It was my first time buying new furniture for an apartment I just moved into and the owner was extremely friendly and pleasant. He was very helpful as was the staff. He gave me a great deal on all of my living room furniture and I even ended up going back for my dining room furniture. Months later I’m already settled and I wanted a new piece of furniture for my dining room, after searching for over a month, I ended going back to buy it there. They treat the customers amazingly and listen to what their needs are, their recommendations are also very helpful. The delivery crew was also great and took very good care of my furniture when bringing it in. I need a new bedroom set and I’ll probably head back to get it from them too.
As soon as I walked into the store I was greeted with smiles and very friendly faces. Kal and Goldie were absolutely amazing. They helped me secure my table and delivery it within days! You wont be disappointed!
I highly recommend this place. The experience is unique trust me 😊. Thank you so much!!! Definitely I will be back soon.
All of my furniture from bedroom, dining and living room is from Rotana Furniture BEST service FAST delivery always have what I want in stock and I can have it home the same day! Highly recommend!!!
Got taken care off by the owner he was very helpful friendly kind and great attention they have nice stuff recommend this place for furniture
The owner and his son went above and beyond to get us what my fiancée and I needed. Very patient and welcoming. Best of all they are generous and giving based on our needs. Highly recommend coming here for quality customer service and merchandise.
Excellent service from beginning to end. These people really know their stuff and are willing to go the extra mile to make sure the customer is satisfied. The furniture are of the highest quality and they even help you to figure out a design pattern for the room you want to decorate. Best customer service and prices in Reading!
I am very impressed with how fast I received my bedroom set after having a horrible experience at just furniture I RECOMMEND ROTANA FURNITURE TO EVERY ONE they have great service and very fast delivery.... also not to mention the employees and the owner were so sweet !!!! Shop at ROTANA for any furniture you need u will not regret it !!!!
6 months later I still dont have a dresser to a bedroom set that I was told would be in the month after I paid in full. We finally have a bed and nightstand after 5 months. Due with a baby soon and our clothes are all still in moving boxes. Horible customer service, they tell lies after lies about when furniture will arrive, the philadelphia store doesnt answer the phone half the time. 10/10 do not recommend, you think they would offer a discount or refund part of our money after waiting 6 months.
From the moment that I walked in the store they were very attentive and very helpful.The gentleman whom I believe owns or manages the store was so cute he made sure he walked me through everything and help me get the best deals for my buck.I highly Recommend anyone who’s in the area or is interested in furniture to check them out they have a lot of wonderful options.Thanks guys!
Beautiful store, great service, amazing things and nice and polite they really help my mother with a bedroom set walk passed and they caught my eye i really recommend this store for your furniture
Great customer service Beautiful store I will recommend the store for everybody 100% good customer service
Great place...Great price. Great serviceVery friendly and very helpfulDefinitely will go back ..I do recommend it 100%
Hands down the best furniture store I have ever been to. Best customer service ever. Love love love everything in the store. Definitely going back for more. Best quality as well. Kal is one of the best soul I have encountered.
I was welcomed like family the minuet I entered that door. I went in looking for a sofa set for my new apartment and the one lady guided me though the whole store. Checked for pricing for me and went listened to what I was looking for. The manager assisted me in so much and worked with me on my credit app. He gifted me the first payment and honestly with this whole pandemic that was so nice of him. It really touched me that he did that little jester not many will do that. I will be going back later to purchase more furniture especially for my child that will soon be in need of her own bed. Honestly best company that’s helped me. Just furniture was a disappointment and I did not go back. The manager offered to have it delivered tomorrow lol that’s how quick they work! With just furniture I had to wait 3 months to have the wrong mattress delivered and my bed panel breaking the same day. They did not care that my new bed was practically on the floor. I waited 2 weeks for my panels to arrive and an additional month for my bed. Never was I treated like family there as I was with Rotana Furniture. I highly recommend.!!! Thank you for the chocolate for my daughter she enjoyed! :)
Kal, youre the best! Thank you for everything you did for me. I will definitely be coming back, I love your store and the customer service is awesome.
