I am happy to share my experience with Grieco Ford of Raynham Massachusetts. Chris Soares the product specialist was excellent in navigating the process of getting my new vehicle. He was kind and very helpful in answering all my questions. He made my purchase a smooth process. This dealership has high quality vehicles with great prices. I would highly recommend purchasing a vehicle with this dealership.
Let me just say I have never left a review on anything in my life, but this dealership is that bad. I am taking the time to try to help everyone. I bought a used truck, and it was the absolute worst experience I could have had. I bought the truck on a Thursday in August, the same day I went, I signed all the paperwork, I put a large downpayment and was told the truck would hopefully be delivered Monday to my town hall (I live in NH). They would not let me pick up a truck I bought. I was not allowed to do so because they did not know NH laws. I was told someone would call me Friday and finalize a time to meet at the town hall. I heard from no one. I called many times a day leaving messages, I could not get in touch with anyone. No one would return me call. I had nothing to show for the truck. Finally the following Tuesday I get a call and they said they can bring the truck up Wednesday. I take a day off of work, arrange a ride to town hall and the runner comes without the paperwork. He had to drive my truck back to Raynham. Finally I get my truck a week later and everything seems to be okay. I did not get reimbursed for the registration like I was told I would. I also did not get any copies of any of the paperwork I signed for my truck. It is now November and I am still trying to contact someone to get my paperwork. DO NOT SHOP HERE. worst costumer service I have ever seen. Terrible dealership, I would have better luck buying a truck off Santa.
I bought a new Bronco Sport at Grieco and I am thrilled with the product. Chris S. was a pleasure to work with and made the process fast and easy. This is my first Ford but not my last. Ill be returning to Grieco for future vehicle needs. Great job all!
Great sales team and great staff overall! Keith was very responsive and helpful the entire time. Highly recommended dealership when looking to purchase a vehicle!!
Chris, the General Manager, as well as Robert Childs were amazing to deal with today! They were able to secure me my truck in my price range during these epic times of car shortages. They met my schedule needs, took the time to go through all my cars details and were very family friendly as my daughter came with me to sign all the paperwork and change everything over!! Will be back again!! Thank you!
Just picked up a F350 last night and I have to say, this was the easiest and least stressful car buying experience I have in some time. Bob Childs was excellent at explaining the trucks and their capabilities. He was very responsive and managed the deal from start to finish. I will put Grieco Ford and Bob at the top of the list when I need to replace another vehicle.
LOVE my new Bronco! This is my 1st new car purchase at 46. Loved my experience. Troy and Emma were so patient with me. Even got the extended warranty as well as an in person congratulations from the owner Dominic. Everyone made my big day as special as it should have been. Thank you!
Easy, fast, and fair. I purchased a used Audi for my daughter at Grieco Ford and was extremely please with the whole transaction. I drove down from Maine and was a little worried about the process. I worked with Keith in sales and was really pleased with his professionalism. The price was as promised, with no attempt to upsell me. The business process was fast and hassle free. And my daughter was thrilled. Cannot recommend Keith and Grieco Ford enough.
Brian Kirby I want to thank you for all your help and honesty in these past few weeks.I have been in the market for car and found one that I really likes at this dealership. I sent a request and got Brian as the sales manager. He immediately responded to my request. He sent me an email and a text message. I called Brian back and he was so honest and helpful. I had a great experience dealing with him. You want an honest sales person contact Brian!!!!
Salesperson Brian Saint-Germain was wonderful throughout the whole process! He did a good job getting us out in a reasonable time. Excellent managers as well, including our finance manager! Thank you again!
Bought my 19 Escape from here. Buying process was great and Rashad was the best salesman Ive ever dealt with. Very easy to work with and made the buying process enjoyable.I also have to give props to Keith in the Service Department. I brought my car by because I had what I thought was a paint issue on the hood of the car. There was like a splash of what looked like missing paint that I could not clean up. He took a look and had his team give it a good cleaning, and it turned out rust or something similar had leaked onto my car from either a garage or other car or something. Totally not their fault and happened while I had the car, but he went out of his way to take care of it for me. Within minutes they had it looking like brand new again. Thank you so much!
