Still just pick up orders only. Facility not open inside just yet. Derek is very knowledgeable, rest of employees are hit or miss and dont really know whats going on.Good Prices and Selection of Products. Hopefully they work the kinks out.
Our go-to place for beer and wine kits, for several years now. Kits and supplies reasonably priced. Theyre only 1 1/2 hrs from our home in PA, so we always pick up. Staff always friendly and helpful. Definitely recommend!
This Company does NOT. back up what they sell & they have poor management. I searched their site for FRUIT WINE BASE, in particular strawberry & peach .It showed me a STRAWBERRY & PEACH wine base which I then ordered.Upon receipt of these $300-$400 wine bases I find in the ingredients that they ARE NOT STRAWBERRY OR PEACH FRUIT WINES, they are grape juice base with “ natural fruit flavors “ and CORN SYRUP! I DID NOT WANT “ FRUIT FLAVORED” WINE !After a few weeks of emails & slow responses they agreed to let me return but I had to pay extremely expensive return shipping.NO WAY WAS I PAYING RETURN SHIPPING ON A PRODUCT THAT WAS NOT PROPERLY DESCRIBED ON THEIR SITE .In no way should any business, in these days of easy no hassle returns by AMAZON & other online retailers should a company behave such as this to their clientele.
Great prices. Great products. Fast shipping. Couldnt ask for anything more. Will order from them again. Many thanks.
I will be shopping there a lot more. The lady that helped me was great. Right now you only can shop online, but they have curbside assistance .
Dont go to this address. It is just a warehouse and you are not allowed inside. You must order on line and you then have a choice to have shipped or you can go there to pick up. This is due to pandemic. Their website should state that. I drove 2 hours to buy items. Out of my way.
This is pretty much the only place I get wine equipment and ingredients anymore. Label Peelers has been consistently perfect with shipping times and quality of goods purchased. Their prices are excellent and customer service is top notch!
Presently curbside pickup only. Staff was helpful and flexible. Thanks!
I just got my second order from Labelpeelers. I got the order in 2 days and the prices are good. My 1st order had a minor issue so I emailed them. I received a return email the next day telling me they would resolve the issue even though it was the fault of the manufacturer. I will be a long term customer and have turned my other brew friends on to this site.
Excellent service as usual.
They have anything you need to make your own beer, wine, or any other alcohol. Everyone there is very helpful!
This place is pretty far for me to drive but when I cant find something at the Akron homebrew shop I can usually get it here. Everything Ive gotten from here has been top quality, and they have some outstanding original beer recipe kits.
Fast delivery and excellent prices. I called a few times with questions and was able to reach them easily. They are super friendly and their products are good quality. Ill definitely be using them regularly.
What a excellent company. I ordered items and had them shipped regular and they where in in a couple of day. The company is great to work with. You do have to pay for shipping but even with the shipping charges it was still cheaper that the companys that offer free shipping. Next time I need supplies I will not shop around. I am coming directly to there web.
Label Peelers is the best value and service in the homebrewing business. I have been dealing with them for over a decade and they never disappoint.
This us a paradaise store for Beer and wine makers
This company is very professional and very responsive! I checked with a couple other companies to have the same product shipped to me and they were the quickest to respond, the quickest to process handling, their product is very high quality and their shipping costs are very reasonable. Thanks Matt!
You really couldnt ask for a better home brew shop. Because i dont live close enough to pick up at the store, I have to have all orders delivered. The prices, including shipping, are better than youll find anywhere. Shipping is fast - almost always the same day. Returns are easy with no hassles and any defective merchandise is replaced the same day you let them know theres an issue with it. They dont wait until they get the defective product back. Customer service is excellent and very helpful. Ive been doing business with LabelPeelers for years, get all my wine making supplies from them, and will continue to do so.
Called them for some much needed yeast. They had no supply, but it was possibly coming in tomorrow. I just opened my email and they already shipped it today. Unbelievable service. All I can say is WOW! I will be definitely coming back for more products. GREAT JOB GUYS!
