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Inland Valley RV Services
9211 Charles Smith Ave, Rancho Cucamonga, CA 91730, United States
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Inland Valley RV Services
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Ma
Review №1

Great folks here!!! Needed the roof replaced due to storm damage. I called other places and they couldn’t even look at it for 3-4 months. I talked to Pete, he was super helpful, even explained the current repair situation, but was still able to schedule an inspection and estimate within 2 weeks. Then Richard worked (fought) with the insurance company for me. Once everything was settled, we scheduled the repair. The work was great and completed promptly. Super helpful and friendly people here. I will trust them with any repair and highly recommend.

CH
Review №2

This is simply the best RV repair place period. Ive dealt with many dealerships and independent shops, and none of them have provided the level of Customer Service and Satisfaction as Inland Valley RV. I needed a quick repair on my 2021 Mercedes Sprinter built by Midwest Automotive for the power Captains Chairs Footrests, and they were able to accommodate me immediately and fix the issue correctly (it turned out to be an electrical issue and not a bad electrical motor as we first perceived). Pete and Richard were really pleasant to deal with. I highly recommend this shop as a much better alternative to all RV Dealers. I will only be coming here from now on.

Je
Review №3

RICHARD is AMAZING. Took the time to help me and give me all the details. What a great experience so far. Small privately own business 👌🏼

en
Review №4

Pete and the whole team went above and beyond providing great customer service. Also were able to answer all my rookie RVing questions. They installed a brand new awning & replaced a few other minor things on my RV. Will recommend to everyone I know with RV, toyhauler or camper.

Ro
Review №5

As always, IVRV was responsive and professional with my generator repair. I recommend them without reservation.

Da
Review №6

Great experience, very professional and honest! Coach was done one day, at price quoted

pr
Review №7

Stop in cause motor home broke the door latch for sliding door they had the part in stock was a quick easy repair also salesman came out and showed me where my lpg emergency shut off switch was located happy

Je
Review №8

I recommend Inland Valley. Knowledgeable friendly staff. I bring my new RV here instead of back to the dealer. They get you in and out a lot faster. Great people!

C
Review №9

This is my go to spot for anything to do with my RV. Their friendly and always take care of what I need.

Fe
Review №10

They completed the replacement of the awning assembly. I had the rig back in four hours.Very helpful with advice about other issues.I would use Inland rv repair again.

Ka
Review №11

Employees are very kind and knowledge..Mark Gott did excellent service on my RAVE.

To
Review №12

Great folks. So far so goood. Well Norcold finally delivered our NEW model 1210 refrigerator. PETE AND HIS CREW DID AN AMAZING JOB of installing it.. Not a scratch or scuff mark to be found. Literally, not a hair out of place. Perfect install.

St
Review №13

Walked in, one lady was on the phone so i looked around, found an item, wanted to ask a ? but the lady was still in the phone, stood there a few minutes and she would not look my way or get off the phone. So i left without buying a thing. If your smart you wont waste you time visiting this store. Never will i visit for any reason.

Ja
Review №14

So glad theyre in Rancho Cucamonga. Theyre the best!

Na
Review №15

So refreshing to get work done by competent people. These people deliver the work they quote. I couldn’t be happier with their honesty, business ethics and quality of work.

Wi
Review №16

1st time. Jury still out.

Jo
Review №17

Spoke to a man on the phone about a part he said he had in stock told him I was on my way I sent my wife to pick it up when she got there the man stated we had to pay for shipping because it was a part that someone ordered and didn’t pick up and that he had spoke to me about that on the phone when he never spoke to me about anything like that so my wife paid the 15 dollar shipping I don’t mind paying it but don’t lie and say you spoke to me on the phone about it when you didn’t so just makes me think this is not an honest buisness I want to shop at just giving other people a heads up be careful

Ad
Review №18

Always willing to help. Supper service and honest

Ch
Review №19

Called and spoke to Pete who was very knowledgeable and friendly told him my issue with a trailer leaking from sitting for years he asked a few questions and he said come down we have a few product that will work for your, when I showed up I showed him a few pics and we decided on a product and they had me in and out..

ka
Review №20

We came here first based on yelp reviews and we were not disappointed. thank you Jonathan and crew for doing a great job on our Winnebago roof repairs. We are going to schedule some paint repair etc. in the future. everything was fantastic just like the other reviews said! our RV was safe there and was finished within two days or less. thank you again and we will be back plus recommend Your business to all of our RV friends

An
Review №21

They had the part. They had great customer service. I will use them again.

