Josh Cabral Was a great guy to work with he was easy to communicate with easy to get a hold of if you had any questions. All around great guy to talk to. All the rest of the staff there where very open and down to earth all around great people are working there which was a great experience buying a motorcycle from there.
Called MotoMax today to inquire about some paperwork needed for the DMV--really appreciate it when a real person answers the phone. The gentleman I spoke with transferred my call to Felicia who was wonderful. She heard out my story, did quiet a bit of research given the date of the transaction and provided me with the much needed docs. Felicias customer service went above and beyond. It was a real pleasure working with her--absolute rock star!!!
I Called looking for parts and the fellow who answered was professional and polite. When I went to the store to pick up the parts, they were sitting there waiting for me. The shop was clean and well run. I will do business with them again.
Kyle was a great help with the purchase of my motorcycle. The transaction was smooth and everything was handle ahead of schedule and everything was delivered as promised. I highly recommend Motomax.
I had a great experience at Motomax. Through the sales process as well as financing. Felicia(I hope I spelled her name correctly). She is the greatest. I always keep tabs with her and she definitely knows how to follow up. I appreciate her! Her alone...I give 5 Stars
I bought a sportster 1200 from here I’ve had a great experience so far. Josh took great care of me and stayed in communication with me throughout the process. I highly recommend making a purchase here.
Felicia has amazing, out of this world customer service. I brought a show bike these guys had, paid it off over a year ago. Long story short, I called every locksmith in the area just to get the run around, just so happen to talk to Felicia and she had a spare to my bike on deck. MotoMax should be very thankful for such a great asset as Felicia. I highly recommend this company
I bought my first ZX-14 Kawasaki Ninja back in March of 2017. The bike was in Immaculate condition with no problems at all. Also had the pleasure of working with Felicia on my payments,Very friendly and excellent to work with great job Felicia!!
Great people, Friendly employees, learn something new everytime I go,lol. You can see they know there stuff, because they can answer all the crazy questions I ask lol. They work with you.
Best go elsewhere. The prices are extremely high, you’d be better off buying new. Bad warranty work. If you got to get something fixed kiss your bike goodbye for a month. Also they will not call you, you will have to call them for any communication. If you’re extremely desperate, this is the place for you. There multipoint inspections are a joke also.You may get lucky with a bike but most are badly abused by the previous owners and the staff.
Nice chill vibe, respectable, they go the extra mile tomake sure theyredelivering a solid, quality product. Theyre friendly and personable, and I feel like I left there all the richer for themoney I left without.
Had an excellent experience with this establishment. Josh Cabral was very knowledgeable and is hands on with the customer questions, needs and concerns. Between Josh and Ashton it was such a smooth transaction that I will be buying again and referring them to everyone i know.
My experience at Motomax was pretty good overall. I had been trolling their website and showroom for a few weeks waiting for something I liked to come in. Their website doesnt update very often so going to the store is the only real way of keeping up with their inventory, hopefully this will get better in the future, but for now its the only thing I can take a star for. When I finally found a bike I liked, I did some research on it and found it was pretty well comparably priced to other bikes of the same year and mileage. I understand businesses like this need to make money off what they sell but Motomax has pretty thin markups on their used bikes. The application was pretty seamless and within about 45 mins the salesman Kyle had put numbers together for me which fell pretty much in line with what I was expecting to pay. Motomax may have had some rough patches in the past but this place strikes me as a good, honest and family owned business that offers a way for anyone to become a motorcyclist. This will be the 2nd motorcycle myself or my close family has purchased from Motomax and I look forward to continuing to do business with them.
Felicia was always helpful when I called to make my payments. I was always pleased with the assistance Felicia offered.
Great service as always.Just wish theyd stop asking me if I know Victory was out of business and telling me parts are hard to find. EVERY Victory owner knows.
Staff are super chill and friendly.I had basic maintenance done and had a pet peeve about how they did something (even though it was probably fine for most), I called them back and they invited me right back and were SUPER nice about it, the mechanic came out and made sure it was perfect for me.As an autistic new rider, I could not hope for a better shop!
The team at motomax really made me feel at home not just by helping me with my quad but really made me feel like part of the family thanks you guys
I love my sales rep she has the best customer service if she isn’t there I won’t even talk to anyone else
The guy that works on mopeds older guy too much attitude wont come back
Pretty cool bikes here. They have great deals on lots of things. One of my shocks busted and took it here to get fixed. Excellent work 👍😎!!!
