Teddy and Jason are amazing and professional. They take the time to explain what’s going on and what to expect. My work truck stopped moving and they had an answer and a price within minutes and this major repair (complete transmission removal and replacement)was backed by a three year unlimited mileage guarantee. This repair was done 5or 6 months ago and not a hiccup. I drive this truck everyday. I am so happy with their quality of work I have been bringing all of my vehicles there.
Diagnosed car, set up an appointment and a free estimate. Price was better than anywhere else and scheduled me 2 weeks soon er than anyone else. Looking forward to the appointment
These guys are the best in the business. Very professional and do a quality job. The price is well within the market range. I have had our engine replaced from they about a year ago. They were so good I had to use them for my AC fixed by them. I would recommend this location anytime. Thank you Teddy and your mechanic. This team rocks.
A friend of mine recommended this place. Teddy is a great guy who fixed missing bolts under my engine that wasn’t put back when I got an oil change at Jiffy Lube. And he didn’t charge me! I appreciate that so much! Will recommend this place to anyone I know
These guys are awesome and did a great job with my car. They went above and beyond what was expected and handled the job great! Will definitely use them again!!
Had to swap a failing transmission, which is a big ask for any shop, and these guys came through. Gave me a full rundown of what to expect, provided a follow-up check to make sure everything was installed correctly, and given the work involved, accomplished all of this in an incredibly tight time frame.Theyre stuck with me now.
2012 Volvo s60 Wonderful experience with this shop. Im surprised and pleased at how quickly they were able to diagnose my car with same day drop off and pick up. Teddy is very knowledgeable and took the time to explain exactly what was going on. I will definitely return with any car troubles and recommend this shop to friends and family. Thank you.
I was referred to Tedy for a transmission check and catalytic converter issue. Immediately I knew I was in good hands. He was upfront an honest about my options for replacement parts and he was very transparent about his pricing. I have never met another mechanic who is so passionate about not only the vehicles he is charged with fixing, but also the customers who own the vehicles. I have used Tedy many times for various repairs and he always made time for customers; even when his shop was full. He will make you feel like youre the only customer and will give you personalized service. He has become my family mechanic and I couldnt be happier to know I can rely on Tedy and his team. Give him a chance, youll see the difference.
Fast, knowledgeable, and got me in right away. Thanks a lot! Highly recommended.
To say AAMCO went above and beyond is an understatement. I wont try to recount the whole issue, but what could have been a nightmare for me to deal with, was made incredibly easy through Puyallups AAMCO superior service.
I am a single working mother who has very little time. When my car started making weird noises and acting funny, I was referred to Tedy at Aamco. He took the car in and told me exactly what the problem was in terms that I could understand. I knew what options I had and exactly how much it would cost. I appreciated his sense of urgency in wanting to get me back into my vehicle. He treated me like his highest priority and never wasted my time or money. I can honestly say that I will go to Tedy for any issues with any vehicle I will ever own.
Once the transmission came in the repair was done quicker than expected. Tedy was easy to deal with.
Ram cummins dont have good transmissions,68rfe. Knowing this I bought a remanufactured one with all the upgrades for my 2500 Ram with 150,000 miles. Received 2 different trannys that were bad. So Teddy honored the waranty and put a new tranny with all the upgrades. Tranny runs great. Hard to find Professionalism, truth and honor now a days. I found it at AAMCO in Puyallup.
My transmission managed to destroy itself about 11 days ago. I had the truck towed to AAMCO in Puyallup after speaking with Tedy on the phone. They got the vehicle checked out and Tedy called me back within 2 hours to give me an estimate. I authorized him to begin the work and he gave me a timelines of 2 weeks.and explained everything that would be done. Imagine my surprise when the work was completed earlier than expected and right at the price he quoted. I am very pleased with this service and with the way Tedy manages his business. I will definitely recommend Puyallup AAMCO to friends and family and will return myself if I ever need transmission work done again. Thank you Tedy for being a professional and for the fast, quality work done. As a footnote, he has been doing this work for over 30 years and is extremely knowledgeable and honest!
I bought a car and wanted a car diagnosis. They were very helpful and explained on what i need to do. It took less than 45 minutes for the diagnosis. Thank you.
