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Car Clinic & Trucks Too!
923 E Main Ave, Puyallup, WA 98372, United States
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Car Clinic & Trucks Too!
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Ge
Review №1

They got my car in on a busy Monday and I had it back Tuesday afternoon. Sadly I have a cracked radiator and it had to get replaced but the work was done so fast and well. My Compass is back on the road and running better then ever. I should also mention that their pricing seems really fair. I didnt feel like I was getting taken advantage of. They also were good about keeping me in the loop and letting know what was going on. Super friendly too. We Will always bring our cars here for repair.

Ka
Review №2

Friendly service and they explained what they needed to do. They gave me a time and money estimate when I scheduled. The time was less and the money right on! Highly recommend!

To
Review №3

Just moved in to town, they are just around the corner. Figure I give them a try. Perfect service, front guy was the friendliest person and very informative. Got another vehicle and will take it to them soon. Thanks!

Ca
Review №4

Best service in the area.... always fast and priced fairly and the customer service from the ladies upfront is amazing. Would def recommend if I could give more stars I would

Sh
Review №5

I have been going here for years. Everyone there is so friendly and knowledgeable. I completely trust them with our automobiles. They are very honest about what needs to be done and what doesnt. Very accommodating as well. I can almost always get in within a day or two. Highly recommend.

Wa
Review №6

Super fast, friendly, fair and they do good work they take care of my family and friends. This is with out a doubt the best place that I have gone to.

Ma
Review №7

Weston was super helpful and the service was fast and fairly inexpensive! My car broke down and they towed it within an hour and had it fixed in 2 days

Br
Review №8

Car clinic Puyallup has fixed my companys work truck with precision time after time, I bring my personal vehicles to them as well. Thank you guys.

Be
Review №9

My go to for any major service that is needed in my truck, excellent top notch service, always welcoming and friendly from service manager to owner and all the technicians who work there. They do right by their customers and go above and beyond every time thats why I also go back

Mi
Review №10

Absolutely the best service ever. They have my business for life. Weston and Scott are completely knowledgeable no matter what vehicle I have brought them.

ho
Review №11

Good skilled workforce. They understand that we cannot afford to fix everything at one time.

Je
Review №12

Weston and his team did a 5X stellar job in inspecting my vehicle, and put together a very reasonable quote, within a very reasonable time frame. Very frank conversation about the vehicles condition and needs. No pressure. A pleasure to work with.

De
Review №13

Car maintenance is expensive but this place gave me a fair estimate, much cheaper here than other shops. Thank you!!

Lo
Review №14

Great shop! You get treated very fairly here. I would highly recommend.

La
Review №15

They are awesome! I have been coming here for years. They know their stuff. They do not cheat you.

We
Review №16

I have been a regular customer for more than 4 years. I have never had a bad experience. Price has always been better than any competitors. I will always use them with all 4 cars we have.

Cl
Review №17

Good 2 go

Ki
Review №18

Great place and staff.

St
Review №19

Kind and prompt service. I’ve now gone to them twice so far and each time they have been forthright and honest while being reasonably priced. While on my initial visit they took a little longer to finish the work than they had anticipated they let me know immediately. From here on out I’ll be using them for all of my car care needs.

Ra
Review №20

Only place I go... Wes is awesome

Lo
Review №21

This place is great! My Subaru was having AC issues so I brought it in. They assessed it and gave me a call back an hour or so later to tell me what the issue was. They had the whole thing fixed and ready to pick up by that same afternoon. Problem solved, quick work, fair price, and friendly people. I wouldnt hesitate to bring my vehicle back for any future needs.

Al
Review №22

Great Work always does a great job on my cars. They have repaired 3 of my cars and im going to continue to take me cars to them. Very professional and great spirit, and comfortable environment. I will recommend you to take your cars to Car Clinic. Fair prices been going to them for 6yrs now. Very satisfied customer!

Em
Review №23

They are all very nice, great communication with transparency and won’t rip you off. They just wanna fix your vehicle unlike some other places that only want your money.

An
Review №24

Got my water pump replace, price was best in town, service was fast and friendly. Will use these guys again for sure!

Ch
Review №25

Most of the mechanics that I’ve come across that had done excellent work for me were auto mechanics that I couldn’t keep because they had personal issues to tend too and business relations between us would eventually dissolve. Weston’s Car Clinic proved to me that I can maintain a steady business relationship with them. I can honestly say that I was happy with the price I was charged for my brakes on my 2007 Lincoln Town Car. Weston did something that is quite rare with auto mechanics he gave me the parts to my car that was bad. Now, to me that means a lot simply because it represents honesty and integrity from a mechanic. I’ve seen it myself where mechanics would pull some old parts out of nowhere that weren’t even from the car and show or give to the customer as proof that, that part was the issue with their car. Weston was not only honest he was punctual and informative about what steps I would need to take next with my car. I do see myself coming back.

Ni
Review №26

I brought my 98 Camry in for a second opinion and a better quote. They diagnosed the issue quickly and even showed me the issue I had with the car. The transparency was refreshing. I will be a repeat customer for all my car needs now.

Ad
Review №27

Bought a car from someone who got it worked on here I have over 800 dollars worth of receipts I have had to replace every part they replaced 1year after the date on the receipts they use OReilly parts (the cheapestparts on the market ) if you want to just get your car fixed for cheap go here but if you want your car to last please for the love of God stay away OReilly parts last maybe 20,000 miles oem parts last 50,000-100,0000 take it from someone who had to learn that the hard way

Mi
Review №28

Best service in the area

Sy
Review №29

Love my Mechanics. Always treated very well.

Lo
Review №30

I am a used car dealer and had a client that wanted a pre sale inspection done by the Car Clinic. Weston gave me the best customer service I had ever received in over 20 years in business. I will be giving them more business!

KC
Review №31

When my truck broke down a mile away Car Clinic was able to give me the number for a guy that towed it for a fair price and they looked at it the same day. They had to order a part for it (its an 87), but had it fixed and running smoothly the very next day. The cost was well under what I was expecting and the guy gave me instructions and advice on how to break in my new clutch to keep it running for as long as possible. Most fixes on my truck I do myself, but I will absolutely bring it back here for anything I cant handle. They treated me fairly and with respect, and didnt judge me for my horribly messy truck interior.

Bo
Review №32

Bottom Line Up Front: I live in Lakewood and I will be driving the 30+ minutes to Car Clinic for both of my vehicles needs so long as I live in the area.I took a used vehicle there to get it checked prior to purchasing. From the first interaction with Weston up front I felt confident that I was dealing with real people that were not only knowledgeable about vehicles but cared about TAKING CARE OF PEOPLE. The guys at the shop have a great dynamic and all seem to have fun together and (at the very least, appear) to enjoy what they do. They went above and beyond my expectation in evaluating the vehicle, took me out on the floor to walk through potential issues, and at the end of it all, the pricing was more than fair.I talked with several customers who had been coming to this place for years, for similar reasons to what I stated above. The waiting area isnt a separate room, so I heard all of their issues/troubles and was thoroughly impressed with Westons ability to ensure folks got taken care of, again, in a personable, not overly professional/fake manner.GREAT SHOP, GREAT EMPLOYEES.-Mark

Ca
Review №33

Car Clinic is great. Very fair prices, friendly people and good work

Je
Review №34

They were very professional with inspection. Gave safety pointers on tires which I greatly appreciated. Thanks so much guys!

Co
Review №35

First time customer of this great shop! After a brief delay getting my car serviced (simple misunderstanding), my car was completed and Im very happy with their work. After observing how Weston treats his customers, I will be back to this shop for any work that my Subaru needs to have done. Prices are by far the best in town and Ive shopped around to several shops. Top rating for getting the job done right and at a very reasonable price!

Je
Review №36

Honest fair and easy to work with. This establishment has restored my faith in auto shops that can sometimes leave you feeling as though youre in the dark regarding the reasoning behind a repair and effectiveness of the work thats being done. Give this place a shot they are worth it.

Sh
Review №37

Was referred by an old youth kids family thats been coming here for years. I can see why. Very helpful and good prices especially compared to what the dealership has quoted me. Weston at the front desk is a down to earth good guy and I trust him. They are always busy but its worth the wait and they somehow worked me in when it was an urgent matter.

Pa
Review №38

They treat their customers fair! Always helpful when you are in need of vehicle repairs.

Sh
Review №39

Absolutely wonderful experience. I came as a drop-in for a leak in my old Toyota and the team was very friendly, knowledgeable, and fast. Their shop was really busy this day, but they still inspected and fixed my car in between other project, They also found a loose plug, did a courtesy-fix, and answered alllll my 50 questions. The price for the work was very affordable and I left with a Thank You mat under my feet. :-) Will definitely come back and recommend to others!

Jo
Review №40

Great people great service fair price

Br
Review №41

This is my first review ever. I dont usually review businesses but I felt like Car Clinic deserved and awesome review for the service they provided me. My new-ish Subarus A/C compressor went out and the mechanic told me that he felt like I should email Subaru and plead my case with them. After they quickly replaced my compressor I listened to their mechanic and got in contact with Subaru. They paid for more than half of the costs. Their awesome customer service saved me hundreds and hundreds of dollars. Furthermore, I had to get service done on my A/C and they took my car in quickly, got it repaired and said it was covered by their warranty so I didnt have to pay a cent. Theyve always been incredibly respectful and efficient at what they do. Highly recommend.

Al
Review №42

Amazing team, very professional, had my jeep in and out in a few hours with new brakes.

Ta
Review №43

These guys are absolutely the best!! They took me in last minute and had the best prices in the area after calling a billion shops. Super friendly and helpful. I would bring my car back for any other car issues I have! Cheers!

Ju
Review №44

Scott- is a fair and honest guy. I bought a car that was serviced by Scott and his crew. When I got the car to Utah, the turbo failed. He helped get the warranty on the car, knowing he was not going to receive any compensation he took the time to help out. Truly shows integrity. Hard to find an honest mechanic, but this is one of them.DJ

Ja
Review №45

These guys were awesome. Not only did they do a great job but they also were very honest and did not do unneeded work that I had initially asked for. The other shop I had visited was trying to convince we to do the additional work and these guys took the honest route when they could have easily done the work and charged me the extra. Will definitely be going back for future service work.

Da
Review №46

Was in for LOF on my 2011 Dodge Ram. 2500.

Am
Review №47

Ive been going to Car Clinic for about three years now! LOVE THEM! They are honest and are not going to try to nickle and dime you. I grew up in a small town and my dad was my car guy. Anytime Ive called to ask my dad what needs to be done and how much it should cost these guys are right on target. It is nice to have a new car guy I can trust. I highly recommend you give them a try!

Jo
Review №48

My new go to for routine maintenance. Recommended by a neighbor whos also a small business owner. So far just oil changes done but likely to head there for other routine stuff with the truck.

Ch
Review №49

While typically I try to do my own work, this is the only place I bring my truck and cars to. I have brought some difficult projects, but these guys always have a solution. Very well knowledged and have always come through. I would recommend them to anyone, bar none.

Ch
Review №50

Pretty happy with my experience. Ive only had them do a 100,000 mile maintenance one one of my vehicles so far, but I enjoyed the interaction and they seem to have done a good job. Price came in lower than what I was quoted.They did say one of my tires had a nail in it and I needed to replace my tires soon due to wear, but they dont do tires. I took it to Les Schwab the same day and they said the tires look like they have a lot of life left and they couldnt find a nail. Les Schwab checked for a leak in all 4 tires and didnt find anything. So maybe it was a very short nail that fell out on the short trip up the street or maybe there was a miscommunication somewhere and notes for a different vehicle were attributed to my vehicle. Not sure. Either way, I still plan to take it back next time I need some maintenance.

Ri
Review №51

Weston and the gang here at this shop are the best!! Always tell you like it is they are friendly and my husband and I have been going to them for years for our vehicles!!

As
Review №52

Great staff, quick turn around times and priced perfectly. I 100% recommend this place.

Sa
Review №53

My mom told me she met a woman who said Car Clinic is the only place she will trust with her car, so when my car started leaking lots of antifreeze I decided to go there. They said a cap had come a little loose, just enough for the fluid to leak but once they filled the fluid and tested the pressure everything was just fine. I appreciate their honesty. They didnt even charge me. Car Clinic has earned my trust!

Br
Review №54

The place has good pricing but every time Ive had a car fixed there it took at least a day longer than what they said. Nice guys up front but make sure you plan for it to take longer.

An
Review №55

I had a great experienceKnowledgeable. Friendly. Fast and affordableTheyve earned my business and trustAnd I will be going there for maintenance on all my vehicles

Li
Review №56

First I had brought my van to another repair shop right down the road and a mechanic told my my car was overheating due to a simple hole in a hose and it wouldnt take much to fix it..unfortunately I did not have the time to do it that day. I brought it back to the same garage a few weeks later and a different mechanic looked at it and told me I needed a thermostat, new radiator cap (!!!!!) and that my head gasket may be going... I left and called the closest garage (Car Clinic) and took it in. It took them less than ten minutes to figure out it was a clamp on a hose that was missing and fix it. BEST PART- they didnt even charge me!!! They have made a new long term customer very happy!!

Ka
Review №57

Matt is a very friendly, helpful employee. Even though my vehicle has yet to be worked on, I would recommend this business to my family and friends! The owner is training his employees right :)

Wh
Review №58

These guys always come through! They are always busy, yet they take care of everyone. There is a reason a lot of people are always there...because they do actually care. If its for an oil change, brake service, or even light bulb replacement- they go out of their way to make me feel like they care.Scott Chastain runs a 1st class business! I would recommend them to anyone. Always a fair price & ALWAYS great customer service.

As
Review №59

Called around to several mechanics in the area for an estimate on the work I needed. Ranged from $215-$500+, after reading reviews I decided to go to car clinic. They a great job and my total was exactly the price I was quoted for. Great place, will return for any future work.

Gr
Review №60

Great customer service. Trustworthy, honest service at a low price.

St
Review №61

I would definitely recommend Car Clinic to anyone who is having hard time diagnosing their vehicle problem. They have been really helpful and worked well with my warranty company and give a fair price for items and labor not on warranty. They also stand behind their work and parts and give you an honest opinion.

An
Review №62

Good service fair prices. Hipster service writer is not to bright. Ask for Matt if you want things done right

Je
Review №63

Highly suggest you DO NOT use this place horrible customer sevice and they dont know what there doing. For the love of god take my advice and do not go to car clinic

Ma
Review №64

These guys are fantastic! They looked over my car and had it fixed that afternoon even though they thought they couldnt get it done in time before shop closed. They went above and beyond and will recommend them to anyone looking.

An
Review №65

Scott has been taking care of all my vehicles for the past 20 years. They are typically very busy, for good reason, but will go above and beyond to take care of you.

di
Review №66

They really helped my husband and I out for a good price when we needed it my Oly complaint is their operating hours. Im a construction worker in Seattle so Im not back in town till about 5 so they couldnt diagnose my check engine light for me because of their closing time. Im more just disappointed I cant give them my business because I like them so much.

Do
Review №67

I have been dealing with Scott for well over 20 years and have always received exceptional service at a reasonable price. I do not trust anyone else to work on my vehicles.

D
Review №68

They are really nice and they take care of business.

Da
Review №69

On a recent trip to the Washington State Fair, our alternator failed on the drive down. After barely making it to their shop while the family was enjoying the fair, Scott and his crew made room on their Saturday schedule and repaired it good-as-new. Thanks, guys, for the quick turnaround!

El
Review №70

Our side window was stuck open (in the rain!) The problem was quickly diagnosed (broken regulator), replaced & ready to go within a few hours, at a very reasonable price. Very professional & courteous - a much better experience overall than past experiences elsewhere.

La
Review №71

Friendly, informative, and good common sense. Thanks for your good work and quality customer service.

di
Review №72

Very helpful. Good price.

Ju
Review №73

Scott and his staff are friendly and Ive trusted them for years to do great work on my vehicles. Recommend.

Ro
Review №74

They took the splash guards off my car to do an alternator swap, and never put the water guards back on... Ive been calling and I got told they werent on there.. theyll see what they can do....its been a week now still no water guards and now its the rainy season.... thanks guys :(

Am
Review №75

Great

Pr
Review №76

These guys are a solid a bunch of mechanics very smart and know their way around cars Ive thrown a few cars in there for various jobs and every single one of them has gotten out when they say and Ive got great quotes cheaper than any of the competition and the work is the same. I had my Dodge in there for a tranny swap quick and painless great price and a good turn around needed an extra part from Mopar and they got it installed for free would highly recommend to anybody I know thanks guys

Co
Review №77

Fair price for quality work and wont yank your chain around to try to squeeze you dry great auto shop.

RS
Review №78

I would definately suggest car clinic for anything you need checked out. I was having alternator issues, and they made the process very easy and no hassle. The majority of reviews I read were positive, so thats why I went in to see them. Definately a good experience.I will be back in the future.

Ry
Review №79

Always friendly, honest, and accurate service.

Aa
Review №80

I brought my truck in to have some work done. Long story short the mechanic didnt grease the U joints (which failed 2 months later) and damaged my yolk beyond repair. After getting the runaround they finally fixed my truck but with inferior parts and I had to bring it back a 4th time. I had to pay a lot of the cost for the extra repairs myself. I also had to be the one who contacted them to find out what was going on over the several month period that it took them to get my parts in. I do not recommend these guys. Very poor experience from the 2 mechanics that did the work, the counter guy, and even the owner.

Ye
Review №81

They have been taking car of my and my husbands vehicles and they are wonderful. Honest, helpful and get me in quickly for oil changes.

Al
Review №82

Helped with my car, easy fast fix and they were understanding about everything

No
Review №83

Really great service in every way.

Mi
Review №84

Excellent customer service Weston is the best!

MA
Review №85

TOOK MY CAR IN FOUND OUT I NEEDED FRONT BRAKES AND ROTORS AND A MASTER CYLINDER . SCOTT CHASTAIN IS AWESOME....:) GAVE ME A GOOD AND FAIR PRICE..HES A GOOD HONEST MAN...I JUST LOVE THIS PLACE...:)

Te
Review №86

They are friendly, helpful and honest.

St
Review №87

My mother had a engine replaced by them and two yrs later 6500 miles the engine needs to be replaced. I am trying to get them to help fix this and I am speaking to Scott the owner. So I will repost and let you know how well they really are. I can tell you they charged my mother to replace the spark plugs, new air filter and to replace the valve cover gaskets and none of that was done. I told Scott that and he is in denial. So we will see. I know that as a owner of a business that your reputation should be very important and I hope that he makes things right its hard enough to trust a mechanic we would like to know that we are being taken care of not ripped off. My mother is retired and 70yrs old I would hope that they would not intentionally take advantage of her.

Ro
Review №88

THESE GUYS ARE HONEST AND THEY CSRE

Be
Review №89

Great service, timely, fixed the issue for a fair price. Will be coming back (but hopefully not too soon!)

si
Review №90

They didnt have any openings, and I had to wait 1 week for them to even look at my car, when I brought it in to them at 9:00am they said it will be done in 2 hours, did not receive a call or message so I decided to go to the shop at 2:00pm they didnt even touch or look at my car ! And when I asked them why it hasnt been worked on he gave me a very rude response and stated that they have to get yesterdays repairs in first after I waited a whole week, and the people that checks their cars in after me had gotten their car fixed and were picking up ! Horrible customer service, and very rude people to deal with. Over priced as well! Would never recommend this place! Especially since I am a business owner

Tr
Review №91

Had my truck in to look at drive-train (rear-end, transmission, etc.). They completed inspections and forgot to put gear-oil in the rear-end. They called me when I was down the road and told me to pull over right away. They showed up and put two quarts of oil in my rear-end on the side of the road. Further, the gasket type they used, on the rear-end, began to leak within days. I let them know about it via phone. They said they would repair at no charge.

T
Review №92

Fair pricing and great work on my rsx

Ni
Review №93

Price was fair, showed me the bad part and took the time to explain things. Great friendly service.

Li
Review №94

Great prices, great service!

Jo
Review №95

A very broke college student, who left feeling empowered by the company. It is nice to know honest people still exsiset.

Mi
Review №96

I’ve used these guys for over nine years. They always get it right.

Ka
Review №97

Great prices and super helpful!

An
Review №98

Fast service and fair price

Mi
Review №99

Car Clinic has been awesome! Scott and Matt are the best!

He
Review №100

Love these guys, very reliable and honest,

Information
8 Photos
100 Comments
4.7 Rating
  • Address:923 E Main Ave, Puyallup, WA 98372, United States
  • Site:http://carrepairpuyallup.com/
  • Phone:+1 253-445-5245
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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