Absolutely great customer service. They helped me pick out the bed room set that Im extremely satisfied with with superior quality . I also bought a beautiful living room set as well. Best prices in town and amazing customer service.
I highly recommend it. A very nice and friendly person. I left very grateful.
Very nice place i wanted to buy everything if I could the owner very nice awesome dude I got a lovely marble white bedroom set and I will sure to be back for my living room set
Wrote to the owner online and replied quickly. Customer service was GREAT. Super nice men working there. The owner works with you and tries to give help with what you have. Super excited to get my sofas. He offered free delivery and I will get it in less than 2 days. Would definitely recommend to family and friends. And will be in again they have Very nice furniture.
Great experience here kal worked with me with what I had and made sure I got the couch I wanted to surprise my wife with
You must go to Rotana Furniture store!! It is a hidden gem full of unique, beautiful pieces of furniture and great prices! 24 hour delivery and set up . I cannot be happier with my purchase . Ask for Luis he was helpful, honest and friendly. Thank you again so much for all your help ! I will be shopping again soon !
Was led astray just a tad on payment arrangements and option but soon as I called the financing it was perfect they actually did not have the furniture I originally ordered due to it not fitting my house but none the less they replaced it with the next best thing immediately the next day delivered it and put everything up makin my moving experience even better great service and affordable pricing not toMention state of the art beautiful furniture 🙏🙏
I love my furniture. I got a great price, I got a great finance program, I got prompt service, and they put everything together for me. Child was a great help and I highly recommend a place recommend this place! 💯
My Husband and I are very pleased and happy with our new furniture! They were so nice at the store and some great delivery service, I will definitely recommend to come here for all their need. It was a pleasure doing business with Luis and Kael.
Amazing experience. I went in looking for new furniture for my living room, and the salesperson did not hover over me until I was done looking. Kal was amazing he allowed me to take my time looking and then helped me with a good price for everything. He even went out of his way to explain the differences in prices for couches so I know exactly what I was getting. The delivery was also extremely fast . 10:10 recommend.
Kal was very nice he treats people with respect . He gives good deals he works with people I recommend people to come to his store
Great, easy experience buying living room furniture (two end tables and a coffee table). The owner was friendly and helpful but not invasive or pushy. Delivery was earlier than expected and we were contacted prior to the delivery to be sure it was ok. Would definitely recommend.
I have to say they have the best furniture ever ..Beautiful, and the prices are very affordable.. they were very kind and helpful ..and made sure I went home with a smile .. iam a satisfied customer . So much gorgeous stuff for your household I wanted everything.. never seen such beautiful furniture.. I made the best choice . Cant wait for my delivery... you guys are the best .
Great furniture at great prices. The team was very professional and courteous. When they delivered the sectional, the delivery guys were super fast and polite.I will definitely come back!!
Khaldoun made it very easy to get approved! He took his time to show me some things I would be interested in and was VERY personable & helpful. Looking forward to doing more business with this location. Very beautiful furniture at GREAT prices!!!
I love my bed set it suits my room perfectly and the order came on time and they fixed it with no problem and the service was great they were very professional
Kal was very polite I recommend people to his store . He’s very nice
Highly recommend this place. They took care of me right away getting me the best deal possible and I was very pleased with what I got. They made my experience very comfortable and simple and I was in and out within minutes while very happy with my purchase.
His store is hands down the best you’ll find in Philly. They are honest and their prices are on point. They are professional and will give you a great deal in a minute. We relocated from Texas and our new home is finished by them and them alone. Trust and believe they the only place you need to visit in Philly!
Very nice furniture at an incredible price. Owner is a very nice person, helped me out a lot and made the process of financing super easy and smooth. Very good place to buy your furniture from!!!
So many beautiful peices of furniture there staff friendly and knowledgeable
So friendly and willing to work with us. Definitely recommend.
