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Speedy Glass Featuring the NOVUS Windshield Repair System
12623 Meridian E, Puyallup, WA 98373, United States
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Speedy Glass Featuring the NOVUS Windshield Repair System
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Ta
Review №1

I called to schedule a rock chip repair and their mobile service was able to come out to my work within just a day. The tech was really polite and communicative. He notified me when he was on the way and when he was arriving. He took care of my chip in no time at all. This was one of the easiest and best experiences Ive had with windshield issues, and will absolutely be a returning customer!

Ar
Review №2

Very friendly and professional. Would Highly recommend to anyone in need of window repairs. Thanks Josh for a job well done on my subaru and of my cousins galant. 👍👍

Ka
Review №3

Very quick and professional people. Took longer to deal with paperwork and insurance company then it did for them to fix my rock chip. Thank you very much!

Ca
Review №4

Josh did an amazing job and was very careful with how he pulled the windshield off and didn’t harm my wrap on top which was partly attached to the broken windshield. Looks amazing! Super nice guy and was checking and making sure we were okay with what he was doing and explained it all really good to us

Th
Review №5

Upfront pricing and same day install. I called 4 window replacement shops and this location looked up their sister shops and let me know she could get it delivered to this store a few hours later and gave me an appointment same day. Very thorough service and customer satisfaction driven. Thank you.

Ma
Review №6

Terrible. They replaced the side glass but forgot to reconnect the door electronics. They also didn’t vacuum broken glass from inside the door. Now I hear broken glass rattling around every time I close the door.

Je
Review №7

I was running late for my appointment but they still got me right in! The job was done in about half the time I was quoted, and my car looks super sexy now! I thought the staff were very helpful, informative, and laid back. Thank yall so much!

De
Review №8

Excellent shop, came in for a front windshield replacement, even before I entered the store I was greeted by a gentleman that was working finishing up a car next to where I parked, once inside they promptly took my keys and started repairing my windshield, i ordered an aftermarket windshield to save some money but they just happened to have an extra oem one in there inventory and installed that one at no extra cost to me. Overall I was very impressed

Ki
Review №9

Freaky Fast. In n out at a busy time.. in less 30 mins for chip repair.

wi
Review №10

Started repair quickly. No long wait. Insurance contacted by Speedy and spoke to the right person for claim. All done smoothly.

Ho
Review №11

Very professional, great job and within the time they said would take. I would recommend this business.

Do
Review №12

Got an apt. Next day done on timeDrop off pick up great

Fl
Review №13

I was quoted a price and they stuck to it even after they realized they quoted the wrong price by

No
Review №14

Josh from Speedy Glass was insanely fast and professional. Will definitely request him from now on. 10/10

so
Review №15

I am very happy with getting my windshield replaced. I called and scheduled an appointment to get the work done. I did not wait very long while my windshield was replaced. Everyone was very pleasant, and I am happy with this shopping experience.

Je
Review №16

Stupid gave them info then drove an hour for them to tell me she looked up the wrong window.... Thanks for nothing

Ju
Review №17

Great service got my appointment and was done in about an hour time would recommend them again.

Da
Review №18

Call when I can went to pick up my car my door wouldn’t shut. I hadn’t even left the parking lot. I had to drive all the way home holding the door shut with my left arm while shifting and driving with my right. Also getting charged $15 to dispose of broken glass is a little bit insulting. Actually it’s very insulting. They were polite on the phone which was nice but when it came to the actual work I paid for a service and it’s a little suspicious that the very first time I open my door it doesn’t shut. I wonder if someone knew about it and just didn’t want to be accountable for it.

Ca
Review №19

Could only reach a real person once said they could come out and fix my car told her was a new car and their website said after windshield was replaced would have to be recalabrated she said it could be done at my home worker came out for nothing I told the person on the phone I work 12 nights and sleep days long story short called speedy glass they picked up my car and brought it back awesome will never do business with anyone else!! Speedy glass you rock!!!