I bought my first bike at Motomax. Had a great experience, thanks to Josh and all the employees that helped me to make it a easy and fun time. Thanks. I love my bike
Good dealership excellent maintenance team they sell a lot of bikes that youre looking for
I bought my motorcycle from this place. Good place to buy a bike I’m very happy with it. Customer service is amazing. However I will never take my bike back to their service shop. They made a repair on my motorcycle and had to take the plastic off of the right side. Almost 2 weeks later I get my bike back which is fine because we had to wait on a park. I get it out on the highway and the plastics almost fly off the right side of my bikeThe guy at the counter mentioned they had a hard time fighting with the plastics. But they broke some of the clips and did not even put it back together properly. when I hit 55 mph on the highway everything almost flew off. Definitely not happy with their service side
5 star Ms Felicia always takes care of her moto max clientele and Josh and The service man Mike
Customer service was poor. Nobody greeted nor spoke to me the entire time I was in the shop.
Great environment, very helpful, knowledgeable staff.
Just have to say if you are in the market for a bike this is the place to go. In all my years of retail I have never met a more friendly and knowledgable staff. There is no better shopping experience than being in a place where the employees truly enjoy what they do. Every one from the showroom to service and especially Felicia in finance make you feel like family. I love my bike and will be getting my next one from there also!
All I can say is go see josh he is great at what he does me an my wife are on our 2nd bike from him we are vey pleased with josh thanks again man
I would have to say that my salesman Josh was the best. He made sure he got me in the right fit for my budget with the nest miles. They even took my trade with a good trade value. I was super pleased to work with him and to start my new journey with my 2nd bike. Hope to see him soon when I make my big switch to Harley.
Ok Soooo I purchased my first bike over the phone with an Salesman named Josh 🤷🏽♀️ However he walked me through the process and was so patient with me. Let’s say talking with Josh over the phone when it was time to pay my down payment for something I’ve never even seen🤷🏽♀️ I felt completely safe and secure in doing so. He’s straight to the point and I felt confident about the entire ordeal. Let’s not forget I switched bikes over the phone like 2 days later. I recommend MOTOMAX to everyone and Josh would be the go to guy along with Asthin. Once I visited the store I met him and everything was YES YES YES after that. CALL MOTOMAX ask to speak with JOSH I promise you will not regret it 🙌🏾
Couldn’t be more happier they made it so simple and easy to get what I want shout out to josh and the whole team
I went into this location a few weeks ago. Josh helped me he was so informative and gave me all my options information and education anyone could possibly need on purchasing a bike. Im forever grateful. Check them out for all your bike needs
Just picked up a bike there. Fast freindly customer service. Highy recommedable..About to speed off!!
I have enjoyed getting 2 bikes from MotoMax of Raleigh. Their prices are great and both times the sales rep, Josh, took good care of us. I would have given 5 stars, but the time it takes from approval to when you actually get to take possession of your bike is a little excessive to me. It is a little frustrating to find your perfect bike and then have to wait a week or more to take it home. I know there are extra things that they have to do to the bike as an in-house financing facility, but it seems like those things would be readily available and it wouldnt take more than a couple hours to prep the bike and release to the customer after all down-payments and approvals are complete. Other than that, I highly recommend MotoMax of Raleigh and once you actually get your bike in hand, you will recommend them as well.
This place had the best atmosphere! It was like I was a kid walking into a candy shop. When we walked in Josh was very attentive answered all of our questions and was very helpful. We did not buy anything yet but we are definitely going to make the 35 min drive to go and buy our first bike because of him.
I can not say enough about this place “MotoMax” Raleigh NC!! These folks here are genuine kind hearted people that want to get you riding and keep you riding! My salesman “Josh” is number one in my book! He kind friendly knowledgeable and will work hard to get you on the bike you want. These peoples are great! And if you go here to get a bike be sure you ask for Josh! They have earned my business for a life time! Thanks a bunch to all of you there at Motomax!!
Great people & Josh Cabral is the man you need to meet. He’s going to make sure you get what you’re looking for. I’d recommend going to MotoMax if you’re looking to buy a new or used motorcycle.
New job.... workinh 8-5, went in at 5:45 at work and they closed at 7. walked out with my papers at 6:30 for my 06 cbr600rr, Kyle was legit and nice and got it done.
MotoMax is AMAZING!! from the salesmans that help every step of the way and made it extremely pleasant and easy!!! to Customer service - the best store hands down in the triangle.
