Completely satisfied. Knowledgeable courteous helpful people. Geek Squad rocks!!

Felt really guilty inside the store didnt feel welcomed at all besides ssame stuff online a fraction of the cost... sorry best buy but just cause someone looks a certain way dont mean he isnt in there to spend. tattoos do not mean electronic store heist...

Good tv

Worst shopping experience ever!!!!!!Was trying to buy a computer and was looking at one for about 20 minutes then proceeded for the next 15 minutes to try and find someone in the area to help me then after another 10 minutes someone finally comes to help and has no clue on any information about the product I was trying to purchase so after all this I jist walked out rather shop on Amazon were they least can tell me details of the product they selling.

Had to get an adapter for a friends TV!

I purchased 2800.00 computer system. ended up being overcharged 310.00 been on the phone with 10 different associates . Its is like watching brood of wild turkeys running around the brush. No one wants to lead they all have their head up--------well you get the drift.

Bestbuy in town is a good place to go if you know what your looking and the folks at check out are amazing but if your looking for knowledge on the floor its better to do your research at home Ive heard I dont know more times than not. Not with heard quest thing like how will I hook up my TV or can I use an ethernet cable with this tv. Some times they try sometimes they go to find some usually not returning.

Very friendly and helpful.

Was sold the wrong hardware by an employee who didnt listen and insisted he knew what we needed. Had to return for a refund and had to go elsewhere for the appropriate modem. Not a happy customer!

First time I have gone in in about 5 years, the layout is now easier to navigate.

They have the best products but it is a little pricey.

Low inventory.... customer service was only legallyhelpful....minimum experience?idk.... always go in and come out no more equipped than when I went in🤨

If youre looking for anything electronic then you need to get to know the best buy store . I mean from cell phones and accessories to car stores and all accessories that go with your new system all the way up to big screen smart tvs and everything in between. Love this store .

Very attentive staff. Seem very knowledgeable.