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Buick GMC of Puyallup
760 River Rd, Puyallup, WA 98371, United States
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Buick GMC of Puyallup
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Ch
Review №1

I bought a 2009 gmc from this dealership and in 3 months the transmission broke and the dealer will not fix it or help me with the problem after I paid $17000 for the truck if it was me I would never buy another vehicle from this beware. Now my family doesnt have a car thanks to Buick gmc of puyallup

He
Review №2

There are very few things in life I despise, one of them being car shopping.. Especially when its unexpected. After several visits with local lots, we ended up purchasing at GMC of Puyallup simply because of the customer service. We are ALL about the customer experience and our sales representative Nick White, has it goin’ on! Friendly, VERY KNOWLEDGEABLE in the products (a gear head as Babe puts it) sincere and not pushy; truly leads with integrity. We will definitely be referring all our friends and family to him! Thank you Nick and GMC of Puyallup, for a stress free, positive car shopping/buying experience! Plus, Babe got to sit in the finest waiting seat of seats ever 💪😉

Mi
Review №3

What a great experience from beginning to end. It had been on my mind to surprise my fiancé with a truck he’d wanted for years. With his birthday around the corner, it was the perfect opportunity. From Khrysten who is the very definition of what it means to be customer centric, to Mike in finance who is truly an ambassador for this company to finally, and most importantly, Andre - who was fun, knowledgeable, NEVER pushed on me - even when he showed me an upgrade, because he is a salesman after all :) but never stopped letting me know that they wanted my business. It’s a rare thing to find people who come at sales from the direction of “care”. They nailed it. There are several other team members that helped us pulled off this crazy surprise. If you want a great vehicle, in a great environment - from people who actually care that you get what you want. This is it. Loyalty and trust is earned - and they had mine every step of the way. Who knew buying a vehicle could be so fun! You guys are the best!! -Ray & Mindy

ri
Review №4

So I just purchased a 2016 Ford F150 Platinum from Troy. I was minutes from purchasing a new Lariat from the local Ford dealer when Emma one of the internet agents reached out. I took one look at this truck and knew it was the one. Troy was great in answering all my questions, Even had a chip in the windshield I noticed a day after purchasing. They took care of it no problem! When they say People Matter they mean it. Than on the business side working with Bobbie was extremely easy. I have NEVER walked into the signing phase and walked out with an even better rate and payment than what was originally quoted! They are absolutely the best at what they do! I will definitely be purchasing from Troy, Emma, and Bobbie again!

Ja
Review №5

Just bought our second vehicle this past year at GMC of Puyallup. I did alot of shopping around with various dealers and Phil won us over with his excellent customer service. He was helpful, knowledgable, and very quick to respond to our needs and questions that we had. He got me hooked up with the truck I wanted instead of trying to push me into something I didnt like...unlike the other dealers. I highly highly recommend Phil and the other staff (including Nick) at GMC of Puyallup. The customer service is second to none!

Ja
Review №6

Recently purchased a GMC Acadia from them. It was the smoothest buying process I have ever experienced. Ryan Watson was amazing. His open communication, honesty and willingness to go the extra mile really set the buying experience apart from any other dealership. He listened to what I wanted and made it happen. Its everything I could ever want. Definitely 5stars.

Je
Review №7

I would just like to thank Reggie, Billie, and the entire Harnish auto family for taking care of me, my mom, and my dad - all picking up new Buick’s! If you are thinking about trading in your old car and purchase a new one, this team will get you the best deal possible! Highly recommend!

De
Review №8

Bought a Dodge Grand Caravan this week from Phil Quintanilla. He was so pleasant and kind. Very attentive and accommodating. I couldnt be happier with his service. This is the first time I have bought a car without someone else there to help. I had confidence in Phil right away. I feelsecure in recommending him as a knowledgeable, reliable and authentic sales associate. Rickie in financing was also very helpful and kind.Thank you for a good experience and laughing with me in regards to my operator error issues!

jo
Review №9

Had my doubts about finding my 2021 Sierra in this crazy market. Thanks to Troy Anderson and the team at Buick GMC of Puyallup…it happened! This was the BEST buying process I have ever experienced. So appreciative of Troy, Scott and Billie…..and I LOVE my new truck!

