Great service. Made the process easy and very helpful in leading us towards the right package we were looking for. Ended up getting new wheels tires, lug nuts and tire sensors for a good price. Would use them again.

Great prices & the best service. It pays to get the coverage!! I didnt realize I had it until a bolt ended up in my tire. I got a $200 tire replacement for free basically.

My husband and I purchased 4 new tires from this store yesterday. Assuming the staff is knowledgeable in their field and realizing the staff is not. Who puts a tire on the car with a cracked wheel and does not notify the customer? Let’s the customer drive off and wake up in the morning with a flat tire. My husband took his car back to the store he went to and NOW they want to tell us about the cracked wheel. So now he has to put air in his tire several times a day until the new rim is ordered? Which the gentleman in the store said it could take a couple weeks. He also purchased black lug nuts and they were never put on his vehicle or given to us. We went to the Puyallup location hoping it would be better than our experience than the Tacoma location but we were wrong. We planned on making an appointment for our other vehicle next week but that will not be happening. We will take our business elsewhere.

I was a walk in, didnt have an appointment, had just noticed that my trucks left rear tire was low on air while out doing errands. I stopped to see if an employee could check it and put air in the tire so I could do the rest of my errands. It was a very busy day, I was told but to pull in at the air inflate bay and wait. I waited for 15 minutes, the same nice young man proceeded to inflate the tire but it was so low no air would go in, he looked around the tire and found I had picked up a nail. I said to him, Well how long will this take? He said, We are booked, but the latest apt for the end of our day is 5:45pm. I looked at my watch, it read 3:45pm. I had a two hour wait, I looked at the tire again and said to him, well it looks like I am stuck here till its fixed. The good news was that my tires were under a lifetime warranty, and so that tire was replaced free and my truck was on the repair bay earlier than expected. I was treated very well and kindly, it helped that I had my husband talk to the service employees by cell phone since I am not well versed in truck tire conversion and thats what husbands are for I always believed.

I had a screw in my tire suddenly. I needed to get all 4 tires replaced soon anyway. They were the only place that could get me in same day and had the size I needed for my car. I wouldve had to wait a week otherwise. They were very fast, courteous and did a good job. The tires are great. Price was reasonable. More quiet than the previous ones (sport tires). They ride nice. I would recommend them!

Great company. I must have gotten a new tech because he laid my center cap face down. ( Incase you dont know, this can scratch the finish on center caps and wheel covers.) He also didnt use the proper tightening sequence on my lugs. Everything turned out great. Unbeatable prices and they have always gotten me in and out quickly. Thank you for the great service.

Really appreciate thier help and service,good job,very helpful at atime in need

Very clean and efficient business. I purchased the tires online through their website and made an appointment to have them installed the next day. Everyone I spoke to was courteous. They finished within 30 minutes. I havent purchased from discount tire for a long time and Im very satisfied with the experience.

Hard working employees. Great customer service. Will be buying tires there soon. Thank you South Hill Discount Tire!

Did a great job on my car.

I asked them to fill my tire and check to see if there was something in it. He did a quick visual while the truck was stationery and said to bring it back if the tire loses air and they would put it up on the racks. For my safety, I would have appreciated that they went the distance and did a thourough check on the first visit. That is what I would expect for a company with excellent customer service.

Holy cow! This shop is efficient and kind. We had to get two tires on our trip due to debris in the road damaging one and these guys, even though incredibly busy, fit us in and changed the tires out, along with fixing a slow leak in another tire, in only 30 minutes. AMAZING!

They are AWESOME! Very friendly, helpful and takes customer service to a new level! Thank you guys!!

I parked and went into the lobby and was ignored by all the employees for atleast 10 minutes. Evidently they have a silly check in process in the parking lot, of course unmanned at the time. VERY POOR CUSTOMER SERVICE! They might be a little cheaper than Les Schwab or Firestone, but atleast you get better quality and service and the techs dont look like a bunch of kids.

Above and beyond. Prepare to start putting together the pieces of the mystery. 🧩 The Sentinel Emergency. (Sentinel,Television) = (Send and [Tell] a vision) by subconsciously regulating your autonomic nervous system. Do you watch television? Not really.

Ive always gotten my tires here. Very courteous and professional, great service. Im very happy with my recent experience, the tires are fantastic.

Had spare tire changed on my Jeep yesterday only to drive out of parking lot, drive 2 blocks home and realize I have a flat (different tire) Of course they closed shortly after I left so I wait for husband to look at it and he pulls a wheel weight out of my tire. I came in to tell show them next day and see if they can help but of course I’m told I had to of picked this up on the road going at a high speed. I was also told they don’t use this size weight here ( yeah but how many tires do you change here that originally came from somewhere else?) I never went over 30 to get to my house a couple blocks away. Highly suspicious that I picked it up there somehow and I’m just disappointed in service. Thought I’d leave review in case this happens to someone else, we can at least document a pattern.

Customer Service was awesome! Ty answered all my questions and made me feel comfortable in my decision making. The entire team was easy going and polite. They stayed a little late for my last minute upgrades. I got tires & wheels installed. Totally recommend the Puyallup store!