The owner was a great guy he help me a lot to get what I wanted.. Come out and show him some love he’s a great guy best owner I know. Great business he got come check him out . Thank you
Definitely a one of the BEST Furniture stores out there. Kai the owner was amazing with us, extremely friendly and respectful. They help us out that same day 30 mins before closing. Definitely 100%Great Customer Service... I would most definitely recommend them.Thank You Guys.Anthony
Amazing customer service and people. They were very loving and caring and helped me get the price I needed. Kal is a very nice guy helping me with what living room set I needed . The furniture arrived really fast too. And it was beautiful. Best furniture experience by far.
I had a delivery today they came on time even called me 30 minutes ahead. My furniture did not fit through the steps and I loved the bedroom set but instead of them saying no we can’t they took the furniture through the window without any damage. This place is amazing from the prices all the way to their customer service. We got a bedroom and dining room from them and deff going back for more. They were very professional and I even got a lamp for free with my purchase as a simple thank you. I highly recommend this furniture store. They go far and beyond. I’m one happy customer❤️❤️❤️
Amazing customer service from Luis and the owner is an absolute doll. Price wise all affordable for my budget and wonderful job on delivering when I wanted it. The delivery guys were amazing and they did a great job. Overall I highly recommend this place for your home to get beautiful furniture and whatever else you may need for your home. Great place, great people.
This company has the utmost amazing customer service you can ever ask for in a company. I bought 2 bed sets for my kids and when my order came in, one of the beds were everything I asked for and more especially at the great deal I got it for and the other bed was nothing that I asked for and I was pretty upset. Not to mention I order a full and it came in a twin. At first I was highly upset but then remembered everyones human so I called the company and told them whats wrong and they had the owner call me back in 2 minutes. He came straight to my home set up the beds for me and because I didnt like the 2nd one and because it came in the wrong size exchanged it for an even better bed set for the same price and threw a box spring in for my son.! Thank you so much! I recommend this company to anyone whos looking for great service, great deals and that makes you feel like family!! I appreciate everything the owner and his workers done for my kids! Thank you!!! My kids are happy most importantly and the stuff is great material as well! Real solid wood!
Loved shopping here. We were able to get the recliner set that we wanted. They delivered our set and assembled it fast. Definitely coming back to get my daughters bedroom set.
They over promised on delivery date, but it did get to us in a reasonable time. Dining set was nice and a good price. Delivery and set up was amazingly priced and worth it. Would use them again just based on that service. I’d recommend them.
Great GuyWell Organized And Lots of StuffIf They Dont Have it in Stock What You Looking ForThey Definitely Will Get it For YouAfter Dealing With Those GuysTheres No Way That You Can Go Someplace ElseThat Will Be My Store For All My Furniture Needs.Id Recommend To Anyone Looking For Furniture.A+
Thank you so much for service Washington gratis. Louis /and kal .i purchased bed set abd chair .i will recomendado any time thank u guys
Nice customers services, beautiful furniture..
Omg I love this place they were so kind and helpful also great prices on beautiful furniture I would definitely recommend this place 👍
I walked into Rotana Furniture got the bedroom set i wanted. So friendly and Helpful. I enjoyed my time here with the owner Customer service was outstanding . Price is right for your furniture and many different options to get you approve. i sound like im making a commercial for the company(lol) Thank you Rotana Furniture
I love my sofa and loveseat was very beautiful thank you kal
My wife and I have purchased items from Rotana Furniture multiple times but will never purchase again. Their delivery service is very poor. I original had a specific date setup for a bedroom delivery and they decided to show up several days in advance but had no contact. When the items arrived they was missing half of the bed. The delivery people stated that it is always rush...rush...rush by their boss. Now I understand mistakes happen so they did go back and get the parts and returned. However in a few days we decided to purchase a matching dresser. Neither my wife or I was contacted in advance for any delivery and they showed up with just my son home. My son is under 18 and at no point should a item be delivered unless their is an adult in the house and they need to have this on a scheduled date. My front door was damaged during the delivery process. This is very poor business practice to just show up at a customers house without having a scheduled date for delivery let alone with no adult being in the house the delivery people should have just returned another day. The delivery people damaged my front porch door and it will no longer close properly and needs to have parts replaced.