Had motor blows in 2017 Kia Soul. Called around nobody could get us in. Called Sam I Not only did they get a sin but they got us out in one day. The car is better than new.
The transmission in my 2003 needed to be replaced. Several shops were scheduling out 3-4 weeks. I spoke to Tedy at Aamco (Manager) and he was fabulous. He was able to schedule service within the week, provided information to have the vehicle towed, kept in touch once the diagnoses was made, provided several options for replacement and explained everything along the way. The warranty on the transmission is great and my tahoe drives like it did prior to the transmission failing. I am very happy to provide a recommendation for this business. Thank you Aamco and Tedy. You made a stressful situation so much better.
Awesome place, got a diagnostic on the wifes truck and were going to get a whole job done by them at an acceptable price. Very happy with the experience.
Professional Experienced Honest, would refer my family & friends to this establishment.
They did a great job on my Durango repairing the transmission cooler that was leaking. Staff was very knowledgeable about what needed to be done and they finished the work ahead of schedule.
Really reliable got my car up and going in no time. Thanx guy
Didnt really put much effort into diagnosing my problem, I took my business someplace else
New manager was very helpful.
Brought my car here after my shift selector broke on my transmission. Had them replace the clutch, flywheel, shift fork, shift extender and some other related parts. Car runs like a champ again after the clutch broke in and they made all the repairs in a reasonable time.
I had a rare transmission and they went out of their way to exhausted all options and really helped me brainstorm a solution. Overall like having a friend who knows transmission stuff.
Amazing service the people there were so helpful and nice thst I honestly dont think Ill ever go anywhere else
These guys are outstanding. They are fair and easy to deal with. I had a new engine put in my Dodge Ram and my truck is like new !
Very honest and helpful staff. From the moment I was in contact with them I knew i had come to the right place. I brought my 97 Subaru for a once over and repairs. I was told the cost of repairs were higher than the value of the car. Answered all my questions patiently and with full explanation. Free inspection and honest about results. Couldnt have asked for a better experience. Definitely value their customers and I recommend taking your vehicle here for repairs/maintenance needs.
Friendly and professional definitely going back
Great service quick and to the point with a great big Ole smile 😃
I was very impressed by the service here. I brought in my 09 Corolla for a CV axel and wheel barring issue. They were honest about what really actually needed to be fixed (just the axel) and provided a very good price for it. Teddy is a very friendly and honest guy, he will give you the best bang for your buck and provides honest and quality service. 10/10 would recommend. 5 stars from me friends . :)
I was from out of town and had my check engine light go on. They got me in and were very responsive to my situation. Good job guys
Super helpful and accommodating to our schedule!!
I have been to the shop several times, they are always incredibly helpful and professional. They did great work quickly and kept me updated through the entire process. I highly recommend
They were honest in helping me with my decision! I appreciated that!
Brian is the guy to see at AAMCO Transmissions & Total Car Care in Puyallup. My wife and I were looking at a new used truck to buy and before making the purchase I called Brian to ask if he could give the Truck a detailed inspection before we would make the purchase. Even though his shop was soon to be closing, Brian and Cory took the truck in and gave it a very thorough and detailed inspection. Brian and Cory were 100% supportive making my wife I feel 100% assured our purchase was going to be a good one. Thank you Brian to you and Cory for such outstanding customer friendly service. You guys rock!!!
By far the best mechanic service and knowledge. Helped me with other vehicle issues by discussing problema and verbally instructing me of items to check out. Huge help! Great rates.
I changed transmission oil on my honda crv, easy and fast.