I went and bought a 2020 Ford Explorer and both Bob the sales man and Jason the financial guy made everything so smooth and painless. I couldn’t be more happier. Thank you guys.
Grieco Ford made the car buying process so stress-free, their salesmen (especially Chris!) were super helpful, knowledgeable and easy to work with. I would recommend this location to others looking at purchasing a vehicle hands down.
Extremely poor quality of service. They tell you one thing and then its a fight for the simplest of things. Dont waste your time and money here. Service department is also very terrible. Way too long turn around only to find out some parts werent even put back on the car.
Scott in sales was awesome,! In this day and age to buy a new vehicle is very challenging, but Scott and Jason in the finance department made this sale very smooth and enjoyable! Thank you guys and we are looking forward to driving our new Bronco !!
My husband and I had the BEST experience at Grieco Ford. Rob Sanford and the whole management team where awesome. I know I can always count on Grieco Ford. They won’t leave you hanging.
Bob was a great salesman. Called early to have a car ready to be test driven and as soon as I walked in the door he was ready to hand me the keys. Was very helpful with providing me information about the car and answered any questions I had. He was very understanding of th budget that I needed to reach and was as accommodating as he could be. Would refer him to anyone looking for a new vehicle. Jay was extremely helpful with financing the vehicle I purchased. Provided me with various scenarios based on credit score and down payment options. Both gentlemen were very personable and willing to help me with anything I needed. Recommend buying from this dealership if in need a new vehicle.
Received exceptional service...I think I definitely over-paid... but ehhh I feel I got a good truck out of it...Hopefully it lasts me 12+ years ir more like my last one did...
Brian has really made my car purchasing an amazing experience. He went out of his way to get a car I wanted delivered so I can see it and feel myself inside it. Gladly appreciated the service here and highly recommended to someone.
We worked with Shawn Prescott and had a phenomenal experience. Seriously, ask for Shawn. He is a friendly, down to earth, genuine guy who never pressured us. We bought the perfect vehicle for our family.
Purchased a 2019 f150 this week have been looking for a while for a particular color and package I wanted found one here drove almost 2 hours from the North shore got there they had it out front ready for me to check it out took it for a test drive and purchased it hassle free. Want to say thanks to Sean Prescott and Jason Capone great job guys love the truck and it was worth the drive.
Chris Soares really help me with my vehicle purchase, very good customer service and very friendly process. Thank you very much
This is a review for the Automotive services.We are full time RVers and were having some problems with our rig which is built on an e350 chassis. They were able to get us an appointment a few days later. They were very friendly and understanding and got our rig up and running the next day. Thanks to them, we are on to our next adventure. Thanks to Keith and everyone in the service department.
Keith in service was fantastic. Great customer service, brightened my day, and helped expedite my service to get my daughter on the road to college in Texas. Highly recommend.
I came here about 8 years ago. With all nothing. We worked hard to get here. We start a business 2 years ago with No car. I want to say thank you from our family to the people at grieco Ford for all your help to make this happen. Thank you Chris, Robert, Chris Soares and Mike. I know it was tuff. Thank you grieco
Highly recommend working with Robert Childs if you are looking to purchase a new vehicle. Very helpful and made the process of purchasing a new vehicle very smooth.
Awesome buying experience! No pressure whatsoever. I was able to trade and finance with ease. Hands down best purchase experience- ever. Bob Childs, you’re an excellent sales person! I wasn’t expecting such a great selection of trucks in New England.
First trip, we got a Ford Explorer, wife wasnt satisfied with it, went back and trade in for a toyota highlander, Rashad Bell made our transaction very smooth and easy, his a no pressure type of guy .He made so easy that I went back and purchase another vehicle from them.Super satisfied !
