After trying at 3 different dealerships, losing $500 to someone, and 6 or 7 loan companies Ryan made it happen. And the car looks and runs like it’s brand new! Even with no credit! Thank You So Much Ryan Watson!!!

Mr. Ryan Watson took great care of me and got me in the car of my choice while still maintaining a reasonable car payment. Definitely plan on coming back here for future cars

Where do I start ? The team that they have here at this location is beyond your average customer service level. I’m from the south so I know all about southern hospitality and showing love to people just out of gp. Honestly, not knocking Seattle, but it’s just clearly not the same with the hospitality and all. People here are a lot colder, that’s with almost every experience I’ve had with customer service. Literally, when I came to this location I felt like I was home. Everyone genuinely cared, it wasn’t just for show. I was greeted by Issac, even when I was leaving he was very nice and So respectful. Troy was like one of those down south just laid back cool brothers that made sure you understood how much he had your back. Then I met Ryan, Ryan and I kicked it off like we had been homies since way back. I’m telling you, it was the most genuine car deal I’ve ever had done. Most places are super up tight, making you feel uncomfortable, things are totally operated different here. Your team is amazing ! This is what every dealership need, please spread what you do here around to other dealerships! It is definitely needed ❤️

Came in with very high expectations due to the reviews about this place and about Ryan Watson and I was certainly not disappointed! I was let down from past experiences at other dealerships and care here as a last ditch effort to get myself a car and I walked out a couple hours later with an amazing vehicle. Ryan was very kind and helpful for getting me an amazing car within my budget. I feel very lucky to have found this place! Spencer also deserves high praise as he let us check out the cars as we pleased and had them all ready to test drive for us. Everyone was very kind, patient and honest with us. Thanks to everyone here for their kindness!

Got my car! Ryan in finance went above and beyond to get this car for me. Even though I never met this man a day before in my life, it still felt as if I had known him for years. Ive never been to a dealership where someone is determined to help you on real strength and not just on a business level. He was talking to me, encouraging me and mentoring me as well. Giving me instructions and advice on my career and showing love as if he was a family member! it felt like he was just one of my homies! I felt comfortable, I felt in place. Most times during a car deal you tend to feel a bit nervous as you wait for an response of whether or not you will be able to drive away with your dream car. He kept assuring me that even if it did not take place today, that I would still be able to prosper in other ways and just being totally uplifting and inspiring. I would love to work for a team like this! Ryan honestly needs to be a trainer, they need more folks like him on the team!

Ryan Watson and Spencer were absolutely amazing. Ryan especially made the process so smooth and easy, especially given my situation. I’m beyond thankful for him and his team there. It’s been a long time since I had a vehicle and he matched me up perfectly. I’m 100% satisfied with my purchase and would highly recommend anybody looking for a new vehicle to visit them.

Kevin was very helpful when buying a car. No pressure whatsoever, financing was easy, and they were very upfront and honest about servicing my new car. They put me in a 2019 jeep cherokee and I absolutely love it. My car goes in soon to get a new windshield that they promised. Super happy overall.

Ryan Watson was able to work with me and find me the right deal that would fit me perfectly. The whole crew work together to care of their customers. AND I MEAN IT. 5/5 and its not a debate.

Brian Griffith was amazing and he helped me get into an affordable suv that was in mint condition. The whole experience wasn’t stressful at all. Brian was patient and very kind😊

Brian Griffith is amazing. He was able to get everything situated before I came in so I didnt have to spend my day off in the dealership. He was thorough, quick, beyond easy to talk too. Convinient, and always available. He made the entire experience comfortable. We even got into a bind, that he was able to go to bat about and came out exactly where we hoped. I would recommend him highly! & I will anytime the opportunity presents.

Thank you Kris Smith and Ron Moore for making a dream come true. I never thought anyone could get me approved for a car loan in a million years. Due to poor credit and no current credit. And Thank You both for your time and expertise and experience in making this all possible. I have been telling everyone to come and see you both. So their dreams can become a reality. You both are awesome I have been recommending you Kris Smith and you Ron Moore for the best experience they have ever had. Thank goodness there is honest and upfront people like you both. I cant say enough. Sincerely, Debra Reilly :)

Brian at WA Auto was AMAZING! He seriously made the process of buying our newest van so simple. He helped with all the financing and finding us the perfect van to fit our budget. My husband and I both work full time in opposite directions of one another so getting to the dealership wasnt going to be easy.We were able to go do most of the transaction via text. It seriously made it a breeze!I would recommend working with him to anyone!!