LJ
Review №10

Had transmission replaced and was helped by Leslie in service department, she was awesome with one customer while I waited. After politely helping him out she help me get on my way quickly. I feel as though they are short service advisors but felt sorry for her when another worker there was short with her concerning our fleet vehicle billing issue. She was professional and didnt show her feelings when another worker talked down to her.Great job Leslie!

Ch
Review №11

Great experience working with Jason Ewell!! He was very helpful!! Would definitely refer family and friends to him!!

Br
Review №12

My wife hates car shopping more than almost anything else. That is, until we went down to Puyallup GMC Buick and met Nick Arias. He was absolutely the opposite of the stereotypical car salesman. From the moment he greeted us on, he was great to work with. No high pressure sales tactics or BS stories on how “we better drive away with it today, or someone else will!” He helped us find the truck we were looking for and treated us with respect from the start. I would absolutely recommend anyone in the market to go down and talk to him. He was great! His manager Paul came out and talked with us and made us feel welcome, not like we were just another sale. Five stars!!!

Ga
Review №13

My wife and I purchased a 2021 Buick Envision from the Harnish Family in Puyallup. I chose Buick of Puyallup due to great service I received from the service department when they serviced my 2018 Enclave. They were great, very friendly and courteous. The sales group from the sales manager, Andre Sawer, Billie Landlord from finance and even the salesmen that greeted us when we entered Buick of Puyallup they were all very friendly and pleasant to work with.Thank you all again.

Ar
Review №14

I just purchased a 2021 Sierra 1500 Denali from Reggie Foster and couldn’t be anymore pleased with the process. Easily the best experience I’ve had purchasing a vehicle, and will continue shopping with these guys.

Li
Review №15

My husband had been researching the GMC Canyon for months. We finally went together to compare long and short box trucks and ended up at Harnish. Phil Q was quick to help, very knowledgeable and a great personality to work with. Long story short, we returned the next day and purchased a 2021 Sierra! Extremely satisfied!

Le
Review №16

I bought a new GMC Terrain from Troy on Sunday. My daughter had bought from Isaac a few years ago and he was off but him and Troy work as a team. Troy was fantastic. Listened to what I wanted and got me into the exact car that I wanted. There was no pressure but great info. It was raining when I bought the car and when I tested the sun roof later that night it had an issue closing. I called Monday the next morning and by the time I got to the dealership Isaac had a loaner car setup and ready to go for me while they fixed the sunroof. Great service from these guys. Thanks so much!!

Da
Review №17

This is the dealer you go to if you want to get robbed. Took my 2015 Buick there, which I purchased new, and am religious about getting serviced. I had a noise in the front axel area. They quoted me $3900 for a repair, and never removed the wheels. I took it to another dealer who found the problem to be a few loose bolts, repaired it for $200. This is the worst experience I ever had with a dealer.

Er
Review №18

Super awesome experience with the purchase of my new GMC Sierra. Nick Arias was very professional and great to work with. Super laid back and easy buying process!

Ta
Review №19

I had the best experience buying a car with the Harnish Family. Andre Sawyer was simply a delight. I really regretted not coming in sooner and have had little to no buyer remorse. The Finance agent was also very delightful and actually everyone I came in contact with was polite and kind.

Th
Review №20

I went in a into GMC Puyallup a few months ago after being referred to me from a friend. I couldnt find the vehicle I wanted so I ordered from the factory. Juan was my sales rep. He kept me informed throughout the wait. We met on Friday to workout the financing. I wasnt sure which route I wanted go (buy or lease). Juan got his steps in for the day during the bargaining stage, but finally got to where I wanted to be. Buying a car really isnt a fun process, but Juan, the sales and financing team made it easy. Looking forward to the next time. Please swing by, they will take care of you.

Ma
Review №21

Id had given more stars, but I was told there would be recourse for not getting a second key fob. I offered a solution, thought it was accepted, but then havent heard anything else. Love the car, and the experience was great, but the follow through was poor.

