Customer service is great! 10/10 would recommend as the best pawn shop around. They don’t take junk, so you know you’re buying good quality products.

My name is Ryan, and I have to give my people a shout out.. I love this place, I love the staff .. personally Scott and Alexis are my favorites, they always come through for me when my chips are low.. I highly recommend cashland in Ravenna, please stop in and say hi to my friends, tell them Ryan sent you😊

Came here to sell my TV and the guy was rude to my fiance and myself never coming here again

Drove in to see if they would look at at watch I was hoping they would be interested in. Ryan was the girl that helped me. She spent at least 20 minutes researched the watch. I found that quite impressive. She told me in un-filtered terms that my watch and all that came with is was too rare and was not fitted to go to a pawn shop. A 2100 dollar watch for only a few hundred. She was honest and I liked that. We left on good terms and did not sell the watch. She and the store were good people. Ask for Ryan, she is what I would call. A kindred spirit.

Staff is always friendly and helpful. I have bought many electronics (monitors, laptops and tvs) from this store and have not had any problems. If an item does not work the 30 day piece of mind policy is cheap and I have never had a problem bringing something back if it was faulty.

Every time I go in there everyone is friendly. Scott goes out of his way to help me out whenever I need it. Prices are fair as I have bought from the store also. One nice thing is they have a lay away program on items and are super affordable. Will continue to do business with this location.

The woman who sold me a laptop has no idea what she is doing. She also lied that the laptop has a camera but there wasn’t! It wasn’t that cheap too! But one has to do what he has to do when in a hurry to get a job to work from home. I ended up buying an external camera! Bad place.

Customer service is very bias to people of color. Took a brand new wii live 2TB hard drive worth over $300 to Pawn, not sell to get money while waiting on this stimulus check and the offered me $10 for it!Cashier stated if the box had been opened or if it had been used I probably could have gotten more for it!A slap in the face... Very Insulting....!!!If they had asked me for a purchase receipt I would have provided it, but then again why should I have had to.I have pawned a lot of things there since being back home, but this one is Over The top!!When I do get My Government Money I plan to pay off everything and Never Go Back!!Guess I should have traveled to The city where there’s more of my kind.., than where I grew up at!

I have always been treated well at this location, the staff have always been courteous and helpful. Do they get busy? Yeah, on payday. Plan accordingly. I have pawned several items there and always feel the offers are fair, if not, I dont pawn the item in question. Simple solution. For those that need the services that Cashland offers, I would highly recommend the Ravenna location.

Its a pleasure to pay back.borrow.or purchase items I need and want. Staff is very kind and knowledgeable. I appreciate the service offered. Thank you Cashland in Ravenna! Great job everyone!

They no longer cash checks

The times that I have gone in to get a quick payday loan have been just that. Quick and efficient. Everyone is super helpful and nice. I myself have never had to wait more than 30 minutes to get to a teller.

Its a very nice place and when you walk in they treat you like family.. I love the cash land in Ravenna..

This place has outgrown the space it has available. Also I am a BTK amputee and there are no chairs, or no place to wait. you must stand there, with your children if you have them.you will spend at least 1/2 an hour to 45 minutes, to over an hour, doing business. the line is usually to or out the door. I have seen people wait in their vehicles. Electronics everywhere they will fit, and you cannot even walk.it didnt start this way of course you have to build working capital. The tellers are ALL VERY NICE and HELPFUL AND RESPECTFUL, though. The parking lot is always full no matter when you go.I waited in town driving around for 3 hours, and never did a parking spot open. there are always at least 4 people and I have counted 14 all standing waiting for one of the 2 or 3 tellers they have working. It was Friday and 3 tellers and a trainee were working. one teller had to go at 5:30 leaving 2 tellers and a trainee. on Friday (payday) after others work hours?????? people were out the door.wake up corporate or you will be loosing business and customers.thank you

They offered me $200 for a computer worth 3 times that what a joke

Rude manager not worth it .. Better to go to akron one !

Scotts great!!

Customer service is a thing of the past at Cashland experience was horrible they were petty rude and disrespectful treated me like garbage they dont treat their customers right never want to go back