Awesome bike shop. The friendly and knowledgeable Acme team helped us get on the trails during our short stay in Rapid City. They carry a handful of different bike lines along with some great gear. The shop is just a few blocks from the Skyline trail system.
Acme bikes is quite simply fantastic. I rode into town and needed some help. Tim said it would be the end of the week. Unfortunately, Im only here for a week. Did they rent bikes? No, but he would give me a loaner from the rack of bikes for sale!Four hours later and I get a call. They had gone ahead and taken care of my bike immediately. I drop by Tuesday and have a great conversation with another staff member..cost of repair plus loaner bike less than I have paid for a pedicure.As I read through the reviews, I was thinking, this is too good to be true! It isnt. They simply love what they do. Some of the best retail experience Ive ever had. Thanks!
Shoutout to Joe and the ACME Team who greeted this first timer like an old friend of the family. They jumped right in, tuning up our mountain bikes while we were in town for a short stay. The team installed some new equipment and got us sorted in a timely manner. Was so impressed, I even bought an ACME racing shirt, which I will proudly rep around the country along with the cool free stickers they give out. Couldn’t have hoped for a better all around experience. 10/10 — Highly recommend. Thanks Joe!
I havent ridden for a long time. I took my old bike in for maintenance and a tune up. I could not believe it was the same bike! Josh did a wonderful job! It rides so smooth now! I highly recommend Acme Bicycles!
I was told a lot about Bike shops...went to Acme...the best beyond. Prices were well I see what I expected and when I got back on the bike...night and day...they are the best in Rapid City...
Great shop, great people, Sweet bikes! Just picked up a Rocky Mountain Instinct Powerplay BC edition. Yes, thats a mouthful. Wow! What a bike though. Words dont do it justice. If you like getting out on two wheels and looking for the most challenging terrain you can find up or down this bike makes makes the whole experience awesome!
The Team at Acme are outstanding! I keep a road bicycle at my parents here in Rapid City and visit twice a year. The Acme guys always get my bike serviced quickly and out on the road. They are the best bike shop in the Black Hills!
Great bike shop!!! We walked in to check out their Ebike selections and the owner was so helpful and friendly that we walked out with a new Kona Ebike for my husband. Well Stocked and had everything we needed. He also told us about a local place for us out-of-owners to ride🤘
Great service. Got my bike going the same day I brought it in. Very friendly. They just became my go to bike shop.
My favorite local business in the area. The service, the people and the prices are great. They are completely honest and quote you on the money. I have purchased a couple bikes from them and I will continue to use them for my mountain bike servicing needs. I highly recommend anybody in the area or anyone passing through to visit Acme. Tim and his team are the best there is in my opinion.
My friends and I stopped into this bike shop on a bike tour across the country. The staff immediately recognized that we were exhausted from riding all day and were short for time. They were very friendly and helped us out in more ways than we even imagined.
Oh what a shop. Super friendly, knowledgeable, and... at a time when many shops are bare, Acme has everything you need. Thanks.
Great staff. Great selection of bikes.
Great shop! Good customer service! They were able to get me everything I needed even during a shortage of bikes and parts.
Best bike shop in the Black Hills! I highly recommend for all you bicycle needs.
Great experience renting ebikes from them in Hill City
New water bottles for the bikes and they were less price than Scheels and BH Bicycles.
So I took in a stroller, and as a first time mom I didn’t know what to do to expect and these guys went above and beyond to replace the inner tube of the tire! They were fast and prompt and even attached a water bottle carrier to the stroller that I purchased in store! Super friendly and fast and I would recommend them to anyone!
Great shop..all helpful, knowledgeable, friendly !
The ACME crew is top notch, they live and breathe bikes. There isnt a more motivated or quality service department in the Black Hills; they go out of their way to get you back on your bike ASAP. From the first time rider, to the seasoned vet, they have the product, knowledge, and love of all things bikes to keep your cycling obsession fueled indefinitely. 20+ years building relationships centered around something as simple as circles turning circles speaks mountains.
Really outstanding shop, for the area and for anywhere Ive ridden. Great staff that lives bikes instead of just selling them. Whether you need parts, service, a whole bike, or just a bit of advice... theyve got you covered. If they dont have it, they can get it and if they dont know about it then you dont want it. Im always a bit leery trusting my bikes with a shop I dont have a lot of experience with but the crew at ACME have earned my trust and my respect. Highly recommend and will definitely be back again, and again.
Fantastic customer service! Answered all my questions and took a lot of time helping me.I will be back.
The brakes on my bike was dragging my tires. I stopped in and asked if they could look at my brakes. They adjusted them for me Free! Im sooo grateful! Theyre the BEST!
Best bike store in the black hills! I always have a great experience. I have bought multiple bikes here, as well as accessories, tires and tune ups. The staff is always very helpful and knows what they are doing! I would never go anywhere else for all my biking needs!
Friendly, knowledgeable, fast. They tell you exactly what you need. Offer complete explanations of their work and have a great selection of bicycles and accessories. Also lead group rides and care about the local trails!
I have had a great experience here and also left scratching my head wondering if it is the same place as last time, only to return and have a great experience again. Once I was ready to drop some bank on a gravel grinder and was virtually invisible, another bike shop got it instead, maybe scruffy looking old guys dont appear to have cash? They have helped me find the right parts and are good mechanics. Maybe just a moon phase thing with these guys & ya know what? for some reason I can accept that from a bike shop. Ill be back. Love my Kona MB! 2 stars are invisible.
Called yesterday to see about getting a bike tire replaced. Super friendly on the phone, fast, and accommodating.Thank you so much for the fast turn around.