Nice guys. Pretty quick for a Saturday. Get there early to get in and out.....they fill up as the day goes on....or visit during the week if you can.

Customer service was good. Everyone was friendly. Im a little irritated that the salesman added the extra tire coverage without asking me or mentioning the added cost. I didnt get a final receipt until after I had my keys and was in the car so I didnt notice. Not cool.

This has been my go to place to get tires since I put the very first tires on my first car back in 1993 on my 1963! Discount has always been a customer centric business! They are there to get you back on the road with no hassles. Thanks again!

Fast! replaced my whole tire (no hassle warranty coverage works!) with no appointment, and was in and out in about half an hour.

Went in 530pm, drove away with 4 new tires at 545pm, they were very fast,friendly, and organized.

I bought the $57/each Sentury Touring tires for a cross-country road trip. They are great! Thank you!

Ive been going to these guys, for years now and they never disappoint. Went in today just before they closed to buy some tires. Knowing that they closed soon, I didnt expect them to install the tires for me. I was impressed at how fast the got me out the door. I really appreciate the work they did today. You guys got a customer for life!

Pat is the Best. Tell him Force 10 Property Group sent you and see the smiles. We love doing business with the Awesome folks at Discount Tire in Puyallup!

Fantastic experience changing tires. I was in and out in half an hour. Friendly service, no waiting, very organized.

Sam and Bill and Dan have been Amazing through the years working with Discount tires! I am always Feeling better and safer on the roads thanks to these professionals.

Very friendly and knowledgeable service!

The staff at Discount Tire were immensely helpful today. They were polite, efficient and respectful of my time. Im very pleased with their service.

Went in for some tires the other day. Good priced tires, quick service, tires look good. Patrick is the man!

Great service and a good deal. Didnt like the long wait, but I guess thats my fault for just popping in without an appointment.Great Covid protocol, much appreciated.

Buying my truck tires was an okay enough experience however I was very disappointed following my first tire rotation. The technician completely failed to reset my tire pressure monitoring system (TPMS) and my tires psi were at 29, 38, 34, 39 when I got home. They were at 35 or 36 when I went in for rotation. This is a very simple service and something Id never expect an experienced shop to miss. I took my truck to Milton Les Schwab to have this remedied and they commented that my valve stems were not replaced. I wont be a Discount Tire customer in the future.

I have been going to discount tire since day one going back maybe as far as 1987 I think always have been stellar service

Very profesional crew. Had my tires in 2 days as promised and had all six balanced and mounted in less than an hour. I highly recommend.

Good place for tires. Problem getting in stock & quoted price

Timely service/fair competitive pricing.

If you ever had the chance to buy tires from one of the competition where they run EVERYWHERE... Thats what buying my 4 new tires from discount was like ... Friendly staff.. capable and they even gave me a discount on the discount ... Hows that for a business that WANTS your business ...

Need tires? this is definitely the place you want to go. Go check out Richard, the Assistant manager, he knows exactly what he’s doing. Called about my two cars, got me set up with the best tires for a great price. Something actually ended up happening with one of my studs when removing the tire, and I was a bit bummed about it, but I called Rich back, and within seconds he had a solution for me. Go to this Discount Tire, Richard runs a tight shop.

Took my Honda Element in for tire rotation and balance. Was promptly greeted and everyone was friendly and helpful. They moved quickly and tried to get us on the road as soon as possible. Watching the employees work together, you could tell everyone enjoyed their job and helping customers. All DOL/DMV offices should take a lesson in customer service from these folks. And loved seeing a girl among the mix of technicians!

They were so nice and fast! Patrick Palzer helped me and he was so friendly and really fast! I went in there to get a flat repaired but the tire was too far gone so I had to get all new tires and by the time I walked in the door and got my car back was less than 30 minutes. NASCAR pit crew style. I was amazed! I can’t recommend this discount tire enough!!

I came to them for help with an ongoing issue I was having with my trucks tpms system. They took note and listened to all of my concerns. Scheduling was quick with weekend availability. I was told the appointment would be about an hour to replace my valve stem sensors and the had the service done in less then an hour. The service included re-balancing all tires. My issue is fixed and all tires are balanced properly. The service and parts even came with a great warranty.Thank you guys for fixing my problem at a good price.

These guys were awesome. I watched them through the waiting room window. They hustled to get your tires done quick. When you drive in, you stop at the little tent to let them know what you need, park on the side and another guy comes to help with your needs. Within 10 minutes got the car in and less than an hour, done. They seem to work great as a team and got the job done. Very professional. Thanks for working hard guys.

Friendly helpful staff. Got me in and out in a hurry when my son was stranded on the side of the road. Wish I remembered the name of the guy who helped me (needed a lug key to change my sons tire). A+ customer service.

Amazing service!! We brought my daughters car in with a concern and they had her done and out the door in about 30 minutes. The whole time they were polite, practiced social distancing and kept a smile on. 👍👍 guys

Rushed in with a bolt that had found my tire in a nearby parking lot. They had me patched up within the hour—no charge! Angelina even checked my tire pressure and replaced the missing valve caps. DT always has awesome service!

