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Harnish Auto Family
Puyallup, WA 98371, United States
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Harnish Auto Family

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la
Review №1

The best people! We have bought vehicles from 2 of their dealerships and had incredible experiences at each. We plan to buy another car from them this year. Love that they are local family owned and give back to the community.

Sh
Review №2

Ive purchased two cars from Harnish, and I always feel like I am buying from family. This is a great locally-owned business where the employees really care about their community.

Ch
Review №3

Great dealership…took my Dodge truck in for an oil change…quick service snd cheaper than quick lubes

Ke
Review №4

My 2019 Corvette was in for service because of a noise it randomly would make. My service advisor Alicia Cooper was awesome.She has an uncanny talent for defusing a situation when taking care of customers that may be on the verge of getting upset. The Corvette technician Hank was amazing as well he found the noise and also put new tires on the vehicle I had to wait a week for the special tires but it was done right.

Ke
Review №5

I was referred to Subaru of Puyallup by Krystiane Oliver. She told me they would take great care of me and they did. I came in on the last day of the month and was very limited on time. They fit me in at the last minute and had me out in my new car in a couple hours. Thank you Subaru of Puyallup! I LOVE my new Car!!!! Thank you Krystiane for encouraging me to take the leap :)

Am
Review №6

My dad bought a truck about 2 months ago (mid-May 2021) and noticed some issues after he brought it home. Mainly, a tear in the leather on one of the compartments and one side of the metal of the truck was flat whereas the other side was bubbled out. Dad also ordered parts from here that were supposed to be in a month ago and they wont or cant tell him where his parts are. Hes gone in, reached out, talked to most of the managers, and they refuse to help him. It comes down to poor customer service (sales people were amazing, but service department is awful).

Ha
Review №7

Anthony was very friendly and very respectful of what I wanted. He did not try to sell me different colors or out of my budget. He found me the perfect SUV for my family! Haley was very insightful and helpful with our financing questions. We LOVE our new car!!! Thank you Harnish!

Ca
Review №8

Super happy with my new car. The dealership knew we were going to test drive other cars too. Ended up returning and purchasing my new Buick! Anthony was our sales person and Isaac assisted with closing the deal. Was a great experience. This is our third purchase of a new vehicle from Harnish!

K
Review №9

Put a deposit down on a car to hold it while my credit union was figuring out the loan, meantime Harnish was supposed to fix some dents and scratches and some rubber molding. Picked up the check from the bank to bring it to Harnish to pick up our vehicle and none of the things were addressed except for 1 scratch. Their response was that theyre not making much money on the vehicle and its actually gonna have to be as is at this point. Didnt know they could make it as is after you get the loan. Kind of a shady place. My husband and I actually felt sorry for our sales person, he was embarrassed and put in the middle and then they over ride him at the end

Pe
Review №10

My credit was not the best but I was able to leave with a great vehicle thanks to Ryan for finding me the best deal possible! The service I received from Ryan Watson the Service finance manager was prompt, professional and personable. I did not feel the pressure to buy now so often pushed at dealerships. All my technical questions were answered with appropriate detail. It was such a hassle free experience! Highly recommend!!!!

sv
Review №11

I was looking for a used truck but couldn’t find one which turned out to be a blessing! John van every and his team worked hard and made it happen!! Helped me get a 2020 3500 Denali long box which was hard to find in itself!!!! Best truck and customer service !!! Would definitely recommend! Go see John van every, his team will make it happenThanks. By victor lomakin

Fr
Review №12

The price of the vehicle drew is to this dealership. Their attention to issues either promised or service related leaves much to be desired.A portion of the chrome trim on one door was loose when we brought the vehicle home. They continually told us they had to order the part. After waiting over a month they finally claimed to have the part in. We took it in for repair and got it back the next day. Two days later the same trim was loose again. They again had to “order the part” and would call when it arrived. It’s been almost 10 months and still no call. (We actually had it fixed at another dealer as it was under warranty but did not tell them that.They made promises about filling our tank for our trouble, giving us a $100 coupon for an accessory. Those things never happened.If you can’t get the price you want somewhere else then go ahead and buy there. But find another place for any service work.

Ro
Review №13

Home of the 4 hour oil change, not once but twice. Once on my Wife’s SUV and Once on my Daughters Sedan. They BOTH made appointments and both waited over 3.5 hours.When my wife asked about delay, she was told 20 more minutes 5 times.Better off going to Jiffy Lube..... I have bought 3 Automobiles from this AUTO Group but NO MORE.What a shame, they can’t operate a service department.....

He
Review №14

Peter Hayes ( Sorry if this is not the correct way to spell your last name) I am thoroughly impressed with his customer service. He is very kind, informative, and he has gone above and beyond any expectations I have had. If you get your car serviced here, highly recommend him!

Bu
Review №15

Great service and, great people

Qu
Review №16

Anthony did a great job explaining everything to me and the finance manager was very kind at explaining what was needed to get a car and what I should do to get ready. I needed to wait to buy but they still treated me right

Je
Review №17

I had the pleasure of working with Shawn S. as well as Paul G. and both exceeded my expectations. The customer service was outstanding and they went above and beyond to make sure I was happy. Will definitely be returning for any future auto purchases, love the Harnish Auto family!

Ra
Review №18

My husband and were treated very well by several people working at Harnish, including Reggie, Daine, and Paul. They were patient and informative, while we were trying to decide on the perfect car. We appreciated the no push attitude and helpfulness. Even after the purchase, they made sure we were happy and well informed with the new features. We would recommend this auto dealership without reservation.

Ja
Review №19

At 42, I was finally able to start looking at new to me cars I was scared Id get taken advantage of or end up with a lemon, instead I got what Haley the sales manager drives a brand new Tiguan, and I cant believe how much of an amazing deal I got, if your thinking about other places to go STOP, put down your phone and head to Harnish Auto group or pick your phone back up and just look online and theyll deliver your vehicle right to your front door try asking for Brittney as your sales rep she made the whole process fun and very stress free. I will never shop at another dealership again as I now feel part of the Harnish Auto Group family 👪.

Ki
Review №20

The sales representative William Bower was by far one of the best sales reps i have ever dealt with. He was so respectful and thoughtful with all our questions. They where close to closing when we came in and he was in no rush helping us find what we were looking for. Unfortunately they didnt have exactly what we wanted but i was sad that we could not have purchased from him because he was such an amazing person to work with.

He
Review №21

Best car buying experience yet. We did not feel stressed or pressured. Ren Malin and Ryan Gifford were so friendly,0 they answered all of our questions and showed us all of our options. Wade Finley, finance manager, was also very friendly and explained everything to us. Subaru of Puyallup has an amazing group of people working for them.

CK
Review №22

Great experience! If you get the chance to work with Daine and Kim, youre already winning. Although we didnt leave with a car yet, we received outstanding customer service. Both Daine and Kim knew their stuff! We also went down to look at cars in the inventory and EVERYONE seemed to enjoy their job. Thumbs up to Harnish for the working environment. It made being there enjoyable :-)

Et
Review №23

Great place tio get a vechicle

Za
Review №24

Son is the man. Very gracious and helpful.

Pr
Review №25

Great service department

EM
Review №26

Excellent service and attention.Thanks. Juan Aguilar sales representative.

Information
34 Photos
26 Comments
4.7 Rating
  • Address:Puyallup, WA 98371, United States
  • Phone:+1 888-872-8184
Categories
  • Car dealer
Offerings
  • Oil change:Yes
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