The customer service was awesome! My 15 yr old niece needed some new boots as she had grown and hers were too small now. I know nothing about boots or western wear but I was the only one available to drive her for her shopping. Larissa helped us, showing her a variety of choices including options in the men’s boot section as my niece needs an women’s 11 and there just aren’t that many options in that size. The wonderful and patient salesperson even told us that my niece could try on the new boots with the new jeans we were also looking for. This was perfect and exactly what she needed to feel confident in her choices as her current “jeans were too short for boots”. We had an excellent customer service experience and would definitely recommend this location.

Helpful staff, if you dont find what you like in the brand you want and you know the style# they will either; call the manufacturer,if they work with them and/or call their other stores or find what you want.@ their online site.

Great customer service! Even with one cashier the wait was not bad. As always quality is what this store is about when it comes to most of the products here. Smaller store than the Rocklin store Im use to. My only complaint is not as many sales racks but they have a big selection of boots thus the name.

Rude at best Employee!! Jenn needs some training on how to be polite to the customers shopping in this store you might let her know that is why she has a job. Might let her know too she should count back change to customers so they dont have to stand and count back the money she rudely put in their hand

Love BOOT BARN, I really have no business in the store anymore. Reason being all of the fantastic items that are offered in the store, I can Resist making many purchases. And theres always a wonderful wonderful staff to help me around the store should I have any questions. The pricing of the merchandise is very reasonable and moderate for todays market. Do drop in the store and have a look around and Ill bet bet there will be an item that you cant resist and you will make a purchase.

Great store. Excellent selection of boots and western wear. Customer service is second to none. Everyone is super helpful.and polite in the store.

I went to this store last Friday (1/29/21) and it was my first time ever buying a pair of boots. I was using some gift cards and also looking for something to wear to a barn wedding I’m going to. Jenn, was amazing and helped me pick everything out. She was attentive, super sweet, and knowledgeable on the products. I will definitely be returning to this store to buy another pair of boot cut jeans.

I love Boot Barn. The coolest stuff for every Cowgirl or Cowboy. I just love their style of clothing and boots and everything else.

Really nice staff and a good selection of boots. Between my wife and I it was a quick $400.00.

Huge selection! Was greeted at the door and asked if we needed help. Jackie R helped us the whole time. Didnt have the met guard we were looking for but same style boot. Had to call different store, order online eventually but she was a great help. 5 stars for Jackie R and the store manager!

Staff was very helpful and kind

Love me some good boots but their selection of wide and extra wide is limited.

Great variety in boots!

Great service Great selection :-)

They had very friendly staff and I was able to find the work boots that I was looking for. They also have a huge selection of western clothing.

The lady that helped me was awsome and very patient..she didnt rush me and helped me find the perfect boot in my price range. Great customer service..I will go back.

Great customer service. Amanda was fantastic. Really helped me figure out the best type and size of boot to buy.

Got meh some boots..good customer service...

A great selection of boots, for what we do.

All Boot Barns are great but this location did not have my Grace jeans and very slim pickings on plaid flannel shirts. I did find a nice belt, though.

Amazing service, great staff, super friendly, very knowledgeable and helpful! Definitely recommend this location for all your work needs!

Great place to buy western ware only store i go to to buy my stuff just outfitted my grandsons hats and boots. Boot Barn is the best.

Great customer service 🙏

Dakota was very knowledgeable and helpful.

The best option for western wear. Hands down amazing clothes, boots and hats. The staff are hut and miss...

Love the Boot Barn very helpful people work there

Now Boot Barn, I have shopped Boot Barn as long as I can remember on line and off line. But I must say I really enjoy the trips to the stores. I really enjoy looking touching the western appeals and walking out of the store with my purchases rather than buying on line. These are one of times I really would and do enjoy going to a store rather than buying on line. The staff has always been very pleasant and helpful. Believe you enjoy your visits to Boot Barn. Prices are moderately priced for the market and a lot time less than you might think. I really would suggest if havent been to a Boot Barn location you really should do so even if its just to look around. I guarantee you wont walk out empty handed. Believe me I never have.