Da
Review №22

THIS IS A 1 STAR REVIEW!!! I HAD TO MAKE IT A 5 STAR REVIEW TO GET IT TO POST.I was in a couple weeks ago to see about striking a deal on a used truck. Based on a manager stating in writing ... and with nothing down Ive got you somewhere in the 7 to 740 range... it seemed worth the 80 minute drive to see. Yes the large range given is suspicious as stated, but made me even more leary of the possibility of a deal. It already seemed to good to be true. The manager was very polite, but wouldnt honor what he had stated. He then told me that I should go to that other dealership and take their deal, as we are not going to match it. Basically he told me they didnt want my business and in turn that of my friends. I sent an email to the General Manager (GM), Mr. Houghton, over a week ago and have heard nothing back. A response back from the GM at least acknowledging how this experience aligns or not with their business model, would have been nice. While I understand them not wanting to stick to what they stated in writing, I still feel mislead and dont agree with it. It is difficult to find a truthful and honest dealership nowadays that will honor what they put in writing or what they say. Hopefully they can take my poor experience on as a training opportunity so others dont have to endure a similar one.

No
Review №23

I found the car that I wanted to buy in their website I came in and started looking at the customer and Phil Q came out and saw I needed help and he was very kind and very patient with me making sure that I was choosing the right car. I got a great deal on my new Lexus and I would highly recommend to ask for Phil Q. I never felt rushed to pick something and he went above and beyond to get a chip in the windshield fixed for me would definitely shop here again with phil.

Ro
Review №24

Drove 5 hours to get the truck. Nick had everything ready to go to get us back on the road. Even helped to install floor mats as he said there was a trick to installing them. The drive was worth the customer service.

Br
Review №25

Great people to work with until they get your money. Once you pay them they move you to the back burner and then continue to tell you different days and times your vehicle will be done. Seems to be the new thing car dealerships do. It has been 11 days since they had me come sign and pay for my new car and they still havent managed to get it ready. Sure glad I paid the extra money for the giant headache of buying a GMC.

Ja
Review №26

So far, it has the best sales staff and creative financing available. Awesome selection of beautiful card. After my purchase I had 2 people ask about my new car. They let me take the car home and to work before I bought it..... thats a test drive. If you are interested in a new car, or a beautiful used car, go see the crew. You will not regret it.

Je
Review №27

We have purchased 2 vehicles now from Troy & Isaac. They are awesome. The 2021 GMC Sierra & now a 2021 Terrain. They let me drive a few vehicles to see which one I really wanted. Got great deals on both vehicle. All issues were taken care of as some as possible even with Covid. They found lots of rebate to help with the price also. If you want a great experience go to GMC or Chevrolet of Puyallup (The Harnish Auto Family), they wont steer you wrong. Thanks again love our new vehicles.

Do
Review №28

Great atmosphere and easy to get in and out with a new car. Worked with Nick, Dean and Kevin on a trade-in and buy, couldn’t be happier with the new vehicle. Nick really made this a smooth process, thanks Nick!!! Will recommend.

Ma
Review №29

I came with a trade-in and left in something much nicer than I thought Id be able to afford. Nick and the rest of his team really went the extra mile to get me the best bang for my buck. Really glad I came here.

Me
Review №30

We had a fun and easy experience here leasing our new Canyon! We worked with Philip and he made everything super easy and found all of the answers to my endless line of questions. Go see Philip if you want to find your perfect new whip!

He
Review №31

Manager increased price $5,000 well after negotiations began. Will never do business with this dealership or their group.Update: Manager reached out and agreed to MSRP. They had all of the necessary information and waited until I drove 3 hours to do thier jobs, only to find out my pre-approval was no longer.They do not respect customers time, only your money. 2 people at the dealership both told me they were worried about the owner would be upset for selling the truck at msrp.

An
Review №32

We just purchased a 2021 GMC 1 ton Siera from Phil Quintanilla. Awesome service and highly recommend him!!

Ol
Review №33

Great staff, awesome place to buy your vehicle.

sh
Review №34

Unparalleled professionalism and service. Thank you Nick Arias and Scott Briske and the rest of Harnish team for our new HD Denali. We will recommend you to others and look forward to buying from you in the future.We live in Spokane and had to do this remotely. It was a long 4+ hour drive but when we got to the dealership we were greeted at our truck with the new truck ready, detailed and parked in the front.Our cooped up 3 year old was even treated with a reward of a couple of hot wheel trucks from Scott. He even said his seat was more comfortable on the ride home in his new truck.We can not thank the Harnish team enough; we look forward to seeing you all again!