I love this shop!! Felicia Is great and so helpful!! She works with the best she can to make sure the customer is happy and she is meeting the requirements of her job!! She has an outstanding personality and good Spirit!! If looking for excellent customer service and good quality bikes this the place!! Motor max has a true asset in their company!!
I spent 15 minutes in this place. I was literally the only customer and I didnt have a single employee speak to me the entire time. Im never returning here.
We not only shop at MotoMax but we have our Bike serviced there as well . We can’t say enough about Josh . Each and every time we go he has helped us . He’s very attentive, he always makes sure we’re taken care of . He takes time to answer all our questions, makes sure what get what we need and all of this is done in a timely manner . He cares about his customers and you can tell he loves what he does !
Great customer service. Maui helped me with getting my Harley parts. Thank u
My name is Johnny Shaw I purchased a motorcycle from motor Max salesman Josh I recommend anyone who wants to buy a motorcycle to see Josh he did me a very good deal on a motorcycle guy is awesome my dad is on his way there to buy a Harley from him you want to get a good quality bike see Josh awesome crew
Awesome place to get your motorcycle Josh always come thru in the clutch and Kyle Felieca and Ashton always makes it right and save the day no matter how impossible things seem they make you a believer! I highly recommend anybody in the area to go shop with this team of pros.
Customer service is thee worst you can get a new bike for what they want for. Used one
Love this spot! They take care of all my motorcycle needs and Josh is the guy to see if looking to purchase. I guarantee his service
Buddy of mine told me about motomax decided to get some work done and was surprised at how cool these guys are, no sooner did I walk in the door I was asked if I could be helped, the bald dude in the office didnt catch his name but my guy treated me like I was a old friend... Mike at the counter did my service really straight forward knows his stuff, I really think these guys have the customers best interest at heart. I will be recommending motomax everyone.
Searched MotoMax website inventory. Found a motorcycle I was interested in. Being a 61yr old retiree I just want a comfortable bike to see the country in comfort. I admit I presently have a low credit score because I refused to pay some of my ex-spouse debt. They claimed to work with individuals with low credit scores but have sufficient income to make payments. I have both. I presently work full time as a professional truck driver with minimum debt. So far Ive been refused the purchase of a motorcycle because I live 7 miles outside of the 75 mile zone. Wow! Please give me a better reason. If I lived in Goldsboro near Seymour Johnson AFB would I be approved with no job? Received a phone call from sales manager and my questions were promptly answered. I was invited to visit store where I was immediately seen by sales personnel and treated as though I was a lifelong customer. They had no idea who I was until I told them. I apologized for making comments before I actually visited the store. They are very busy but they had time for me. They have a variety of nice, clean motorcycles and riding gear. After my visit I have to say this is a 5 star establishment with 5 star staff. They have my business!!!
I was having a hard time finding a Technician to put my tires on my Honda VTX1300C.. I called MotoMax and spoke with a Guy named josh. He stated if i came right now he would squeeze me in to get those tires replaced. Perfect timing because it was raining! He avoided me getting into a accident with those bald tires. Thanks Alot Josh! Ill keel doing business with MotoMax because of you only!
Went to MotoMax a few weeks ago looking to cross over from a sports bike to a cruiser. I had no idea what I was looking for. Josh walked right up to me and greeted me with a big smile and asked how he could help me. I explained why I was there and he was excited to help me. He showed me several bikes and encouraged me to sit on them and get a feel for comfortability and weight according to my size being a female. He was happy to start the bikes so I could listen to them and show me the differences between make and models. Josh spent a lot of time with me and I learned a lot about cruisers and am now the proud owner of a kawasaki Vulcan mean street thanks to Josh. Hes a valuable employee in my opinion and I can tell he loves what he does!
I went to Motomax not sure what to expect. Most dealerships Ive been to before seem to me, be all about them (the dealership). I was completely blown away by the awesome customer service and friendly staff. They really care about your needs and wants in a bike! Josh the salesman that assisted me was so understanding and shared the same passion for riding. Felicia in the finance Dept was so friendly and professional that knows her job, and does it well. Even the owner, Ashton was professional and friendly. The prices are great! Showroom was clean, and they had a huge selection of bikes, with new ones arriving daily! Thank you guys, all of you, even the staff that I didnt get to meet. All around the best experience Ive ever had with a bike purchase! I will be getting my next bike there!!!
Felicia was a great help to me today regarding my sons four wheeler. She’s awesome! I would recommend motormax to all my friends and family!
