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Reeve-Smith Auto Repair
2617 Discovery Dr, Raleigh, NC 27616, United States
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Reeve-Smith Auto Repair
Comments
Ph
Review №1

Service manager kindly broke into their schedule to diagnosis the problem with my car. They showed me this issue with the car up on the lift and gave me a fair quote for the work needed. I appreciate a very professional and upfront type of business like this!

Ge
Review №2

Ive start using Reeve-Smith this year after purchasing a 2011 C70. So far, Ive had a couple of issues that they have worked quickly and professionally to resolve. Ive been impressed with the detail and frankness of their communications and with their willingness to attempt repairs without jumping straight to replacement of parts.

Jo
Review №3

Mark was super professional and helped my out of a bind. He could not have been nicer and the price for the work I had done seemed very fair, especially for my 12 year old Volvo. If I lived in the area, I wouldnt use any other shop. Thanks Mark and team!

Ja
Review №4

Great guys. Honest and trustworthy. They always let me know if a repair can wait or if delaying it will cause more damage. I’m often tight on cash and this is important to help me get by. Unlike some places that are just selling you as much as they can.

No
Review №5

Nothing but perfect

Ja
Review №6

Quality, careful workMy car had an intermittent problem, difficult to diagnose. It took two appointments, but now it runs like a new car. Highly recommended.

Gi
Review №7

Quality, professional, honest, car care.Reeve-Smith is an honest car repair shop. The professional staff is knowledgeable about quality care. I feel confident that what they say needs to be fixed actually needs to be done, and not to just up-sell. I am pleased to have a business that I can trust to do the work right.

Da
Review №8

I called this garage to have a pre-purchase inspection of a vehicle I may be buying from a private party. Upon discussing the details, Mark advised me this would be at least a 40 min drive. Still, he gave me some valuable information in a thorough courteous manner. Wish they had been closer to my location. Great impression over the phone!

Me
Review №9

I took my Volvo here to get serviced and it was a great experience. I had the entire car checked out and the windshield replaced. They kept in constant communication which I really appreciate. I definitely won’t be going anywhere else to get my car serviced. Thank you so much for all your help.

Ky
Review №10

I’ve been looking around for a new mechanic to bring our beloved c70 to. Super glad we took it here. These guys are knowledgeable, professional, and just all around trustworthy people. The communication is awesome, they actually CALL YOU! Plus, they have loaner cars, which is a huge plus. We will be sticking with these guys from here on out for our Volvo needs. Thank you Reeve Smith!

Ra
Review №11

This is my go-to spot to service my wife’s Volvo XC-90. I can trust the mechanics and service specialists at Reeve-Smith, and that is why they continue to receive my business!

Mi
Review №12

Reeve Smith auto was professional, honest, and expeditious. We will be returning to Reeve Smith for all our future repairs.

el
Review №13

Cant say enough about these guys. We have old Volvos, including a 98 V70. They have kept us on the road with great service at reasonable prices. And theyve told us when it was time to let a car go. These guys deserve your business. Theyre decent, do good work and provide a better value than the dealership.

re
Review №14

Excellent service and the best staff ever! I have total and complete confidence in Reeve-Smith Auto Repair. I enjoy dropping off my vehicles because they know me and take excellent care of my vehicle! I highly recommend Reeve-Smith Auto Repair for all of your automotive repairs. You will not be disappointed.

Ev
Review №15

At Reeve/Smith Auto Repair Service the atmosphere is relaxing. The staff isprofessional, very knowledgeable, and displays a team effort. This is anexcellent place to take your auto for service.

Ca
Review №16

Great service, just took my vehicle in to have my brakes checked. Volvo dealership advised me that I needed to replace them. When I took my vehicle in to have them checked and replaced, I was advised that I had 40-50% left on pads. So glad to have such honest and reliable service.

am
Review №17

I have always had the best experience at Reeve-Smith. They work in a timely fashion, they are very well experienced/educated on their cars and justnare extremely nice. I highly recommend them for your maintenance, fixing and future car purchases. Thank you guys!!!

Ro
Review №18

I highly recommend Reeve-Smith Auto Repair. I have been bringing my Volvo here for a couple of years and now bring my sons Volvo too. Everyone there is top notch professional, they are very kind and get the job done fast and at a reasonable price.