Ro
Review №35

Weve been bringing our vehicles to the Harnish Group ever since we moved to Washington, so when we decided it was time for a new truck, they were the first place we looked. Not only did they have exactly what I wanted, the price was just right. Kaytlind Soleki, Daine Patton and Kim (finance) absolutely delivered on Harnishs stress free pledge. I would happily recommend this dealership to anyone in the market for a new set of wheels. First class treatment, all the way! Daine even had our other car detailed, gratis, so my wife could really feel like she got her car back even though I was the one driving home in the new truck!

de
Review №36

Thank you Morey Peterson and Dawn Nelson for helping me with my keys. Great service!

Da
Review №37

The customer service is beyond phenomenal if every car lot was this helpful an courteous

Co
Review №38

Ryan Espinoza was great to work with, no pressure and didnt feel any type of shady sales tactics that people expect when purchasing a vehicle. They had the perfect truck I was looking for at the perfect price, quick and comfortably process and I was driving away in my Chevy about an hour later. Definitely coming back when its time to upgrade the wifes ride as well.

Ta
Review №39

Love getting my oil changed at the same place I bought my car. They are professional and nice and get the job done. Definitely coming here for my next car. Thanks for a job well done.

B.
Review №40

The dedication they have for their potential customers is just unheard of. Thats what got my sale, ultimately! I dont even have amazing credit and they still treated me like someone they couldnt lose. Im definitely going here from now on!

Aa
Review №41

Stop by this place to schedule an oil change and tire rotation. They were able to get me in the next morning. They told me 45 mins and I was out in about 30 minutes. Service was awesome. The employees are fun and enjoyable. Plus I got a discount and free car wash.

dr
Review №42

Great customer service even with all the stuff going on right now.

Na
Review №43

I take my car there regularly for maintenance oil changes and such. But I went in with a red light showing on my dashboard. They found out what it was and replaced the part 200 and some odd dollars later I was on my way home. Everyone there was very very nice polite I didnt try to oversell me a bunch of other stuff. I will continue to go there 4 anyting that goes wrong with my car.

ni
Review №44

I’ve bought a car from here and have nothing but problems since day one the customer service is horrible and when I called to inquire about problems that has went on with the vehicle I get interrogated and or no call back this place is ridiculous and also a joke I recommend taking my money elsewhere if I were you before it’s too late

Br
Review №45

Ive been here 4 times and they always exceed my dealership expectations. The partner in the oil change lounge is very engaging and easy to talk shop with

Ki
Review №46

After paying $115 for a key fob i was told that i would possibly have to pay $40 more to get it to work with my vehicle and on top of spending another $100 to get my car serviced. Im surprised i wasnt charged to have someone open the door for me my wallet is crying in the bathroom right now.

Ni
Review №47

Pretty nice facility with a ton of vehicles. Was going great until the more experianced sales lead came in and tried to take over a bit. Pushed us away a bit.

Da
Review №48

Dave Campbell is my guy... he has sold us cars for over 15 years.

Th
Review №49

Used Express oil change service. Could not have been better. Greeted right away, simple check on. Fast complete service. Nice waiting room. I highly recommend.

Ha
Review №50

I never expected to go from getting an oil change for my 2017 Buick Encore (which I loved) and leaving with a brand new version of the vehicle. Daine was amazing; he got me from idle curiosity about financing to driving off in another dream car - with a better deal than I was getting before! I told him at the dealership, and Ill tell you all now, his super power is finding free money. We got extra perks and discounts we will be taking full advantage of real soon as the holidays are fast approaching.Furthermore, every experience I have here has solidified my loyalty to the business. Everyone, from sales to service, has been exceptional. Once it is time for my husband to let go of his precious baby, we will buy from this dealership.

lo
Review №51

Ask for Blaine. No pressure, super helpful Ive bought 7 cars give and take in my lifetime. This experience was the most pleasant. I highly recommend this location. Full transparency.

Da
Review №52

We just bought a new GMC Acadia! Our salesman, Josiah Rowell was great - no pressure, very familiar with the Acadia, and very honest with us. We had come in on a membership club referral; he actually beat that deal substantially, and he even showed us the invoice. He made us feel like we were old friends. We would highly recommend him!

