Michael and his team did an awesome job getting me into the truck I was looking for at the price that I wanted! Not pushy at all and didn’t feel like your typical car sales process (in a good way)! Would recommend stopping by this dealership if you are in the market! Great job guys!
My experience at Larson Ram was nothing less than awesome! The team, specifically Clarence and Kerry, were so helpful. Clarence spent a lot of time ensuring I found the right car and was so friendly. He was patient and very customer focused. Kerry, who helped with finances, was also great. He was helpful, informative, and welcoming. Would highly recommend buying from Larson Ram and be sure to ask for Clarence and Kerry!
I bought the car of my dreams here for a great price, they had it on the lot for 9 months. They would be getting a 5 star review from me however they sold my a warranty that my vehicle was intelligible and didnt qualify for. Once I read paperwork and called about it they said it would be honored if something broke and if it werent honored I would get a full refund. So I decided since the vehicle has under 20k miles and I put half of those miles on it I would cancel the warranty so the dealership wasnt getting an interest free loan that Im paying interest on to my bank. I sent in the cancelation paperwork APRIL 23RD it is now JULY 8th and still no progress toward cancelation. This is absurd and Larson is a poor Stewart of my hard earned money in the middle of a pandemic. Despite getting a great deal on my car, I nor any of my friends/family will ever do business with Larson Dodge again.
Rodney & his sales sidekick D The Closer (forgot how to spell his name) were great @ Larson in Puyallup. Tyler and Daryl helped in making things right, their customer service earned my business for life. Cynthia Lee in finance was great & VERY quick. Would shop here again for mynext vehicle & I recommend Larson in Puyallup to friends and family. I LOVE my Jeep! Thanks Team!
If youre looking for an incredible car with a great price you go through Larson. If youre looking for the best service you could ever imagine you ask for Dan in sales and Stephanie in finance. An incredible power team and just an overall great car buying experience. If I could give higher then 5 stars I would!!!!
Prices are usually 1500-3k less than surrounding competitors which is always appreciated. Great quality vehicles, good warranty offers, and a good team that doesnt pressure you into something you dont want.We worked with Dan for the test drive which was a great experience. Stephanie in Finance made everything as smooth as possible and again, no pressure to buy the most expensive warrantys or such. It was perfect!
My experience was more than amazing.Tammy Jones was able to get me in the truck of my dreams. She made the process easy and enjoyable. I would recommend you to check out Larson dealership if you are in the market for a new truck or car and ask for Tammy you will not be disappointed.
Tyler was so helpful. He got the deal done with 0 hassle! I would highly recommend going here for your vehicle purchase any day!
If you find a car at Larson that you like trust me go in and look. Their team is awesome to say the least. I worked with Clarence on getting my new car and he made my experience easy and actually fun. He wasn’t one of those aggressive annoying car sales men who follow and pressure you lol. He listened, understood and was very knowledgeable which made me comfortable with my decision and purchase. Then he took me over to Finance with Stephanie and she was absolutely amazing and worked magic on my deal. I tend to have buyers remorse after a big purchase and because of them I didn’t and left feeling confident and happy with my car. They were so great I took my boyfriend back 2 days later and he got a car too. Believe it or not Donnie (sales) and Karrie (finance) were just as great and we laughed and had fun the whole time there. Thank you Clarence, we will be back!!!
Rodney... Thank you for your help with my search for a new truck. You did a great job. Over the course of three months I searched for the right vehicle and talked with countless salesman... I found you were the best out there. You helped me find the right truck to tow my trailer. You were very knowledgeable regarding the vehicle, and answered all my questions. You were very detailed going over all the features of the truck, furthermore, you did it all over again when I brought my wife in to look at the truck as well. Also, your after sales service was remarkable. Again, thank you for all your help. Tell your sales manager to give you a raise.I rate you as excellent.
