Jane and Martin were so wonderful in helping me add a line/watch onto my account! Will be coming back to this location for any future plans!!
Vanitty was so patient and helpful. My brain can totally understand what she was saying. She wasnt pushy at all. Perfect in every way.
Great Customer service.Thank U Vanity.
Even though there was only one worker and a bit of a wait, she was very helpful and made the process of getting my father-in-law a new phone very easy.
Jane was so kind! Definitely going back here for future upgrades
Vanity was super helpful! She answered all my questions, took care of my transfer details and was very patient. She was fantastic!
I just had the most amazing service with a smile from Vanitty at this shop I needed to upgrade to new phones on my plan and kind of get the most bang for my buck they walked me through all the options were able to lower some payments on my bill got me new phones and I was a Frustrated after being turned away from the store at the South Hill Mall who told me just to go to Best Buy… She did everything for me made sure made sure all my apps worked and pictures and contacts saved… I definitely would go back
Vanity H was amazing to work with. Due to an issue with my account I had to talk to multiple departments over 4 days. It required me returning to the store 4 times. Each time she helped me navigate what was happening and directed me to the correct departments to work with. Her patience with me and the situation was so welcomed. If you need to upgrade or have issues with your phone, I could not recommend working with Vanity more.
Great service ! Jane helped us with transfers and our two upgrades
Martin set me up with a new phone thank you ! Good customer service
Excellent job. Best support person Ive ever encountered. Very professional and courteous. Friendly personality.Give the man a raise!
Vanitty was a great help today one of the best ever employees excellent and very professional customer service, highly recommend
Vanity, provided me exceptional customer service with the set up and purchase of my new phone ❤️
Jane helped me get two new devices highly recommended
Martin was amazing!!! He did a wonderful job helping with my upgrade. Excellent customer service and a great positive attitude!!! I highly recommend this store and their employees!!!
Staff very helpful. Clean and social distancing. The reason for the visit was to replace a busted phone. Due to a chip shortage there were only two android phones to choose from. Come on
Martin did a good job setting up an account thank you !
Had been to 2 verizon stores with horrible experiences...Anthony and Jane made getting a phone fun for the first time in years and even got me a bunch more trade in value after digging to find my promotion...very happy will only go here from now on thank you guys
Jane got me an upgrade amazing rep
Martin was our sales person and did an exceptional job. He is very knowledgeable and personable and transferred all my data to my new phone as quick as can be done. He also saved us money since we are very loyal Verizon customers. Thanks, Martin.
Martin was awesome and helped me with everything I need. Thank you
We Switched .. from Walmart Straight Talk to Verizon.. Excellent Customer Support n Service ... Page our Gal was er Is Superb as was er is Andy the Area Regional Sales fella .. Page brought smiles & persistence to port my cell number as my carrier wouldnt divulge my account # n pin until I canceled my account & Page knew if my cell was inactive with my carrier shed be unable to port my same cell number n being a local home handyman I count on my clients past & present getting a hold of me .. Five point five stars for Miss Page ... Thank You
Vanitty H was the most outstanding person I have ever dealt with at Verizon.. she made everything get into working condition flawlessly... She is more than a valuable asset to this location... Ill be back with friends!Thanks again Vanitty!
Vanitty was excellent with transfer and set up. Complete joy to work with. A Bailey
Jane helped us get upgrades great service
Justin was very helpful and took care of me. Keep him as an employee. Excellent customer service.
Came in to buy a new phone, went from a pixal 2xl to S21 ultra. Worked with Justin who made the whole process smooth and painless. Made sure all the things I wanted transferred over and when my old phone was trouble, he didnt give up. 10/10
Martin did a good job setting up my phone !
Martin did a great job with excellent customer service!! Highly recommend seeing him and all his associates!!
Vanitty was extremely helpful and kind. Helped get discounts and find what I needed. Great experience!
Martin did a good job saving me money on my bill and got me set up with a new phone, I recommend this location !!
Martin was such a great help today!! 2 new phones and everything went great with our transfers.
Vanity was terrific very Patient and Super helpful
Martin did an awesome job setting up my phone!
