user
Ethan Allen
4380 Lassiter at North Hills Ave, Raleigh, NC 27609, United States
Appearance
Ethan Allen
Comments
Da
Review №1

Our experience with Kati Wilson at Ethan Allen was amazing. We had never worked with a designer for our home and Ive realized were no expert when it comes to interior design. After her on-site visit at our house, Kati had the living room designed in a 3D rendering along with physical swatches and samples of what she was proposing. Ultimately, Kati put together a living room that was smart, elegant, and rich. The true custom look we wanted. Shes not just an employee at a furniture store, shes truly educated in the field of design and knows what works with what. This has enhanced our house 1000fold!I highly recommend Kati at the North Hills store. We were so happy with her recommendations that weve returned for her to design a dinning set for our open floor plan. She brought in elements from the living room that will be very complimentary to one another without stealing the spotlight.Cant wait for that to arrive. Once it does, Ill be sure to upload pictures. After all, a picture is worth a thousand words. So exciting!And, I should also mention the furniture. We were amazed with the craftsmanship of the work. The two chairs have very specific patters and the fabric was sewn in a way that they match 100%. Totally worth the cost as this is custom furniture that you cant get at your typical furniture or big box stores. Worth the investment!

Ji
Review №2

I share with you that we appreciated having Kati be our professional design consultant who worked with us by initially visiting our home to discuss design options and then make the decision on a major change to our living room decor. Kati was a consummate professional and has a quality of authenticity, direct, direct and has an instinct for interpreting your style while at the same time helping us to stretch our comfort zone. She was also highly responsive. We are looking forward to continuing to work with her as we make future decisions and just loved the white glove treatment we received at Ethan Allen. With Regards, Jill & Tom Brasacchio Wake Forest NC

Mi
Review №3

Impressed with both he exceptional quality of their pieces, and my amazing designer! Jennifer is an absolute delight to work with - not only did she create a beautiful design for my room makeover, she also took the time to first understand what I wanted and to make herself available for continued help with every aspect of the project along the way.

M
Review №4

Such a wonderful shopping experience - Jennifer was amazing.Friendly, easy to work with and great design expertise!Beautiful furniture and fabric choices too.

Br
Review №5

Katie Wilson was wonderful! She was such a huge help and had great suggestions. I will definitely return to this store to work with her for my next furniture purchase!

La
Review №6

Our experience at North Hills Ethan Allen just could not have been better. We worked with Jennifer Alexander and she used our house plans to lay our out rooms and help with our sofa selections. We purchased three and her size and shape recommendations were perfect. She listened to our ideas, talked to us about our children’s ages and animals and helped us choose the best Crypton fabric for the sofas. Easy and enjoyable experience. Our sofas are top quality and beautifully made. We hope to work with Jennifer and the team at Ethan Allen again.

Ta
Review №7

Neal Blevins was AMAZING! He made our selection process for our sofa and chairs seamless. Neal listened to our vision, and provided tips to help our living room in our forever home come together. He kept me informed on the process. If you need a designer to help your vision come together Neal is your guy.

T
Review №8

Very good quality items. The selection is very good. They update there selection often. I have purchased multiple items from the store. Delivery is usually prompt. The special order items sometimes take several weeks to receive. For the most part this Ethan Allen is overall good.

Ka
Review №9

Ethan Allen always delivers literally and figuratively! I love my Andover poster bed! Even through the pandemic the quality of their products remain the same. I am a repeat customer and will continue to be for my design needs and purchases.

Ni
Review №10

Our experience at Ethan Allen was fantastic. We had the pleasure of working with a gentleman named Greg Clark. He was fun and easy to work with, and quickly picked up on the style we were going for, offering his design expertise to help us get our desired look, at the right price. I guarantee when we go back for anything else, well be asking to work with Greg.The furniture is top notch with a very solid build. Our couches came pretty quickly, which as you may know has been a problem in these strange times. The chairs are lovely, and the hand carving on them is beautiful. Couldnt be happier.Thanks everyone at Ethan Allen for a great experience all around.

To
Review №11

We recently purchased a new home then went with Ethan Allen to help us furnish the living room. We worked with Kati Wilson who was absolutely fantastic. I loved her enthusiasm and excitement for our project. She answered all of our many questions and helped direct us when we really didn’t know what we wanted. I am so excited about the final product and cannot wait to settle into my new living room. We couldn’t of done it without Kati and are so appreciative!

t
Review №12

One word. FANTASTIC. My furniture shopping experience at Ethan Allen was nothing short of fantastic. Kati was a true professional. She walked me through the experience of purchasing my dream couch. She was consistently responsive to my questions and has fantastic taste. I plan on continuing to work with her to furnish my house and would let her be my interior designer if I could. The Best. tc

Mi
Review №13

We have been working with Sally Preslar at Ethan Allen since 2016. She has helped us decorate our new home. We started with some empty rooms and step by step completed a look that we love. Adding pieces that are beautiful in their own right and that can easily go in different places has allowed us to transition several rooms as we have grown with two babies and our older children. The quality is perfect and Sally has such an eye for what will work in the space, recommending just the right amount of furniture. We get a lot of compliments on our home and always recommend Sally and Ethan Allen. We consider Sally a family friend. She has been there for us through a lot of changes these past four years and appreciate all she has done to make our home comfortable.