I worked with Kenny Olsen, Tyler Babcock and Cynthia Lee and they are amazing! They worked with me for over 8 hours to find me the perfect vehicle. When I almost went back on what I came in for (a SUV) and got focused on a sedan, they reminded my graciously what I wanted. They pulled strings, worked with the banks and got me approved for my dream vehicle. After we found the car, Cynthia worked hard to get me a better rate and a better deal with an awesome warranty package. I can’t thank them enough. I never felt pressured, they were willing the find work arounds (some of the seatbelts in the cars I liked were a little short for my size and we found seatbelt extenders). They showed me multiple vehicles. Once I chose my car. It was detailed. They also gave me a great trade in value.Another perk is they have multiple lots and will search their entire inventory to get you what you are looking for. They also kept me in my price point.I felt seen and heard and this was an amazing buying experience. I would 100% recommend working with Larson. I bought my first new car with them and I made the mistake of not getting my second with them.Thank you so much Kenny, Tyler and Cynthia!
Brent Keith has been great to work with. He and the rest of the team went out of their way to make it an easy purchase. I was receiving emails from several people and it was clear they were working as a team. Sales manager Paul Sterling offered a killer deal on my new Ram 1500. I highly recommend buying a vehicle from them!
I have purchased two vehicles from Larson now and both have been terrible. The first time they took months to send the payoff which in turn forced me to pay two car notes for 3 months. They offered zero assistance and tried to push the blame off on another business. Second I bought a Grand Cherokee and we promised that it would be pre-wired for trailering (they stated they all are). Well I went to have a hitch installed only to be informed that the factory wire harness would be $300 plus 8 hours of labor. Over $1k, cool Larson you told me it was on there. When I contacted the them they responded once then never again. I’ve purchased fleet vehicles for a previous company and if you’re in the market for a Dodge or Jeep. Go to Tacoma Dodge.
Adam with Look Larson (Larson Ram) did an amazing job for us. We had a wonderful experience buying my husbands Dodger Ram 1500 that a week and a half later I went back and saw Adam again and bought myself a Ram 1500. Adam went above and beyond to come in on his day off to make sure I was taken care of. Cameron in financing did an amazing job finding the best deal for me! We will always go back to Larson Motors to buy our future vehicles.
Thank you Tammy for a wonderful buying experience with the 2014 Grand Jeep Cherokee Limited. The team was helpful and made the experience smooth, and I never felt any pressure even when another person wanted to look Tammy was respectful and made sure I came first. She went the extra mile by also taking the time to make sure I felt comfortable, and even took the time to explain how to use the features in the SUV. The team made sure the little touches were taken care of by working together. They were Professional and Dwayne was clear and helpful during the financial part. I would definitely recommend this place, and Tammy to anybody looking to buy a used or new car.
Outstanding car buying experience! Great salesman Kenny Olson was.very knowledgeable and very pleasant. We couldnt pass on the deal they gave us. We were already return Larson customers and we cant say enough about this dealership.
I was helped by Tammy when I went in wanting to purchase my first vehicle. The experience was incredibly helpful and smooth, and I never felt pushed or pressured to buy anything. The finance manager was also really helpful and was able to help me finance the car with really low APR. Overall the business is very professional, clean and the staff felt like a family. The atmosphere was really peaceful and relaxed as well. I would definitely recommend this place to anybody looking to buy a new or used car :)
This was one of the best car buying experiences I have ever had. I worked with Cole and was able to get a fair price on a car that I had been researching for months. I have purchased many cars in my day and I have never had such a transparent and hassle free experience. I never felt pressured or uncomfortable and was literally in and out of the dealership in less than 1.5 hours. Great overall experience, I would highly recommend purchasing here, and if you go ask for Cole.
I bought a 2017 Chevy Sonic LT from Larson on 2/6 and I’ve never had a better buying experience. From Kenny setting up my appointment, to a very warm and helpful welcome from Tammy, then my dealing/sales experience with Brandon and my wonderful time with Stephanie in financing, every minute was top notch. I never once felt pressured. I felt like I mattered, and not just because I was buying from them. I will definitely recommend Larson to my friends and family. Thank you, Larson team, for the wonderful buying experience:)
Ask for Josh. No pressure to buy and had a great experience. I have bought many vehicles before from different dealerships and this has been my best experience. Salesman can be annoying but I had a pleasant experience and they are there to find you the best deal possible. I will definitely recommend Larson Ram to all my friends and family.
Thank you Brandon and every one else at Larson Ram for making the process so easy. From start to finish it was the best car buying experience I’ve had.
I got a 4500 Ram and it might have been the easiest process for me. Coming from out of state to all of the paperwork being ready for me to sign to getting me on the road. I had a great time and thanks for the experience Brandon, you are the ideal salesman!