Excellent service and great vehicles! Chris Soars is awesome to work with highly recommend!
I recently visited Grieco Ford in search of a new car. Upon arrival I was greeted by Scott, he was so helpful and professional in helping me with my search of a new vehicle. He made the process of purchasing so quick and easy. I am very pleased with his services and so happy with my new car! Thank you again Scott! I will defiantly be back in the future!
Excellent work on my my girl Blue... Laura was awesome... Thank you and your crew... made me feel wanted with my SUV (BLUE)
Great experience dealing with Chris Soares made it a smooth and easy process. Anyone who wants a hassle free experience should definitely check out Grieco Ford!
So the issue I was having appears to be fixed now. Including what was originally the problem with the front passenger tire in the first place. No more wobbling. No more shaking during acceleration. Just the typical bumps of the Massachusetts roads, and unless Ford can fix our roads I think were good lol.
I inquired on a vehicle that I was told was available and ready to go with no issues on a Friday morning. I followed up later in the day as it was taking some time to get an answer about 3:00 p.m. Someone replied back and let me know all was good and the price was correct on the website. I asked what I needed to do to hold the vehicle and I indicated I would like to buy the vehicle and move forward with a deal while I made travel arrangements to Boston. No reply. The next morning I sent another email to make a deal and was told that someone had an appointment and they would let me know. Nobody got back to me. I believe since I didnt have a trade and had my own financing they pushed me out. When I followed up to make sure it was sold nobody replied back to me the next Monday as to if it was sold.
Brian did an excellent job as my salesperson from the moment we walked in the door. It was only a few minutes before I was helped, and he was very knowledgeable and helpful regarding the process of financing the car I wanted. The entire process was extremely transparent and he went over all of the paperwork so I understood what I was signing. He made sure I had no questions and let me know what to expect throughout. It was probably the easiest experience I’ve had in buying a car!
Just picked up a 2018 GMC Sierra SLT and had Rashad Bell as my salesman. After many trips to other dealerships and much negotiation I chose Grieco Fords sales department and Rashad specifically because they offered the best deal for my trade in and delivered a clean quality truck for the best deal. Rashad was upfront, honest and very helpful which made my experience enjoyable and most importantly I have the truck I was looking for. Thank you Rashad and Grieco Ford.
This place is a scam…..took my deposit on a car, we signed all contracts for sale, then wanted me to still pay for the car when they didn’t even have the title nor secure power of attorney——scum bags thru and thru. Then re-sold the car to someone else and didn’t refund my deposit.
From start to finish my buying experience was smooth and streamlined. Bobby Childs was my salesperson. He was very professional and made sure my car buying process was quick and smooth. My needs were met in a courteous and professional manner. I would recommend this dealership to anyone. Professionalism, courtesy, friendly, and a large selection of vehicles. Outstanding!! Thank you Bobby for all your help! Super happy in my new Ford Explorer
Great day everyone was great and super friendly Chris,Jason the phone rep who set up appointment.Im.so happy my son decided to buy from here.Their inventory is amazing. Ty everyone will definitely recommend
Brian was amazing, even though there is a chip shortage he was able to help us see our options. We ended up buying out our lease to weather out the chip shortage. Was a great experience and will defiantly come back because of Brian and the Ford team.
Great service. NICE PEOPLE TO DEAL WITH. I WILL BE BACK.
Very friendly, quick service, went out of their way to help us..
This dealership has my loyalty for sure. I was a week deep into car shopping and was super fed up. But Chris took care of me as soon as I walked in. Thank you again for all the patience and attention to detail!
Great place to buy a car! Our salesman Robert Child’s was awesome and made buying our new Ford super smooth as easy! We will definitely buy from them again.
Overall a positive experience. Friendly, accommodating. First time purchasing a vehicle from another state and all staff that I interacted with were responsive and helped make the purchase a smooth process.
