1575 N Lacrosse St suite C, Rapid City, SD 57701, United States
Review №1

Growing up in California I didn’t use marijuana till I was allowed to for medical use legally. Then the year California legalized recreational use… I moved… to Wyoming…. (I voted for that law but didn’t get to see it-rip off). Culture shock aside I was sad to learn only cbd was legal here and all cbd I’d ever seen was an oil or vape pen. I had no clue there was CBD FLOWER. That was exciting to learn. I knew the types sativa, indica, and hybrid. And in CA that’s all anyone needs to know to start with. But walking in here showed me in states where marijuana is still ilegal in its purest form there’s a whole world of cannabis I wasn’t aware of.The staff were all very helpful and took the time to explain each Delta THC and their differences. any time I had a question they gave immediate perfect answers. Like they memorized everything yet made it sound natural. The environment is very friendly and open minded. As a 25 year old with a cane usually stores are silently awkward towards me or even judging me for that matter. The prize wheel also added a fun silly atmosphere to the store. It took me a long time to figure out what products I wanted but i wasn’t rushed or followed around or anything like that.So many of the products were clearly handmade which I appreciated as I usually buy everything on Etsy. I like handmade stuff. Prices were high as all cbd products usually are but still low compared to how high they easily could have been. They also aren’t afraid to speak up about marijuana laws which I love as I’m quite outspoken like that myself. I appreciate people unafraid to speak their mind as in Wyoming it seems so hard to find.If you have never tried Mary Jane before I highly recommend this be your first store you go to. They aren’t offended by ignorance. They want to teach you. And they have everything you could possibly need to start.

Review №2

Very nice shop. Friendly staff, quality merchandise, convenient location.

Review №3

Friendly knowledgeable staff along with a clean organized environment is a sign of excellent management, this is what you will find at GrassRoots. Highly recommended.

Review №4

Im from Texas here working and was worried about how I would find a solution to my problem and then I visited this place! Thank you ladies 🤙

Review №5

The staff is very nice and helpful with qeustions on there products! I like the punch card program they have for purchasing Kratom!

Review №6

Great local shop!! Lily did a awesome job completing my order on the phone and educating me on CBD oil. Highly recommend 🤙

Review №7

Head here for your first stop even if your just passing through. 👊Gifts for friends, nicely desplayed, all around 100 % GOOD VIBE.TYRA is one of a kind helped me find my personal perfect fit with patients and intell. Tyra thank you for your great service. Selection is all over the board.AND SPIN THE WHEEL. 🔥💋

Review №8

Very impressed with the knowledge, kindness and helpfulness of this team! Well rounded selection of product. Reasonable prices. I highly recommend GrassRoots. I will definitely make a trip to Rapid City just to visit this store! Thank your help yesterday. My mom slept so good last night; the first time since my Dad passed. Thank you, thank you for the recommended tincture!

Review №9

Poor customer service lost 3 customers today.

Review №10

Great place to get what you need

Review №11

GrassRoots is AMAZING. Customer service is spot on. I usually get help by a lady named Erika and she is wonderful! Very knowledgeable. All the ladys that work at GrassRoots are extremely nice, welcoming, and eager to help you! They know what they are talking about and can answer every question you have. I definitely suggest this shop to anyone that is looking for CBD, KRATOM, ETC... you will walk out confident in what you purchase.

Review №12

Amazing customer service. Helped me find a better option than what I was looking for. 10/10

Review №13

I really enjoy their CBD drinks! The best products and service in town. Always a great experience!

Review №14

Friendly and knowledgable staff. Cool displays and chill atmosphere. Would and have recommended.

Review №15

Always a pleasure coming in. The girls running it know their products and are nice to chat with.

Review №16

Im super picky and they have a HUGE variety of CBD products to choose from. Even with being picky I can find multiple things I really love at this store. The staff is always friendly and very helpful in assisting those of us with our preferences on what we like. My newest favorite is the CBD coffee! It tastes amazing and does wonders for my chronic migraines and anxiety. Im also very in love with their caramels and grab them whenever Im nearby! This is and will always be my go to store in the area for CBD. They meet all expectations every visit and they just ROCK! Stop in and get some relief!