Ho
Review №14

I went shopping for pillows, pictures, and bed linens today at the North Hills store in Raleigh NC. What a pleasant experience!My consultant, Sally, was very attentive without hovering. She also spent a great deal of time giving me pricing, copying pictures, and showing me options of colors and styles. I appreciated her feedback and attention to detail.I will return to Ethan Allen for the quality and style of their furniture and accessories. And I will also return and ask for Sally, whom I can depend on to help me make really good decisions as well as looking forward to her friendly smile.

Lu
Review №15

I am very happy with our experience at Ethan Allen. Working with Kati was excellent. She helped to make the process smooth and easy by giving us great ideas on how to make our living room come alive. The house visit was outstanding, allowing us to see the potential of the living room space. Kati was very professional throughout the whole process. We are looking forward to getting our new furniture!

Sh
Review №16

Ethan Allen Designer, Neal Blevins, is fantastic to work with! My husband and I recently visited the North Hills location for help in selecting new furniture for our home. Designer Neal Blevins made the entire process fun and exciting. Neal is a superb designer and really cares about his customers. He visited our home to get an idea of our furniture design needs and our personal taste. He then pulled together fabrics and furniture pieces that are very much aligned with our personal style and our lifestyle. Were so excited and cant wait to see the new furniture in our home!

Ma
Review №17

I am so very happy with my new kitchen table and chairs! The furniture is such great solid quality! Interior designer, Jennifer Alexander was extremely helpful in guiding me to the proper size, upholstery and shade of wood to go in my space. Beautiful store to browse and someone always available to answer questions. And no pushy or hovering salespeople.

Gi
Review №18

Kati Wilson helped me with my project and she was enthusiastic, thoughtful and professional ....plus gave great advice. Also extremely knowledgeable about Ethan Allen products. She kept me on track and was quick to respond to my questions. Felt like the store was really trying hard to keep everyone safe during Covid.

Bl
Review №19

Ethan Allen Shelton Sofa premium nailheads rusted in less than 2 years in perfectly kept home. Ethan Allen refused to fix or replace. The sofa is hardly used and looks like brand new still, with the exception of the rust.

De
Review №20

Greg is the best! Fresh ideas and a true professional. I’ve been working with him for several years. Neil is also a wonderful manager of the store and works hard to ensure everyone is happy.

Em
Review №21

Jennifer is a real pleasure to work with and she does an excellent job. She has great ideas and has a real talent to design and create the perfect space.We will definitely use her expertise again in the near future. Not to mention, she is a very kind and patient person making the design process that much more enjoyable.

Ma
Review №22

Had the pleasure of working with Kati who was extremely knowledgeable about all the furniture I was purchasing. She was also very patient with me, and kind as Im really particularly (some may say picky about what I buy and like in furniture) however, Kati helped me find the PERFECT furniture and very quickly might I add. We love Ethan Allen and look forward to our next visit and purchases.

Je
Review №23

Greg is a wonderful design partner! He really listens to understand our preferences, style and needs for a room, then translates it into the perfect design with his amazing eye and style! Ive worked with him over the last seven years and plan to work with him for many more!

Le
Review №24

I have been working with Jennifer Alexander awhile decorating my home. She is always professional, friendly, and goes above and beyond her design duties to ensure we are happy and satisfied with all our Ethan Allen purposes. In addition to her continued help selecting furniture, she has also helped us select accessories. She has come to our home and helped accessorize book shelves. She is very diligent in bringing over samples of fabrics and wood colors to ensure the items selected in the showroom also look good in our home. I love working with Jennifer, she makes decorating fun and easy. I always look forward to seeing her and working with her!

de
Review №25

Jennifer Alexander and Kati Wilson are wonderful designers! I recently moved to the area and needed new upholstered furniture. They visited my home and immediately had fabulous ideas of what would work best in the space in which we were working. Within days, they had helped me select furniture, fabrics, and accessories. I can’t wait for everything to arrive, because I know it will look great! They are both very talented, and have great vision as to what will make your home beautiful. I would certainly recommend them to anyone needing design advice.