Quality has really gone down hill for the last few years at this place. I recently ordered a dozen flip top 1 liter bottles on their website and the product picture that is used is of the EZ Cap 1 liter bottles which are made in Canada. Those are high quality bottles, as Ive purchased these before from Label Peelers. However, the product they are selling now are bottles they advertise to be 1 liter EZ Caps, but actually hold a little less than the EZ Caps. And the walls of these new bottles are much thinner than the EZ Caps. Needless to say, I didnt finish the transaction for these bottles. On top of it all, I brought it to the owners attention to update the product picture as these are noticeably different. He said theyd update the product info on their website (which they didnt) and after a while of not doing so, I tried to leave negative feedback on the product which they keep deleting, because hey, they want all their products to have 5 stars; even if theyre dishonest about it! And check out Yelp reviews too as they help to paint a clearer picture of the owner.
I really like Label Peelers. I’ve never been to their storefront, but purchase almost all of my wine making products from them online. I find the staff to be very helpful and knowledgeable. Their prices are very competitive.I highly recommend them to amateur wine makers.
Incredibly fast and efficient, processing, handling and shipping. Very impressed. All glass items very securely packaged. Great value! Thank you!
Package was damaged in the mail causing the DME for my yeast starters to get spilled all over the inside of the box. I asked about sanitation issues and they resent me the whole 3# bag the next day. These guy are great help if you ever need to call and ask for information, and if something goes wrong - rest assured they care about service and make it right. Considering they have the lowest prices anywhere on the net - the quality/family-run-business style service is just a real delight. Its gonna be hard to peel me away from shopping at label peelers.
Great local place for brewing ingredients. Been getting my stuff here since they were located on route 43, 10 years ago. Knowledgeable and friendly staff, great selection and good prices. Mostly order for pickup now that they are in Ravenna though, kind of miss the in store experience.
I have ordered from them multiple times and am pleased with the quality, price as well as customer service.My most recent wine kit delivery was damaged in transit (not LPs fault)and leaked. Within 24 hours, not only did Label Peelers have a free replacement kit on the way, they also gave me some really helpful instructions on how to salvage the remainder of the damaged kit so that it didnt go to waste.
Great guys, allways answers my questions when i call them
Label Peelers is my go-to place for all of my winemaking supplies! Excellent prices, the best customer service and quick shipping. This is consistently a top notch business!
Great order experience, kept me up to date on the yeast delivery from their supplier, loved the 42% off grain sale, ended up getting 55lb of Sekado pilsner malt
I found about Label Peelers by chance, I was looking online for a place to buy wine making kits and LP popped up. I checked other places as I usually do to compare prices and LP, when they have their sales, consistently beat everyone else - including Amazon even with their free shipping. Label Peelers selection is by far the best of anyone else out there and when I had a small problem with a product, they responded right away. you cant beat that kind of service in this day and age! I will continue to patronize Label Peelers - why go anywhere else?
Excellent company and very easy to work with. I only shop for Yakima Chief Hops and they carry an abundance of them fresh and get them to me very quickly. My exclusive online retailer. Thanks for everything.
Fantastic selection, great prices, quick order processing. I literally dont go anywhere else anymore.
This is a great, local, beer and wine making supplier. Dale, the customer service guy, was very friendly and welcoming. If you are a seasoned Brewer/Winemaker or a beginner, they will have everything you need.They are very welcoming if you drop in, and you can browse their store for the supplies you need. But, for kits, it appears that their business model is designed around pre-ordering. So if you put in your order BEFORE 3pm, you can pick it up that day (if its in stock) or the next day.They have a variety of kits to choose from as well as a variety of ingredients for those who dont use kits. They have all the tools and supplies you may need.I am so thankful to have Label Peelers as a resource for my brewing needs!
Unfortunately I cant visit the store, but the online experience is great. One time I ordered what seemed to be too much of an item. One of the guys called me to make sure that is what I want. I saw my error, changed the order and everything was good. THANKS!
Ive bought from thiis company a few times now. great customer support. Awsome products great deals and the quality of the their products is unlike any other. They are deff. my go to brewing supplys
Quick delivery, bottles were well packaged. I was pleased none were broke. Will definitely order again.
Great service, huge selection of products and great prices. I have been there several times. Cant wait to go again.