I had an excellent experience. I worked with Brian Griffith, and from the very beginning of the process he has helpful, upfront and sensitive to my financial needs. His attention to detail is great. Brian not only helped me get the best deal possible, but he also made sure the car I bought was in excellent condition. He was great to work with and would highly recommend him to others.

Brian was very friendly and professional when my mom bought her car, so naturally when it came to buying my first car we turned to him first. Hes a miracle worker. All the staff are courteous and the atmosphere is clean but relaxed. It really seemed like they wanted customers to feel comfortable. Im definitely going to be directing friends and coworkers towards this place!

Steve Hubbard was awesome in getting me into a factory certified used car at a great price and great terms with no hassles. I had a bankruptcy that was a little over a year discharged and I did not know which way to turn to get started again. Everybody at the dealership was great, patient, and pleasurable to deal with. Highly recommended.

Brian Griffith and Washington Auto Credit were really great to work with! We were able to purchase a very clean car with low miles at a fair price. Brian also helped us get the best terms possible on the loan. Even when I gave him a bit of a difficult time, he was very professional and very effectively addressed my concerns. We did most of the transaction by text messages and email and then went to Chehalis to pick up the vehicle. Easy as could be!

Chris was awesome he made the whole process very easy. I went in not really sure of what I wanted and he showed me a bunch of different options in my price range. His priority wasnt just to sell me a car it was to make sure I went home happy with my decision. The best part was the low apr, I had no credit history and was very pleased with the rate they were able to give me. Highly recommend going there, especially if you have no, or low credit score.

Brian has been more than patient in trying to find us a vehicle for a year and we were finally able to get the one we wanted with his help he is very professional and kind. I will definitely be referring friends and family to see him. Thank you for all your patience and help. From a very satisfied customer!!

We could not be happier with the service from them. Brian Griffith was amazing. He made us comfortable during all the process and was super friendly with our kids making the process smooth for them too. We didnt expected that we would be able to get such a nice car for our family. We will for sure be back! Great customer service!!!

Brian....THEE best ever! It was an hour and a half drive for me to get there! He totally made me feel comfortable...no pressure what so ever! He did everything possible to help me get in a vehicle! So recommend working with him and his team! It was totally worth the drive...and leaving in my new vehicle didnt seem like the drive back was as long! I would give 10 stars if it were possible! Thanks again Brian!

My experience was nothing less than a breeze. Amanda took amazing care of me. She worked extra hard to get the deal of a lifetime for me. She was very respectful of my schedule and worked miracles with the little time I had given her. Just under a week, and some text messaging, she pulled it off. Nothing less than amazing. Much thanks to you and your team. 💚💚💚💙💙💙!!!!

Brian Griffith did an absolute fantastic job with helping my fiancee and I get the car we wanted. During this he showed great attitude, customer service and respect. My fiancee and I are extremely grateful and will do business and recommend any of friends to go him for the satisfaction knowing they will be taken care of like we were. Thank you again Brian

I made the call to inquire about a vehicle. I got Chris as my, sales person. I quote this because the term does not adequately describe what he does. I drove in to meet him,and immediately felt comfortable, like Ive known him for years. I am well versed in the art of the sale, so I expect the typical, pitch, when I buy a vehicle. I didnt see or feel this at any time, and I am sensitive to it as it makes me very uncomfortable and skeptical. It felt like I was just checking out cars with a friend. It was a great experience, and I will not only be back, but I will proudly recommend Chris to anyone. He is up front, honest, and genuine. A good man in my book.Thanks Chris!

Brian Griffith and his coworkers are awesome to work while buying a new car! I had a terrible feeling before actually going to the car lot, thinking the experience would be what I had experienced so many times before after deciding to buy a new car and walking onto a car lot. I initially referred to the car lot salesmen while speaking to my companion as Eagles, ready to swoop down on their prey! But there was none of that! I actually always felt at ease and comfortable to walk around without a salesman escort! Great experience hands down!! The whole buying process was streamlined and quick!