H
Review №20

Windshield was done in an hour, and was cheap. Wouldve liked to see an effort in cleaning up the old glue. Craftsmanship 7/10, some clips on A pillar cover not in place. Cleanup 2/10. Not a bad place for cheap though

Jo
Review №21

Fast and hassle free, repaired my chipped windshield in no time.

Sa
Review №22

We got a couple windows replaced on our house and liked the experience. Disappointed that we had to reschedule our first appointment, but after working with Jason we are really happy with our results!

JJ
Review №23

Nice, efficient work. Had a moment with wet and slick roofing, but all went well.

Ri
Review №24

Asked for a windshield fix. Told them it was a 36 Ft RV, they said bring on down. Problem, unless you have a small to midsize car, you wont get into their parking lot (single side lane only), or service entrance (back of alley, single lane). Not thrilled about this. I wish they had told me when I asked.

Al
Review №25

They do not know how to put in a rear window. Missing fasteners, glass not in the regulator. I had to fix it myself.

J
Review №26

They came out on time and replaced the window that was broken by a smash and grab. Great work and highly recommended.

Da
Review №27

It was great service I had my truck in and out in no time, I would definitely go back.

Da
Review №28

Just got my windshield replaced here.I got a quick appointment less than 2 days out, and they allowed me in a bit early, as I arrived early, and I was out in less than the hour they alotted.Price was reasonable ($230 for a 91 F250) with no attempts to upsell.They informed me of some body issues, and ensured I was aware of the consequences.Very professional, with respect for my time, and property.Im very happy, and will happily tell my friends. Their 4.7 stars are well deserved.

Me
Review №29

Ive been coming here for years and the service is always timely and amazing! I would definitely recommend them for anyone needing rock-chip repair or a whole new windshield!

Ni
Review №30

They came out very quick 1 day turn around.Bam car looked like someone was murdered but nope just some young kid busted out the window.

Ca
Review №31

These guys have the best service, get you in and out without breaking the bank. Thank you for your service

Su
Review №32

My husband got his windshield replaced here and it came with a “warranty” in case he gets a chip, it would be free to fix. When our car got a chip in the windshield, he brought it back and they took no more than 3 minutes to look at it and say they couldn’t do it. It felt like they didn’t even try to help. When my husband asked what his options were they said they couldn’t help and he would just have to wait until it spreads then they could fix which btw he would then have to pay for. Just curious what’s point of warranty and also hoping he didn’t have to pay extra for it because this doesn’t seem right at all...

La
Review №33

The staff is friendly and they did a great job and they were very neat and clean

Ro
Review №34

Very fast and did a good job. I would use them again.

Ke
Review №35

They scheduled an appointment really quickly and they replaced my windshield quickly before work! They were nice and affordable!

sk
Review №36

My insurance didnt cover the glass damage and I was under the assumption that it did. They did the work before I found this out. Without the means to pay at the time the manager waived it and sent me on my way. I felt terrible but she was very nice and I will be back on Friday to pay even though she said not to worry...😟