Ch
Review №22

Great people, great prices, fast service

Dr
Review №23

Pete and company will take good care of you and your RV. Reputable company and great customer service.

Jo
Review №24

Very helpful people. Super close off the 15 freeway.

Li
Review №25

We have always had wonderful service. The employees are friendly and willing to help. Two years ago we had a the roof done on the RV come out nice. Today we replaced two vents on top and add the covers over them. I will be returning to have other things fone to my RV.

Lo
Review №26

We took our RV in for service and repairs to Inland Valley RV and cant say enough about what a great experience this was!!! Everyone there is so helpful and seem to go out of there way to answer questions or be of service. They did a great job on the RV and we were impressed by how fast they were in getting everything done. Pete is a great guy to work with and as nice as he is you can see why his staff is the same way. I would highly recommend Inland Valley RV to anyone in need of this service. Great job guys and thank you again!! Jeff Stephenson

ti
Review №27

If you need anything trailer hitch fifth wheel etc this is the spot to go ! Called today you will be very happy with the quote you get...

Ka
Review №28

Amazing Service in a Pinch. We called 3 other places that sold/serviced Pleasureway to help with a possible LP leak. They all said they wouldn’t help unless we purchased the RV from them. Happily, we found Inland and the people were incredibly helpful. They took us in right away and found/fixed the leak. Highly recommended and thanks to the kind staff.

YH
Review №29

Treated fairly. Gave great suggestions and advice. I will return for moreservices even though they were a little difficult for me to find. Very laid back--no pressure.

Re
Review №30

They are good at what they do! Close and convenient. Great people! They get the job done! Thank you I.V.R.V.!

Br
Review №31

I purchased some stuff for a 1970s camper project. I had no idea what I got myself into but the staff was very helpful and patient with me in answering all of my questions. They guided me to the appropriate supplies and looked at photos of the camper to make suggestions. I didn’t get any work done, I only purchased supplies but I never once felt pressured and would trust coming here for work if I couldn’t figure it out.

St
Review №32

700 miles from home and had a minor hitch emergency. Waited on their doorstep to open and they took care of me ASAP in less than 20 minutes. Thanks for amazing service.

Ke
Review №33

While traveling on vacation my awning was damaged by wind so bad I had to take it off. I called several places with no luck that could see me in just a couple days. They got me in that day and got my awning installed by the next morning. They also fixed some electrical issues I was having. Nice selection of parts in their store for the RV. Staff was friendly and they called me multiple times while they were working on it with updates and questions.

Ge
Review №34

Really good experience ...Pete took care of me

Da
Review №35

This place is smaller than most RV service centers but they are very professional, organized and helpful. They were able to service (repair), my leaky roof on my fifth wheel within a couple of days. Since it was due to rain again within a few days, my wife and I were very happy with there service. We will return in the future if there services are needed.

Ca
Review №36

Great service. The staff were professional and friendly. The repairs on our trailer were completed in a timely manner and the craftsmanship was excellent. We’re Happy Campers

Pa
Review №37

We kept having problems with our refrigerator not staying cold. They helped us by having their best repair specialist come to our home. He found the problems and fixed it great. They were great. We would highly recommend them for service. Sales people are helpful and friendly.

Ci
Review №38

We here at Inland Valley RV are honored that our customers have been led to write such kind reviews concerning our services. We know your time is valuable and on behalf of Inland Valley RV, we would just like to say thank you.Art Lambert, we have been trying to locate a way to contact you. We have no work order or anything on record that would help us. We want to apologize that your experience with us, was less than favorable. Quality is our #1 goal. Quality in customer service and Quality in repair. Anything less than that is unacceptable. We never take our customers for granted. If you pull in with a rig from the 1980s or a million dollar coach, every customer receives the same treatment. This year is our 20th year of business. We believe that happens only with customer care.Mr Lambert, please accept our apologies and please note that we have recently added a new person to our staff, which may help with some of the frustrations you had experienced.Kind Regards, Pete and Cindy

Ad
Review №39

We are long time customers. All the staff are friendly and helpful. Richard goes above and beyond to get our trailer in when needed. Very trustworthy. We greatly appreciate the staff and service.