Pick up only hope to get to shop in store soon.
This is the only vendor I will buy from. I get good, quality product at a good price. I have also gotten great advice from the staff.
Awesum staff fast delivery and always you get wht you order i love it
Highly recommended. Great products. Great prices. Helpful staff. Fast shipping.
My husband and I did not know what to expect, but we were pleasantly surprised to find a nice warehouse staffed by a really nice man, David, and his sweet little chihuahua. They had everything you could ask for, and the prices were great. We will be back!
Great selection, consistently good prices, prompt shipping. This is how every internet purchasing experience should be. Thanks guys! Keep it up!
Great Prices Selection for the Beer or Wine Maker. Shipping cost are easy on the wallet. Very Satisfied
Our favorite place to order. Great fast service and good selection of wine kits. Love them.
Label Peelers is an excellent company with superb customer service. They are helpful, responsive, and have a large variety of brewing and wine making supplies.
They have everything I need for my winemaking. Fair prices, great selection, friendly and very informed staff and fast shipping. What else can one ask for.
Great company to do business with. Always received wine kits in perfect shape and on time. My go to wine kit seller.
Everything for home brewery/vintning, very knowledgeable!
Great deals on warehouse sale. Order right, timely and great assortment of choices for supplies and kits
Love this company. I ordered Christmas gifts and 1 part needed to be returned. The process easy. Only made the return because it was not needed. The things I purchased were top notch. Thanks!
The owner Matt talked with my friend and I for nearly 45 minutes...on a Friday night! I love Amazon as much as the next guy, but supporting the small business owner is an irreplaceable feeling that you will never get from an online purchase. He explained many of their different beer making kits to us and then helped us pick out other ingredients we may need. Definitely worth the 40 minute drive from my house to support Label Peelers!
Very friendly staff and they have everything you need. The owner is clearly a man who will go out of his way to provide excellent service and on top of this their prices are very fair. 5 stars
Bad experiences with their shipping dept. On last order they waited a week to ship out. Stuff sloppily packaged when arrived after 8 days, like stuff just strewn in oversized box. Gluten Free Beer kit has no instructions of any kind, Exclusion Beer Kits. Atleast person on phone was pleasant when called them.
The staff always gives you amazing tips and and/or teach you anything you need. Theyve been doing it for years and each employees has there own expertise. If you dont learn something every time you go there you arent talking to anyone.
I accidentally found label pealers online. At first I thought the name was strange. After about 9 months of home wine making I totally get it. The prices are really good, the product arrives in great condition, and the customer service is top notch. I highly recommend label peelers for your home brewing/wine making needs!
I have been making wine for 10 years and have ordered from countless online supply stores.I recently decided to try Label Peelers wine and brew supply store and was blown away by both their competitive prices and customer service. I ordered about $15 worth of filter pads for my wine filter and checked out as Guest without creating a customer profile. When checking out, somehow, the [Country] line got duplicated on the [Address] line and got sent before I caught it. I immediately sent an email to correct the problem, but before it was answered, the man filling my order for shipping called. He had noticed the problem, found my number, and called to verify that the address he had looked-up was correct. When he had verified the address with me, he then told me he was giving me a discount and upgrading the shipping. I received my order in excellent condition three days later.That my friends is Customer Service!Label Peelers have amazing products, amazing prices and amazing service!They now have one more loyal customer.
Friendly knowledgable brewers and vintners there to help with any and all questions. These great folks have all your brewing and wine making items ready for pick up or online order. Great store, great website. Fabulous experience!
Ordered some yeast cheapest prices I could find. came in two days to Florida. couldnt ask for more.thank you so much five stars all around.
Every time I have ordered from Label Peelers I have received my orders from 2-7 days late without explanation or warning. I will no longer purchase from this company and will only buy from local stores.
The people who work here have a great attitude. I have never had any thing but great service here. The prices are good too.
These folks make a serious effort to keep competitive pricing. Be on lookout for coupons and specials. They are frequent and necessary for squeezing pennies per pint. Shipping is fast, response time for inquiries is even faster. Shipping seems logical and fair. I chase the bargains (rather than devout loyalty) for my homebrewing needs and these guys are always in the fold come order time.Update: If you utilize google checkout, theres a rewards advantage too.
These folks are friendly. But more than that, they are knowledgeable. I have been stopping in for about 6 months as I start on the hobby of home brewing. Stop in, today to them. Youll be glad you did. I was
Staff is knowledgeable. Prices are fantastic. Sales arent pushy, but seem to genuinely help you. A+
This is my go to site for wine kits. Their total price for the kit and shipping combinec is hard to beat. They 9nly carry the winexpert brand of kits but I love winexperts kits and label peeler always has a good selection. Kits are well packaged and shipping is quick. So why only 4 stars? Label peelers puts out sale emails that are often misleading. A couple weeks ago they put out an email for a big warehouse clearance sale. When I went to their site I couldnt find the items that were for sale. I emailed label peeler and asked where I could locate the sale items on their site. They emailed back that their kits are always marked down 40% and that is the sale. So was there any special, limited time sale going on? Even though the email advertised there was, there was not. Except for this practice that I wish they would only do when there is in fact a special sale it is a great place for wine kits
The owner took quite a long time giving a newbie tips and helped me get what I needed. VERY impressed with his willingness to help me before I even mentioned buying anything. You dont find customer service like that much any more. I just found me a new supplier!
Why buy here?1-PRICE. Now YOU can get the same wholesale price as your LHBS.2-QUALITY. Everything here is 100%, grade A, first grade quality.3-selection. Almost anything you want. Theyre a nationwide wholesaler & distributor.4-service. They really enjoy bringing you the best.5-knowledge. Everyone here brews, drinks, and freely shares.
Update:So, Label Peelers reached out to me and explained that the account notification is sent out from the service they use for orders. Evidently there is a limitation on using an email to check out as a guest then trying to place another order with that email. The email that I received is sent so that you can click the link and create a password to complete an account set up. They agreed that the email could be worded better.They did send me the correct product and Im very happy with it. Good quality and it arrived very quickly. They also apologized for coming across as unhelpful originally.All in all, the second interaction with Label Peelers was much better. Im changing my rating to 4 stars because the product was very good and I have to give them credit for stepping up to fix the issue. Kudos to Dale and Label Peelers for making everything right!_____________________________________________________________________Original Review:Exceedingly sketchy company. Notified me by email that they had created an account for me even though I expressly chose not to when placing an order. Sent me another persons order along with their name, address, and telephone number. No one answered the customer service number so I had to leave a voicemail and no one ever called back. I have had to institute a charge back with PayPal to try and get my money back on the product that I never received. When I did finally speak to someone at Label Peelers, their whole attitude was oh well. No apology for the wrong order, not a peep about why an account was fraudulently created in my name, no offer other than I would get a refund when I returned the wrong order. If I could give this company negative stars at this point I would.
Phenomenal owner who is very knowledgeable on wine making and tasting. If you want Thunderbird go to a corner store. If you want to learn true techniques for proper wine making... THIS IS THE PLACE!!!ANYONE RATING A 4 OR LESS DO YOURSELF A FAVOR AND CALL THEM!! THEY WILL MAKE IT RIGHT!! THIS BUSINESS HAS BEEN BUILT ON CUSTOMER SERVICE AND THE OWNER HAS TAKEN A LOSS TO FACILITATE CUSTOMER ISSUES FOR THEM TO ENJOY A GOOD PRODUCT FROM A WONDERFUL BUSINESS!!
I love this store! They are helpful and truly care that your beer turns out well. Trust me the store is in there you just have to follow the footsteps.
Awesome selection and prices and super friendly and helpful staff! Highly recommended for any equipment and ingredient needs. Their original beer recipes are great, too!
Super knowledgeable. Tons of inventory to choose from and and overall great place.Dont buy online, SUPPORT LOCAL BUSINESS LIKE THIS
Called and asked what time they closed a lady said 7pm. I drove from Warren there just to see a sign on the door saying online orders only, I Called 5 more times no answer. I couldve been told on the phone about the online purchase only.
Great staff
Best Online Prices anywhere and great customer service.
I have yet to go in but just over the phone I can tell this is a great business. He was very friendly and helpful, keeping conversation and giving tips while looking up my order. I think I found my new citric acid provider!
Great place to buy online or pick up low prices and knowledgeable staff they even offer homebrew classes my go to place for all my homebrew needs
Nice place to get your beer&wine making supplys
If you want to learn how to make beer or wine in a fun and friendly environment, this is the place! If you want, you can purchase any supplies you may need to make the beer or wine of your choice. Questions answered and great advice given.
Major wine and beer making supplies internet sales supplier. Recently moved into a new retail sales showroom in a corner of their warehouse. Not much to see in the showroom, but they have it all in the back, many employees, all anxious to help.
Great prices! Excellent employees always there to answer questions. Very knowledgeable!
Update.. order arrived in good condition, but with no Instructions. The online ordering experience isn’t the best. However they do fix and respond to issues if you have any thru email within a day or two. I would order from them again. I don’t like that they ask if you want to signup for an online account at check out, but if you say no they still sign you up for one.
Very knowledgeable staff, well stocked. Be aware of new location. Old location is rumored to become their brew pub.
Wonderful staff, very knowledgeable and helpful. Great experience every time!
Cheapest place for glass beer bottles, anywhere. Better than online. The workers there were very helpful and gave great advice on homebrewing.
The Official Home brew Authorities. Fairest price! Friendly knowledgeable staff!!! 5 star service and supplies.
Phenomenal.. in a discriminatory way. Hey Im cool with being told I parked in a wrong spot-- I parked to the side! But yeah, didnt go in. Cool. Did get a sign in German no less (congrats on writing it in German to perpetuate Hitler type discrimination, A plus plus) that translated to PARKING NOT FOR GAY COUPLES Very cute! Wonderful handwriting and Germanic grammar but homophobia is out of style. I do enjoy assumptions of course, they always result in a laugh but rampant backwards discriminatory behavior and in a college town no less? Slow clap for this business.
Relatively sketchy looking area, but friendly staff and quality products. Definitely worth checking out, and the price was right too. I was told theyve been around for 15 years so they know their stuff.
These guys are always so friendly and helpful! Theyve helped me troubleshoot far more than I care to admit.
I finally made the trip to the new location in Ravenna. I am assuming the person in charge was the owner and he was a pleasure to talk to and quite helpful. The 10% off email I received was strictly fot online purchases only. This was bad for them, because my list was just over $150 and ended up only spending $20.There is no retail space any longer, but we were invited to walk the warehouse and pick at our leisure. No pricing and the isles are not labeled / defined. There is definitely room for improvement.I was upset to see their decision to use the US postal boxes and bins for their stock. I get that it helps them save money, but those boxes are paid for with my taxes. It is illegal.
What can I say if your home Brewer or home Vinter this is the place to go. The staff is knowledgeable and friendly and is always willing to give you any extra help when needed. I live 40 minutes away but this is my regular place to get all my brewing supplies.
Very friendly! Was treated like a family friend. Great selection and fair prices. Found myself homebrew supply store!
I really like these guys. They are very helpful.
Very friendly people, wonderful prices, fast service. Really appreciate everything these folks do! ~ kt
Great prices and helpful staff
Guys r always helpful, knowledgeable and quick. I ran up at lunchtime n they milled my malted barley while I was there, 5 or 10 minutes n I was out the door..
I love Label Pealers great prices and expert advice on wine and beer making.
Helpful friendly people here. Helped me select the right hydrometer for my application. Good prices too.
I received my purchase of two, 1 gallon glass wide mouth jugs and could not be happier! First of all the packaging was INCREDIBLE! I was overwhelmed with happiness seeing the glass jugs so heavily protected and wrapped in bubble wrap. My girls had a blast with those, thank you lol! These jugs are the perfect addition to my kombucha fermentation process. Now I will be able to achieve a more consistent brew! Thank you so very much!
Made a on-line order late Wednesday afternoon.Received my order Friday afternoon.Great customer service.I just started brewing beer.Will not go anywhere else.Made a second order a few days later.These guys have E-mail specials each week. Great prices,great service and great prices!
Great products and great customer service.