This place is great! As someone who values health and the lifestyle that accompanies it, the atmosphere at Staple & Spice is awesome. Highly recommend for your health and wellness needs!
LOVE this place! large selection of loose leaf teas and other herbs. The staff was very helpful in aiding me in my selections. The prices on the loose leaf tea is very good. I bought several small batches of local teas to sample and everyone is high quality and tastes great. I do not have a place like this where I live but will be stopping here each time I visit my son.
Great selection and great group of coffees. Really helpful work from Jessie behind the counter to fill up our water bottles too on a hot, hot day.
If youre after faux friendliness at a SUPER HIGH price; the store for you is Staple & Spice. I would never shop here again. The clerk lied about not having a bathroom (which they did) and her customer service left much to be desired. For an organic store there was a lacking in real warmth, accessibility and product knowledge. Bottom line, dont waste your time or MONEY here!!
I went in here a few weeks back on a Saturday during a pretty unbusy time of day. The staff were incredibly friendly and helpful in getting me the things I needed for the food I was cooking. The staff was also incredibly knowledgeable about what spices and herbs went with what foods, which was a great help to me as a relatively novice cook. If you want fresh herbs and spices at a great price, look no further!
Nice store with very friendly and helpful staff but manager/ owner is quite rude and judgemental. Pretentious you might say.
I mean no disrespect to anyone who has had a bad experience there, but, for me at least, my experiences at this store are nothing like what you describe. Ive been there twice now and both times they have been absolutely wonderful in helping me. I have a really bad stutter, so I often have a hard time articulating what I need. Both time they helped me find what I needed and didnt seem put out by inability to tell them exactly what I needed. I dont see the store the bad reviews describe. Staple & Spice is a wonderful store and I recommend going there.
Nice store with great people. Thank you!
Great little natural store. We are visiting and it was nice to have a store like this to pick up snacks for our hiking. The ladies there were extremely nice and helpful. Thank you!
What a wonderful store! Well stocked with all of your needs and the customer service was second to none. I have a few health issues and they set me on the right track. Definitely five stars plus...
Cozy atmosphere and eclectic retail not unlike Brattle Square, Cambridge, Mass. during early 1970s.
I love this store! Great selection and friendly staff!
Everything in the store was very nice but when we got home and weighed our tea we found we were given less than an ounce
What a wonderful atmosphere, Im always greeted by the friendly employees the moment I walk in the door. Now compared to the big grocery stores in town youll find that the prices are substantially higher here but with that being said you probably wont find half of the items they sell here at the bigger stores.They have found their niche and this is why theyve secured the future of their business and the loyalty of their customers.
I dont know what to think about all of the negative comments about the staff. They are not accurate pictures of this store at all! I have been in there many time! I look forward to opportunities to stop in when we are visiting Rapid City. They have a great selection of reasonably priced products. All of the staff have always been friendly, helpful, and knowledgeable about their products. I will continue to look forward to opportunities to shop there!
I wasnt going to actually write this review, but my wife insisted that I should. As I was searching for local health food stores that sell organic foods the Staple & Spice Market of course came up as one of the selections. As I am reading all of the selections reviews, I am astounded that someone else has a very similar, horrible experience in this particular store. I could go into detail, but Id rather not waste anymore time on this. POINT BLANK this place stinks in CUSTOMER SERVICE, PRICE and SPACE. I completely concur to the sentiment of the previous Google user; in that I will not return.
I want to love this store, but I wont be back. I dont know how theyre staying in business without more courtesy towards customers. Thank goodness for online options.
This place is the best in town.last week I was looking for a spice and I called staple and spice after hours and the owner was kind enough to stay open for me.thank you so much!
My experience was pretty fine. I felt somewhat rushed by the staff but otherwise its a pretty decent store. The prices are more than reasonable and the staff are happy to let you sample things.
Absolutely horrible place to shop. Horrible customer service, overall terrible place. The staff and owner need to attend customer service training. They need to learn how to treat people with dignity and respect. Most people learn that basic trait as children, obviously they didnt. If you can avoid Staple & Spice do it! I believe the owner is in the Air Force but does a pretty bad job of representing our great military.
Love the store, but wish they had an online presence that you could browse at your leisure and make a list of items you would like to purchase.
Awesome place, if they dont have a spice they will try to get it
Love this place... Makes me so happy everytime I go there:) I love how you can make custom spice blend here! Aaaaaand you can buy Truffle salt 😍😍😍
Always helpful anytime I go in. Unique selection of products with great prices. I love shopping for myself and people on my gift list here!
Such horrible customer service. I had gone once to purchase a Tofurkey and had asked for assistance and was treated pretty horribly. I said I wouldnt go back. However, when I was 9 months pregnant I needed some things I didnt want to wait for. I was purchasing a great amount of product here, I asked if I could use a restroom before I paid. The woman looked at me like a was an idiot for assuming they had a bathroom and spat at me We dont allow public to use our restroom. Youll have to walk to the gas station down the street. The thing is, its okay to not have a public bathroom, but when I am a paying customer, at least be kind in telling me that you dont offer public access to a bathroom. I havent returned since. Honestly, if you cant find it at Breadroot, order online. This place needs to take a course in customer service. Obviously, Im not the only one who thinks that.
A well stocked store, staff is very friendly. They offer brewing items.
Enjoy the store and all they have offer as well
Smells great!
When I walked in and asked for something, they retrieved it promptly and an accessory. I paid the kind lady and was on my way.
Friendly, helpful staff and a great selection of suppliments!
Nice people, nice little shop.
Best store in town, with the BEST SERVICE!! Since 1921
Waited for 10 minutes for them to open while really having to pee. They wouldnt let me use there bathroom, try the breast it is a co op and much friendlier and larger selection.
Very rude, we walked in and they treated us like we werent there. No hospitality or costumer service.
Clean with many mid to high priced naturally made and organic items.
Lots of bulk herb 🌿