Liza was awesome. Extremely helpful. Clean place with printing and lots of office/packing supplies. Liza went out of her way to package my stuff even though it was sent out via USPS. Great service and friendly.

Great experience and the staff is incredibly friendly and helpful.

Save yourself the time and just buy a printer. Yes an actual printer is less frustrating than trying to using the fedex printers.

Above and beyond, I had some difficulty printing my prepaid label, but Walter helped me out and did everything possible to make the process smoother...Definitely recommend this place 🙂

This was my first time going to fedex to send something. My hope was that it would not be as busy as USPS since it’s the holidays. The store was empty!Justin helped me out. I had some small items I needed to send but a box was too big. We found the perfect bubble envelope. I labeled everything and checked out quickly.I received tracking numbers for each item and Justin reminded me with each item there could be a delay. But it looks like everything will arrive by the estimated date. Thanks Justin for your help and making this a very easy trip. Great customer service.

Mia was very helpful and friendly. Great service at this location.

Terrell is awesome he is super helpful!

Fast clean helpful!

I came late in the day and the employee helping me was super friendly & made it a point to hurry to get my package out to the driver who was currently loading his truck. I really appreciated her extra effort & excellent service!

First time here and first time sending a package. The lady that helped me was so nice and explained everything well. Great customer service and very well mannered. I cant remember her name but she was the manager and had a short haircut.

Not enough employees. What a joke

I went to my local FedEx to ask about in-store business cards for a conference this weekend. Brandon was able to provide several great options. Tanya assisted the the processing including some Photoshop changes to ensure there was no character clipping on the edges. Then to top it off Marge assisted with the card pricing and additional retail configurations. It was great to see the team effort and reminded of an in-house design and delivery team in real-time!

This location is top notch in customer service. The management and staff are very friendly.

To Tanya the customer service who assisted me today 7/24, 5:30ishI get it, that we have to be cautious during this uncertain times. I had my mask on when I came to this fedex center, and patiently waited at 6 feet away on the sticker from the other people. When my turn came, I placed my book bag on the counter to take out the box that I wanted to be shipped. I was asked to step back to the sticker circle To be six feet away from the check out counter because i believe she was uncomfortable to be around with people, which I did that. I get it, but it’s embarrassing to be yelling and spelling out all the numbers and letters with my thick accent out loud and a mask on and muffled voice. I even wrote information on my phone to show her but she said “i can’t see that” and insisted for me to spell things out loud.I believe FedEx needs to add a plexi glass or some sort of drop down clear plastic on their check out counters to protect their team members here who are uncomfortable to be dealing with customer facing jobs or in public in general.Instead of customers are checking out 6 feet away from the register and the customer sharing out loud the information of the receiver of the package inside the store while other people are waiting in lines.Thanks

Marj was great! Incredibly helpful to get overnight shipping for an envelope.

Send a shipment with FexEx overnight priority but it never reached in time to the destination; instead it was delivered 3 more days later than the scheduled delivery date. Almost 3 days the shipment was left in Raleigh. When call customer care and asked about the reason they said there was a flight delay. So I ended-up paying for over-night priority and the shipment was delivered as a standard ground shipment.Be Aware!! the delivery time is just a tool to charge more money.

Very short staffed. Horrible experience. Waited 30 minutes to he helped and got absolutely nothing done. Associate didnt have any sense of urgency ans never bothered to help.

Terrible service, been there waiting for so long and the staff is very rough.

They were professional and efficient (both daytime and evening when I came to pick up. Also had some helpful suggestions for the print order I needed It came out perfect! Thanks!

I arrived 8 minutes before they closed and needed copies for a meeting tomorrow morning. Walter was not worried about the time, was very patient and friendly, and just wanted my print jobs to come out right. Excellent customer service! Thank you FedEx Kinkos for saving me yet again!

FedEx should be ashamed. Fire this guy

These people are an extension of my team. I depend on them day in and out to print and ship valuable documents that carry the fate of my companys business. They have never missed a beat and have been friendly all the way through, even during crunch time when external deadines threaten to get the best of my patience. Walter, in particular, is a consumate pro and a pleasure to work with.

I have always had and have good service. I think sometimes they are under staffed, but I think that is just the way it is. Most of the time I am in and out quickly

Trying to explain something about the package, the associate interrupted by saying whoa3x... Listen first before interrupting. I know you know better about your job dude just don’t be rude

I called this location to inform them that the brier creek location was closed during normal business hours for no apparent reason and to make an inquiry as to why they were closed. April the manager was very helpful in finding out why they were close and when they would be open. also she offered to print the documents that I need it.