Joshua Weingart, a true professional. Not only is he an excellent sales person he sticks with you through sales and financing. My first new vehicle in Washington and enjoyed the whole process.
My experience with Tammy, our salesperson, was what I wish every experience in a dealership could be. She was helpful and gave us the space to check out the car we were there to look at. She listened without getting aggressive or pushy.
The sales person who worked with me was Damien. He is a relatively new salesman. He was straightforward and knowledgeable about the product he was selling. He took the time to be sure he answered all of my concerns. As the deal moved on dealing with the sales manager, and Dwayne the person who processed the paperwork were very professional as well.
Just bought a used Mercedes here. Had a great experience. Brandon was amazing - led us through the transaction from hours before we arrived, right up to the final handshake, as we drove off.
So this may be a bit drug out, but all needs to be said. If it were only based on our experience with 2 people, this would be a total 5 star, but let me tell you what we went through.Day 1: went to the main lot and looked at every wrangler on the lot, was out there for 45 minutes and not 1 person asked if they could help me. Later that evening I received a call from Josh Weigart, he took all of my info and got the ball rolling. Now we do not have the greatest of credit but he found exactly what my bride wanted and was able to get financing.Day 2: went in signed all the paperwork and Stephanie Kaylor was wonderful to work with. She was with us until after nine and got us all set up.Day 3: received a call from Tyler stating that they found major mechanical issues with the Wrangler we purchased and that they would not be able to sell us the car. He stated that they would find something in the price range that we were approved for. Needless to say I was not happy as my bride is not a car shopper by any means. Tyler called me a bit later and said he found us one but it did not have the options that we wanted. He then at that time stated that they would cover the cost of installing said options and still give it to us for the price. While Stephanie was doing all of our paperwork, she found that in order to get the financing done, we would have to go without the options. At that point we went forward.My bride loves the Jeep and we are happy with it beyond all belief. I will say that Joshua and Stephanie are the example of what customer service is all about. On the other hand, if you are told by the manager that an option would be covered, and then told it would not be, well in my opinion it is a bit back handed. I feel that we should not have been told that by Tyler.I will definitely be going back and working with Joshua and Stephanie only when I buy my pickup next year because they are 5 stars!Thank you Joshua and Stephanie for being patient and great with us!
Awesome experience!! Joshua Weingart hooked it up! No pressure, fully walked us through everything and made sure we got exactly what we were looking for!!
Joshua Weingart was so helpful with us thank you for all your help now my husband has a good van to drive for work awesome experience!!!!!
Thank you Tyler(the new guy) and Stephanie(finance mngr)! We liked the no pressure atmosphere and the great deal. Great customer service - highly recommend Puyallup Larson dealership
Great customer service. Didnt get the car I wanted but Tyler really helped me understand the value of my trade in. PS. Ill be back 😎
Was the easiest car buying experiance we have had. Brandon was great to deal with. Will definitely return for our next truck purchase.
Cameron and Matthew took really good care of us! They were very friendly and straight forward. Great service!! Thanks!
Gary and Bryan made my first car buying experience the most amazing and stress free. Thank you for being the absolute best around!
Very helpful staff. Great buying experience. I recommend this dealership. Ask for Brandon Sonnier...
The rowing team loves the Van and we are thankful you (Brandon) helped us get into something that can fit us all.
Really good sales consultant, very polite and will go the extra mile to help you buy your ideal car
Moving down south and needed a reliable car, dom found the car and got me an easy payment.Couldnt be happier, i never thought buying a car could be so easy!!
Brandon was very professional, he stayed late for us and we thank his family for allowing that. Thanks our Jeep is perfect!
The worse services ever!!! Will never come back here!! Workers dont look professional. Talk back at you with attitude.
Bought a truck from Brandon the Commercial guy, he had his paperwork done and when I got in I signed and left. 25 Mins tops. Thats how it should be done. Thanks B.
I made an appointment for service and they gave me the wrong address
I will leave no Star, we drove 2 hrs away to get car and they change Price on last min. We even call them day before and check all info before we start driving. They didn’t update us then. As soon we do paperwork they go up on Price extra $4750.
I had an issue with a door handle on my Ram. Daryl helped me out and didnt charge me. Thanks Daryl!
Very friendly and pro services.
They have really bad service!!