As
Review №53

Scott is awesome! So patient and kind. No pressure at all! Answered all the questions I had. I know I will be buying my next car from him.

Mi
Review №54

These guys were absolutely wonderful. They so out classed all the other dealers we have dealt with over the years we will not go anywhere else again. I think if I wanted a Jaguar I would insist we buy it from them and not a Jag dealer. No glass walls to hide behind...everyone shook our hands, greeted us with a smile and took a genuine interest in making sure we were looked after.Dave, the GM, came out from behind the podium desk on 3 or 4 occasions to make sure that we were getting exactly what we wanted. He knelt down on one knee next to us while writing on the back of an envelope just so he could get all the details right.Carlos, our salesman, took my wife by the arm and led her all he way through without making her feel intimidated or uncomfortable - no easy task. He made sure we understood everything about the vehicle and even went so far as to hide a small gift inside prior to our leaving.Would I go back? Absolutely. Would I go anywhere else? Not on your life.

Ja
Review №55

So far it has been a great experience coming in for service. Fast, friendly and the techs get the job done right the first time. No complaints as of yet.

Be
Review №56

Been meaning to do this for a while. I wanted to drive the car for a while to make sure the 5 star review. We saw Tyler Jones in sales who showed us around the lot showed us some cars and was knowledgeable and helpful about the features. He was able to help us get a good deal, even told us about Costco rewards program (got us an additional 4 figure discount on the car) as well as some other rebates. Appreciated the honesty. They let us drive the car home for 24 hours to test it out with the kids, etc. before we even signed everything. Sale went smoothly, they tested a few banks to get us the right rate and APR. Free oil changes for life is also good. I would return as a customer!

Na
Review №57

Thank you for helping us out John and thank you to Billie in financing. They get right to the bottom line and dont jerk you around.

So
Review №58

The best car buying experience Ive ever had. I will always go here to purchase a car! Thank you Zach for being an amazing salesman. :D

Ch
Review №59

At 60 years of age and being a widow. I bought my very first brand new car on my own Merritt. Steve Backman was amazing and Billie in finance was absolutely fantastic to work with. Drove home my 2018 Acadia that afternoon with all the financial work done. No going back to sign more paperwork or anything. Done and finished in 3 hours.

Mr
Review №60

I had the best experience ever.. During my time looking for our car we had many dealers that didnt care about what we wanted.. Harnish didnt try and get me into another car that fit my finances they worked on the car I wanted and made it happen.I was able to call the dealership give my information and I came after work and in two hours(test drive included) we left with our car. John is a great salesman and Daryl in finance is awesome.I recommend them to anyone and everyone.

Ri
Review №61

We enjoyed working with Dave Campbell on our recent purchase of a used Enclave. He made it easy, was extremely accommodating and gave us a fair price. We are very pleased with our car. We highly recommend Dave and Harnish Buick GMC.

Na
Review №62

One of the best places to buy a car. There is absolutely no pressure to buy a car. I bought a truck a few years ago.

Vi
Review №63

Customer service could be better...

Sh
Review №64

Had wait a week over to find out what going to do about my car!!

Da
Review №65

Nice clean place, got a fair deal and met some nice people, love my new truck!

R
Review №66

Thank you John Silva, Matt Harnish, and everyone at Harnish Buick GMC for all your work in putting this deal together. I wanted a Toxic Orange 2011 Dodge Challenger and you guys did a great job of taking our money... JUST KIDDING!!-You had the only around and at such a deal! John did an awesome job of helping me over the phone and by computer. Hey thanks again for eveything we love the car!!

Di
Review №67

I hate car shopping but we needed a new car. Ive wanted an Acadia for a long time so we started out at Harnish. What a great way to start!! Everyone there was wonderful!! . They treated us like family and got us into a fantastic used Buick Enclave. Thank you Dave Campbell, Chuck Taylor and Xavier Ortega. Our experience with you couldnt have been better. We will be back when we need our next car and will definately refer our friends to you. Best car shopping experience Ive ever had!

aj
Review №68

Always an amazing experience! Everytime we go into the dealership, its like were surrounded by family! This is definitely where we will be buying it next vehicle from!

