I just havent had the best experience here. First I brought some engine parts to get cleaned. Im assuming you have to specify what clean means to these guys because when I came to pick up my cleaned parts, they looked the same as before. Same oxidation in the same spots and gasket material still left on the flat surfaces.I decided to give them a second try, and dropped off a cylinder head to get cleaned. This time I specified that I wanted the rust ALL OFF the cylinder head and I wanted the valve and valve springs taken off. They were able to take the valve springs off, but the cylinder head was still rusty. I was disappointed. Two stars for being able to do simple jobs like taking the valve springs off and the valves out. But no more than two stars because they cant get my parts nice and clean when I ask them to. If you want a good job done with the cylinder head looking decent, take your parts somewhere else.

Dealt with the parts shop here several times. Good work. Front desk? Dual Legend batteries 11/29/2018. Started failing end of 12/2020. Took in for a test Feb 2021. Said I needed new. Didnt offer $1 above core for 21 month old batteries I bought at this store. Im not spending over $400 on batteries for no warranty. Walmart does better than this. If you want repeat customers, at least do us right by the warranty.

Great location to pick up AMSOIL Synthetic lubricants the next time you do your oils change. They have it all.

Had my part where no one else did.

These guys are the main supplier for the company I work for. If it does not have to come from a dealership, then this is who we count on. They try their hardest to stay on point day in and day out. For a Professional Technician like me time is money. So their efforts make it worthwhile. Give them a try.

My favorite go to store.They have helped me out when I wasnt sure how to complete the job at hand.And they find ways to help you save $$

Good customer service

Man they are awesome

Great customer service

Great experience.Frank and Josh very professional, and informative.Im very pleased I chose this business. And I will gladly continue to do business with this organization.

I just wanted to take a second to thank Taz, who works in the machine shop for his great service. I brought my own aluminum block Volvo engine to have the head milled and the parts cleaned for a rebuild Im doing in my home garage. The work was very good, but Tazs help and advice were invaluable. He had detailed knowledge of engines and offered his knowledge freely. Refreshing !

Helpful

Good quality Parts friendly people

Eddie did a great job of offering supreme service. Quite personable, knowledgable and helpful in meeting our needs. Great employee! Service with a smile.

Customer service has been fantastic every time I have called with questions, and every time I have been in the store. This is true of every person I have dealt with.Prices and selection are good, and if there is something that is not in-stock, they can usually get it the next day. Now, this is the only place I go for auto parts and accessories.

They had the part we needed. Did the labor for us at a reasonable price. The service was excellent. Ty grear experience.

This place is awesome! The team is fantastic!

Very knowledgeable people. Great machine shop.

One of the worst times Ive had there.... Hopefully just a bad day.

Had multiple engine pieces machined and worked. The rebuilt engine runs great. Will be repeat customer.

Took good care of me when I dont know a thing about car parts. Hubby sent me up here a few times and they always seem to get it right.

Timely service for an order for my work truck.

We are a commercial customer for napa and use this store and the guys are great. Perfect customer service, and great parts pricing and quick delivery. Thank you Walker auto parts

Family owned and operated. Great people, great service and quality products.

Great prices and helpful sales staff, so much better than the other auto parts places.

Only place in town that is able to bore smaller displacement motorcycle cylinders so they get 5 Stars!

All the stores are great but the gentleman at the store are the most amazing men very helpful and kind and knowledgeable

Great service and they always have the auto part or the auto tool that I want. They also have an Auto machine shop at this location.

Im an employee of Napa.

Great customer service and fast

Very helpful staff. Helped me find the right part for a modification.

Had a VW TDI head rebuilt. Cost $275 with new seals and stems. Took about 2 weeks, head last for 4 months then started smoking severely. Compression test showed intake valve on # 3 cylinder no compression. removed head DROPPED VALVE GUIDE! Removed head, saw 4 seals were not installed or not installed properly, due to no seal left. Very Shotty work!!! So Im redoing the head myself since an experienced machine shop cant get it right. Never will buy parts or take any parts to NAPA for work ever again.

I live in Raleigh NC I went to the local. NAPA store with two commercial batteries I purchased at another NAPA store for $274.00 in VA 10 months ago that was under warranty. They tested the batteries and said there was no good. Ok I didnt have my receipt so I asked them to pull me up in the computer. they informed me that Napa system are not connected to one another other.So i called the store in VA and they agreed to fax the receipt. Well the guys at Walker said because the warranty sticker on the battery was not on the battery they wont warranty it Now who the hell knows what a warranty sticker is on a battery. Most people know the battery purchase date.Now the battery has a date showing its ten month old and they have a receipt. but they wont warranty it, they told the other napa the had to purchase the battery in order for them to do it. just my luck that I am going up to VA tomorrow the NAPA I purchased from is going to swipe the batteries out. That they was going to put a complain in the there DC because a customer should not have to go threw that if he has proof of purchase.

Terrible machine shop, took forever to get the head looked at and they repaired the valve seat and did not lap the intake valve in next to it, after install it misfired on that cylinder, i removed the head and found a leaky valve next to the one they put the seat in. I lapped the valve in myself and installed the head and boom it runs great. Called them and they will not cover there own shoddy work. Ben Walker the owner hires people who are incompetent at there job cause he can hire them for minimum wage. Beware of this place.

Very good place to find what you need

Very quick service! Had what I was looking for.

Knowledgeable sales staff on autos and other vehicles. They also make hydraulic hose.

We get great service at NAPA. Highly recommend Walker Automotive / NAPA.

Best parts in town, always! Know how!

Staff has that old guy who says its in the back I know where its at we havent sold it in 10 years

Helpful, informative, and hitch parts in stock.

I deliver there. Good people to work with.

Very bad experiences from many customers plus they treat their employees very bad.

People here are always very helpful with a positive attitude...

Best auto part store in north raleigh

Friendly service and online ordering was pretty awesome

Fast friendly service, ask for Woody or Hunter.

Most knowledgeable parts staff in town

Napa Auto Parts always has reasonable prices

Very helpful staff!

Good knowledgeable professional help

Centrally located autoparts store

Very helpful and knowledgeable

They were the best

Great people

Knowledgaeable people.

Good group of guys!

Good service

They everything you could need.

Ok

Very knowledgeable

Experts!

Car parts