Ke
Review №37

SUBARU OWNERS BEWAREYour company was recommended by Pemco Insurance for a windshield replacement on my 2021 Subaru Legacy. I was told your company is able to properly calibrate the Subaru Eyesight as the shop has the proper equipment.I had an 11am appointment but was running behind due to traffic and was pulling into the parking lot at 11:10 when Suzan called. Right away Suzan had a tone over the phone that sounded angry, upset, or disappointed. She asked if I was still planning on showing up and I told her I was pulling into the parking lot and would be inside in a second. I walked in and her tone had not gone away and was somewhat rude. No introduction or welcome just an immediate demand for my insurance information. I was told it would be about 2 hours. I dropped the car off and got picked up.Fast-forward 5 hours later.... I was called by Suzan and told I could come pick the car up, however the technician experienced issues with the Subaru Eyesight calibration and there were faults in the system and I would have to take the car into the dealership for proper calibration. I explained that nothing was wrong with the Eyesight system when I dropped it off and I had no warnings or notifications (which I would have if Eyesight experienced faults, Ive owned Subaru vehicles for quite some time). She told me there were problems and faults listed when they tested the system pre-scan. I called my Subaru dealership who told me the re-calibration would cost me $268 out-of-pocket and I may get reimbursed by insurance but there was no guarantee. So now I was facing a total $468 bill for a simple windshield replacement.I arrived 15-minutes before closing and Suzan seemed to be in a rush to close and go home. I did not get any explanation about the faults and then she showed me several error codes that the technician found during the scan. I was told to take it to a dealership and no one was available to explain in detail what happened until the next day. I was told by Suzan that none of the codes were caused by your technician.I drove my vehicle to the Subaru Dealership and they performed a diagnostic and re-calibration, which was another 2 hours of my day. Subaru stated this is a common issue from glass replacements because the equipment used for calibration is not properly used or is not compatible. Subaru technicians stated Codes were caused by glass shop. If camera is removed for windshield replacement and the ignition is turned on without the camera hooked up these codes will set. I was told by the dealership that the calibration and scan procedures were done incorrectly which caused the codes and faults. Subaru was instructed to bill Speedy Glass for the repairs.I will NEVER use Speedy Glass again. I have advised Pemco Insurance of my experience with your company. From the rude employees to the obviously incompetent technicians....horrible experience.

Be
Review №38

They called ahead of time to let me know when they were coming, they showed on time and courtesy. They handled all the paperwork with my insurance. They even vacuumed my whole car, which was a huge bonus.

RC
Review №39

Side mirror replacement in 20 minutes after part arrived. Worked and coordinated with my company vehicle fleet management group to get my vehicle fixed.

su
Review №40

I drive a Jeep so of course i have chips all the time. Everyone at Speedy are so professional but yet so very kind and friendly. I have always just brought the Jeep in with no appointment. I never have a long wait. They do such precise work i have never had a complaint. Its so nice to see there is a company in the dog eat dog world that cares about the quality of their work and being polite to their customers. We are lucky to have them here.

Er
Review №41

Back window of my truck got broken and this place got me in next day! Susan was very friendly to work with and the shop did an amazing job on my back window!

Da
Review №42

They showed up to my house on time had the windshield replaced quickly. Very professional and satisfied with the job.

Ta
Review №43

Came in with a decent sized crack in my windshield that another business had already told me that I would have to just replace the entire thing. Someone was able to check it out pretty much immediately after I got there. Warned me it might crack more but they were able to repair it! It was extremely quick and saved me $$$. Will definitely recommend them!!

Pa
Review №44

They were not able to help us. The gentleman had no idea what could be done.

Jo
Review №45

Always quick & friendly service from this location. Prices are good as well. This is my go to spot for auto and often residential glass replacement. Easily handle the fleet maintenance paperwork for my work van. Other companies have a lot of hoops to jump through and difficult to schedule glass replacement

Ca
Review №46

They are definitely speedy! Had my van windshield replaced in record time.

Ma
Review №47

The customer service and attention to detail are why we always choose this location.

Ma
Review №48

They were speedy like the name says! The staff was courteous and honest on what to expect on the chip repair. I would recommend them to anyone who needs chip/crack repair or glass replacement. They made the repair in less time than it took for my lunch at the restaurant across the parking lot. I was a drop in repair they also make outside calls and take appointments5 stars

Je
Review №49

New to the area, chose here because of all the great reviews. Was not disappointed, friendly, fast, quality service! Will definitely recommend

Su
Review №50

Dave and Brian replaced a large storefront window in my building today. They were great. I highly recommend them. They were professional, prompt, reliable, knowledgeable, cared about the quality of their work, friendly and personable.I will call on them again! Thanks so much! Sue

Ro
Review №51

Best price in my area... done on time and faster than estimated. Good people who careRon Holmes

Hu
Review №52

I had a very bad experience previously with a one man operation where i tried to save a few bucks on a windshield replacement. It was a nightmare... windshield leaked with first rain and fried my cars computer. Never again! So this time I was determined to find a reputable company so I called around to get a few quotes. Speedys quote was very competitive and the timing worked out well. My Technician was friendly, and knowledgeable. He did a great job and replaced my front windshield quickly at my home. I will definitely call Speedy if I ever need another windshield replacement.