Er
Review №40

They did a great job, clean, explained everything they did and answered my questions about the work they did.

Ly
Review №41

We always comfortable with having work done there! John is always patient and keeps us very informed on whats being done and when we can take it back home again.

Sa
Review №42

Seemed like there inventory was small they was nice but seemed kinda busy with more important customers even though was there for a minute. Asked about a vent window the man didnt have it but gave us some good leads and even took our number and called us a week later even though he said he would call us that same day with the info that they finally had a vent window nice place but we will stick to camping world

Je
Review №43

Honest and fair with excellent customer service and support. Supplies and equipment are priced conservatively and the staff is usually very knowledgeable. Ive used Inland Valley RV for most of my repair, service and maintenance needs on my Carriage Cameo 5th Wheel trailer for the past 16 years.

Ba
Review №44

I purchase all my RV products from this location.. More recently, I utilized their repair services - my toy hauler came back looking like new! It was amazing how they fixed the fiberglass and the trim! I was so impressed, I referred the owner of the 5th wheel that hit my hauler. Great customer service and great people.

Ma
Review №45

Was able to get me in and out quick on a last min battery change.

Ro
Review №46

I will ALWAYS bring my RV here for repairs. They worked with our insurance company and arranged for more cost share than I thought possible. These guys were cost-conscious and made some repairs that were on the house. Such as adding a couple screws to our door handle, greasing the door step and others.

Ga
Review №47

They offered me suggestions and help in a very friendly way. They had the parts I needed to do my own repair and great advice on how to get it done. Fun place to see accessories as well. Great place will return!

Ma
Review №48

Long time customer. I keep going back because of the customer service, and the friendly knowledgeable employees.

Wi
Review №49

They went the extra mile for me, on my 5th wheel.Very impressed.Will be back,and recommend to all my friends.Thank you Jonathan & Pete, your the best.

ra
Review №50

Richard was a great help with the repairs and filing for the insurance claim. Got in fast and we were very happy with the results.

Mi
Review №51

I had a fridge issue (out of warranty of course) and after some research came across Inland Valley RV. After reading the reviews I called and was able to get an appointment within a couple of days. I arrived when they opened at 8am and was meet by Jonathan. We went over what was wrong. While I was there I had him add wheel bearing repack & brake check, AC service, water heater service and roof inspection. They were able to complete all the repairs and service in one day and I picked up the rig at 5 pm. Their prices are inline and somewhat cheaper than I was quoted at the dealer. Inland Valley RV is now my go to RV service center.

Ja
Review №52

The team is very knowledgable and friendly. I had a real tough problem with a part no longer made and they were able to fix it.

Je
Review №53

Pete was awesome to work with

Sc
Review №54

Friendly and Courteous Customer Service. It makes me want to Work There! They gave me some great advice for my trailer swaying problem… I had two veteran trailer pros who took the time to narrow down the problem for me, and then the service technicians walks in and gave me some great ideas as well. .. All for Free!! .. Several weeks later, I called them to see if they had the part in, and this nice lady who answered the phone was very polite and helpful. Looks like over here you’ll find some real nice people here who have great customer service skills that’s hard to find nowadays, it reminds of a genuine good old fashioned handshake while doing business.

Jo
Review №55

Everyone at Inland Valley RV treated me with courtesy and respect, made sure the repairs and installation were done timely and correctly. I commend Richard and Pete for their professional and friendly help all throuout the process.

Wi
Review №56

Out standing, rolled my axel, found the gremlin that was making my brake system come on and off.. Super honest, stands be hind there work...Going back!!

Ca
Review №57

We came in for a part for our 5th wheel that one one else seemed to have with out having to order it.. People there where really nice and helpful.. Big Thumbs Up.. 😄

Ha
Review №58

I would highly recommend Inland Valley RV for all your RV service. They have always done a great job on the work they have done for me.

Na
Review №59

Very friendly and went out of there way to find the parts needed to fix my bathroom door to my RV. Also painted the van part of the RV and it turned out great.

Ge
Review №60

Ive taken my RV to Inland RV a number of times and I always find them friendly, fairly priced and most importantly they do the work right and on time

Ne
Review №61

Its a rather small place that seems to cater towards locals. Prices for parts are very high. Asked to borrow a ladder... Replied . For 135.00 an hr.... Really? A paying customer needed a ladder to get on top of their trailer they want to charge you for a new ladder? I will say the shop for them to work on your unit is big and clean. Im sure they know what theyre doing but seems very unwilling to help customers the are just passing through.. we ended up 30-40 min north up I15 to a nicer bigger store to finish spending our money...

Ri
Review №62

Service / repairs were made in the time promised at the price quoted. Last-minute service request was even worked in within the time promised. The service team was professional in their interactions with us.

Ar
Review №63

Great customer service, they were able to diagnose and fix a water leak in my travel trailer and I got it back the same day. Thanks IVRV!

Br
Review №64

Very fast work didnt expect to get it back in the same day! Very helpful and friendly.

Er
Review №65

HIGHLY RECOMMEND!!! We called them first thing in the morning for an emergency repair to the power cable on our trailer. Not only did they squeeze us into their schedule for the repair, they were also very friendly and very helpful. They fixed our trailer, but they also tested the connector on our van and discovered that we also had a blown fuse which they replaced for us as well. I will take my trailer back to them again anytime that I need service in the area.

Dw
Review №66

Great same day service and they explained everything to me. I will definately be back again.

D
Review №67

Friendly RV service that gets the job done quickly! I highly recommend Inland RV.

Dr
Review №68

Inland Valley RV are honest and trustworthy people they always do a great job on my RV and they are helpful as can be thanks

Ma
Review №69

Called for a hitch installation and was spoken to in a very rude, stupid and unprofessional manner. Like anybody else who needs to install a hitch you would do your research and I did and bought one online that was from a big name hitch manufacturer and all I needed was an installer. Is that too much to ask a company that says that they sell and install hitches? Found a shop that WILL install my hitch and they where 100% helpful. NOT THIS SHOP!!!

ro
Review №70

Was a bit disappointed. Went yesterday at 2 and the sign said they closed at 3. No one around and it was locked up

Je
Review №71

This place is awesome! great service and will be back for sure

Gl
Review №72

Prompt, courteous service. Nice looking store.

Sc
Review №73

Dont come here and less youre on permanent vacation And not working. Its going to take the week to get anything looked at unless you book it in advance. Sorry not all of us are on vacation 24 seven in our RVs.

St
Review №74

I have used Inland Valley RV for several years and very happy with their service and products.

Ra
Review №75

I have used Inland Valley RV many times for many many years - since they opened in their former location on Etiwanda Ave and it has always been a pleasure to do business with them.Pete has always gone out of his way to help me whether I am in the store or on the road. I called him one time from a place far, far away - way up in the Sierras, when my refer broke down and he helped me by guiding me step by step over the phone to troubleshoot and fix it myself. I thought my trip was going to take a detour, but he saved the day.

Je
Review №76

Supper nice people and very helpful

Je
Review №77

We took our RV to Inland Valley RV. And even though they could not fix the slide out the owner Pete reimbursed our $125.00 they charge for the diagnosis. Pete and his wife and Secretary were very nice and the discussion on the phone was fair.

Al
Review №78

They my parts ready for pick up.

al
Review №79

Great service friendly people reasonable prices

Ri
Review №80

Nice people . Slightly overpriced but not too bad.

F
Review №81

Great place

ma
Review №82

Good place for rv parts,good selection.

Je
Review №83

Good service and good people

Li
Review №84

It very helpful

Ph
Review №85

Did a great job fixing my RV

Pa
Review №86

Very friendly and good service

Ri
Review №87

Great service

St
Review №88

Alls well

Information
6 Photos
88 Comments
4.5 Rating
  • Address:9211 Charles Smith Ave, Rancho Cucamonga, CA 91730, United States
  • Site:http://inlandvalleyrv.com/
  • Phone:+1 909-980-1746
Categories
  • Auto repair shop
  • RV repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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