Be
Review №26

I received superior customer service at the Raleigh Ethan Allen store. Everyone there was so hospitable. The icing on the cake was the amazing service I got from Designer Jennifer Alexander. Her vision, her talent, her creativeness truly deserves its own 5 star review! Not only is her talent bountiful but she is also excellent with communication, follow-through, and handling all the details. The service and goods are truly top notch at this store!

Ca
Review №27

I recently purchased furniture from Ethan Allen and must say that I am pleased with the entire experience. The furniture is of excellent quality, and the assistance I received from Jennifer Alexander has been top notch. Jennifer is creative and patient and listens closely to my likes, dislikes, and concerns.

Pa
Review №28

When it comes to purchasing furniture I tend to do a ton of research. That said, I was totally prepared to have a design consultant jump all over me and try to change my mind. What a pleasant surprise when I met Sally Preslar. She listened to my concerns and gave me all the help I needed. Of course I purchased a sofa that day and just like she said she would do a week later she gave me an update on delivery schedule. Sally is a real asset to this Ethan Allen store.

Pa
Review №29

My husband and I have worked with Jennifer Alexander for over 2 years now and her design service is phenomenal. She is talented and works upfront to understand what you already have, what to change/add and then proposes fabulous furniture and accent pieces to compliment. Ethan Allens attention to detail in furniture making and delivery is top notch. The quality is 5 stars from start to long after the delivery.

Ma
Review №30

Jennifer Alexander, designer at EA North Hills - Raleigh, is absolutely outstanding. I have worked with her (continue to do so) on a number of items and her eye for style and ear for what we want is unmatched. Her attention to detail is excellent and she goes above and beyond to meet the customers needs. She spends many hours and much time matching colors, textures, and comes to our home engaging us in the process and pulling things all together. You cant teach this level of professionalism or dedication. Thank you, Jennifer!! You are lovely to work with.The EA delivery team from Millie to the team delivering the products have all been wonderful.

Vi
Review №31

This a beautiful Ethan Allen store set in a gorgeous location!! I am so grateful I visited this location and was assisted by Kati Wilson. Kati was beyond wonderful to work with regarding my order. Kati made sure that I was given the best possible service and adamant that I received the best price for the sofa I desired to purchase. Kati was the highlight of my Ethan Allen shopping experience and I would definitely recommend her to anyone wanting to purchase an item from this store. She is very kind & talented design consultant and anyone will be more than pleased with her service. I am very satisfied customer.

ka
Review №32

We love Ethan Allen furniture therefore when it was time to pick pieces for a new home we stopped in the store at North Hills. Kati was excellent at capturing my thoughts on how I wanted the rooms to be. She put fabrics and furniture together that I didn’t even think of. She is so personable, not pushy and PATIENT! I went back and forth deciding on things. She helped design a layout and made the process effortless. Thank you so much!

Ad
Review №33

Poor business model for delivering bedroom furniture. Waited two full weeks for the delivery of a mattress and box spring for a king size bedroom set. Why deliver an entire bedroom set w/out the most important part? THE MATTRESS AND BOX SPRING. If I would have know that it would have taken so long, I would have order the mattress and box spring from a separate vendor!

Ju
Review №34

I cant say enough good things about my Ethan Allen North Hills experience, and working with designer Jennifer Alexander! From the very first moment of walking into this beautiful store I was welcomed in a friendly, professional, and low pressure manner. After showing me a few pieces that I wanted to see after viewing on the website, Jennifer listened to my goals for my living room, and then came to my home to see the room, get a better sense of what I wanted the room to look like, and take measurements. When I met her for my appointment to see her suggestions, we worked together seamlessly to create a living room that is truly beautiful. I just hosted a New Years Eve party and my guests exclaimed at the make over. Its exactly what I wanted, and comfortable too, with quality made furniture. There has not been one hiccup in the entire process, from design to delivery. Thank you so much Jennifer, and Ethan Allen for helping me with this beautiful transformation. I cant wait to tackle a bedroom makeover next with their help!

ch
Review №35

We went to Ethan Allen North Hills in Raleigh looking for a dining room set. We met Kati Wilson a Design Consultant and she was knowledgeable, thorough, and friendly. She worked with us to visualize our final selections which exceeded our expectations. Thank you Kati.

Am
Review №36

Neal was nothing short of amazing in helping with the design of our new home. We had a lot to re-use and he focused on optimizing the design, adapting to the new pandemic limitations beautifully. We cant wait to enjoy all the new pieces when everything is done. Thank you Neal!

Re
Review №37

I purchased the Haley Bench for my foyer and I love it! My sales person was great, the ordering process went very smooth and the turn around time was great! It was my first time purchasing from Ethan Allen but I will definitely shop there again if I need something.