An
Review №53

Got a chip, called and they got me right in. 30 mins after the chip happened it was repaired and I was back on the road!

Re
Review №54

Our power window came off the track on a rainy Sunday. I called them early Monday and they worked us in despite being quite busy, as it was inclement weather and our window was stuck in a down position. They were knowledgeable, efficient, and thoughtful; a good business trifecta. We will most certainly return for all window related issues.

Ma
Review №55

Outstanding service for my new windshield and drivers side window. 1st class job. They really want to satisfy.

Mi
Review №56

Nice back window Got me in the next day whoever did the vacuuming of the broken Glass left big Pieces and a lot of broken glass in the back

Kr
Review №57

Speedy is definitely a great way to describe this company! Very fast and efficient getting my rock chip repaired. I will definitely be back if I ever need more glass work done!

Ta
Review №58

Had a glass emergency today and everyone at speedy was beyond helpful!They were quick and efficient and got me on my way!I would recommend them for your glass needs.

Er
Review №59

Have had custom table top and coffee table glass done,plus I have have had custom auto glass done for three street rods and have had four of my cars windshields fixed or replaced by Speedy Glass and have been very pleased with there work. There staff are very easy to work with and they delivered the table top glass to the house. Would highly recommend them.

Br
Review №60

Looks like a great job. It was easy to schedule, the technicians were great, on time, personable and did a quick, efficient and good job. Hope I dont get hit by another big rock, but if I do I will definitely call Speedy Glass again.

Pa
Review №61

We dropped in to the Puyallup South Hill Speedy Glass yesterday after a large rock left a big chip and a very small one in our windshield. We were in and out in about 30 minutes. We can see a small watery looking spot where the big spot was, but it’s so much better and won’t crack now! I was fearful we wouldn’t even make it in without it cracking it was so bad. Thanks for a job well done!

Ja
Review №62

My trim piece was damaged due to going through a car wash. I went in to Speedy Glass for an estimate and they offered to repair it for free, as it was a simple enough thing for them to fix. What great service! Needless to say, I will be taking any future business I have here. :)

Em
Review №63

They provided great and easy service. It took an extra day to get an appointment for a window replacement as opposed to a quick repair, but they gave me excellent service and a better price.

Da
Review №64

The Tech you sent out was very polite, clean and professional. He did an awesome job.

an
Review №65

Had my front windshield done quick, and clean

Th
Review №66

The process was painless. The tech called me when he was on his was, arrived, fixed my window quickly and that was that! He was friendly and courteous, my window looks great and I never even left my home!

Jo
Review №67

We were given prompt and courteous service. If we ever need auto glass service in the future we will definitely use this establishment.

E
Review №68

Made appointment for 4pmWas called by Speedy with earlier times and they got us in and out in record time. Happy 😊

Ju
Review №69

Great service, fast installation, good pricing and nice waiting room. Overall, great experience.

br
Review №70

Great experience! I called around to a couple different shops and these guys were priced in the middle of the rest. The coolest thing was that if you are close enough they will come out to your house and do the repair there! I called late in the evening to set an appointment to have a windshield replaced and they came out the next day at 8am! cant ask for a more convenient service! Definitely will recommend. Sure you can find a better price from those cut rate shops but I prefer to use a known reputable company for $20 more. Plus they can come out to your house!

Br
Review №71

Clutch rock chip repair, not too expensive and covered by insurance anyway 💯 recommend

D
Review №72

Super fast place...good work too...price for new windshield for my 08 Camry was $240...took 30 mins to install....very happy!