It was absolutely wonderful. Im so happy with the van I just bought. The service was awesome. Every one was so great and thoughtful it was a wonderful visit Bill and Brian made it so easy thank you guys

Great experience, Brian went above and beyond to ensure that I was able to find the right vehicle and loan for me!!!No pressure and treated me with the utmost courtesyand respect, unlike the other programs that want a quick sale and look down on people who dont have perfect credit.Thanks Brian for all your hard work to make this happen!!!

This is the 3rd time Ive called on Brian Griffith at Washington Auto Credit for a new vehicle and just like the previous two other times, the experience was so easy and Brian made a deal work on the vehicle I wanted. Ive called on other dealers in the last couple months and got the runaround and told that I needed an insane amount of money for down payment. I found the vehicle I wanted in the morning, emailed Brian about it and gave my updated personal info, and within two hours he had an approval at the terms that I said I wanted. He had all the paperwork ready, had the truck washed and cleaned up, and I was outta there in less than an hour. Anybody that has been turned down or given the runaround by other dealers for hours on end, I highly recommend calling Brian at Washington Auto Credit! It will be the best car buying experience youve ever had! Thanks again Brian for the fantastic experience. I love my new Durango!

Dont waste your time. Keep moving on down the road We filled out the information on the web. Got contacted by a James Steel. We called him back and discussed our concerns, issues and maximum payment. James told us no problem. He found us a lender to work with. However every time, I asked a question I got 1/2 answers, I will call you back. I asked, what is the criteria, what should we be looking for. I could not get a simple answer of max mileage. I got passed on to his boss. HE still would not give me a simple answer. I went as far as asking. If your person took me out to look at cars, what would be the max mileage. All I got was double talk. Then I was told the payment we wanted was not possible. We needed to spend more money !!! Thanks James for wasting almost a week of our time !!!!!!! We told them that the lender they wanted us to use was CPS. They have a 1 star rating. Out of 77 reviews 68 were 1 star !!!! He had an excuse for that saying that you cant believe ratings !!! BS !!!7-10-18 UpdateDidnt know I had an answer......Be advised Sir - We continued our search with the SAME criteria as we gave you. Guess what .... We went to a regular and real dealership and purchased a 2013 Kia Soul with 65k mileage with the payments we wanted !!! With a good selection of cars to choose from also. So again, I tell people keep moving on down the road, you can find what you want !!!!! Dont think cause you have issues you have to go to a small corner lot, buy here pay here, fly-by-night lots. The right lot with the right salesman and sales manager and you CAN drive away with a smile >: )

Brian Griffith and kris smith are the best after we were approved we took the car home 15 days later the bank had backed out and they both fought tooth and nail to get us another loan in which they succeeded and even got us a lower payment and interest rate than the original loan was. I would recommend these two too anyone. They simply are the best thanks guys for the experience and the dedication.

A HUGE shout to Ron Moore and Kris Smith at the Chehalis location, they went above and beyond to make my experience as quick and easy as possible. I had gotta Rons name on referral and I called him immediately and informed him of my situation( bankruptcy and divorced single mom). I told him where I needed my payment to be and he had 3 cars ready for me to look at the next day and sold me the 1st car I looked at, I was in and out in 3 hrs total. This has been the Best car buying experience Ive ever had and with this being my 1st car in only my name Im super excited that it worked out!! Thanks Ron and Kris for treating me like family and making sure that I had peace of mind when I walked out the door..I will definitely be recommending these guys to everyone I know that may be in the market to buy a car:) you guys Rock!!!!

Brian exceeded my expectations! I was very defeated from being denied multiple times due to my lack of credit history, and then I put my trust in Brian to find me a loan. Not only was my interest rate much Lower than I expected, he had the perfect car for me to fit the loan. I was nearly in tears for it couldnt have worked out any more perfect for my first car loan. Brian was honest and efficient, and I cant recommend him more. It was worth the 2.5 hour drive and then some. I am 100% pleased with my experience. Thanks Brian!