St
Review №69

Steve the truck sales guy was informative and not pushy.

Ji
Review №70

My experience at Harnish was the easiest and least stressful I have ever encountered when purchasing a used vehicle. Steve Sadvar and the crew were attentive and we were able to get a deal done late on a Friday evening after business hours. I would encourage all to check out the Harnish website or go to the lot and ask for Steve. Tell him Jim sent you.Thanks and Happy Car Shopping

Ta
Review №71

I had the power steering light go on in my Saturn ion and called them up.they were very nice and said I could bring it in and they would check for me.it ended up having to spend the night, they gave me a ride home to Tacoma and a ride back in the morning.great customer service!!

Le
Review №72

Way less expensive to get my oil changed at the dealership

Ja
Review №73

Randy Shields made purchasing a vehicle easy. I purchased 14 Sierra, even though the vehicles on the lot did not match what I was looking for; he helped me order straight from the factory with all the options I was looking for. Its a beautiful truck! Randy kept me informed every step of the ordering and build process. I will definitely be coming back here and referring family and friends to Randy @ Harnish GMC

Sa
Review №74

We have bought 2 vehicles from them and have had good experiences both times

Na
Review №75

I purchased a 2012 Buick Verano at Harnish Buick GMC for a great price and really enjoyed working with John Silva, my salesman. The people there were very friendly, respectful and helpful. I would do business with them again, and am very happy with my decision to purchase there.

Wi
Review №76

After some extensive research, we had decided that we wanted a pre-owned certified 2012 Travers with low mileage. Harnish Buick had one that we arranged to test drive. The evening before the scheduled test drive the car was sold, but when we arrived the staff was very helpful and diligently searched for the car we wanted. One was found at a manufacturers auction, and the dealer gave us a fair price for the car, with discounted fee for certification. I returned to test drive the vehicle after it had been obtained by the dealer and was happy with the general condition of the car, though it needed some detailing and very minor body work. When my wife and I picked the car up after it had been repaired, detailed, and certified, we were very pleased with its condition. The salesman was very helpful and courteous, as was the rest of the staff, and we would be happy to do business there again.

Au
Review №77

I must share an experience last week.. with Buick GMC CHEVROLET DEALER SHIP IN PUYALLUP .. My week begun horrible weekending 08-31-2019,My car went down, I was not going to make it to work. I Spoke to the salesman Nico.I told him my situation .He assured me that they would help me..I let him know what Im looking for, with my bag credit history, he assured me that they would take care of me..Well that they did.. Nico had me fill our am application online. They did the research...Called me back! Let me know that they hag found a couple of cats for me.. they pick me up . Thank goodness, I had no car.. anyhow they did am awesome job. The price fit my bugget.. and I walked away while no money down. & 2 new great friends.Thanks again Ryan in the financial detour& Nico, the salesman.. I will be recommending all my family and friends top this location... 5 starts Harnish Buick Chevrolet..

ol
Review №78

Clean efficient service and the waiting room was outstanding

Tr
Review №79

Gina; Jeff; Matt; Lisa and even Bruce in service were all wonderful to deal with. My experience from start to finish was easy and enjoyable and I would definitely recommend friends and family to Harnish Buick GMC! I will continue to visit the dealership for my servicing as well as future vehicle purchases. Thank you to everybody at Harnish!

Ju
Review №80

I worked with Jeff Matison to close a last minute deal before years end. He was knowledgeable, an excellent listener, and made the entire experience a pleasure. The price was fair, there was attention to detail, and he was considerate, thoughtful from beginning to end. After car shopping for the last few months, this was a breath of fresh air!

Le
Review №81

Doug Gullikson was my salesman he was very personable, and helpful. Doug and the other people working there were able to get me into my dream car (2011 Dodge Challenger) very easily and quickly. If you are looking for a new or used vehicle I would absolutely recommend going to see Doug & the gang over at Harnish GMC.