Sa
Review №73

Very friendly staff, very professional at their job.It did not take long for me to wait the front desk service lady was very friendly and informative.I will recommend my family and friends to Speedy Glass.

Ti
Review №74

This was the 3rd time using Speedy for window replacement after break ins. They do a fantastic job and are very affordable. Safelite downtown Puyallup wanted to charge me $70 more no including $50 to have them come to me. Very happy with the customer service and my window!!

Br
Review №75

Very friendly and helpful. I have a custom project that needed some atypical work that no one else would touch. Speedy was happy to help!

Jo
Review №76

Replaced windshield, delivered on time. Erik definitely use them again

Da
Review №77

Guy was chill, easy to talk with, very fast at his job, and very friendly. Got my windshield chips repaired and back on the road in under 15 minutes! Superb job, I will definitely be taking my future business here.

jo
Review №78

I say yes to Speedy Glass. The install was quick and friendly. I would definitely recommend Speedy Glass for any glass repair in the future.

Cr
Review №79

Speedy Glass forgot to vaccuum car and had to talk to supervisor to check the car.

ro
Review №80

In less than 20 minutes, rock chip damage was repaired at a very good price, highly recommended.

Sh
Review №81

They got me in quickly and it took about an hour but did a poor job getting all the glass in the vehicle.

Ma
Review №82

Let me tell you what these guys these guys are great ! They said it would take a hour and they were done in 45 minutes! I Highly recommend Speedy Auto Glass ! Other than extra dent in the hood!

me
Review №83

Very professional staff and fast.

Ni
Review №84

I needed to replace my passenger window. I was in and out in 15 min! Great service!

An
Review №85

Called to get a quote and see if they had the specific piece of auto glass I was looking for. I was told they do, so a couple days later I set up the appointment. Called them on appointment day to give them the address and Im told None of our vendors have that glass. So unsatisfied.

Ka
Review №86

Speedy Glass out of Puyallup has done several windshield replacements for us and have always done a great job at a reasonable price!

Ch
Review №87

Very professional, fast and courteous. I would highly recommend.

Ba
Review №88

Very good customer service. Quick work. Didnt have to leave home to have car worked on.

La
Review №89

Excellent crew fast and very professional. Will use again.

Mi
Review №90

Timely, competent and efficient. Went the extra mile. Thanks

Me
Review №91

I stopped In here to see if they could give me a price to get my drivers side window back on the track. The guy came out and instantly started working on it outside. He then told me he needed to bring it into the shop. It only took him about a half hour and then he proceeded to tell me no charge!! I couldnt believe it. The other two people I chatted with in the lobby were also very nice. I will definitely go here again!

Ni
Review №92

Well my rear window had got shattered at a gas station. When i went to my appointment i know my heater tabs were on the sides of my window but after i had dropped my car off i got a call saying that my car didnt have its heaters for my wwindow i said go ahead and install because i needed a window but i know the tabs were there because me and my boyfriend made sure they were there and not damaged and on the bill it says window, heater, and some solar powered thing. But i had to pay for it even though they removved the tabs

2X
Review №93

Helped fixed our windshield. Quick in and out. Great service!

Ka
Review №94

Had my windshield replaced. Fast and efficient.

Br
Review №95

Friendly staff got me in early and did a quick job. Very competitive price!

Mi
Review №96

The tech did a great job of finding and solving my problem, quickly and efficiently. Thanks guys.

Ma
Review №97

They were very friendly and did excellent work. I was glad I could bring my dog with me too.

Jo
Review №98

Very pleased in and out very fast would recommend them in the future

Gl
Review №99

Very good service, very good attitude, so fast service+

J.
Review №100

Best price. Technician came on time was friendly and did good work. 10/10

Information
6 Photos
100 Comments
4.7 Rating
  • Address:12623 Meridian E, Puyallup, WA 98373, United States
  • Site:https://speedyglass.com/store/puyallup/
  • Phone:+1 253-848-4400
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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