Eric at Washington auto credit was awesome. I have recently filed bankruptcy and driving a car that was like a tin can, I spoke with Eric numerous times on the phone, he secured a loan for me and had multiple cars for me to choose from. I drove home in my Hyundai Sonata! Thank you so much Eric for all the work you put in for me. Maria F.

Eric is awesome! He helped us every step of the way and made it as painless as possible. He made sure we got what we were looking for yet kept us within our budget! We will now be reg customers of yours!Jack and Amy B.

Kris Smith made the impossible possible. Id recommend him 100 times over again. He went above and beyond to make sure that I left happy. With my bad credit and a large amount of negative equity that needed to be taken care of, I left with a brand new 2017!

A huge thank you to RON MOORE and KRIS SMITH for their help in getting the right car for me! You are both kind individuals who listened to my wants and needs in a new car and took those things into serious consideration when shopping the lot with me! YOU GUYS ARE THE BEST!

Kris Smith went out of his way and time to help me get the my car I wanted. I was very pleased with his service. I would like to say thank you very much.

Steve was awesome. He got us qualified which was not easy and made it very easy for us. We were very specific about the car we wanted and he found it for us. We highly recommend him.

Had a great experience again! Brian Griffith has helped with 3 vehicles now and I will continue to go back to him for assistance! He makes the process easy and is flexible in working around your schedule to get you into your car or truck right away! #happycustomerX3

Kris Smith went very much above and beyond in taking care of me through the entire process. He provided genuinely open, honest and extra effort in getting me the vehicle I really wanted. Ive already been recommending Kris to friends and coworkers.

Thank You to Brian Griffith, for going above and beyond to get us a car deal under extremely difficult circumstances. He never gave up and was in contact with us everyday, until the deal was done. Hats off to Washington Auto Credit for a job well done, and specifically Brian who never gave up on us. Thank You so much. Definitely will recommend to friends and family

Brian Griffith was an amazing salesman. We have purchased 4 vehicles from him and each one has been a blessing and he worked so hard for us. Wouldnt go anywhere else!

Ron is amazing!! Ive purchased 2 cars from him and have referred countless friends. Its nice to know youll be taken care of, nothing like the typical car salesman!!!

My husband and I worked with Brian, he was great! Super helpful, answered all our questions, and helped us get into the car we wanted! Would recommend him highly!

Kris Smith was such a great person to work with, so down to earth and honest. I am so happy with my new vehicile Ron Moore also was great to deal with. Thanks so much! Monica P

I have been working with Brian and he got my loan I needed. He has been very professional and does a great job communicating. I would highly recommend him for your auto needs

I could not be happier with my experience with Brian Griffiths. He went beyond what he had to and helped me get a car that far exceeded my requirements! Not only did it go smoothly, but he kept me laughing and thoroughly enjoying the experience! 10 out of 10, will buy from him again :)*UPDATE* Six months later and the ice got me into an accident that totaled my first car. Brian got me into a new car SO FAST. He really is the BEST I have ever had the privilege to purchase from. I will always go to him first!

I was Great to work with Kris Smith. Had everything together and helped me find a great option. Love my new to me Truck!

After having to do a bankruptcy I thought I was screwed and was going to have to find some piece of junk car and pay way more than its worth in interest. Not true at all. Brian Griffith helped me get an awesome new truck at a great rate.

Brian was excellent! Affordable payments, and an affordable down, we were able to drive away in a reliable vehicle that worked perfectly for us. Highly recommend making a visit to see Brian!

My husband and I just purchased a car and I have to say this was the best purchasing experience we have ever had. Brian Griffith did everything for us through email and all we literally had to do was go down test drive our car, sign the paperwork and drive it home.We are so pleased to have purchased through Washington Auto credit and will be sending all of our friends to Brian!!!

It was extraordinary Steven was exceptional. It was the deal of a lifetime for me. and the finance guy sorry I cant remember his name . They worked a mirical to get this deal done. I would highly recommend them

I had a great experience at awesome ford I got the car I wanted and I love it. Brian was amazing and explained everything to me. Thank you

Looks like Im not the first (nor the last) to give 5 stars to BRIAN! He made the usual car buying experience a lot less stressful, even with a deeply bruised credit. Anyone thinking that they cant get a car loan - go see BRIAN!