Je
Review №82

Fast and good at fixing your GMC

Ky
Review №83

So i have to say......im a stickler when it comes to getting good customer service. Always have been because it is really super duper hard to find good service now-a-days wherever you go. Im pretty sure my ma and pa passed it down to me but whatever thats besides the point. The point is and i wish everyone in customer service could take a lesson from this, is that Cindy, by far is in a different realm of customer service than anyone ive ever had to deal with. She is not only beautiful she does her job beautifully!! She is top notch and at the top of her game when it comes to dealing with the public and there automobile issues. Hands down theeee best. Maybe she should give up her spot there and start a school on customer service, because you i both know people do not know how to treat people how they want to be treated. I didnt catch the other girls name that was also working there but she was doing a fantastic job as well. (Im a people watcher). I also want to say that when i bought my car there it was the best experience ive ever had. The harnish auto family is definetly a family and treats you like your part of it. No pressure and fast service. If only this review could reach the masses. So hats off to all of you under that roof, especially Cindy in service. From now on this is where i will take my car and continue to purchase rigs from here as well. Yall are great!

Jo
Review №84

Nice selection of vehicles and tried to make a good deal... .5 stars if the deal would have been better :)

Da
Review №85

We have bought a couple cars here. Steven Backman is our sales guy, hes wonderful!

La
Review №86

Would definitely buy my next car there

Al
Review №87

I take my boyfriends truck in for an oil change every 5,000 miles and they are always fast and friendly. Never an issue with our appointment. Always out of there before we are told we would be and back on the road.

Pa
Review №88

They worked with me, explained so I could understand, although I wish they would bring back, washing the car, or at least the windshields

Mi
Review №89

This place did work on my truck. Part of the work they did was replace my starter about a year ago. When they put it in they left one of the bolts loose. No big deal. But that bolt being loose caused the starter to break at the other bolt, which led to my starter almost falling out or the truck. Leaving me stranded. I called Puyallup Buick GMC and they said they did put the starter in and to get it down there and theyd look at it right away. They called me the next morning to say that it was going to cost me over $800 to have the starter replaced. I explained the starter didnt fail, that their labor failed. Bolts left loose. The service writer then proceeded to tell me that they do not warranty their labor. What?? Seriously? I would not recommend this place for anything. Not for nothing.

Jo
Review №90

Left super frustrated. Shady salesman ran our credit without explanation. We repeatedly explained we had our own financing. When asked if we wanted to try and finance through the dealership we said no. Loan application was presented to us as if we were signing paperwork for a test drive. Poor communication between sales people as we were transferred from person to person. Felt very uncomfortable and were treated unprofessionally.

Ro
Review №91

Excellent service and customer service. They have and awesome customer lounge area if you want to wait.

Th
Review №92

Great vehicles, excellent customer service, no hassle, professional sales personnel, (our motto; PEOPLE MATTER), and comparable vehicle pricing, come and see.

Ny
Review №93

Jared at the adjacent Chevrolet dealership facilitated the deal, and we completed our purchase with Leanne in finance at this GMC dealership. Both places are owned by Harnish; both contributed to an exceptional car buying experience. Jared and Leanne genuinely cared about our familys needs, were hilariously funny, and treated our fidgety toddler with compassion. Though we came to this dealership to buy a specific truck this time, I know that no matter what car we want next, were making the trip up to the Harnish family of dealerships.

Jo
Review №94

Bought a few cars from them over the years. Service techs are very knowledgeable.

Oa
Review №95

Sebastian was very helpful and we had a good experience with our car buying process.

Da
Review №96

I came here only to look I did not expect them to have a jewel sitting in the back. I didnt get what I wanted for my trade but they took the extra time to explain their offer. I received a wash and a full tank of gas before I left.

C
Review №97

Service is horrible to deal with ....no updates. Car returned filthy every time and gas used and not replaced. GMC is no where near Lincoln at Korum...wow difference.I will never buy a GMC again

Da
Review №98

No pressure. Easy purchase.

La
Review №99

Having a service department and a seperate department for Lube oil filter is genius!

An
Review №100

Our buying experience was a 5 star. Our service is barely a 2 star. Very disappointed. Wont spend that kind of money there again. Service reps are rude.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:760 River Rd, Puyallup, WA 98371, United States
  • Site:http://chevroletbuickgmcpuyallup.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_buick_gmc&utm_content=website_button
  • Phone:+1 253-200-1215
Categories
  • Buick dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • GMC dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:10AM–7PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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