Da
Review №38

My husband and I visited the North Hills Raleigh showroom, which had a wide variety of unique pieces that could be tailored for your specific design taste. We worked with Gregg Love, who was absolutely wonderful in helping us determine which pieces with tailoring would meet our design needs. As our designer, he provided an in-home consultation in which he helped my husband and I articulate our design inspiration; and then using that input helped us to create a unique and cohesive look for our home. I highly recommend the North Hills Raleigh Ethan Allen location and the design services of Gregg Love.

Sa
Review №39

Working with Neal at Ethan Allen was great from start to finish! Even during covid and having to wear a mask, Neal was so personable and made the experience of picking out our sofas fun and easy. Can’t wait to see them in our house!

An
Review №40

Jennifer helped me with living room furniture, and she was fantastic. She was really sensitive to and aware of my (fairly limited) budget, and gave me good advice about how to best arrange my somewhat challenging space. She was really patient as I figured out what I wanted and came to my house more than once with different fabric swatches, which I really appreciated. My furniture is coming faster than anticipated and I can’t wait for it to arrive— I’m sure I’ll love it for years!

Ji
Review №41

We have been working with Gregg Love in connection with our anticipated downsizing next year after living in the same home for more than 25 years. Gregg has been a consummate professional - he has appropriately sought to understand our tastes and to identify the furniture and furnishings we want to retain, carefully blending them with his suggestions for our new home. No pressure, and no effort to steer us in a direction that would cause us discomfort! We have enjoyed working with Gregg and anticipate continuing to do so as we get closer to our move date.

Dr
Review №42

It has been frustrating waiting so long for a single couch to be delivered to my home in Fayetteville. After over four months of waiting I called today to check on the status only for Greg to mention that my couch has been there, but they were waiting until they have other items to deliver to Fayetteville to even call me. Greg could not even assure me that the couch could be delivered within the next month. If I understood what an inconvenience it is for out of town customers to use Ethan Allen, then I would have shopped elsewhere. Covid is really not a great excuse for poor customer service. Angela Ruff Forsyth

Je
Review №43

We recently purchased a sectional and ottoman from this store. Jennifer Alexander greeted us when we walked in and helped us every step of the way. She spent a lot of time with us in store and in our home, answering questions, and talking through things with us to make sure we found the furniture pieces, layout, fabric, etc. that best fit our space and our family’s needs. We are thrilled with the result and can’t thank her enough!

To
Review №44

My wife and I are working with Greg Clark on an extensive home renovation project. Greg’s ability to listen to my wife and my goals, ideas, and style has been wonderful. Greg is wonderful at taking our vision and helping bring it to life! His knowledge of interior design, client focus and Ethan Allen’s full breadth of product has made our experience pleasurable. We look forward to all the rooms we have yet to have designed! Thanks Greg!Todd & Lisa

Ho
Review №45

Ive been a happy Ethan Allen customer for several years. Recently, my husband and I decided to replace our living room furniture and worked with the designer, Jennifer Alexander. Ms. Alexander was delightful. She was full of fantastic ideas-- she listened to the way we wanted to use the room: how we would entertain and lounge in it, and then presented us with several beautiful options she thought would accomplish our goals while keeping our budget in mind. She was also open to our input when we had ideas we wanted to incorporate. It was a fantastic buying experience all the way around. I highly recommend the quality of Ethan Allen furniture and more importantly the quality of their talented staff, like Ms. Alexander!

St
Review №46

Kati and Sally are my new dream team interior designers. They took a concept that was in my head and have developed a beautiful new space for my great room! I am excited to have a long relationship with them at Ethan Allen. If you need something fresh and modern for your living space go by Ethan Allen at North Hills and ask for Kati and Sally!

Be
Review №47

Our design consultant Jennifer Alexander was excellent. Professional, patient, and extremely knowledgeable, she helped us find the perfect piece we had been looking for. Highly recommend Ethan Allen and Jennifer for your quality furniture needs! You wont be disappointed!

Br
Review №48

It was great working with Kati to find out new couch. She was knowledgeable about all of the amazing array of Ethan Allen products and helped narrow down from a dizzying number of options to a manageable one. Always courteous and kind, Kati was able to accommodate our busy schedule to come to our home. While there she was thorough in her inspection to ensure that our couch would be able to fit in our condo.Many thanks to Kati for the wonderful experience!

Co
Review №49

Awesome customer service and exceptional quality furniture. Ask for Gregg Love if you do stop by. He is extremely helpful and courteous. Will definitely go back for more furniture.