Brian Griffith helped me tremendously in a fast, smooth, no stress manner. I didnt have the time to go look for a car and get financing. I put in a request for information and he contacted me and I told him the type of car I was interested in and the next day he sent me information on a few cars. I told him which one and he drove it to meet me in olympia because I didnt have time to drive to chehalis. The paperwork was all done and all I had to do was sign. He was very pleasant to work with and highly recommend. I will be looking forward to purchasing my next vehicle with him too. À

Went to Chehalis, I 5 Toyota as a moral support for my daughter, dreaming the carshopping. Turned out that there was absolutely nothing to worry about. She had spoken to Brian Griffith before we went, and being prepared with all the paperwork we drove away with an awesome vehicle. Brian was able to set her up with financing and a great car. Thank you Brian Griffith, you are awesome!

After being in a car accident and needing a car immediately before i lost my job, Brian popped up and helped like a good neighbor. Great customer service, Instead of the pushy car salesman pitch we all grew to hate youll leave like youve met a new friend instead. He went above and beyond to help me get a car with a great price. Love the car and referred the company and him to friends and family.

Brian Griffith has been helping me with my cars since 2011. Great customer service. Always goes the extra mile when helping my family and I.Always request for Brian Griffith.

We finally got to bring home a vehicle for our family! I highly recommend going to Kris Smith to get your next car! Thank you so much Kris!

I never knew buying a car could be so enjoyable! Dan M. worked w/ me from the moment I called to the time I drove away in my new car & I feel he really had my best interest at heart. He was patient & took me from their Oly to Chehalis lots to make sure I found just the right car for me. I have been telling everyone I know how great my experience was & recommending they go see Dan when they are looking to buy a new car. I know I will never go anywhere else! -Christine Hunter

Kris Smith was wonderful to work with! He went above and beyond my expectations and got me into a car that I absolutely love. He walked me thru the process, start to finish, and got me approved for a loan with terms that I was happy with, especially considering some hiccups on my credit. He stayed late after close to help me get into the car I wanted and really exceeded my expectations. I thought getting into a new car was going be a hassle, but Kris made the whole process super easy, and was a pleasure to work with. I will definitely be coming back for my next car!

Brian at awesome Ford helped me find financing for my 2012 ford fusion! He was awesome he worked hard to get me my loan! You Rock Brian!

Kris smith was so helpful with getting me and my family the car we were looking at. We would definitely recommend him and i5 cars to our friends and family.

The day my Chapter 13 was discharged, the engine went out on my car. Jeffrey got me into the truck I wanted within hours!! He was friendly and helpful and I would recommend him!

Brian was so helpful when I reached out to see what my options are. While still not ready to purchase hes let me know that hes here to help when Im ready. Even being many miles away, he kept me in the loop by sending me updates and photos as well as answering any questions. Thanks Brian!

Recently was in there buying my first car, had an amazing experience with Brian. Made being a first time buyer great☺️

Steven Hubbard was extremely helpful in getting my mom into a new car! Steve and Ron made an impossible situation possible. You guys are AWESOME!

Brian Griffith is truly the best, he is awesome 😊 His communication and commitment to his clients is above anything Ive experienced when buying a car. I will definitely buy next vehicle with him, he took the stress out of buying!!

Thanks to Brian Griffith, I was able to successfully buy my first car as a first time buyer! At 19 years old, I feel very accomplished with what Ive gotten done for myself, thank you!!

Let me start off by saying that my credit is beyond ruined and Im currently in an Open Chapter 7 Bankruptcy and had lost all hope when previous dealerships had said that I was approved for a car, then a few days later told to bring the car back (that happened to me twice with two separate dealerships). Chris Pearce was a total doll the entire process. Not only did he help calm my nerves but I was difficult at times and he was nothing short of amazing! This dealership is amazing and I plan on only giving them my business when my credit is better and I can get the Jetta I want. Chris Pearce definitely deserves recognition and a raise. He fought for me to get wheels when I was treated horribly by other people.Thank you guys SO much!!!