About BootBarn excellent place to find everything from western style to what not. Its boots galore for men and women and children. I reckon every single soul should stop at a nearby bootbarn and go shopping. The employees are so welcoming and makes you feel like your part of the barn.....

Great selection and great customer service 👍.

Friendly staff very helpfull

Very friendly and helpful staff with great service. Had a hole in back of my boot that was probably manufacture defect. Purchased boots at another boot barn and they still did a straight exchange for the boots. A +

Well the customer service is awesome you walk in and your greeted your helped when you need it I was helped the last few times by a lady named melissa and a man named John they were both friendly and responsive to mine and my husbands questions . The store is very organized always clean and fitting rooms are clean as well .

Love this store I shouldnt be going in there I never walk out empty handed. Great selection of everything in the western world and nicely priced. The staff their always so helpful and friendly. Just a great store.

This is a great location with plenty of wonderful merchandise to choose from and great sales. The customer service experience is a good one as well!

Love the boots I bought. One thing though: two-thirds of the space at BOOT barn is dedicated to clothing. Why?

Bought a really nice pair of boots It was Halloween October 31st Nobody in the store help me Or set anything to me the whole time I was there till I stood in line Was not friendly at all Great product poor service

This store is pretty nice. They’ve got a lot a lot of boots to choose from. If your into cowboy boots. Which I’m not. They’re pretty expensive . Even the stuff on clearance is a little ridiculous. They’ve got a ok selection of jeans but nothing I could afford. I wouldn’t pay that much even if I had money to throw away. But they do have some cute jeans.

Very friendly.. helpful stuff

Best place to buy boots

Have huge selection on Quality Work Wear and Work Boots

Friendly staff and so helpful. I had no idea what to look for for my sons riding boots but the gal who helped me knew her stuff and helped us right out. Even helped us find the best deal. Ill go back here anytime I need boots.

Huge selection of mens/ womens/ kids western boots, work boots, and fashion boots. Large clothing selections, jewelry, belts, and more. Super friendly and helpful staff. Worth the drive for me. Ill be returning to this location for more boots and jeans in the future!

Youll probably find what your looking for here in terms of boots

Amazing staff and super friendly. Danielle went out of her way to help me. Will buy from here again!!

Nice place! Went to buy a wallet seen online! Traveled an distance,u and found out I had to order it online! They used to carry a lot of items with the cross!! Bling !! Bling Cross!! & The old country rugged Cross!! No longer going to stock the Cross item. 😔However if you are looking for a great pair of boots, hat to match!! Boot Barn is the place!!!🤠😇🙏 Amen!?

Good boots

The best boots you can find you well be so happy when you walk out with that look you were looking for.

Alex knew his boots! Small selection for girls, both toddler and kids.

Staff extremely helpful although sku numbers were different from online sales as the manager priced match with out blinking a eye saved over 70.00

Great place for work boots

Had to get a hat for our grandson! They had it!

Good customer service, easy to find parking place!

First time at this location. Staff was extremely helpful and very friendly . Will go back again

Excellent staff. Saw a hat online, went and got sized at the store. I am 7 & 3/8 or 59cm.

Very helpful people, and a beautifully stocked store! Great prices... Satisfied...

Great visit, the staff are very friendly and knowledgeable always great to stop in for needful things.

Came in looking for a pair of Justins, turns out their selection of those was pretty thin, but Im happy with the deal I got on a pair of Cody James. Staff were very helpful.

The staff is always helpful and friendly. Shopping the weekend before Christmas I expected to wait in long lines but checkout was quick.

Boot barn in Rancho cadova were very helpful they did a very good job on waiting on me and all the salesperson were fantastic love that store

I have always loved Boot Barn. They always have a wide selection of boots at very reasonable prices. They have lots of sales where you can sometimes get a $200 pair of Western boot for $85. They have clothing, hats and, well youll just have to see it to believe it. Always clean and the staff are all very friendly and helpful.