My truck was at this place for over a week and they still could not tell me why my check engine light was on. Then they said I needed a new battery and tried charging me $200 for it. There was nothing wrong with my battery when I brought the car in, all lights were working fine. Had to bring my car somewhere else after waiting over a week to find out one simple check engine light. The other place diagnosed my car the same day
They installed a after market transmission, made me replace my radiator and get a front tire otherwise it would void the warranty. Transmission was installed less than 1yr ago and they will not honor the warranty. Total spent on vehicle to repair and breakdown in less than 1yr. $7000. This company is robbing people and I intend to file a lawsuit for my cost of transmission and all forced repairs. Do Not Take Your Car to AAMCO OR YOU TO WILL BE TAKEN ADVANTAGE OF. AAMCO OF PUYALLUP, WA
Service was amazing and fast, very professional. Tedy was great. Highly recommend them for any repair or maintenance
Took my car in for a transmission flush, ended up having a problem with my transmission. Luckily it was still under warranty, rather then completing the service and sending me on my way they advised me in the right direction to go. I am very great full for all the help I received at no cost to me. The staff is amazing all around from the service at the front to the work in the garage. The high quality of work they provide is why I chose them in the first place, but their integrity and customer service will keep me coming back for future services. Highly recommend.
I was very hesitant at first to come to this shope after reading the reviews, but all in all Im very satisfied with this place. The manager Teddy was very helpful and communicated with me every day about my vehicle. I HIGHLY recommend this shop. Dont go off the bad reviews here. It is not like how it used to be at all.
I took my vehicle in Aamco for a repair. I got friendly professionals working on my truck. I got a good price and great workmanship. I returned the next weekend, as requested, for a quick road trip. I am very satisfied with the people and work done. I was very impressed with the friendly professionals. Thank you to all.
They do not call back or give updates. Quoted 1000 and was billed 1800 with no phone call of information about what was done to my car. Was told two days and it took 8. Have had nothing but bad experiences.
Friendly service and was easy to get into for a diagnostic test and then service. Great prices and fast service. Will definitely recommend them and use them if we need work in the future.
Dan was awesome!! I bought a used truck and he checked it out thoroughly & explained in details what was wrong & cost prior to repairs.He worked tirelessly on my truck to get it to me on time as promised. We will definitely be going to him again if we need to in the future.Thanks so much Dan!!
Had to have a shift solenoid replaced. Dan made it a very quick and easy process. This is one of the best automotive shops Ive ever done business with! Very honest and very reliable.
Teddy got us out half hour before he said. Fluid filter change. I feel the difference and im happy. Thanks denise 2014 dodge ram. 👍✌😉
Good customer service. Friendly. Quick and efficient. Will likely take all my cars there moving forward.
I would highly recommend this AAMCO Transmission to anyone. The always seem to be able to squeeze me in at a moments notice and they do great work at a very fair price. You know when you take your car to AAMCO Transmission that they are not just going to tell you there are a bunch of things that need to be fixed just to make money. They give you an honest evaluation and they don’t try to up sell you. If you need your car repaired and you don’t want to be taken advantage of at the dealer, this is the place. Doug if your reading this thank you for everything.
Found my new shop! Finally have my Jeep Wrangler fixed! Kept going into limp mode, and couldnt figure it out myself, but Brian and his crew got it all figured out and fixed up for me! I couldnt be grateful enough!!!! They were professional and knowledgable, and price was fair for what I needed done! Definitely recommend this shop if you have a weird problem with your car!
Very thorough. I like that they take the time to explain things to me in an honest way. I am new to the area but I already recommend them to everyone.
We were passing through from Alaska when our van encountered a problem. We initially went to Firestone across the street, but Firestone wanted 100.00 dollars just to look at our van.I took my van straight over to this AAMCO. They got me right in, were extremely nice, and took care of the issue immediately.Thank You AAMCO for getting us back on the road quickly.
Teddy the manager was really helpful, the guys were awesome anytime i called for a question they helped me with it.
People this is the place for quality work. Im from Tennessee and my Transmission went out. After reading the reviews and needing a national warranty I had the tow driver drop my truck off after hours. Dan called me the next morning and long story short I was back in my truck in less than a weekI have a bigger better trans, new CV joints new water pump they went above and beyond my expectations. Corey is a very knowledgeable experienced mechanic.I dont want to wish vehicle problems on anyone but if you have problems near Puyallup Washington this is the place to get the repairs done and done right.Thanks guys Dan and Corey are fabulous
Had an unfortunate breakdown while in the area from work, the staff here was top notch, pleasant, knowledgeable and very professional. The job was done in a very timely manner, they kept us very well informed during the progress of the job. Highly recommend!
Took 2 cars here. Receive a quote even after knowing what was wrong with the car and telling them what the dealership said. 1st car when we came back to pick was 350 over the quote and it took them 3 extra days to fix it.2nd car we were quoted 700 but had to pay 1200 when we picked it up.Very unorganized and when they call you they try to upsell on service and or more expensive parts.I dont ever give any place a 1 star review. But I was screwed twice by this place. Not going to happen a 3rd time
This place is great! I worked with Dan the manager and he treated me as a concerned technician, with the upmost respect and accurate information. It’s good to know AAMCO does more than transmissions because it’s my new shop. Great service and customer service!
Talked to one manager, he was nice and said hed get me a appraisal and that my car was protected on the lot, next thing I know another manager went and auctioned off my car without talking to anyone. Im now waiting for higher up the chain to solve this unacceptable and unforeseen incident.Yes they responded acting like it was a accident but theres the same managers i have same phone, and I checked my email daily, we had another vehicle in there, in and out during the time frame the vehicle was there and made comments on it, not only is my car still unreturned to me, the other vehicle had to be brought to another mechanic. I also downloaded their app and set it up, turned out to be completely useless like the managers and employees working hereThey also made a attempt to act like they looked at it and knew what was wrong after telling me they never looked at it before it was towed away, so they had just a normal maintaice list and nothing that was actually wrong with the vehicle written up. This shop is just full of liars and I feel bad for anyone that decides to do business here.
Its been 9 months and my car still not fixed. Its the worst experience I ever had with a repair company.
This shop is now on my list of go to shops for my automotive needs. We have worked with Jennifer before and loved her. This was our first experience with Ryan and we feel the same about him. We all know auto repairs are like everything else terribly expensive, but it helps when the shop works with you to help you save money and also stands behind their work.
They did a wonderful job in taking care of my car. They answered all my question with professionalism and honesty. Thank you very much Dan. Highly recommended.
These guys were professional and kept me informed of what needed to be done. After it was all said and done they showed me my old parts and what was wrong with them. I appreciate the service. Todd B, Enumclaw WA.
These guys are busy because they are great to work with! Doug made sure I was taken care of above and beyond, with Integrity (NC) - you dont find these days!!! Thanks so much, Ive been telling people to go see you!!!
Staff was kinda rude, but did an outstanding job on the needed repair.
I originally went in with what I thought to be a problem with my transmission as it was misbehaving. They checked the fluid and it was fine and quickly eliminated the transmission as the cause. It turned out to be a sensor. I was thrilled and relieved to hear as instead of thousands to fix, it cost hundreds.
Horrific service! Last year was pricey but good, this year totally unscrupulous.
I took my truck to aamco and was met with honesty about my transmission. During replacement of the transmission they found the rear main leaking and replaced it at a cost of only the part and repaired a fuel leak free of charge while they were at it. Highly recommend aamco of Puyallup!!
You will experience nothing but frustration when dealing with this location & their Auburn shop. Amazing how much more they charge you on parts to add to their bottom line. Say that they care for their Customers, however, lets be honest they are a chop shop.
Doug was very helpful, explaining the procedures to my brake job. I used a Groupon. Saved me a bunch of money. As well as they honor it. Super great customer service super great people I appreciate everything done for me.
Great Service!Took my car in last month as my transmission seemed to be misbehaving.They were very busy and looked backed up, so I left my car overnight.Dan got back to me the next day and told me that my transmission was fine, but informed me that my car had drivability issue mostly related to the fact that I had not done a tune up since I bought the car.So far, so good.My car seems to be driving normally again.
On the way home from doing errands I noticed steam coming from my hood, I stopped to see if they could look at my car and although they were very busy they looked at my car and had it fixed within an hour or so. both gentlemen were very polite will definitely return for any other service I may need
Let me start by saying, i was blown away by the treatment i recieved, the knowledge of Brian and his crew, especially Cory. I was treated as if I were their only cuatomer and ultimately received a diagnosis and repair that i originally didnt believe. My car was stuttering while going uphill unless i went into lower gear at higher revolutions. When i took the overdrive off My car worked fine. I assumed it was my transmission. So i looked for free transmission inspection coupons and found a place who does this only on Saturdays. I went there and was diagnosed with a bad torque converter but they needed me to come back so they can run another diagnostic test on my car. So i scheduled this for a differnt day, took the time off work and sure enough, i needed a new torque converter. It would cost me 1500 for that job but no guarentees that i wouldnt need a total rebuild but they couldnt tell me that until they tore the transmission out of the car. By that time, i figured i would have no choices but to follow their advise I thought about this option for a minute and then grudgingly said fine. Lets get it scheduled. When we looked into their openings, i would be coming back in a other 8 days, and have to leave my car for over 2 weeks while they worked on it I asked why so long, the reply was, well, we have over 60 cars here i took that as they dont want my business and cancelled my appointment and left with the plan to find an alternative solution. I called two more places. One told me that because my car had over 150,000 miles he wouldnt repair the transmission and tried to sell me a 4600 dollar used/rebuilt transmission The other shop i called was Aamco. I spoke with Brian and was glad i did. Brian listened to my complaint with my car. He told me to bring it by and he will have one of his mechanics go for a ride with me. Which i did and when we got back, they hooked the car up to a code reader and found my car had no codes. But it was definitely missing somewhere in the engine. They asked me if I wouldnt mind leaving the car with them overnight so they can retest it when it was cold. The very next day, Brian called me and told me they got several codes that are leading them to think my spark plugs are the problem. He asked me if i would authorize them to replace them. I said sure since they have never been replaced. They repalced the spark plugs, boots. A few other items and 464 dollars later my problem was solved. No transmission torque converter for 1500, no rebuilt transmission for 4600 dollars and best of all no wait time of over 2 weeks!! I cant say enough about finding this shop and more importantly finding someone who wont just sell me a service or part just because they can. Oh sure, he could have fell right in line with other shops and sold me a 1500 dollar torque converter but he knew that wouldnt have fixed my problem and would have led to a poor review. I am happy, i am satisfied, and am willing to spend my time ranting on this page to say so. Thank you Brian and Cory for your honest and strong work ethics I will bring my other cars and recommend your shop to all I know.
As a partner of a small shop. I had a vehicle that I could not diagnose the transmission problem. Admittedly. I can take them out and put them in. But diag was not for me. I found the folks at aamco to be knowledgeable and timely.Thanks. From Custom Auto Restoration.
I had to get 3 transmission on my car in 3 years no way a person should have to get a transmission once a year and I found out my muffler system was switch because when I got my new muffler I told ammco these is not my muffler So when I put a new muffled on my car found out that muffler system with very very old a had holes in the muffler it was a cheap muffler in it when I had a expensive one so my advice do not go to this business
Cannot recommend at all. Go anywhere else. This place is the buckys of transmission work. avoid like the plague!
They genuinely cared about my well being and worked around my schedule to help me get back on the road. They did a great job replacing my transmission and drive line. They even went out of their way to help me by getting some parts when I was having a hard time getting them, and threw in free transmission fluid for me.
Great experience. Dan the manager got me in on short notice, fixed what I thought was a major transmission problem with a cooler line and a service - thought I was looking at $4,000.+, walked back out same day under $550. Thank you Dan AND Crew
Brian and his techs where fast and excellent quality work and great customer service
Good knowledgeable crew.
We are AD military and these people have been so kind, and just plain awesome to work with. A huge huge thank you to all the guys there who did such great work for us, and a huge thank you to Cheryl who is just amazing in customer service. We cant thank you guys enough for the kindness, understanding, and generosity we have experienced from you !!! Thank you for being so suportive when we were really in a hard spot. Highly recommend you to anyone!
Im in a jam financially and these guys are very helpful. Dan is the man. Get you approved for a credit line and is willing to work with you.
I came in for front brake service. Jennifer was super friendly and even though I was a little late, she still accommodated me. My car was done in just a few hours so I could go about my day. Brakes work great now and I plan to use them in the future for other car maintenance needs. Thank you!
Aamco transmission is the absolute best! Doug and Nicole couldnt be better people, their caring, understanding, very courteous, upfront with you about everything and the best part is they understand situations and will work you on a payments. Their just awesome and would recommend them to all my friends and family. They help save our Durango. Most thankful to them for everything!
Ryan was awesome! He was honest and even checked out my serpentine belt as curteousy! After being informed I needed it replaced from a dealership Ryan took the time to look at it for me and tell me the honest truth about required replacement on items for my vehicle and when. Hugs prices are reasonable and customer care is extraordinary! I will trust his judgement any day! He cares more about your vehicle and you rather then money.
Excellent customer service, they took care of me every step of the way. The initial check did take over 2 hours, but I had the clutch replaced and let me know what was going on throughout the process. I ended up needing 2 shaft seals and the master cylinder replaced as well, they called and confirmed that I wanted it done and to let me know the price. Tony even took pictures of the bell housing that was scored by the pressure plate, and showed me what broke on the pressure plate. And when I was ready to pay, he remembered to put on the military discount. Probably the most honest shop manager Ive ever dealt with.
I was in the area and needed an oil change. They were very friendly and I received great service. They were quick, but in a professional way - not just trying to get me out the door.
Great shop and great work.
Friendly and fast service. Car broke down about a block away and they got it fixed up quick for me in the same day. So grateful!
Do not go here. Do not go here. I am really very disappointed in the quality of their work. I had a new Transmission put in my truck. I had to go back in 2 months after it was done because something was wrong. They pulled it out and repaired whatever it was then a 6 mo later it was having issues again. They said I needed new hoses. So I spent over 1000,00 replacing them. I take it back in 1.5 years later and they said it needs to be pulled out and worked on and will not cover it under their warranty. Beware you have to take your new transmission in every year for a yearly check or they will not warranty the transmission. So my new transmission has 13,000 miles on it and it needs work now. You know Ammco I was going to recommend you but now no..Do whats right fix the transmission? Have good customer service. Obviously, you do not my return business. I will not recommend you nor will I ever use you. Im so mad I just might stand outside your business and let everyone know, not to go here. I should of went with Dodge as they will warranty their work and transmission. Im just asking for you to make this right..........Warranty your work...Good Costumer service.
I recommend any one who car service to come here because they have good service, thank you.
The mechanic was knowledgeable and the staff was very friendly. I had my intake cleaned, they removed and installed intake manifold to clean it out. The problem I have is that they told me to recheck and do a final torque on the intake manifold once I moved down to California because the military was moving me. No shop or mechanic has every told me to do a final torque on anything, but it was simple enough so I was going to do it. I was getting my breaks changed at another place in California and I had them check one of the bolts and it kept on spinning, I verified it as well. I talked to the ammco at this location and asked them was the bolts they used were they switched for my intake manifold? They did switch out them with a different bolts and they even said they might of over tightened it which possibly could of caused it to get stripped. Now I am in a bind because this location wont buy a new part for me even though they were the ones that screwed up the part to begin with. Im in California with no way of getting a new part because there is none in stock according to the ammco here and the ammco in Puyallup wont replace a item they screwed up on. BOTTOM LINE: DONT TRUST A MECHANIC WHEN THEY SAY DO A FINAL TORQURE YOURSELF. The customer should never have to do that. Lesson learned... now im out another $500 because this location wont help, and no way of getting my truck fixed at this time.
Great honest shop, they let me know what was wrong and gave me some good guidance. I will defiantly be going back.
I made appointment for an oil change for $24.95, but later I looked at all the bad reviews and called back to cancel. The manager asked why and I explained to him I just read all the bad reviews. He convinced me to give him a chance and explained he just took over a the manager.I am happy to say that the service was good and I had no issues and the manager was friendly and helpful.
Overall pretty good service rebuilt transmission works great. but when I got home I gave my truck a once over and noticed the front driveshaft u-joint strap bolts were all loose and was missing a rear drive shaft carrier bearing bolt.
Excellent service, Honesty (Im not kidding!! Was told my back brakes are getting bad, but said that they would last for a couple more months, knowing that I was tight on money and didnt try and swindle me out of getting something I didnt need exactly at that time nor could afford at that time) Dan and all the guys there are rockstars!
Asked for brake work, could have made a good deal of money off of me, but they told me I only need an adjustment. Still 40% good.
They are awesome here. Very patient and respectful and professional. The only ones ill let touch my transmission from now on.
Amazing service I highly recommended Aamco for any of your car repairs