The customer service that I receive from Kim is always incredible. She is extremely thorough and ensures that my order is correct. I have seen her training several new employees each time I come in and she is always patient with them while still making sure I’m in and out in a timely manner. I always appreciate her and her effort to remember my name and make small talk.
I been coming here for all my cosmetology needs for years. The barber section is the biggest compared to the other beauty supply stores. The ladies who assist are amazing so helpful
I picked up and order last night and the woman who helped me was so kind and understanding. I had misunderstood when my order would be ready and I sent it to the wrong store, but the lady working last night pulled up my order and got everything ready for me before I got there. She was so sweet and I really appreciate her doing that and reassuring me that it was okay!! Thanks again so much!!!
I have been to many supply houses all over the United States, and this by far is my favorite! The ladies here always look professional and greet Every customer! Charlene, I believe she is the manager, is very welcoming. She always asks how I have been and remembers my son and ask how he has been every time I go in. That kind of personal customer service is priceless. The younger girls in the store are great! They are very knowledge with product and always willing to give a helping hand. In all my time of coming to this store, I have never heard Charlene, Kim, Lawren or Selenia complain or see them in a bad mood. In an industry such as hairdressing, where a supply house is needed, dealing with associates such as these ladies is always a welcoming experience! I live in Garner, where the Cosmoprof is just a few miles away. I have found myself going out of my way just to get my products at Salon Centric. Thank you ladies for all you do!
It says open but not open after me traveling so far, they don’t pickup calls, just not reliable,
The ladies in the store are always so fantastic! They answer all your questions and are there at the drop of a hat if you need anything! The store is well organized and clean and they always seem to be refreshing their stock!
While I love that professionals have a place to walk into for our salon needs. There is literally never enough Pravana at this store. I know it’s not totally their fault, however there is one member of the staff that when I placed and order was completely rude and unknowelable about why my order wasn’t complete. She had no desire to fix it at all. This is exactly why I would much rather go through my rep who is always on top of things and always had great customer service.
They always have what I need and are very knowledgeable about the products that I may not know much about.
Management and employees are always so sweet and helpful!
Charlene and her team provide A+ service!
Licensed professionals only