Ka
Review №50

My husband and I just built a new home in Vero Beach, FL. I wanted to put together the “details” and I knew exactly who to turn to - Kati Wilson. Since we were in different places, I looked online to show her things I liked and then she gave me all the advice and help I needed to pull it all together! Kati made my experience so easy!! Thanks, Kati, for listening to me and then designing beautiful groupings of EA accents for our new home! No doubt, when I need anything in the future, I’ll be calling you!!

Se
Review №51

Jennifer at the North Hills Ethan Allen is a total pro! Very pleased with her design services and the customer experience. My wife and I bought a sofa from her. She gave us several options and helped us arrive at the perfect choice for our new living room. We shopped at about 5 stores for a sofa and the price and quality were best at EA.

De
Review №52

We recently upgraded our master bedroom with new beds, coverlets, pillows, and drapes from Ethan Allen. Jennifer Alexander worked with us and helped us select fabrics and designs that would complement our room. Everything came together so beautifully, and the installation of the drapes, cornices, and fabrics was of such high quality that we have had no problems and everyone who sees our room raves about how it came together. What a difference. Thanks Ethan Allen and Jennifer.

Ma
Review №53

Ethan Allen at North Hills is a favorite stop when furniture shopping or just wanting to be inspired by their beautiful showroom. As a 30 plus year Ethan Allen customer I have tried to instill in my now adult daughters, the importance of quality furniture.In the past few months both daughters have praised the creative talents of Sherry Massey, an Ethan Allen design consultant at the North Hills location. Sherry came to each daughters house and helped create a plan for present and future needs/wants, taking into account current furniture. Sherry is an out of the box thinker - that is what we liked most about her. Thank you for the great service we have received from Sherry and all of the design team.

Ch
Review №54

Sally and Kati have been very helpful with getting our new home interior space set up. They are great listeners and take our design ideas into consideration when theyre suggesting different furniture pieces and where they will go in the house. Theyre a great duo! I look forward to posting a few photos when the furniture is delivered and everything is set up. Thanks ladies!!

el
Review №55

Neal and the team at North Hills are a real pleasure to do business with...from the time you first enter the showroom to the time the delivery truck pulls out of your driveway. The focus of this store is customer service and satisfaction.Elizabeth Welch

Li
Review №56

Our experience was excellent. The staff is very professional, knowledgeable and efficient. They went far beyond the call of duty to make sure we were satisfied with our purchase! I highly recommend this store when shopping for new furniture.

Pe
Review №57

We recently redecorated our guest bedroom with the help of Jennifer Alexander. She was very helpful in picking out furniture suited to the smaller scale of that bedroom. When it came to lamps, she tweaked my selections to bring out the metal bed frame and its gorgeous. We were so happy with Jennifers assistance that we had her help us shortly after with selecting a comfy reading chair for our living room. She helped us not only with the right fit for how the chair feels but with working it into our existing design.

Ma
Review №58

Ethan Allen is known for quality furniture that also happens to be stunning so when I moved from California and was building a new home I knew this is where I would want to purchase my furniture. Normally I would go shopping with my trusted girls in tote but since I didn’t know anyone here I had to depend on myself. When I arrived at Ethan Allen-Raleigh I was instantly greeted with a smiling face and pleasant demeanor. Before I started shopping Gregg Love sat me down and asked me several questions just so he can get to know me and get a sense of my style. We instantly connected and there was absolutely no pressure to buy, in fact he suggested that I take all the information and think about it and return in a couple of days. I live a bit out of the area so when I was ready to purchase it just so happened that Gregg was not working but to my surprise he came in on his day off just to show me a few samples and get everything narrowed down. When I had everything I needed I returned when I had more time and Gregg pulled all my designs, fabrics, and everything together to ensure I was completely happy with my selections but the Love did not stop there, to my surprise Gregg sent me a thoughtful package of some fabric samples that I could use while shopping for other pieces. Having been in Interior Design in a formal life I have done a lot of shopping for furniture and this is truly one of the best shopping experiences I have ever had. If you are looking to buy new furniture and want a great experience Gregg Love is your guy.

Lo
Review №59

My husband & I are new to the area. We visitied the North Hills Raleigh showroom to get ideas for our new home. We were instantly greeted by Gregg Love. Before we started Gregg sat down with us to get to know us & a little bit of our style. Unfortunately for Gregg, my husband & I have 2 different styles. As our designer, Gregg provided an in home consultation in which he helped us to articulate our design inspiration. With Greggs EXTREME patients and knowledge he helped us to create a unique & cohesive look for our home. We are still adding pieces to our new house and we look forward to working with Gregg again in the near future. If you are looking for high quality furniture with excellent customer service I highly recommend North Hills Raleigh Ethan Allen location & ask for Gregg Love!