Was only suppose to bleed my rear brake line. They told me that air in my hydraulic disk brake line was normal for shimano (which is a lie)...got the bike home and realized my brand new rear disk brake pad ($27.00) was replaced with an inferior pad....and my front and rear derailleur stop screws had been readjusted badly; also, the indexing was way off. They also charged me $10 more than quoted over the phone. Life is too short. I walked away. No moral or ethical character at this shop. Take your bike else ware.
Only place I go in the Black Hills for all of my Bicycle needs. Great selection of brands and types of bikes. Extremely helpful and knowledgeable staff! Would highly recommend!!
Best bike shop in the Hills. All the staff are friendly and knowledgeable. The owner, Tim, will bend over backward to help you find a bike that will work for you and is a willing resource for questions about trails or anything else you might want to know.
Some of the greatest people ever. Prompt services. Highly recommend!
From Iowa and needed some quick service, The service shop took care of me in 5 minutes. Great resource for cyclist and all the great rides in SD and the Black Hills
Recently had my bike tuned up by ACME. Super friendly and helpful staff, great selection for products. All around great bike shop!
Excellent shop and excellent service. Always fast and super helpful. They have a great selection of bikes and accessories and made great recommendations based on my needs while not being pushy. They are also very knowledgeable of local trails and conditions. Highly recommend!
An outstanding shop. Friendly, helpful, professional, and generous staff.Got a great deal on a new bike. They took my old unneeded bike off of the purchase of new bike and helped service it 9 months later on 10 minutes notice.Go see Tim right away.
Needed a quick repair, and was treated like an old friend. Work was done quickly and correctly by experts. Ive worked in the bike industry for 12 years, worked with all kinds of shops, and my advice is this: when you find a good mechanic, keep him! 5 stars.
AWESOME customer service. Tim really did a great job. Ill drive to Rapid from Spearfish to shop with them. My wife is very excited for her new Santa Cruz Tallboy!The guy below me left a 1 star review. Id expect that from a guy with that name...haha
Helpful, honest, and best of all LOCAL!UPDATE 4/15/20Still the best in town! I have found no need to go elsewhere yet. My wife and I have purchased 6 bikes here. Great selection of accessories and staff is always helpful.
Very good local bike shop with employees who care and ride. I recommend to anyone in need of service or sales. Stop by if in any cycling need and they will provide excellent service.
Always helpful. triple A all the way
Best bike store in the black hills! I always have a great experience. I have bought multiple bikes here, as well as accessories, tires and tune ups. The staff is always very helpful and knows what they are doing! I would never go anywhere else for all my biking needs!
Very knowledgeable and friendly. They will not sell you something you do not need. Super fast turn around on service.
Tim and the gang do top notch work! I always have a blast in the shop, and walk out of the place a happy camper. This is the place to go if you need bike help of any kind.
Kelly and the owner were absolutely great! Very helpful, friendly, and informative. They care about their customers, not just about their sales. Please go in and see them and give them your business. This is the way a bike shop should be run. Excellent service. Will be back!- Mtb group from Minnesota.
Acme is a great bike shop with very competitive pricing and they always have deals on new and used bikes. Tim does a superb job promoting cycling and providing opportunities for people to enjoy the sport.
Let me start out by saying the original owner was amazing and very helpful but recently I feel the new staff isnt as great, I dont know if theyve been bought out or what but its not the same. Recently I took my bike in to get my cranks tightened and they over tightened some parts in my cranks and not only did they charge me for taking it in a second time to fix their mistake they said themselves they were too tight. That is just not acceptable that they will admit they overtightened it but they BLAMED IT ON ME!!! Im sorry but I have lost all trust/interest in this company along with my business, Im taking my biking passion elsewhere. Please save your hard earned money and go somewhere else like cranky Jeffs, Black hills bicycles or scheels.
Got my bike assembled the same day i called! Very helpful staff. Idk what more you could ask for from a bicycle shop. Thanks.
Professional, friendly and knowledgeable. Great experience working with them and would gladly give them a call if I need anything in the future. Great job!
Great service, friendly, happy and helpful people. Gerat price.Wanted to get my bike assembled to ride it over the weekend. No appoitments, walked in and dropped off my bike at 6pm on Friday, got a phone call at 10:15am on Saturday letting me know that the bike is assembly and ready to roll.They know their stuff. Would recommend over other shops in the area.
Excellent bike shop, very pleasant experince
The best in town! I recommend Acme to everyone looking to get into biking or looking for a bike.
I needed a flat fixed and they did it quickly and inexpensively and they were a pleasure to work with. Thanks for the help.
Tim is awesome! He helped me find a great deal on a fat bike and I couldnt be happier! Thanks!
They were quick and super friendly. Took care of me very well. Will be returning!
Give them your money. You will not be let down.
If you are a rich yuppie or you just like somebody looking down their nose at you this is a perfect bike store for you
Amazing service and conversation! Highly recommended...
Needed my bike serviced. They got it in and turned it around quickly and services rates were good.
Very friendly, extremely helpful
Very prompt service!
My friends and I shipped our bikes to Acme before a tour around the Black Hills. They were super friendly, had the bikes ready and waiting for us, and had even fixed one of the rack mounts on one of the bikes for us.
The only complaint that I have about Acme is their bad hours. Very inconvenient and I just can’t find the time to bring my bike in.
What kind of bmx bike you guys sell??
Awesome
Great guys, great help
Took a suspension fork in to get installed on my bike . They broke the fork would not stand behind there work . Im out $160.00, take your bikes anywhere but here.
Constantly pushing you to buy something.
The service is really top notch! I am traveling on a bicycle and needed repairs. They made it to me directly and at a really reasonable price. We feel that they are passionate, in short I can only recommend it to you