I dont consider this a very good store. They sell childrens ATVs that they do not stock parts for. I dont think thats very good
Felica Negret is really the boom dot com
Awesome customer service and friendly staff. If you are looking for a bike this is the place to be ask for Maui Chibs he is the best and will definetly take care of you.
MotoMax of Raleigh is a great place. Everyone is always polite and welcoming. Not to mention their selection on inventory is great. Josh helped me pick out the perfect bike and the finance process was easy. Go check them out!
This company is hands down the best company I’ve ever bought a bike from. They helped me pick out exactly what bike I wanted and everything. Felicia was my account manager and she is hands down the best person to go to even when I needed help getting my payments caught back up. I highly recommend motomax is your looking for a bike. They don’t yell at you, they don’t through things at you. They work with you and help you no matter what. I’m definitely going back for another bike! Thank you motomax and Felicia!!!!!
I went to Motor Max looking for my new bike today. Eric walked me through, and really educated me on different bikes and what they had to offer for a beginning rider. He was knowledgeable, professional, and made the process fun!While I didn’t end up picking out a bike, I did buy all of my gear there. I bought a great helmet, a leather jacket with padding, and gloves all for $257. I was expecting to just spend that on a full face helmet. Great prices, great service. Will be back to consider bigger purchases later. You can’t beat this place!
This is a great and super popular place to go to get the bike you dream of. People of all over come here. I love the people who work here (especially Felicia and Ashton) because not only are they all professionals but they are fun, down to earth people. They will make you feel like part of the family. They accept any kind of credit or no credit which is hard to find and they will even guide you to a good insurance agent and reach out to them FOR YOU. No other place does things like this. Not to mention the place is always kept super clean.
Terrible place to get anything. Rude service. Stopped by earlier in the day to check out the 4 wheelers. Was told we would be approved due to my husbands income and him being a retired military veteran. Test drove the one my husband liked, found a truck to come back and pick it up in only to be told we are not approved. Not only did the person lie about saying he was sure to approve us. He started asking personal questions that were beyond disrespectful to any human bein. Asking questions that dont pertain to the application. False Advertisement from the website. Do not have half of what is listed there and nothing comes with a warranty which is enough red flags to know this is a terrible business. I do not recommend to anyone even thinking about purchasing a scooter, ATV, 4 wheeler or whatever they sell. GO SOMEWHERE ELSE!!!
Nice place but they didnt have what we wanted.
Well I got by bike finally paid off, to much interest but I guess it worth it especially to build credit. But seems Felicia is on costumer service its been a plus!! I totally recommend her. 💪
Decent selection of bikes. Went inside with cash money wanting to make a deal on a older used bike and they wouldnt take less than asking price, which was higher than average price on that bike🤷♂️
I must say this company was by far the BEST experience that i had when purchasing a motorcycle and this is my third purchase. The sales person that helped me was Josh, when i tell you he actually listen to what i wanted and with everything that is going on he made it so smooth by sending me pictures of my bike to my cell phone, following up with me to make sure i got them and just overall letting me know what was going on. When i arrived to the store all i had to do was sign and ride off. They even gave me a battery charger as a gift how sweet is that. Normally you have to call and call to get your questions answers nope not this time they were calling me. I will be going back for my next purchase for sure. An how could I forget Ashtin, he made the financing part a breeze thanks again you guys yall ROCK
I love going to MotoMax and dealing with Felicia goes out of her way to help me and takes the time to get to know the customers delivering outstanding customer service and a comfortable experience. She is the best and one of the reasons i keep going back.
Awesome environment! There salesman Kyle was very respectful and super helpful through the whole process.wouldnt buy a bike nowhere else.
Eric and Ashton helped me out more than I could explain with the process of getting me on my first bike. They were always helpful, quick and seemed as excited to get me on a bike as I was. Id recommend this place to anybody looking for a motorcycle, 4wheeler or dirtbike. Got good prices on a few accessories as well. Two thumbs up. Love my new Harley
I purchased my first Harley from MotoMax and the experience was like I knew everyone for years. And you know when someone has an incredible personality when they make you forget about how rough your day was, thankyou so much Mrs Felicia for all that you do!!!!!!!
Ms Felicia was a big help and worked with us and even stayed late to help us finalize everything and our sales man Kyle was awesome and very helpful def will be doing business with them again!!