Ca
Review №60

Jennifer Alexander, and the entire Ethan Allen North Hills team, has been an amazing resource for my new home design and furniture needs. Jennifer is thoughtful, purposeful, and respectful of my needs and budget. She has taken the time to get to know me as a client, and I have been very pleased with her recommendations and our joint selections. I highly recommend Jennifer and this Ethan Allen team.

Li
Review №61

Working with Jennifer Alexander in the Raleigh location has been a very positive experience. Not living in the area and having a design consultant in New Jersey, Jennifer was aware that I would purchase from another individual. She still spent time, made suggestions and did everything possible to help in my selection. The NJ consultant was on leave, I bought from Jennifer and she responded immediately to any questions and her follow up was appreciated. She is a stellar consultant and this was a very positive experience.

Sa
Review №62

My husband and i had a nightmare furniture shopping experience at a large retail chain. I had reservations about ordering and a lot of concerns going in. I had an absolutely wonderful experience at this store. Our sales associate, Gregg Love, was so professional and very understanding. From the thank you card in the mail, to the extra fabric sample to the order updates; i wouldnt change a thing.

Be
Review №63

Jennifer was amazing! We had just purchased a new home and were planning a complete overhaul. She is a very kind, sweet person and I loved working with her. Though I had fuzzy ideas of what I wanted to do, Jennifer figured out exactly what we wanted/needed. From paint to floor color to furniture, her suggestions were perfect and spot on. We are so happy with the finished product! Our Ethan Allen furniture is beautiful and of great quality. Additionally Id like to mention the team who delivered the furniture were fantastic. Total white glove service! Id wholeheartedly reccomend the entire experience.

ro
Review №64

Jennifer Alexander was wonderful to work with. Extremely patient and helpful in guiding us through colors and fabrics for our living room and family room furniture. We would highly recommend her to anyone that is in the market for furniture.Quality of the furniture is great and it looks beautiful.

Ei
Review №65

Needed to create a formal living area and incorporate some older traditional pieces with new updated look but had no idea how to start. Decided to try Ethan Allen because they have designers who can help create a custom look. There are soooo many fabrics to choose from that I would’ve been overwhelmed trying to decide. Thankfully we met Jennifer Alexander at the Raleigh location! She asked a few questions and listened so well to our likes and dislikes taking into account our budget and did an AMAZING job pulling together the ideal look we wanted in the price range we needed! The price of furniture is more expensive than something like Ashley Furniture BUT you absolutely get what you pay for and the selection of style here is so much more than your typical furniture store. Jennifer’s designer expertise was a wonderful service at no additional cost... THANK YOU JENNIFER FOR THE BEAUTIFUL ELEGANT LOOK YOU CUSTOM CREATED FOR US!!!

Ca
Review №66

We had a great experience at EA with Gregg. He seemed to know exactly what we were looking for in our new downsizing home. He put together items and color selections that would go well with some of our existing pieces. We are looking forward to seeing the finished design.

ja
Review №67

Just finished placing an order for new furniture .Ethan Allen furniture is quality and style The designers were wonderful. They listened to our needs in every way, working hard to allow us to keep the rug we love and build on those colors. The look will be updated and fresh. Thank you for your help. I know I have spent my money wisely.

ri
Review №68

The consultant who helped me was really great. Kati Wilson is professional, helpful and has a great eye for colors and fabrics. I strongly recommend engaging her.

Li
Review №69

This was my first time ordering from the Raleigh location. They received the wrong bed rails for my bed, but they worked very hard to get the right ones in a hurry. The bed and night stands look amazing and the quality is just what I have come to expect from Ethan Allen-top notch!

gl
Review №70

The delivery was great. the gentlemen were very professional.

Br
Review №71

Purchased sofa and bed from Ethan Allen over the Christmas, year end period. I am 100 percent satisfied the quality of the products as well as the service from Jennifer, who was very attentive to me and my wife listening to what we are looking for. Also, the price we paid for these items was very reasonable for the quality. We will definitely go back for more later.

Do
Review №72

My husband and I thoroughly enjoyed our Ethan Allen experience! We were struggling to make our vision come to fruition. Our designer, Jennifer Alexander, did a great job of bringing our vision to life. She was an absolute joy to work with. She took the time to suggest alternatives and we never felt rushed or pressured. The entire purchasing process was a breeze. We look forward to working with Jennifer again in the future!

Je
Review №73

Im a designer from out of State. I went in just to look around and was greeted by a sweet gentleman. The store is beautifully done and the designers were very welcoming as well. Its nice to be able to look around by myself especially since I know the product. Highly recommended

Al
Review №74

Until I met Greg Clark at North Hills Ethan Allen, I was stuck in style and palate indecision. Following our introductory meeting Greg fashioned floor plan options that reflected everything we had discussed and captured all of the design elements that I was looking for. I am so enthused about my future home with its open space concept and how Greg integrated the furniture keeping my personality in mind. He is a master designer!