Kyle was great helping me get my phone issues resolved and saved me money on a new phone. Highly recommend this store
Martin did an excellent job porting me over to Verizon, thank you for the great service
Martin went out of his way to give me the best service possible! Thanks so much!
Great sales person to deal with. Definitely shop here again.
Martin did a really good job. He was very nice and very helpful.
Kyle and Martin were terrific and friendly and Kyle went out of his way to provide excellent assistance today.
Vanity was amazing. She was patient, helpful and quick. Could not have asked for a better experience.
Martin was super helpful, courteous, and patient. Thank you.
Artin gave fast great service!
Martin did a great job super friendly and helped out alot.
Vanitty was extremely helpful se has amazing customer service in addition to her endless amount of Parian energy!She definitely deserves a raise!!
Martin did an amazing job answering all my questions and patiently helping me. Thanks Martin! Happy Holidays!
Martin was fantastic best ever!
Martin did a great job thank you !
Jane did a great job
We were so pleased with our service at this location! The woman who helped us was extremely patient and helpful. We will definitely be coming back to see her for any problems or further help with our Verizon Accounts.
Vanitty is doing a great job, I would hire her for my own company
Martin was so helpful to an old lady like me making this huge transfer . Got me set up with my new phone and dint lose a photo or contact . I appreciate all the hardwork being done at this location .very nice !not sure who wrote this. I know I didnt write. It. Would never call myself an old ladyShame on you!
Martin did an awesome job!
Quick fast and easy. Helpful and friendly service
Vanitty was very helpful.
Martin and Kyle were great and knowledgeable on our phone purchases and our questions!
Martin was great!(:
Martin was very helpful and knowledgeable. My old phone threw in the towel, and was permanently stuck on the logo screen. I was so worried about losing all my photos and contacts, but he was able to find them all, pointed me to a great phone and got me set up with a plan that meets all my needs. Thank you Martin!
Martin was amazing at helping to answer all our questions and get us two new phones. Thanks Martin!
Martin was very helpful and put up with me when first came in I was stressed and not nice this young man turned it around and help me greatly
Wonderful experience, as always. Page was a wonderful help, got my new phone picked out, pre-ordered and set up super fast, I love my Note 20 Ultra! Thank you
Kyle was very patient with me and helped me get a new phone cause my old one wasnt working for me. Thank you!
When to the Verizon store and dealt was a Verizon rep name vanity she was awesome she transferred everything she got everything set up for us and it was quick loved it thanks for unity
Martin was very helpful and explained by steps so I could understand. I would highly recommend him to help others.
Martin did good job helping me with a new phone and kept me good company
Martin did an awesome job! Thank you!
Long story short, I broke my phone and needed a new one. I decided to upgrade my husbands phone while I was there and he was home. I asked the gentleman to double check the storage to make sure I wasn’t getting less, he said I was getting twice as much as before. I got home and was disappointed to find out that I had actually just gotten half the storage I needed. I called the store and they said they would have to order me a phone because they didn’t carry more storage in store. I went back on 8/5 and Martin helped me at the Puyallup location. He was super patient and helpful having to transfer over and exchange everything. He also answered all of my questions without hesitation which was not the case with the other gentleman who seemed to have been rushing me out the door. Either way, problem solved. Thanks Martin!
They are super friendly very welcoming the reason im giving them a 1 star is because they were not able to save any of the issue with my phone so they are not very Knowledgeable so I now have to go find a store that can help
Dec 3, 2020Wow! Kyle helped me today and was soooo patient, kind and very professional. He took his time explaining all the diffrent phones to me and why certain phones would be best for what I needed. He was very honest and also funny. He made my experince enjoyable and didnt make me feel bad for not being tech savvy.While I was there a very rude gentlemen came in. Kyle handled the situation well and was as polite as could be. Way friendlier than I would have been. He politely helped the client the best he could and provided him quality service dispite his rude and attacking behavior.Throughout my experince with Kyle, he repeatedly said I could come back in anytime and he would help me with anything else. Verizon is very lucky to have such a qualified and professional employee. Thank you, Kyle! You rock!