My husband and I have been shopping around for new living room furniture and have gone to quite a few places and when we walked into Rotana Furniture we were greeted by the owner and he allowed us to look without the pressure of him following us around like all the other furniture stores did to us which highly impressed us both. When we were ready to ask questions about two different sectionals we were interested in he was there to answer us and was very informative and went above and beyond to help us make the right decision for our furniture needs. This was by far the BEST shopping experience we have had shopping for our home. The merchandise is exactly what we have been searching for and to get quality furniture without feeling pressured as we were shopping is exactly what we wanted. Exceptionally nice owner that Exceeded our expectations, will definitely be buying from them for additional rooms in our home. Thank you Khaldoun for such a pleasant shopping experience.
The staff was very helpful. They have a good selection of items. Got my furniture the very next day, delivered. Thanks, guys.
My furniture was delivered on time everything came in good conditions. Owner is a pleasant guy to deal with !! Good deals prices are super awesome I highly recommend this store.
They were friendly and worked with my budget and delivered furniture on time as promised.. im so happy with my stuff I will go back to buy from them again. Overall good experience. You guys are the best in reading...
Lovely place beautiful furniture at affordable prices and I easily got approved for credit. And the store staff was very helpful and professional. definitely recommend shopping here . Going for a bedroom set next
Has a great experience, love my furniture and had a amazing service and fun time shopping. Highly recommended!
The sales personnel were very helpful. The furniture shown was quality and the prices were very reasonable.I would recommend this showroom to anyone.
Really nice people. Decent prices and I found what I wanted. They were willing to work with and delivery.
Very friendly staff. Great service they will always find a way to get what you want. You will leave happy and it’s half the price you pay compared to other places in the reading area!
I loved the store, my bf and I got a great deal with people who will help you with deals that are unimaginable, i highly reccomend it and when you enter ask for Kal hes the man
Went there by chance. Staff were great! Really willing to work with us to get what we needed. Definitely recommend this place!
I just had the best experience buying furniture in my 45 years of buying furniture! The furniture is beautiful, high quality, and very reasonably priced!! Kal, went totally above and beyond my expectations!!! I would highly recommend this business to everyone I know or don’t know. There is absolutely not one thing I can say negative from the time I walked in, and until I walked out purchasing my furniture. Thank you again Kal for going above and beyond and making my experience there extremely positive!!!!!
I really recommend this place with the new owners and the the new sales man, he gave me a great deal with my dining table, I enjoyed my experience there, very honest people. Hope they continue with this great service in the future.Fully recommend it guys a must try experience!
Sales person was a great help to me !!! I got exactly what I wanted and I love my new bed set. Thank u so much for your wonderful service & help I look forward to shopping with this store in the future.
I bought a sofa love seat from this establishment, the customer service was amazing. The owner, Kal, made me feel at home and their delivery service was great. If you need furniture this is the right place to go. Rotana has been recently bought and this new management is honestly astonishing.
Kyle and Luis help me out and them look out for me I feel Really appreciate it I will recommend them to all of my friends and family ❤️
Great make Business with this furniture store. I love it. Vary polite very educated
Very friendly & respectful.Best furniture store in reading paI’ll definitely be going back for the rest of my furniture-SHANDLL LOPEZ
I was looking were to buy my livingroom set,I wrote online they respond was real quick, answer all question..the sofa was as I saw then on pictures..got approved right there, real fast,I even got approved for more n took my tables n lamps too..I would go back n I would recommend them ..they got beautiful furniture. Ty .Im sure would go back fmoreanything I need for my house.
Finally got my furniture after 3 weeks but it’s exactly what I wanted, just wish their communication was better.
This place is amazing n I love this plce they help you a lot
Very nice guy who even gave me lunch. I highly recommend.
