Absolutely incredible customer service. Lorenzo the store manager went above and beyond to make sure our online order was fulfilled. Thank you Lorenzo!
Good store. Very friendly staff. I got what I was looking for.
They always have essentials and fun items. Its a great store for hone items
Great deals, great prices and the cashier at customer service was extremely helpful and kind.
This is review about Evan in the Ramsey, NJ store #401. The best customer service I have had in a long time. I had been tracking a bedding set that went out of stock in a while. I got the “back in stock” email a couple of days ago, but I still had a lot of trouble placing the order. It took me 30 mins to call the 1-800 number, and it wasn’t helpful. Then, I call the 2 Paramus stores just to be put on hold forever and be told that it couldn’t be order. I was determined, so I tried the last store on the list (with not much hope) and that’s when Evan picked up. He was so helpful, straight forward and easy that I was almost skeptical that I was placing the right order, but YES, my order went through and he was super courteous. Im so happy about it, and in gloomy quarantine times like this I appreciate little wins like this even more. I’m in love!! Thank you, Evan!
Good sales and clearance prices on high end products
The Staff is very helpful and friendly!
I went the other day and was helped by a floor worker who really cared and tried really hard to find the item I wanted. Even though they didn’t have what I needed, I really appreciated the friendliness of the floor worker. I believe his name was Lucas!
My husband and I needed a Christmas tree, and Lisa and Chris went above and *beyond* for us. They were out of stock, so they checked other stores and even waited on call until they got confirmation. Lisa provided us with tips and recommendations, and Chris told us how to get to the other stores. They were friendly, informative, and seemed genuinely happy and eager to help. They provided exceptional customer service, and we hope to see them again.
Good value
Small, dirty, no selection. Boring store.
Great service
Very good service
Bought 2 Pacific rolling duffel bags in Pink 2 years ago. I paid cash. I went to use it this year and the material around the stitching has disintegrated. I call Bed Bath and Beyond customer service, they said to call the store directly. I called the store and spoke to the manager Tom. At first he was helpful but after he could NOT find a number to give me, so he said I should go buy NEW duffel bags... Very poor customer service. I have never so insulted in my life to be told... MAYBE ITS TIME TO BUY NEW DUFFEL BAGS...
I am a big fan of Bed Bath & Beyond, because their prices are pretty fair and you can use a 20% off coupon on just about anything in the store. According to the signs posted around the store, some manufacturers do not allow them to discount their items, eg Google home, Nest and a few others.This particular store seems to be quite small compared to others I have been too, and there is no Harmons section, as there are in many other stores.
The best place to shop has everything and i never meet as nice of people as the people that work there--they go above and beyond to help you
Has everything I need
This a good experience as everyone had there mask and kept there distance.
Employees go out of their way to help select the best product for the job.
I can always find what Im looking for. All Bed Bath & Beyond have the same basic lay out. Just wish staff would be more engaged.
Household items at reasonable prices but dont forget your coupon.
Grear store. Smaller than other bb&b in the area. Staff always helpful and pleasant.
Nice, CLEAN and well organized store. Ive been to a few and this is my favorite one!
Great store at BBB in Ramsey. Very nice manager goes above and beyond
Excellent customer service!
The young lady who helped me was knowledgeable about whats available in the store.
Love the Ramsey Store has everything for my home care needs
Store was clean. Store has a big assortment. I find this store has good sale items. Staff is friendly.
Good selection but you have to get there early when there is a sale.
They changed their return policy and would not give me store credit for a defective product as I had misplaced the receipt. It was sold as being stainless steel and was rusting after only a year! Not only am I left with rust stains on my white tile bathroom, but with a products that was fraudulently sold as stainless steel. I will be going to Amazon and Target from now on. I have spent thousands at the store over the course of however many years, no more. Will be sharing this post on Facebook to as many groups as I can as well.
Great service, I ordered ahead online so I was quickly in and quickly out.
They know where everything is. Always bring 20% coupon to be competitive with Amazon
Ramsey store is nice...Paramus store is super great.
BB&B is a good store with a lot of nice supplies. Always go here with your discount coupons, though, or you may be kicking yourself for paying more money than you have to.
I love the store, people are always helpful.
The woman at the register tried to get me to search for a sales price on the item I bought and there was no sale on that item. She makes me look for nothing, told me to go home and check the internet and ask friends for coupons, the shower curtain was $15.99.
You can get excellent bargains using their coupons
Visited the Ramsey store and was surprised to find a very limited stock of merchandise. This must be a much smaller store than others almost to the point of a satellite spot.
Great bargains IF you use coupons
Lots to choose from. Clean and bright.
Exactly like every other Bed, Bath & Beyond. Not complaining- its the standard.
They have everything you need for a home just about. There is just so much of it! Sometimes overwhelming, but the staff was helpful in finding what I need.
Large Bed Bath & Beyond next to route 17, huge parking and very convenient - minus 1 star as the staff is always difficult to find
Good choices but ran into a rude sales person when asking for the location of an item
Love bed bath and beyond
Loves the cupons they send me
Paramus stores have bigger selection compared to this small Ramsey one
Excellent selection!
Exactly what to expect from this store.
The staff tend to be friendly and always around when you need them. Its just like every other standard bed bath and beyond.
Just love this place
The customer service is outrageous
Excelent
All the gadgets you need for home
It is everything you expect from a BB&B.
Peaceful store
Smaller than typical.BB &B.
Found everything I was shopping for
Usual place. Clean. Friendly.
Excellent.
Cashier was rude.
Great
D4r lp mejorcito products for the kitchen and bathroom