Kris Smith worked so hard to get me into my perfect vehicle. After being snubbed by other dealerships, Kris was was so nice and stayed late to make sure I got the SUV I needed instead of a car for medical reasons. I’m hoping my vehicle lasts forever, but when I need a new one, I’ll go back to deal with Kris!

Awesome service. Great people. Alex was very helpful. Thanks so much.

We made an amazing purchase on a great car through Washington Auto Credit! Ron Moores the man to see when youre looking for honest help to make this kind of big purchase.

Working with Kris Smith was a phenomenal experience. Walked in to the dealership in the morning. Drove out in a car by the afternoon. Kris worked really hard to get me in to a car that fit the criteria I had laid out, at a very reasonable rate. A++ to Kris Smith and Washington Auto Credit!

Brian Griffith made buying a new car awesome!! I definitely recommend I5 Toyota :)

Brian Griffith helped my fiancé find an amazing deal and helped me a few years back as well . I will be coming a again for the rest of my life

I would have never thought having bad credit Id be able to get into a car that was reliable and affordable I definitely went to the right place and my second car I know where Im going

Brian was excellent he was able to get me into a car that Im extremely happy with while staying in my tough budget. I really appreciate all of his help.☺️

I went in not expecting anything and then I met Brian Im extremely impressed with his dedication and assistance on finding my new car

I bought a truck not to long ago and the service was real friendly and fast. Brian was real good to deal with and to get me what I wanted

Brian was very helpful and he worked really to find a perfect fit for me.. IT was a great experience.

I was referred to Brian Griffith by a family friend. I look forward to working with him more in the future. Great customer service!

Made buying a car simple and easy. I felt like brian had my best interests in mind when making a deal.

Brian was a great help with getting me in to a new jeep.This is the second time I have dealt with him,and both times he has done a great job.Thanks..

Kris Smith rocked. He was attentive, determined and honest. Because of Kris, I was provided a great first car experience.

This place did exactly what I asked in a fast prompt professional way Brian had evrrythig ready to go when I got there I would recommend them to anyone great place great service .

I would highly recommend Ron Moore and Kris Smith, they go above and beyond great customer service. Great car buying experience.

Amanda helped me find the perfect car a few years ago and I would send anyone looking to get the best financing and a great deal to her!

My overall experience was awesome!!! Brian Griffin is a rockstar and awesome to work with!! Gordon Abear was very helpful and knowledgeable!! They made a great team and overall great experience.

Just a amazing place to go no hassle just strait forward Amanda what great staying in too of every thing great experience.

Was straight forward very helpful the man if you ever need a car I highly recommend Brian Griffith AWESOME FORD CHEHALIS,WA

Brian Griffith is great to work with. Your in good hands when purchasing a car at the dealership.

Brian Griffith help us out so much. He worked for days to get us the best deal possible.

I will definitely recommend all my friends to Brian Griffith down at Toyota in Chehalis...I had totaled my car and within a week Brian was able to get me in a brand new car...Brian is great...He will go above and beyond to meet your needs and/or expectations...If anyone needs a car,head down to Toyota in Chehalis and ask for Brian Griffith..

I had a great experience. I ended up with the car I love and the payment I can afford!

My name is Carrie Miller. My fiance and i went to find a newer car two weeks ago. At the time I was driving a 1984 Oldsmobile cutlass supreme and the alternator kept going out. Chris Pearce got us into a 2007 toyota camry with reasonable paymemts. Thanks Chris!

Great customer service havent bought anything yet. But feel good about the company.

Brian G. is amazing!!! I can always count on him to get me approved and into a great car when I need it!!! Thanks Brian!!

Brian did an amazing job with helping my family purchase our Jeep:)

I came into Washington Auto Credit with a deficient credit score and little hope for getting a reliable car for me and my soon to be growing family. Jeffrey Fredrickson worked hard to help me find a solution that led to preapproval and me leaving with a car. Not only do i have a reliable car, but i also have the chance to build my credit. I will definetly be back when it is time to trade-in for something new, and i will be sharing this experience with all of my friends.

Kris Smith and Ron Moore were Amazing I didnt think with my credit history I would qualify for a vehicle they both were able to get me approved and qualify to purchase my Kia Sedona I would highly recommend them Very Very knowledgeable and helpful Thank you so much!!!