This place is under new management and heading in the right direction. Weve been looking for quality furniture and thank goodness we found it here, not to mention the superb service we received from Kal. Super deal and great customer service. Glad we choose to check this place out. Definitely recommend 👌Norma and Vanessa 😊
The manager was very very nice, took great care of me, got me approved and took the extra time with me to make sure I could take home my speakers today! 10/10
Went in today kal was very nice everything in store was nice and the store was clean I would tell everyone to go there and the price was good .
I was shocked with the service I received from Rotana Furniture and Khal and Nick. Khal was so personable with my mom and I helping us get exactly what we need for the correct price. I am so grateful they were open during this time and that I found him through Facebook Marketplace. I will now go here, which is 45 mins away for me, just to go see Khal and give him my business. Onto of buying the perfect couch and table he personally delivered it to me on the date and time I asked him too. I am so happy with my results and quality and so happy to have met such a fun caring crew! Recommend 100% to everyone!
Customer Service at its MAX!!!! I definitely recommend this place for all your furniture needs. They work with you at your budget . You can even finance with low downpayment.. delivered and build at your home.. i would definitely continue coming here
Rotana Furniture is the most helpful furniture place you will find out there. Kal is the type of guy that will take his shirt off his back for you. Customer service is amazing. I highly recommend coming and purchasing all your furniture needs from Rotana. Kal makes the impossible possible. They treated me like family and will definitely be coming back. Highly recommend this place.
Such an amazing place to go! No credit check or anything and really affordable! Such great people!
Nice guy definitely treat people right and u will get approved in a matter of minutes check him out he also works with u on the prices if it’s out ur budget
Owner was very helpful. Experience overall very good and professional. Definitely recommend for all your furniture needs.
When I tell yall this was the best experience for me omg!! I just moved into my apt recently this was my first one and I didnt know how to go about getting furniture. Thank God I walked into this place the owner KAL was extremely helpful. First of all I had to bring all 3 of my girls with me and immediately when I walked in he said they babies wanna watch cartoons tryna help me out and keep the kids occupied while I took my time to look for what I wanted gave me so many helpful options and theres so much to choose from !! Got me a couch and love seat w 3 tables exact colors and style I wanted . When we were waiting to get approved the first bank denied me I wanted to give up and walk out but he pushed me to keep trying finally I got approved for my couches! I was so excited bruh the best service hands down. They make you feel like family as soon as you walk in definitely recommending this to EVERYONE !. You wont be disappointed 😁😁😁😁😉😉😉😉
I will have to say my experience with owner kal was exceptional!!! I cant stress enough how kind,helpful,even waived the initial deposit for me..I dont know what furniture store does that!! I give them 10 stars for exceptional servise!!! They make u feel at home!!
I just purchased many items from rotana furniture. Kal is a great owner, very personable to communicate with, upbeat, right on any concerns I had. And the furniture is coming in good timing. I am VERY happy with my experience so far and will continue to purchase. -Justine
Kal is a great guy! We got a great deal on some beautiful furniture. We will definitely be back.
Tremendous experience, excellent service, good prices. I recommend them 100%
They were very friendly and willing to help my boyfriend and I get furniture for our apartment. They worked with pricing and gave many options for our price range.
Worked with us...great people!! Great furniture! And my review was not bought and paid for!
The service was great they helped me out a lot and they were also very kind and with really amazing prices.
Thank you kal for the nice sofa love we love it the beast store in reading
New owner took over and he is amazing!!! Delivery on exact date and hooked me up with prices! Thank you sooo much guys !
Customer Service at Excelent. I definitely recommend this place for all your furniture needs. They work with you at your budget . You can finance with low downpayment.. delivered and build at your home. I would definitely recommend.Bryam R.
The best store ever, they treat u like a princesas ..kal the owner is very patient and nice .. they have very good prices .. love it, love it .. I’ll come back soon for more furniture..
The owner was very nice and helpful I highly recommend this place to buy your furniture or bed set