Outstanding dealership. The sales manager Rob and my salesman Chris made my purchase smooth and easy. I was offered a fair deal for my trade and for my new truck in just a few minutes. We will buy from Grieco Ford again!!
My mom was having a hard time finding a car that worked for her needs. We had gone to countless different dealerships, and it started to seem impossible as no one was taking an interest in helping. We came across a car that this location had that could possibly work and made a visit. Upon our arrival Chris Soares and Scott were eager to help. My mom test drove a couple of cars and with Chris’ help and guidance she was able to find a Nissan Armada in the color she wanted with the specs and details she was looking for in a car. Both Chris Soares and Scott took their time to fully explain everything, step by step on what she needed from test driving multiple cars, to financials, to advice on different insurance; all with extreme care and honesty. Through and through the experience with both was exceptional. I am so glad my mom was able to not only get what she wanted but also go through the process seamlessly. We couldn’t be happier with their level of professionalism and on a personal level the care to take their time with her. We appreciate it beyond measure.
Have been using them for Service on my Ford vehicles since we moved to the area a few years ago. Everyone I have dealt with has always courteous and helpful. I have always been happy with the services performed and the prices are very fair for the area. I would recommend them to others!
Rashad was my salesmen & did a phenomenal job selling me my 2020 Ford Escape! He was very knowledgeable about the car & very patient as well! I could not be happier with my purchase & highly recommend their products & services. I will be returning for future visits. Thanks Grieco!
What can I say from the minute I got there I had nothing but an amazing and quick service. Wasn’t expecting to leave the same day with my car but they stayed late to make it happen, couldn’t be happier with the Grieco of Raynham. My sales woman Tori rocked it thanks Tori.
Just bought a 2018 F150 Lariat from Chris Soares. He was fantastic to work with and he answered all my questions about the truck honestly. He made the process of buying my 1st Ford very painless. I would highly recommend Grieco Ford of Raynham.
Outstanding salesman and dealership, WILL recommend to everyone!
Went in to buy a new Bronco. Worked with Bob Childs to see if the right one for us could be located. Unfortunately, it couldnt. Bob was upfront and honest about the inventory and challenges of getting the car we wanted. We left satisfied that it wasnt meant to be, however, another vehicle on the lot had caught our eye and after a week, we test drove it and bought it. This has turned into our dream car and Bob and the team really made it a reality. We couldnt be happier and although we do not plan on buying another car soon, if we did, we would want to work with Bob Childs and the Grieco team again and recommend them to anyone who wants an honest experience.
Scott Johnson was very prompt, helpful and professional. He was attentive to my needs and honest. I will be referring everyone I know to this salesperson specifically. You need more people like Scott!
Chris Soares was fantastic to work with! Very knowledgeable and hospitable throughout the entire process. He helped us get a great deal on a 2020 Ford Escape! Emma was the perfect new-car tour guide, giving us a full rundown on the features and made us feel very comfortable and confident driving away. Thank you, all at Grieco!
I purchased an F150 from Grieco ford of Raynham and this was the friendliest and easiest transaction I have had ever. Mike Goyette and Michael Zine went out of there way to make this purchase happen. They have been true to their word. This has been a very memorable event and I will recommend this Dealership to friends and family. We are looking at the Mach - E! We will be back to Purchase from Grieco Ford. Thank you Mike and Mike for your excellent sales and service. This couldnt have gone better. Cheers!
Great client service by these guys. Specifically Brian St. Germain who went above and beyond. Professional, responsive, polite and helpful. Brian was everything you want when purchasing a new vehicle. I don’t think I’ll ever stray from this dealership thanks to my interactions with Brian. Keep up the great work.-Sean
Chris is was great. Love the new truck. Purchased a new Ford Ranger traded in my old Ranger form 10 years ago. Love it!
My experience was positive and they were helpful
Thank you to Chris Soares for all your help out family appreciates everything you did! We will be back again! Thank you to the Grieco Team!