Cr
Review №75

I went into the store a few weeks ago and Christian Harang helped me. She was beyond helpful and went above and beyond every step of the way. It was my first Ethan Allen purchase and she made me want to shop there all the time. She kept me up to date via email through every step. Searched and went to other locations to get pieces I wanted and even came out to my house to deliver!! Absolutely amazing customer service. Thank you for making it such a great experience!!

Je
Review №76

Gregg Love was amazing to work with. He incorporated our existing furniture pieces in his design recommendations. We love our new Ethan Allen furniture and are looking forward to continuing to work with Gregg for future purchases.

Ca
Review №77

Sherry Massey was our sales person at the North Hills, NC store. She was fantastic and went above and beyond in customer service. She even came to our home for the delivery and made sure it went well and helped arrange the furniture to the best design for each room. We will definitely go to her for any future Ethan Allen needs. If we could give more than 5 stars, it would be the case for our experience with her for our furniture.

Br
Review №78

We were looking to replace our living room furniture and Rebecca Holt provided invaluable assistance to us in picking out the right items and features. She was highly professional and competent and a pleasure to work with. We plan to go back to Ethan Allen again soon for other items for our new home and would like to work with Rebecca again!

Do
Review №79

My experience at Ethan Allen was fantastic. Sherry was incredibly helpful and went above and beyond to help me design my space. She is extremely knowledgeable, creative, and talented. Im so pleased with the service received.

Ch
Review №80

We had a wonderful experience recently at this store with Christian. She was very knowledgable about Ethan Allens products. She was not pushy in any way and worked with our budget. Christian also followed up on several questions regarding accessories. We purchased a sofa and it arrived about 2 weeks early. The whole buying process was simple and enjoyable.

Ch
Review №81

Brenda helped us find the perfect sofa. She was incredibly sweet and helped us customize it to fit our style. She was wonderful about following up with us as well. The sofa is beautiful and comfy. Now we just need to keep the pups off it

Te
Review №82

Ethan Allen is known for quality products and service, and both were provided to us. Rebecca Holt was knowledgeable, courteous and communicated with us well on the delivery of our order. We recommend Rebecca and Ethan Allen at North Hills in Raleigh, NC

is
Review №83

I was recently in your North Hills store & Sherry Massey assisted me. She was extremely helpful with her creative ideas about furniture selections, and layout. She taught me a lot about the construction and quality of furniture,& what to look for while shopping. She was very in tune with my decorating style. I don’t normally go to reviews but had such a great experience I felt the need to share. I will be back when my project is ready to move forward. I will definitely ask for her again.

Ka
Review №84

I purchased a new bedroom set. It was delivered about the time estimated. I had a few minor issues with it: (1) bed had 10 1/2 inches clearance underneath in the store, only 9 1/2 inches in my home. This was significant because my cats spend a lot of time there and had trouble getting under there. (2) installers split some of the wood by screwing in screws too tight on the bed. (3) paint job on the dresser was uneven and left what looked like smudges on one drawer. (4) platform bed was advertised as not needing a bookey board, but needed one (as I was informed by the installers). So I had to go out and buy one that was unplanned. (5) installers did not wear booties and got dirt all over my new rug. Overall I am happy with the furniture, but it was VERY expensive. Not sure that I would buy it again if I had a do-over.

Ol
Review №85

Had a great experience browsing through the North Hills Ethan Allen. Staff were very helpful and friendly without being too pushy about making a sale, and the furniture selection was well laid out and appeared to be high-quality. A good stop for traditional furniture in the area.

Ju
Review №86

We had a great experience. I had searched most everywhere for a bed, but was not excited about one until I came here. The quality was exceptional and the customer service above and beyond. Brenda came out to our house and helped us select the right fabric and we had delivery on the bed a month early. The delivery and set up was professional and clean. We 100% will be doing business with Ethan Allen and specifically Brenda again.

Ga
Review №87

The most amazing experience. Everyone was stellar! Thank you so much for still making great products! We are so happy with our new look, thanks to Rebecca!

Ta
Review №88

I love how my dining room turned out thanks to the help of Ethan Allen designers. I had a general idea of what I wanted and they really pulled it together for me. It’s stunning!

Ja
Review №89

Rebecca was friendly, but not pushy. She quickly understood what we were looking for and patiently escorted us around the store to show us various options. Incredibly, she offered to come to our home on New Years Eve day (two days after we were in the store) to take measurements and provide design advice. She was prepared with information about several options. We felt she accepted where we were in our decision-making process, and we completed the paperwork for our initial order on the spot. Rebecca clearly knows Ethan Allen merchandise and treats clients as unique individuals.