My I phone 6 plus was too old and not working at all. I sell real estate and cannot be without a working phone so I stopped by a TCC Verizon store in Puyallup and had the pleasure of working with Kyle S. He was quick, helpful and kind and I could tell he knew what he was doing from start to finish. Excellent customer service is rare and I always appreciate it when I find someone who offers outstanding service. If you need a phone ask for Kyle S. You will not be sorry!!!
I came into the Canyon store and Martin was amazing! Very patient and informative with my questions. Highly recommend going here.
Martin and kyle were awesome they helped me understand my bill, and treated me like the loyal verizon customer i am .26 years with verizon . helped me set up my new phone and transferred all my information . thanks you guys
Wow what great service. Stopped by to get a new phone set up and Page was so helpful. Was in and out within 15 minutes.
Alfonso waited on me. Lost my phone today and I was in a hurry. I had a new phone and out the door in 12 minutes. Highly recommend.
Martin and Vanitty did an amazing job helping my husband and I get iPhones. They went above and beyond to make everything make sense and we left happy.
Chris was super helpful informative and actively trying to help me save money. The people here are worth the visit alone!-Great staff-Great service-Fast workersDefinitely a 5 star experience.
Page gave us a seamless experience. She was knowledgeable and friendly. Highly recommend!
Martin did a solid job setting us up with our phones, thank you ! Recommend this location for the customer service.
Good customer service at this location, Martin helped me get a new phone and work somethings out with my bill . Great location
Martin did a great job while juggling 2 customers!
I just changed from my carrier to verizon and. I found out they have the best nationwide coverage where other dont have service
Been putting off getting a new phone because its always a hassle and something seems to go wrong everyone. Martin helped get me get my new phone with no issue, took the time to help me get everything I needed. Great customer service ! Keep up the good work .
My experience at this store has been very good! Staff had been very helpful.
Martin was a great person to work with, he went the extra miles to help me. Thanks
Young man named James was very knowledgeable and had a professional appearance. 5 stars, will recommend.
Martin was very helpful and friendly.
Kyle was amazing to work with I would recommend him to anyone! Very knowledgeable super nice!! Thanks for everything Kyle.
Martin helped with my new phone, and the experience was great . Definitely recommend this location for anybody looking to get a new phone, good location better customer service .
Brad was extremely helpful & friendly during my visit. He helped me get my phone replaced with no pressure & hassle free. Brad helped me finish my Christmas shopping with some amazing deals. Definitely made me want to stay with Verizon and this store will have my business. Thank you for making something stressful so pleasant.
I came in lost my prepaid phone Alfonso got me on a new phone and tablet and helped me recover all my information. Great service
Very friendly and extremely helpful. Highly recommend this store.
Martin was wonderful on figuring out what was wrong with my phone . Was also able to help me get into a new phone with out any issues . Made things easy I recommend this location for anyone looking to get Verizon service or a new phone, painless!
James was super helpful in explaining everything to us. I wish Verizon wasnt so expensive but the customer service provided to us every time keeps us coming back❤️ he setup our Disney plus on our tablet as well, we spent 4 hours trying to figure it out on our own...
The store manager Alphonzo was efficient, friendly and helpful. Highly recommmend!
Vanity provided excellent service.😀
Martin did a great fabulous job!!
Martin helped out with my old phone, and helped me get a new phone . Great personal service I recommend this location .
Brandon was AWESOME!! He got me into a new phone and answered all of my questions. I would definitely recommend him to anybody for their cell phone needs!! This was the best cell phone buying experience ever. He told me hes been with the company for two years and I couldnt believe he wasnt a manger!!
Martin did a good setting up my phone after I lost my phone thank you
Brandon has been so friendly and helpful all 3 times that I have been in this store. I lost my phone and he got me into a new phone without it costing a fortune. I also brought my mom in and asked for Brandon because I knew he would be able to help her. In the past weve been in and felt rushed and never had anyone take the time to answer our questions. Brandon goes above and beyond to give exceptional customer service. I will always come back in and ask for him personally.