After completing weeks of research and countless internet searches, I visited this dealership to test drive--and subsequently purchase--a used 2018 VW Tiguan. Working with Bob was a pleasure--he was very personable and made the process seamless with no issues at all. Jay in financing was great and went out of his way to find me the best possible rate. The communication and service were stellar (even with my having to reschedule several times!). The dealership was clean, and everyone was friendly and on their game. I could not be happier! :)
Great service in buying my 2019 ford transit! Thank you to Brian Kirby and Jeff Wilson in particular!
Great buying experience! Troy took plenty of time with me and helped me configure the vehicle to my specifications. He listened to my concerns and addressed them knowledgeably.Met with Emma who set up my vehicle upon delivery with Bluetooth/WiFi connections and took time to go over the vehicles many features! She was extremely helpful & knowledgeable! Very pleasant to work with! Very friendly!Overall experience was very positive! The most seamless and hassle free buying experience ever!
After reviewing many dealers in search of a Shelby GT500. I came across Grieco of Raynham. The reviews looked excellent. I decided to make the 2 hour trip and I wasnt disappointed! Chris the GM personally welcomed me and answered all my questions. The entire staff was very friendly and assured I was well taken care of. There was no pressure to make a deal. In fact they tried their hardest to give me the best deal possible. After the deal was done. The owner personally reached out to thank me and to have my GT500 delivered right to my house via a trailer. I couldnt be more happier with this dealership and its staff!
Chris Soares and Mike Zine did a great job. Went to Empire Ford could not get the numbers to work. Grieco Ford helped me and my son get the tuck of my dreams!
Brian has been a great help to me and my son on buying a new car, definitely would recommend Grieco ford for any kind of vehicle purchases!!!
Absolutely would not recommend this dealer to anyone, based on my car buying and service experience. Dealer promised my vehicle would arrive on X date, yet it was delayed 2 weeks... Got the car, and had to immediately have the sunroof and AC serviced.... Waited months for a spare key, could not register the vehicle within the timeframe due to the salesman forgetting paperwork, service is promised and not accurate, nor does anyone have the common courtesy to keep in touch and update their clients along the way. I had to bother them constantly for answers; which one department said ABC, the other said XYZ.Staff clearly do not know how to handle a difficult and angry customer, instead they are rude versus being understanding and trying to deescalate the situation. Purchasing a brand new and very expensive car should not be so difficult and chaotic.The only reason we deal with this Ford location, is because its very close by.
Excellent service. Mike G and Emma were fantastic to work with and took care of us along the process of buying a used car with enthusiasm. Thank you!
Great experience. Shawn Prescott was extremely helpful in helping me get the new truck. Gave me a very fair price for my trade. Very nice and helpful the whole way.
Hadba wonderful experience purchasing my 2019 Edge St from Greico. The sales person Emma made the process painless and the sale managers Rob and Chris where great with my appraisal for my trade amd making sure i felt like i was getting a good ideal and i wasnt another sales number. The whole experience was smooth from start to finish and will definitely be buying my next car from then when the time comes.
Spoke to a representative about looking at a specific vehicle. I was asked to wait “just a moment” while they got the keys. No problem! 25 minutes later I walked out, because my time is valuable, and that is a serious waste of time.
Purchased a 2020 Explorer from Grieco Ford MA and had an overall great experience!!! Kerri Strickland in Sales was absolutely top notch. The trade in offer was very fair, pricing was clear/concise without games, and she even stayed late so that I could take my truck some same day! I am honestly not an easy person to please and she was absolutely amazing! I will definitely be recommending Grieco & Kerri specifically to others in the future!!!
Thank you to Scott & Grieco for helping me purchase my new car. He greeted me right away, I didn’t feel rushed or pushed into anything. Love my new car!