Ne
Review №19

I cannot say it enough. If you have a Volvo, and you need service, forget the local dealership call Reeve Smith. Why?1) Super friendly2) They will work till the issue is fixed. (I had an issue that would come and go and they were very patient and persistent and got it fixed.)3) Very competitive pricing...They will save you money!!4) Customer focused. I had a bad headlight and low brake fluid. I dropped by and they fixed it...no waiting.I send all my friends with Volvos to Reeve Smith!!

Ma
Review №20

Reeve-Smith is the place to go! I have had nothing but OUTSTANDING service here. I just went to them last week, and got work done for what could have easily been $500 at the Volvo dealership for $190. They are a great group of people, very friendly and explain in detail what is wrong with my car. I will be going back to them from now on.

Jo
Review №21

As usual,I received excellent service at a very reasonable price.I have been dealing with Reeve-Smith for over 15 years for my 98 Volvo . When Mark purchased the business,I was apprehensive to see if the sameexcellent service continued.Not to worry. Mark has continued the tradition that at Reeve- Smith you will get the best service at a reasonable price.I am 75 years old and I have never recieved such courteous service as I have at Reeve-Smith.This service was on my sons 2000 BMW. It is great to have a place that works on both BMW and Volvo that gives excellent service at a fair price and truly cares for you as individual..

Ro
Review №22

Quick diagnosis and correct repair of a not so obvious check engine light for our Volvo V-50 was spot-on.

Sh
Review №23

When I was looking for someone to replace a part in my Volvo, my search brought me to Reeve-Smith Auto Repair. I was impressed with all of the stellar reviews this company received. They did not disappoint! I e-mailed them and asked for an estimate for the part I needed replaced, and I received a response almost immediately. I was in the shop 2 days later having the repair made. The owner and his son were very professional and kept me updated throughout my wait. It was an incredibly positive experience, and now that my car is out of warranty, I will be taking it to Reeve-Smith for all my service needs.Vehicle: Volvo XC60 Service Date: 02/12/2016Review Created: 02/15/2016 09:16 AM

Ch
Review №24

The Volvo gods. My family has been using them for over 20 years. You can really trust these guys to get it right. They take the time to get to know their customers, and even call them by name. They are super honest and always take time to explain things. I love that they offer loaner cars so getting work done doesnt inconvenience you. I really cant say enough good things about this place.

Ri
Review №25

If you have a Volvo, these are the guys you want to go to, instead of the dealer if its out of warranty. Volvo owners are all too familiar with their cars little quirks, some of which we cherish; others - not so much. Reeve-Smith knows the ins and outs of Volvos, their quirks, and can address your concerns and repairs knowledgeably. Theyve helped us out numerous times and are fair in their pricing as well.

Ad
Review №26

Fair, competent, professional. They know Volvos well and I dont plan to take mine anywhere else.

Sh
Review №27

This was my first experience with Reeve Smith repatriation shop for my C70. I left a couple voicemails for the local Volvo dealership which were not returned. Looked up Volvo specialists in my area and took a chance with Reeve Smith to get my PCV system serviced.Appointment over the phone was quick and I got a slot just two business days out. Was advised to drop car off at 8 to 8:30 and did so at 8:15. I was out the door at 8:20 with a loaner V70 and got an update before 9 with diagnosis and cost estimates. Got my car serviced at 2 pm ahead of the promised close of business guaranteed time and my car runs like a champ. Also they use highly rated Kendall synthetic oil which is a plus. Prices are reasonable and customer service is exceptional, I will go to Reeve Smith for service for the rest of my cars useful life.

As
Review №28

Courteous & Trustworthy. Very kind and skilled Volvo guys here. Service is above and beyond. Highly recommend.

Ca
Review №29

Excellent Service. Integrity. Prompt

Dr
Review №30

Said he has always been happy with their service and the way they treat their customers. He has been using them for 5 years now.

M
Review №31

Purchased car from lot for wife . Really cool ppl. I have dealt with them for years, always the place to go for volvo service and sales

Wi
Review №32

Great service, easy to do business with.

Ly
Review №33

Reeve-Smith has always given me and my family excellent service at a fair price. Highly recommend them for Volvos.

Jj
Review №34

Great Volvo mechanics, they fixed what the dealership & Harrison automotive could not

s
Review №35

Thank you Mark for the service, we will return

Re
Review №36

Honest Service

Te
Review №37

Excellent service

ha
Review №38

Lossey

Information
10 Photos
38 Comments
4.8 Rating
  • Address:2617 Discovery Dr, Raleigh, NC 27616, United States
  • Site:http://reevesmith.com/
  • Phone:+1 919-876-8046
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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