The company I work for has a voucher program for work boots. Initially I went to the Rocklin store but they had a limited selection of waterproof boots. I wound up using my voucher there and upon checking with my employer the boots I purchased did not meet the criteria for the work site. I called the Rancho Cordova store and spoke with Bethany about doing a return; I was planning on going to work world. She assured me that I would be able to find a boot there that met the specified criteria. Luckily I wound up doing an exchange because her store had plenty of work boots! She was very attentive, friendly, & helpful. I completed the exchange and a week went by. Unfortunately, I had purchased a wide boot which felt great when I tried them on in the store. After walking around in them for a bit I realized that I was not a 10.5 Wide. I went back to the Rancho Cordova store & exchanged for a 10.5. This store was very accommodating and met my highest expectations! I would highly recommend getting your next pair of work boots here! I have also shared my experience and provided feedback to my employer who is appreciative as well.

Fantastic place. Very nice workers. Something for everyone.

Friendly and helpful employees, great selection of western boots and apparel. Could have expected a better shopping experience.

Everytime I go I find good deals especially the jewelry. love this store

Service was GREAT!!Product display was clean and well organized.A store closer to Placerville would be wonderful.

Store was nice up-to-date clean very nice people

Very nice gentleman helped us find sturdy boots that would allow us to walk in the Camp Fire ash & debris safely. A bit expensive on everything.

Large selection. Good variety of styles and sizes. Helpful friendly staff.

Got to say I was surprised good selection, some quality hats and I bought two pair of boots that have been great. Staff is friendly and helpful.

Service is amazing. Limited selection.

Great place to buy western boots and clothing

Friendly staff and huge selection of boots, I bought wolverine works boots that are very comfortable

I shop at this boot barn location very often but i will never go back to this location very rude staff they need to have some serious customer service training

They did not have a boot that fit my childs half size so we left without boots. But the staff were nice.

What a great place to shop for boots excellent help

Clean store with a friendly staff. Great selection of jeans, western and work wear. The boots here tend more toward workwear - although they do have a lot of traditional western style slip ons too.

4 yrs ago, got a pair of Tonys, jtoe in roughout w/ riding heels. My favs, and still dont show much wear even though theyre worn 4-5 days a week. Today, bought a duster foul weather coat. Great value at $149 off the rack. I asked about having my classic 10gallon cleaned & blocked. Its one like Sam Elliott wears. They arent pros at it, but, they do it at no cost. Im a customer for life.

We got work boots for the hubby. He lives them

Very nice employees and selection found the boots I wanted at a reasonable price I Will be going back to the Boot Barn 😎

Great place to plan wedding outfits

Boot Barn has been everything I expected and more! I have been to both the Rocklin location and the Ranchi Cordova locations, and every time I experience a staff that friendly, had exceptional customer service, good product knowledge and competitive prices. They even cleaned and reshaped my Cowboy hat for free! I would recommend anyone interested in Western wear or rugged work clothes to check out Boot Barn. Its worth your time to go!

Its my husbands favorite western wear store

Got a pair of my first boots here. Cant wait to buy more

Did not have a huge selection to go by

They helped me select some great boots, had to go to Elk Grove branch to pick them up though.

Took staff 10min to ask if i needed help and i was the only person in the store.. Was in for over an hour and they never checked back with me to see of i needed help etc.. Instead they hung out at register and talked.. Not a big selection of work boots. Ill try and go else where next time

Very nice girls and very good and they also wore boots hated when shops dont wear the stuff they sell

Decent experience. Not stellar, but I will be back

Good selection of items not the friendliest staff.

Good selection

Jeans,hats,boots everything. I could spend a mint there

Walk in to the store to get a pair of boot and no costumer services what so ever no one asked me if I needed help finding something or if I had any questions so I just left the store IBad costumer services very rude

Excellent selection and staff is so helpful and friendly.

Ive been to other stores, but BOOT BARN is by far the BEST PLACE anywhere,

Loved the customer service great selection of boots always.

I needed work boots. They had work boots. Staff was helpful.

We went on Sunday I knew what I wanted and I had already in mind the kind of boot I wanted

Very nice store!

Love this store & Im a liberal city man

Nice people helpful