I’ve worked with Mike not only once but twice andI would recommend him over and over again! Always keeps it very professional and is very knowledgeable. Never felt pressured whenever I work with Mike and he does go above and beyond to make sure his customers are satisfied. Always a pleasure working with you Mike! Highly recommended!!!
Mike G was extremely helpful. Very knowledgeable in the vehicles. Was respectful and listened to what I was looking for. His customer service was beyond my expectations! I would definitely go see him again and will refer my friends to him as well.
Bought a GT500 from them no BS cheapest price I could find in the country and they got it done quick thanks guys.
Bought a new truck from Chris this past weekend. It started off as a lease that didnt quite work out and ended up with me buying an even better truck instead. Chris spent hours and hours with us. Upwards of 10 hours over 3 days and he was perfectly happy to do it. Very good sales rep who did his part perfectly.
TLDR: By far the worst experience I have had with any dealership. I would avoid buying a high-value car from them, they dont seem to have the logistics in place for remote purchasing or the customer service skills for high-value purchasing. It is possible that in-person purchasing may be a better/ smoother experience.Pros: Quick responses via email. Original contacts seemed friendly and transparent. Wide variety of cars.Cons: Listed below.1) It took 1 day to agree on a price after contact. It took 4 days for me to secure financing from a national government funded credit union. It took 3 weeks for Greico staff to correctly fill out very simple wire transfer document. It took 1 month after placing the deposit to actually pick up my vehicle.2) They apparently have never done a wire transfer before despite thousands of sales and seemed very laissez-faire about actually completing the deal. I even spoke to the general manager about this. The interaction highlighted incompetence from top to bottom, but I wanted the car so I reluctantly continued the deal.3) When I came to pick up the car, I wasnt greeted by a manager or even a sales executive. I bought the most expensive vehicle in their dealership. You would think they would be happy to take 6 figures from me.4) The didnt have the title of the vehicle available when I came to pick it up. They then mailed it to my 2nd residence despite having told them I needed it sent to my primary address.I debated writing this review, but had to honestly express my interaction with the staff. I chose to leave out names as the point isnt to personally shame or attack individuals.
Experienced sales team and great customer service.
Car salesmen ....ugh, right!? WRONG! Take all that you think a car salesmen is and replace it with just about every employee there. I personally dealt with Troy. Troy was absolutely phenomenal to deal with. Not pushy, completely honest and quite frankly, made everything very easy. Even during these crazy-covid times, I never once felt like I didnt want to be there. He and the entire sales team made the process a breeze and always were available off in the distance if needed. Troy, like I said earlier, was great. During the entire process of ordering my vehicle back in January, to delivery in March, Troy was always a text, email or call away. When it came to the final process of dotting Is and crossing Ts, we were even able to work things out over text, which worked out well during my normal workdays. I am extremely pleased with my decision to go through Troy and Grieco Ford !!!
I came in looking for a Jeep for my family and got great customer service. The Process wasn’t rushed and we were able to find something big enough and affordable. Our sales rep was Brian, he did a good job over the phone and sending information to us during the Covid pandemic, I highly recommend Brian if dealing through this dealership!
Great service they did my oil change & tire rotation in less than an hour
This place is horrible! We got approved for a vehicle ran our credit did all the paper work and was told to come in and we told them we would be in there on Monday. We packed up our kids Monday morning and after we were already there they told us the car sold! Mind you we drove an hour to come look and pick up the vehicle!!. This place is a joke dont run someones credit if you are just going to give it to someone else like that and waste our time! Do not shop at this place save yourself time and go somewhere else!!
Chris Soares went out of his way to make sure I was happy with my purchase. He was able to help me with anything I needed and even retrieved my EZPass transponder from my trade in when I realized I had forgotten it.
Great Dealership! Bob Childs made buying a new car easy and pain free! So happy with my new purchase!
My husband and I purchased a truck at Grieco Ford recently and we couldnt be more satisfied. All thanks to our salesman, Brian, who made this a smooth transaction. Brian is a great communicator keeping us informed during the purchase process. He answered all our questions, was polite and friendly at all times! We highly recommend shopping for a car at Grieco. P.S. Ask for Brian!