Great Fedex office location! They provide quick printing service and quality of print is excellent. The staff members are very friendly and helpful! They are my go-to for quick print outs. Keep up the good work!

Had a great customer service experience here with Brandon today. What a friendly and helpful individual.

Great Experiences with this FedEx/Kinkos.There have been 3-4 times this year that I have purposely stopped by this office with time-sensitive print projects and the entire team has gone the extra mile to help me print and mail these projects.Its rare to find places with this level of customer service.

The staff immediately noticed me when I walked in and came over to help me. They were professional and knew exactly what to do. My visit was exactly what I wanted: short and sweet!

FedEx delivery really stinks! I live in an apartment complex. If you are not home when packages are delivered, UPS always takes packages to the office to leave them there until you can pick them up. FedEx on the other hand leaves packages outside your door....at an apartment complex!!! If someone steals one of my packages then FedEx will pay for it! FedEx needs to start taking them to the apartment office instead of leaving packages out at doors where people could easily steal it.

Convenient location. EXCELLENT customer service. Fast service. I couldnt be any happier.

I had a Passport photo taken, totally terrible! There was blackness down both sides of my face and under my chin. They didnt have the lighting right. I glanced at it before I left but didnt look at it good till I got home. Photo was UNUSABLE. Worst $16 I ever spent. I went to Walgreens and they did a superb job. It was night and day difference in the photos. Ill never go to Fedex for Passport photos again.

Located on glenwood avenue near the corner of glenwood and milbrook ave rite next to cvs. They have made the store smaller and the other part is now on rent. Same copy like the ups store both take orders and do work out of house. Overall will say ok package got ther on time. Charge me for fuel surcharge pass cost on 2 customerz..

Could not read from a flash drive (broken), couldnt scan (unable to save and couldnt mail), spent more that 1/2 hour using a lousy scanner scanning one page at a time, printer didnt work so lost the time. Just when the printer failed, the guy decided right then he had to go to lunch. While waiting in line to get a refund (for the wasted computer time), the guy at the counter decides hes going to spend nearly 30 minutes casually chatting with a girl about paper samples (she didnt even purchase) - all the while knowing he was the only one there. By the time he finished with her, four people waiting.I love FedEx/Kinkos and use them everywhere - this was a very poor experience and is definitely not up to the norm. Maybe it was a bad day but it really screwed me up on time.

Always a line, always slow service. Last time I was here the person in front of me returned something and the associate spent time putting it back on a shelf instead of helping the other 5 people in line.

Worst service ever. Lost my presentations and cost me thousands in opportunities. Other stores are great though, never had a problem.

FedEx will promise a package, force you to stay at home for ten hours for a signature, then choose to not deliver it as scheduled. They will then refuse to re-deliver that package for three more days, a weekday no less, where no signature could be possible.

I went right before midnight. I think its cool that they stay open that long. Although they could not provide the service I needed (mailing to a p.o. box) the employee was nice.

Great customer service at printing station and high quality prints as well!

I called to ask a question about passports and verify the services they provided. The gentleman in customer service was condescending and dismissive in regards to a simple question. I will not be using the services here ever. Not a good first impression and certainly not a way to attract new customers.

Always professional and courteous staff in my dealings with them.

There really should be a way to post zero stars.Ashley is rude, argumentative and the worst ever at customer service.She went out of her way to inform me that even though the FedEx driver was there, there was no way she could get my package ready to be on that nights shipment.Are you kidding me?Rule number 1 of a service based organization is: The Customer Is Always Right.Avoid this place, even if youre desperate.

Easy pick and drop off.

PrintAndGo machines barely ever work correctly but the staff is great and helpful

Came in from out of town and needed some stuff done quickly, the staff was very helpful and got me just what I needed

Its nice to have a place like this close by to quickly get copies.

Brandon was very helpful and patient

Early morning visit to send a fax and make a few copies. Justin was helpful & took care of it right away.

The staff here is totally professional, efficient, polite and helpful, and their services are excellent.

It is closer where we live and we dont have to drive all the way to capital boulevar and we dont have to waste our gas

I always get great service with a smile. That sums it up!

Avoid this location if you need prompt service, especially if you are in a hurry. They were rude and were not helpful.

Justin was outstanding and gave fast, competent service.

They did not honor their initial shipping quote.

No customer service. Staff repeatedly helped other customers and ignored me.

Hours on Sunday are incorrect. They are now closed on Sunday.

I walked in to ask if they sold stamps. 3 employees working and no one acknowledged me even being there as I stood at the counter until I asserted myself. It was like I was bothering them.

One word to sum up all of FedEx - Incompetent

Fast and well done

Great service