Bought 2 water heater hoses, the were too short, it was my mistake.Tried to exchange them for longer hoses.The guy at the counter was a complete Jerk, he claimed the hose was used and cannot be returned.You can get better customer service from a tow yard.If you can’t get it at Home Depot do yourself a favor go to Winnelson for Ferguson, don’t waste your time here.9/12/20See attached image of unsellable water heater hose.I hope that counter guy could find a some Type of happiness in life.Please teach your children not to do drugs, or they can end up working the counter at PWO plumbing supply.

I called this store all the way from San Jose I search of material that I need to complete my project due to a shortage. I arranged a date and time with all the material I needed and I got called by the manager and they told me they don’t want to sell me products, they want it for their “customers”. I was driving all the way from nor cal to so cal after arranging this. Thanks, from potential future “customer?”

Great team and a good place for Contractors to purchase their materials and supplies! We recommend this branch!

Best Customer Service !!!

Whoever answered the phone did not want to do a phone transaction because youll be cutting into my weekend...Wow. Really? I see whos priority. What ever happened to customers first...

Great staff! They are extremely knowledgeable and will try to solve the problem for you.

Excellent customer service. Staff extremely knowledgeable and friendly.

Pwo is very helpful in there shop and on the phone with our techs on ordering parts right away,very fast and efficient on deliverys also, thanks guys!! From hedrick and Young plumbing!!!🚽🚰🚿🛁

Great place to shop, Bonnie is awesome. Highly recommended