Awesome experience with Chris and all his colleagues at Greico! Happy to be a new customer!
Chris Soares was very helpful from start to end of my car buying experience. He was instrumental in getting my car deal exactly as I wanted. Chris arranged it so that I was able to drive away with my car just a few hours after testing it out. I couldn’t be any happier with my car and the way I have been treated both by Chris and also Grieco Ford.
All who were involved in the sale of my new truck were wonderful. All extremely friendly and professional and willing to go the extra mile for their customer. Very straightforward and honest, as well as flexible and accommodating. I’m very happy with my experience at Grieco Ford and I would recommend them to anyone looking to buy a new or used Ford vehicle. They truly cared about providing me the best experience possible and they nailed it. Thank you to everyone who made my purchase experience as easy as possible!
My wife brought our truck in to see what the trade in value would be against a truck I picked out. We had a price wanted to pay and my wife would leave a deposit for the truck. The manager told her that I would have to come in there with a mask and gun to get that price. ($400 difference). The next day get a call the price is good. I sent a text to salesperson that I will come in Friday. I get a message Friday someone is test driving the truck. Im not driving there for nothing so i told him to let me know if its sells. Saturday morning i send a text if the truck is still available i will be there at 12. Salesperson called me at 9:20. I asked if I would be able to take the truck home that day. He said yes and that he would pull the truck out and go fuel it up and have it ready. I pulled in at 11;15 the truck was right out in front. I thinking nice the salesperson is on the ball.. I walk in and ask for the salesperson he comes over and tells me someone else is looking at. Would I like a cup of coffee while i wait?Tell me what you think
GREAT experience, GREAT service, GREAT communication...Would DEF buy from them again....Our service rep was Chris Soares and he communicated with us everyday and let us know what was going on through the whole process until we picked up our car! ;)
Loved how simple and quick this car shopping experience was compared to other recent purchases. Price was great - I looked for a Taurus SHO for a while and compared prices at several dealers. My saleswoman Kerri was very helpful, as were all others involved in getting the deal done.
Was well satisfied with vehicle stock and reasonable price I got on a used car there.
Everything about purchasing a new vehicle is always exciting to anyone, but what is truly important is the service you get after your purchase..it wasnt the sales person that made my experience dealing with this dealership it was the service department and a truly great employee that truly cares about the customer and knows your name with out looking at a piece of paper or a computer screen now thats why I have been a repeat customer...thank you Keith for what you do and your service department!!!! You and your team are the backbone of Grieco ford.
Keith was very helpful and went the extra mile. Our van was totaled and my old truck was practically dead. I explained to Keith what our situation was and he went the extra step to talk to his repair shop to see if they could help with our van, which was very considerate and appreciated. Unfortunately it was a situation where they werent able to lend their services. However, Keith helped me find the right truck for the right price and took care of the registration. They took care of us and provided good coverage for our new Explorer which we are very happy with. I had a check engine light come on the day after we bought it and called him up. He said no problem and we brought it in and took care of the issue. The people at Grieco were nice, professional and cared about helping us out. I will definitely go back them in the future. Thank you guys!
My wife and i were in the market for a mid size truck and after years of excellent support on my fleet vehicle we decided to look at Grieco Ford in Raynham. The process was simple with no pressure to purchase, Kerri walked us through the everything made it quick and painless. The sales team was as good as the service (shout out to Keith) we have received for the past 8 years. Thanks Kerri.
Best experience I’ve had at a dealership honestly. I absolutely hate having to go to the dealership for work but while I was there a young man approached me (Rashad? I believe his name was) and completely flipped my perspective. He showed me around and definitely gave me some things to think on about upgrading my Lincoln. Very polite, not at all pushy, just really seemed like he knew what he was talking about.Oh and the repair was good too. 😅