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Victorian Bridal Salon
943 Penn Ave, Reading, PA 19610, United States
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Victorian Bridal Salon
Comments
De
Review №1

I waited a little too long to start looking for a MOB gown for a July wedding. After describing to Michelle what I was looking for, she suggested an Adrianna Papell gown she did not have in stock. She made phone calls to insure its delivery. I received SO many compliments on my dress yesterday. It was comfortable and light for a summer wedding. Thank you Michelle for going the extra mile to make our day even more perfect!

Te
Review №2

Went in for mother of the bride dress,The owner went above and beyond helping me.I can’t say enough good things about her and her shop. Had a wonderful experience

Al
Review №3

Walked in and had a lovely time. Great service and a comfortable atmosphere.

Ch
Review №4

They listen and also offer sound advice. Very good!

Ch
Review №5

BEST SERVICE & BEST PRICE!!!!The staff here is wonderful and they have such a large selection! I did not feel rushed like I did at the chain bridal stores. They were always willing to help and give advice! I purchased my dress here and got it altered. They did a great job on alterations!

Am
Review №6

I absolutely love this place! I came a few months ago looking for a dress and found 2 that I adored! I came back today and picked a COMPLETELY different dress than I thought I would have! I said yes to the dress, and Michele was completely helpful through all of my changes. Thank you!!

Ro
Review №7

Great selection. Friendly service. My granddaughter had a very positive experience. Gorgeous bridal gown.

Al
Review №8

Helpful staff and a large selection of gowns at very reasonable prices!!

ev
Review №9

I bought my prom gown and (more recently) my wedding gown here as well as my bridesmaids dresses. I love this place! The staff is so nice and helpful without being pushy or overbearing. Prices are great and there is a large variety of dresses/styles. I would recommend looking here for any formal-wear needs.

Je
Review №10

I would NEVER EVER. Recommend this place. My dress wasn’t hemmed, fitted or strapped correctly. I drove here 3 times an hour each way a total of 6 hours.. my dress was so tight that it bruised my ribs and gave me such chest pain i began to cry. The dress was uneven and didn’t fit my shoulders. The woman told me I must be athletic because I have big legs as she took out my dress. She spoke poorly of my best friend/bride and her family. She arrived 20 minutes late to a scheduled appointment and the bra strap she insisted we get was so short every time I took a breath popped open. One bridesmaid was so cut up by the dress she bled and another girls dress ripped. For 300 dollars and 6 hours in the car I expected more..

Ke
Review №11

She helped me prepare me for my perfect day!!!!

De
Review №12

Very helpful and friendly staff. Had one bridesmaid left to get a dress for didn’t find anything at sweet hearts bridal, so glad I came here. My bridesmaid is very happy with the dress she picked.

El
Review №13

Thank you guys for your services. My dress was on time and it looks amazing on me. You guys are the greatest

Ch
Review №14

If you asked for my review after my first visit to Victorian Bridal Salon (when I bought my wedding dress) I would have given them 5 stars. But based on my experiences since, I could never recommend them. First, my bridesmaids dresses didn’t come in until one week before my wedding. When we went to buy the dresses in January, Michele said we didn’t have time to wait but they would definitely be in on time. Not necessarily Michele’s fault that they took so long, but it left a sour taste in my mouth when I called to check on them and she said “well they can take 4 months.” I never would have bought my dresses there if she had told me that initially.The dresses finally came in and my girls went to the salon ASAP for their fitting. Michele essentially got them all done in time. Three days before my wedding I have an appointment to put my dress on so Michele can show my girls how to do the bustle and to take my dress home. Before we start, my one bridesmaid puts her dress on again because it was ready. Michele stood in the room while she put the dress on. After she has it on for a few minutes we notice there is a stain on the dress right over her chest. We point it out to Michele and she says “it wasn’t there before, something must have happened.” Well no, nothing happened. We are all standing here watching her put the dress on and she’s not eating or drinking anything. Instead of just owning up to it and going to fix it, Michele says her hair must be wet, which it was not.So then I put my dress on which wasn’t even done. The bustle wasn’t even done yet so Michele just showed them where everything for the bustle will be. I was supposed to bring the dress home with me that day as my wedding was out of town, but Michele “just didn’t get to it.” Not a huge deal, my mom luckily can go back the following afternoon and pick it up. So I pay my almost $200 in alterations (mostly for the bustle which isn’t even done yet) and my mom gets the dress the next day. We hang and transport the dress exactly as Michele told us to do. When we get to the hotel the afternoon before the wedding we take the plastic off the dress and fluff out the train just as Michele told us to do. Immediately my eyes go to one the appliqués that is now totally bunched up and pinched. It is so obvious and ugly. My mom called Michele and yet again she blamed it on and us and “wondered what could have happened because it wasn’t like that on Tuesday.” She had absolutely no solution to help us besides for her to walk us through what to do. No, I’m not taking a needle and thread to my wedding dress the night before I get married. So instead my mom and I had to pack up the dress and trudge through a storm to a seamstress that we were very lucky to find. The seamstress looks at it and it turns out the appliqué that is messed up is where one of the loops for the bustle is. So no, it didn’t look like that on Tuesday because Michele hadn’t done the bustle yet like she was supposed to. Luckily it all worked out and the seamstress was able to get it done, but I had to miss my nail appointment and part of my rehearsal because of the dress situation. Michele never called to check in and make sure our problem was resolved. I have no idea how she could miss that she ruined an appliqué when that was the exact spot she worked on the dress. Mistakes happen, but I could never support a business that chooses to blame the customer instead of owning up to their mistakes. In the end, I paid almost $200 in alterations before my dress was even done, just for Michele to screw up the alterations and leave me hanging 24 hours before I get married.

Ja
Review №15

Went here with my girlfriend to get bridesmaids dresses for her sisters wedding. Pricing is fair. Staff is helpful.

Ga
Review №16

The best service and prices anywhere

Fe
Review №17

Both Ladies at the Shop were extremely Helpful and Friendly

Ad
Review №18

Awesome service. Friendly and informative staff.

Cr
Review №19

Fantastic service and amazing choice in price range and styles.

Be
Review №20

So helpful and kind. Highly recommend.

Am
Review №21

The owner is a lovley lady.

St
Review №22

Beautiful dresses and fantastic people!

St
Review №23

Very friendly and helpful

Information
10 Photos
23 Comments
4.6 Rating
  • Address:943 Penn Ave, Reading, PA 19610, United States
  • Phone:+1 610-396-9126
Categories
  • Bridal shop
  • Wedding store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:10AM–5PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:Closed
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