Was fine nice people just used bikes I was looking for a new z900 but no luck
Great service. Awesome working with Josh. Made things smooth. Love the new bike and loving life. Recommend this place.
The customer service was phenomenal! Very impressed by the kindness and professionalism of all the employees. Fair prices and Nice selection. Thanks guys!
Purchased a four wheeler for my kids and was very pleased with my experience.the staff were very friendly and customer service was excellent would definitely recommend.
The man at the counter was friendly and professional. I bought a good helmet, a Chrome Skid Lid, for $53 and change out the door. I was offered the option of one in a box without asking. When I left an employee with whom I didnt deal wished me a good day as well. Would go again.
Awesome place! The entire staff is friendly and very helpful. Bought a great bike at a good price. Eric was straight forward throughout the process.
These guys are awesome! Gotta say thank you to Mike in the service department! he was very helpful and very patient with helping me and answering questions I had. all very good people, great service!
Great people work there and can ask questions at any time. Even if its just trying to figure out what you want they dont pressure you unto buying an u thing.
Good website.
My guy Josh took great care of me! As a new rider, Left there with more knowledge and confidence! Great shop!
I did have some issue with the servicing of my bike. Not sure who’s fault it was but when I called and spoke to Ashton, he immediately corrected the problem and took care of me. I was able to pick up my bike after work on that day and I couldn’t be happier
Great place to buy a bike...they have everything that you would be interested in.. customer service is great...I highly recommend buying from them
Josh and Felisha are great people from the app to getting the bike the whole process was so simple and easy ANYBODY need a bike come to motomax and deal with Josh and Felisha
The guys Motomax took special care of me and my Brothers as I purchased a 2009 Hayabusa in MINT condition!!! Y’all need to go holla at Josh Ashton and Kyle to get ya new Beast!!! Thanks Motomax🔥🔥👑👑👑. -Ace
Great customer service and best price on tires. Beat the prices I was considering online by a long shot.
The few times I’ve been in motomax the staff has always been super helpful. Josh was great at educating me on what bike i should and shouldn’t start out on and gave me great pointers about being a new rider.
I brought in my Rear wheel to buy a tire and have it put on and balanced, Corry made me a priority and Bobby took care of my tire ASAP. Kyle was great to talk to while waiting even though he rides an Indian ( lol) . I had a great customer service Experience, Corry was beyond helpful. I am an ole retired Marine and I really appreciate fast, professional service. This place really is my go to place. Thanks for being more than just a store, you had Character.Semper FIMr. Tracey Swann
A Great Experience!The experience that my boyfriend and I had with MotoMax was a pleasant one. They have everything under one roof, helmets, gloves and boots. And the deals they have were amazing! I even picked out a new helmet and gloves to ride with my boyfriend. I would recommend MotoMax to any one not just looking for a great deal on gear but also a motorcycle dealership that will take care of you!
Ashton and Josh were very helpful! Made it an easy process! Very personal.
Literally such great people love the atmosphere best shop in Raleigh!
MotoMax of Raleigh is the place to go to find your dream bike. I financed my 2009 Suzuki GSXR 1000 with them and it was such an easy process. The stuff their was helpful and answered all of questions. Whenever I had a question about my payments or needing a couple more days to pay Felicia, my account specialist was always willing to help me out. She went out of her way to assist me and remind me to pay but not in a annoying way. Her voice is always so pleasant and you can tell she is always happy to help. When I am ready to get a new bike I will definitely be going to MotoMax again.
I just love that I have a strong relationship with this company. Felicia goes out of her way to help me and takes the time to be personable on a caring level with customers delivering outstanding customer service and a comfortable experience😊😊
I bought a Bike from MotoMax about a year ago and it was just like buying a brand new bike Suzuki 1300 awesome bike, the service there was unbelievable, friendly helpful people. Anything i asked for they gave me and if they couldnt it was explained why not and totally understandable. Even after the sale the service was outstanding. I strongly recommend anyone looking for an affordable used motorcycle this is the place you buy from. Hands down MotoMax is the true meaning of customer service and quality product
Great staff to to deal with here, decided to get back into riding and decided to check them out. Easy going guys here, found what I wanted here, Daytona 675, talked with and dealt with Eric for the majority of everything except final paperwork. Super nice guy, answered every question I had and didnt try to push a more expensive bike to make more money like most dealers will. Told me a day the bike would be ready and it was. Definitely check them out if your looking around.
Come see my boy Josh ! He takes care of me everytime ! Must stop by!!
Met all my motorcycle needs.