Review №17

Great staff, very knowledgeable and super friendly. Awesome place for all your needs!

Review №18

I love this place. They are friendly and well informed.I highly recommend them.

Review №19

The workers are helpful. The shop looks clean and it smells clean. Wide variety of products from glass pipes I come to get or CBD for my dog.

Review №20

The staff is very friendly and helpful. I went in for a trippy face mask and left with my new favorite pipe. I also got to spin the wheel and pick a free item which I picked the cbd salve because its amaaaazzzzzingggg!!!!

Review №21

Amazing store with a ton of options for CBD, kratom, and accessories. I guess thats why it was voted best in the Black Hills this year! Its the only place I go for my CBD and kratom needs!

Review №22

I felt like I was treated like a frog. Seemed like I was being pushed to buy something. Then when I eventually said no to a few items. Was ignored when I asked a few questions about other products.Please dont have your employees add me on Facebook. Hannah Watland added me on the ol Facebook. After I gave you a one star review. Very unprofessional. I dont want to be chased down on my social media because I gave you a one star review. I guess I must be a pretty cute frog to be getting Facebook friend requests from your employees. Yet. I was treated like I lived in the swamp when I was there.

Review №23

Love this place! Great customer service, lots of variety, awesome staff.

Review №24

The girls behind the counter are amazing. But the prices on glass pipes are way high. The same as a water pipe? Are you joking me lol.

Review №25

Great service!I had a issue with a water pipe I got here. I drove all the way back from box elder thinking they were gonna give me a hard time and they didnt. They completely worked with me and found me something else that worked for me. They also have delicious cbd gummies. Definitely worth it to go here!

Review №26

Only one star because I had o give one. Poor customer service. I will make sure to post more on experience and why we went to another source.

Review №27

Extremely unprofessional having employees harass unsatisfied patrons after leaving an honest online review.

Review №28

Very professional and friendly. Environment was relaxed and very clean. Also helped with locations around town, and answered questions I had helpfully. I would gladly come here again.

Review №29

Went in earlier today and I got to say the staff was amazing I didnt catch the names sadly but it was 1 male and female super friendly seemed to have good knowlodge on the products they sold. Prices arent to bad a must stop for any smoker. Thank you guys

Review №30

Female worker was rude. She never smiled. Didn’t have any answers for my questions. I even said thank you & she did not respond lol wow! Thanks for showing me where not to go ✌🏼

Review №31

Absolutely amazing all around. I return often!! Friendly staff and i never leave empty handed.

Review №32

Friendly and knowledgeable staff! They sell the highest quality Kratom & CBD. They also offer a discount to military and first responders!

Review №33

Awesome customer service. always a smiling face! Plus the place smells amazing!

Review №34

Was ignored. Unhappy.

Review №35

This place is awesome! Great prices and relaxed atmosphere. Awesome customer service!!

Review №36

Friendly staff, and great products! Cant go wrong at Grass Roots!

Review №37

Buncha sacred medicines up in there got into an argument over white sage being sold like great we barely came into getting our sacred medicines back and now we have to put up with people selling it back to us boooo sell ur bongs but quit selling our medicines I wouldnt come here if my life depended on it

Review №38

Best quality and price in town for glass 100% if you havent been here, you need to check it out. I dont go anywhere else

Review №39

This place is awesome! Cool gift ideas as well with something for almost everyone, including pets!!

Review №40

Great staff. Welcoming and informative.

Review №41

Great customer service and a willingness to make sure the customer is happy. I have nothing but positive things to say :)

Review №42

Only called (for a Friend lol) to inquire about CBD oil and whether or not it was available again in Rapid. The answer was yes:

Review №43

Nice shop and friendly staff

Review №44

I appreciate the kratom.

Review №45

It is an awesome place

Review №46

Awesome place!

Review №47

One stop shop South Dakota....

56 Photos
4.3 Rating
  • Address:1575 N Lacrosse St suite C, Rapid City, SD 57701, United States
  • Site:
  • Phone:+1 605-791-0483
  • Gift shop
  • Tobacco shop
  • Herb shop
  • Herbal medicine store
  • Pipe supplier
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Quick visit:Yes
  • LGBTQ friendly:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations