I really enjoy going to Things Remembered at the Puyallup Mall! The ladies there are super nice! Ive only had one issue with my order, but all of my other orders have been great!

This is one of my favorite stores to buy gifts. Staff is very helpful, friendly, and patient. Gifts are personalized tio customers specifications, and they do their best to accommodate all requests, and to do it quickly. Store is nicely organized, beautiful displays, and always spotless. A gem of a store.

Miss Elliot, I am actually the employee that got tears in her eyes that day. I want you to know that there were a few rude customers ahead of you. Very impatient people. That had led up to those tears. Debbie is very good to us employees. She has been there for all of us. Im not sure what customer you are talking about, but Debbie does go out of her way on days she is off, not just after working her shift. She does not get paid or anything for traveling to go pick up items our store is without. She does it for the great customer service experience for all of you. Im truly sorry you came in on a day that was one of our highest volume days. I ask you to please come back and have a conversation. We are all fun ladies and try to make your experience the best it can be. We have employees and customers that come back specifically to visit Debbie. We are all only human and I got a little over whelmed that day.

I found the sales clerk very friendly and understanding and helpful. The fact the engraving could be done within an hour... was Fantastic!!! Ill be coming back again!

These girls are great!! I found myself scrambling for an engraved pen at 6pm on December 12th, and while I found the pen at the Southcenter location, they couldnt have the engraving done until the next day. I called this location, and Brittany told me to come down, theyd be happy to do it for me. I expected to wait an hour, but it was done much faster than that. They did an awesome job, too!

Wonderful place to shop for everyone everything you want for beautiful memories!

I’m reading the latest comment about the manager Debbie being rude but I’ve shopped with the same manager for the last 15 years! Never a mean bone in her body. To be honest, I’ve actually followed her from Fed Way store, to the Military base, and back to the Puyallup store. This manager is exceptional! I’ve been totally taken back by this rude comment. Debbie has went to alderwood, silverdale, and down to washington square store in Oregon before to get product for me. I’m very sure that the lady below had it all wrong. Again, I’ve been coming to Debbie for 15 years, and all her employees love her. I’ve seen some of the same seasonals in her store that keep coming back to work for her. I’ve been there when old employees bring in gifts for her! She’s wonderful and ALWAYS gives the customer the best service. I’ve worked in a production retail store before as well. Truly think people would understand that working there would be hard. It’s an engraving store! You don’t snap your fingers and the engraving is on there. I’m just floored about these rude comments about Ms.Debbie and her team.

Great place to buy memorable gifts.

Great place for personalized gift for any occasion!

They have wonderful personalized gifts.

Appreciate the work they did, I was having glass candlesticks engraved, one broke and they replaced it and still got the work done on time. Thank you!

The cashier was disengaged, not personable or friendly. I came in at 8:18 PM on Thursday. Whatever happened to customer service, fire her, she is a bad rep for the store.

Good business

Its ok