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Auto Parts Outlet
128 York Ave, Randolph, MA 02368, United States
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Auto Parts Outlet
Comments
Dr
Review №1

They have good service with responsible human relation. Ready to assist with orders in a polite way.Quick processing of orders is a plus.

ro
Review №2

Good prices and good service. Ty

Gl
Review №3

Best prices in inventory on aftermarket body parts for cars and trucks excellent service manager is very good

ch
Review №4

Great place all the way around

Da
Review №5

Very enjoyable experience with great customer service! 10**********

cl
Review №6

It was friendly and the was ok but plug did not fit because it was heated the only one they had

Ch
Review №7

Great service, nice people!!! Uniform service members discount available also!!!

Pa
Review №8

Its great fast simple and good prices

Ch
Review №9

Thought part had all features . I was told. All and all good price. Nice workers. Safe in this covid times.Just wish was loaded mirror like ordered

An
Review №10

Love this place. I dont know much about car parts names or functions. When I call the staff are very patient with me and make sure I order what I need and in the store when I go to pick up they are VERY kind and professional.

Ba
Review №11

Just left the Randolph store. I shop here fairly often. You always what I need at a fair price. I gave you 1 star today because your staff was involved a very loud argument in front of all your customers. No regard for professionalism.

Co
Review №12

These guys need to learn customer service

Ja
Review №13

This is the best place to get reasonable priced auto parts such as bumpers, hoods, fenders, batteries and more. Never have had any fitment issues with any replacements parts Ive ever purchased so far. Would highly recommend shopping here, you would not regret it !

Ja
Review №14

In and out smoothly..

Pa
Review №15

Great prices, line usually long

Wi
Review №16

I’ve always liked this place, good prices $

Sc
Review №17

Fast and good deals.

Da
Review №18

Very good

Ti
Review №19

Well never go there again for parts very Unprofessional

Se
Review №20

Reliable prices compared to online part buying. If you need time & dont wanna waste money, this is the place for auto parts. The worst point is, they just have body parts. I would highly recommend call them in-advance to ask for stock and reserve the part.

Br
Review №21

This place is great, somtimes there busy and theres a little wait time for the line but other wise you get the parts you need for a decent price compared to other places and they answer the phone when you call.

Ta
Review №22

I highly trust these folks with my car and recommend them highly to friends and family. They are the best!

Je
Review №23

The wait was a little long but it was worth the wait. The young lady that helped me was so helpful and the prices were phenomenal. I give it 4 stars.

Mi
Review №24

My Christmas morning I was disturbing. Someone took out my drivers side mirror. The next day I called the dealer. They could order the part for 285.00 bucks.This place had it in stock for 32.00. A friend threw it in and its way better than new.

Ka
Review №25

I did5 stars because when i called and was answered right away. And wish i could remember name of caller because he was very helpful. And parts are very affordable😉

Ka
Review №26

Great place to get car parts

Mi
Review №27

Excellent customer service!! Very knowledgeable!! Quick and easy process!

Sa
Review №28

For a small place they have excellent service /great food

Br
Review №29

Pretty confusing setup. After I paid no one really said anything. There was no ticketing system or no one to tell me You may have a seat your item will be right out. After a while I did receive my piece after calling ahead the day before. As promised in perfect condition. It didnt cost too much either.

St
Review №30

Best prices around, quality products sold here!

El
Review №31

Great place, unbelievable prices for Auto Parts, I have saved a lot of $$$$ buying from them, now they have a new location in Lawrence Ma .

Al
Review №32

Good quality and cheap prices. Awesome customer service

Ga
Review №33

Good customer service and attention... and the team work is there a bit...

An
Review №34

Nice customer service

Am
Review №35

Went there got a part was half the price of auto zone was going to charge. The part fits good so there are no complaints from me so far. Other then location was creepy.

Ma
Review №36

The service that is poor people behind the counter talking laughing wasting time it used to be a place where you can get in and out in a reasonable amount of time the help they used to have it the count was really good I dont know what happened I bought a pot there today ameri took me 20 minutes to get it thats sad even go I get the same pain 45 minutes an hour sad I hope it gets changed the boss has to talk to the help and explain to them the peoples time is important and its very important to be professional some people are hard to work with agree

Ja
Review №37

Have always had good luck with parts that fit and lowest prices anywhere. Most brand new parts there are cheaper than salvage yard parts and prices.

Mi
Review №38

Parts are very affordable just very busy so be prepared to wait but well worth it because you end up saving so much money going through them....love this place

Ol
Review №39

The only problem with this place is that they need more staff....but friendly place and nice customer service

Bo
Review №40

The product is very good

bu
Review №41

The WORST company, l got a product from them. They gave me the wrong item, l wanted to get left side wing mirror, they gave me the right side of mirror. It s WRONG ITEM. It took one hour To drıve there from my home. When l called them they have just apologized. That s it. They had to shıp it to my home. This was their fault. BAD BAD BAD busınessssssss.

Sa
Review №42

Poor customer service,I think people slipping on the back,cause is ridiculous the way they work in there,hire more smart and hard working people.1 hour my waiting time.The only good thing there is the price.Thats all

Ji
Review №43

They have a pretty good selection of body parts than you could possibly need but they are a little bit slow at the counter for getting the parts to you

va
Review №44

Awesome prices

Mo
Review №45

Auto Parts sells reliable parts in cheap prices, accurate delivery time, and treat customers with respect.Keep it up!!!

Da
Review №46

Horrible costumer service! Staff hang up the phone! Avoid to shop there!

Bi
Review №47

Prompt and competent but if youre a neophyte with cars dont expect to feel the warm and fuzzies from them.

Sa
Review №48

Great prices, alot of parts. Just have to get them painted but its still way cheaper than anywhere else.

Sh
Review №49

Cheap and easy, call ahead expect a day or so for your part.

J
Review №50

Friendly and very helpful.

br
Review №51

Always good except wait but 100%

Al
Review №52

I came into this store with alot of questions and two of the workers Nayrube and Angel actually answered all my questions and recommended me alot of different things i can do with my car and i was highly satisfied with their seevice they knew what they were talking about and did a very good job. Thanks to them both i recommend people to come here and ask for them.

Ol
Review №53

The manager she was an angel,respectful,patient,empathy, for her i go back and refer people..

Fr
Review №54

They know their stuff for the most part. Do your research prior to going in

Ra
Review №55

Good place for parts

A
Review №56

They met my requests timely. Almost every part they can get it for you st a moderate price.

Pa
Review №57

Went to get aftermarket parts for a Jeep they had everything I needed. Very helpful and inexpensive

Ol
Review №58

Great place for non mechanic...i buy most of my auto part here

Di
Review №59

The mechanic is great. Loved it

ng
Review №60

This is the best place to buy auto parts instead of the junk yards, one have to remove the parts themselves. They have it all package and the customer service is great.

Tr
Review №61

This place is utter garbage. tried to charge me 1400 a piece for headlamps on a 2002 infiniti when new headlights were going for 300 dollars total for both headlights on ebay. thats funny to me

jo
Review №62

Cheap body and paint repair options. GOOD quality.

Li
Review №63

Great customer service

Jo
Review №64

Good Puerto Rican bread,

Ta
Review №65

Great customer service

ce
Review №66

I get my parts from here and never had issues

Pr
Review №67

Great

SL
Review №68

Best place to get parts for your car and its cheap!

Ma
Review №69

Good place - very good price but they game the wrong part twice

La
Review №70

Very nice people and service is extremely good

Ju
Review №71

Extremely long lines. At least an hour wait. Very limited staff.

ma
Review №72

If you need paint supplies go elsewhere. They have a separate parts counter. Parts are ok for the price...

ca
Review №73

Takes way to long to get to the counter

do
Review №74

Awesome

Da
Review №75

Lousy service. I waited 10 minutes at the counter while employees talked and joked so I left.

El
Review №76

Very Good place to buy parts

Jo
Review №77

They take care of there favorites

Ru
Review №78

Good customer service

Ky
Review №79

Great prices great costomer service

Tw
Review №80

They have good place but bad service and too slow at all,they give me wrong parts,I give back and not money back,yet after almost a month,if you buy something there, pay cash and check you stuff good,

Ly
Review №81

So Glad I found this place. Never pay dealerships prices again. And staff at Randolph location are the bomb

He
Review №82

Great service, long wait lines

Me
Review №83

Good service and good customer service

Ja
Review №84

Spent a total of 30 minutes on hold listening to their annoying music and nobody ever answered lost my business before they even got it

GE
Review №85

Great team and service

Ga
Review №86

One star might be too generous, terrible customer service, very slow, the fact that they take care of their favorite customers first is terrible,if you have a few hours of your life to waste then this is the place for you

Al
Review №87

Best deals in town.

Ro
Review №88

Good prices long lines have to check your parts

Al
Review №89

Get good parts for good prices

Mi
Review №90

Knowledgeable and friendly staff

Ti
Review №91

Good parts and a good place to save money!!!

Bo
Review №92

Poor customer service.! Can never reach by phone! Maybe lack of workers

Mi
Review №93

Good price, but i have to wait my part 50 minuts. They need to hire more peoples in the storage.

Tr
Review №94

Quick response for parts

Jo
Review №95

Very good

Gi
Review №96

One person taking order in the front.The line is out the door .you would think they would have commonsens to ask for back up. And there are mangers just sitting in the office and not helping out the front desk !!what kind of business is this!!! I miss cert fit.

Ca
Review №97

Its a very busy place if you want something come early

ja
Review №98

One of the worst customer service I have ever witnessed,the waiting time is an hour

Ke
Review №99

Got all I needed and it’s cheap

Ri
Review №100

Great prices but nasty customer service

Information
33 Photos
100 Comments
4.2 Rating
  • Address:128 York Ave, Randolph, MA 02368, United States
  • Site:http://yourautopartsoutlet.com/
  • Phone:+1 800-772-5558
Categories
  • Auto parts store
  • Car accessories store
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–12PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:No
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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