Te
Review №90

My interior designer, Greg, was outstanding - he couldnt have selected a better chair for the decor of my home and my personal needs. I enthusiastically recommend him as The Go-To person when you visit the store for all your purchases. Thanks, Greg!!!Teri Friedman

Re
Review №91

I love this Ethan Allen. The showroom always looks impeccable and the designers are amazing to work with. Rebecca Holt is really good at what she does and helped me create a dining room that I am really excited about!!

Ra
Review №92

Sales staff was knowledgeable and professional. We purchased 1 love seat and 1 chair. We are happy with the style, comfort and workmanship.

Am
Review №93

I needed slats for my bed, because they were lost in a move. Neal went out of his way to solve my problem. Its not just about selling new furniture. They continue to offer exceptional customer service even years after the purchase.

El
Review №94

Absolutely first class. Sally Preslar is a talented designer and a lovely lady. What a pleasure to do business with Ethan Allen!

Ma
Review №95

Our experience with both service and quality of product has been nothing short of abysmal. After having spent over $50K with this store, they are arrogant and never offer to satisfy any concerns over quality and other issues. Their goods are totally hit and miss, with terrible consistency based on where the product and/or material is sourced -- however, they are very consistent when it comes to premium prices, not providing customer service, or making anything right for the customer. There are so many other manufacturers and stores for similar items -- it makes no sense to risk doing business with a company who does not value or take care of their customers.

Ba
Review №96

Based on the quality and durability of two rooms of furniture that a friend purchased from Ethan Allen, my husband and I decided to shop at Ethan Allen when we needed to replace furniture in our family room. We had a consultant come to our house to help us with decisions as to which purchases and fabrics would work best, and we are very pleased with our experience. As a result, we purchased two Emma chairs and an area rug and pillows from Ethan Allen. If they had sold a slip-covered love seat at the time, we would have purchased it there as well, but they didnt. Our consultant suggested the red-checked rug. I never would have considered that, but everyone who comes into our home is very complimentary of that choice. Even though not our first goal, we were very delighted to find the look we wanted, but in a color scheme that none of our closest friends used. We have been very pleased with the workmanship and durability of everything as well. In fact, our last purchase was made over seven years ago, and because weve enjoyed the quality of the furniture so much, now that we are in a position to purchase more pieces, we are looking to Ethan Allen again. The chairs and rug and pillows have been lived on daily and with no special treatment, and both of the Emma chairs, the Karazin rug, and the pillows look just as new as they did the day they were delivered -- except where our dog tore a place in one of the arms. Thankfully, we are able to cover that with the arm covers. :) I highly recommend Ethan Allen. I was truly shocked at the other reveiws. Both my friend and I have enjoyed our purchases for years.

Ju
Review №97

Recently I had the most delightful customer care experience with Aya Mousilhy, Design Consultant at Ethan Allen store, North Hills location. She came to our home and assisted us with sofa styles, fabric, color and selection. Not only was she an expert in design and experience but also exceptional in client relationships. She was personable and service oriented making me feel as if I had known her a lifetime. In today’s busy environment an exceptional experience such as this will ensure my continued business here.The quality of Ethan Allen furniture is superb! We have been purchasing with them for 40+ years and continue to find their quality unmatchable!I also had a very positive client interaction with Neal Blevins, Design Project Manager. I would highly recommend this store for your furniture needs with such a pleasant shopping experience.Thank you Aya and Neal for your assistance. I will be returning soon.

Br
Review №98

Ethan Allen and our design expert Rebecca Holt were awesome. Great experience

Bo
Review №99

My experience was great Id recommend my designer to anyone looking to buy new furniture

je
Review №100

Poor quality, and even worse response to concerns & complaints. Be very careful if ordering custom upholstery. Barely six months old vs. a one year warranty on fabric, and our matching seat cushions are worn through. After sending out an independent (paid by Ethan Allen) evaluator it was determined that this was normal wear and tear and not the result of workmanship or material defect. i.e. not covered. Purchase at your own risk. The warranty isnt worth the paper its printed on.

Information
62 Photos
100 Comments
4.6 Rating
  • Address:4380 Lassiter at North Hills Ave, Raleigh, NC 27609, United States
  • Site:https://ethanallen.com/on/demandware.store/Sites-ethanallen-us-Site/en_US/Stores-Details?StoreID=444&utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=444
  • Phone:+1 919-781-9431
Categories
  • Furniture store
  • Bedroom furniture store
  • Home goods store
  • Interior designer
  • Lighting store
  • Office furniture store
  • Outdoor furniture store
  • Pottery store
  • Rug store
  • Sofa store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations