My goodness, Marcia was AMAZING!! We were having the worst luck at other places. I called Marcia and told her over the phone what we were looking for. When we showed up she literally had a list of different options, ready for us. She went out of her way to make sure we were happy and getting it pushed through. I highly recommend Isman Homes and Marcia!!
Marcia is very friendly and has excellent customer service skills. She was very helpful and we really appreciate that.
Terrible customer service go to centennial homes. Marcia is a terrible rep no customer service skills at all. She will sell you a house set it on a foundation than not wanna take care of all the little issues that come up. Don’t spend hundreds of thousands on their homes. They are built terrible and they won’t take care of or stand behind their products. The house was set on my foundation a month ago and the 2 40’ transport trailers have been sitting in my driveway since even after multiple phone calls to Marcia from 3 people. I can’t even turn around or get my contractors in to finish property. All Marcia cares about is her commission and nothing else after she receives it. Gonna have to get a lawyer involved sadly thanks Marcia
Really friendly and informative staff. Able to help us find what we were looking for. Justin Okeefe was super nice and informative Honest about costs.
Marcia is always so nice and helpful. If youre looking a to buy a new mobile home, Iseman is definitely the place to go in Rapid.
Ok
I had a wonderful experience with Iseman Homes in Rapid City! The staff was very knowledgeable and eager to help. I was amazing at how well they matched my wish list and price range to homes on their lot.
They work with you on what you need. Very great service. Shane has done whatever needs to be done to help with home sales. He got me the home I wanted at a price I could live with. Thank you Isemans, I appreciate your care and concern.
Seemed nice and upfront at first once the trailer was purchased ddid not take care of any of the problems thar arose immediately has been almost a year now and still the same problems have not been addressed. Will not recommend them to anyone and will tell everyone I know do not buy a trailer there very poor service
Lies, deceit and poor customer service. We wanted to purchase a home here, made a deposit with the statement from sales rep that our money would be refunded if the deal didnt work out as long as we didnt buy from a competitor. Due to circumstances beyond our control we had to back out on the deal, and Iseman states we never made that promise, well hold your money as credit. The sales rep lied to contractors about the pending deal, lied to us and made promises and statements that were denied and changed arbitrarily. Lousy business and customer service. DONT TAKE YOUR BUSINESS HERE.
Terrible lied to me. Held my deposit of one thousand. Still waiting on a refund. Dont trust them!!!!! Second review with this message
Meh. Nah I wasnt impressed.
Friendly
Bad service and unreliable
Knowledgeable staff