I made an appointment online for a time that was in 2 hours. I showed up and checked in while still in my car, was shown which bay to pull into and guided in. Then waited out front for about 15 minutes and they repaired my tire which had a nail in it and rebalanced my tires! The entire experience took less than 30 minutes! I generally have good experiences here but this was great with the new guidelines! Thanks!

Fast and reliable. Customer service has always been amazing

Most outstanding! Ive had two flats in the last month on my new truck, and Patrick got me the coverage I needed at a reasonable price after the dealer tried to price gouge me on a tire. Second time Matthew even took the bolt out and gave it to me at my request! I had to see how honking big it was... 5/16. Just over the patchable size, but they still got it done! Will take all my business here for tires and so should you!

Didnt have my tire wheel package ready for my appointment. I had to wait an additional day and then they installed the wrong TPMS sensors.

I have taken multiple vehicles to discount tires over the last few years. This site is just as professional and helpful as the other locations I have been. I highly recommend Discount Tire.

Helpful staff and great prices. Ill go back.

Helpful, friendly staff. Be prepared, make an appointment ahead of time, long waits otherwise

Will not put air on my one tire because tire pressure was very low. I told them is brand new one tire and all i wanted was air in that one tire. But wouldnt do it! NOT going bacc!

Still providing outstanding and timely service during this era of COVID-19. Appointment began on the and all of the representatives were courteous and professional. Discount Tires does not disappoint. Also only took 20 minutes for all 4 tires to be changed and balanced.

My overall experience was really good.they did the job right and went by the proper factory specs for my new tires.Sales service was great,shop service was great,price for tires was average.of all the research I did on price,point, safety,quality,and hassle between walmart,les schwab,a random mexican shop,buying online on amazon and having random mexicans mount the tires,and costco I decided on discount tire bc the price was good and it wasnt a hassle.just save your time I did the research for you and go to discount tire.

They are fast the guys are nice and they had better prices then any of the other places i called

Fast and what else do I need?

1 of my new tires(about 3 and a half months old) went flat today because of a nail. I called and they were able to squeeze me in literally right before closing. The service was amazing and they went above and beyond to make sure i was taken care of. I really appreciate it!

Great and fast service. Been here many times and always the best service. The service and professionalism takes a little bit of hurt out of the pain that is buying tires. Thanks guys for another great experience. Ill always come to you guys for my tire needs.

Dropped in for my tires to get looked at since TPMS was going crazy. 40mins later, truck was done. Nails taken out and great customer service! Matt was a huge help!

Thought I needed my TPMS replaced but turns out I had a screw in my tire and they found it and patched it up and now the tire pressure gauge light is gone and my tire is good to go! All that and wasn’t even charged a dime. Much appreciated!

Ordered tires and paid online. They had a bigger selection of tires for the car we needed them for. Aldroppednthe car off and they were very professional and quick. They finished service faster than we thought. Price was great as well.

Always fast and friendly service. Pure Olive discount tires is the one I preferred to go to just because i have been going there for over 10 years and have never had a problem and they offer really good prices.

Ive always had a great experience here! Everyone here is a top notch young professional. I hope I can find a tire place where Im moving to thats half as good as they are! Thanks for everything guys, and keep taking care of business!

Prompt and courteous service. Loved them.

Fast and affordable. I had no tread on my tires and I went and got some, yesterday I almost got in an accident and had to slam on my brakes, I’m beyond thankful I have these new tires they saved me from getting into a fender bender.

Class act establishment, 1st class treatment, quality service, friendly n very helpful customer service ... this is the only tire shop to go to !!!

Busy place, make an appointment, dont just stop by and expect to be taken care of.

In and out in about 30 mins for a nail in my tire

Good jobs. They corrected a mistake. Thats the important part.

Affordable and quality work which is usually a hard combination to find...

These guys are great. I’ve taken my car here multiple times and the service is always consistent. Happy and courteous employees all around.Their prices are very fair and honestly so much better than the competitors (Les Schwab is a rip off and I’ve had multiple bad experiences there).These guys will always have my business.Thank you!

The kindest and honest salesmen!! Being a single woman I was happily surprised a tire repair free and I was prepared to buy new tires and was told I didnt need them!!! Thank you God bless all of you that work for Discount Tires!!!!😁😁😁

Very helpful! I got a flat and thankfully was able to make it there. The tire was off the rim so I was unable to just air up the tire but they replaced it with a used tire for cheap in like 30 minutes even though they were super busy.

Unless they change policy, Im not coming back. They arent requiring customers to wear masks! They ask and they provide but they still allow customers to stay in the lobby without protection. I saw 2 couples inside and the first they never even asked them to put them on. The second they asked but they refused. This is not acceptable!

I love the Discount Tire chain and have used multiple locations across the country. They have a great selection, good prices and many of their manufacturer partners offer rebates when purchasing multiple tires. I had new tires installed there today and they were highly organized (different procedures due to required social distancing), very helpful and gave amazing customer service, as Ive come to expect from this company. 100% will continue to bring my car here for any tire-related services needed.

So I had a tire sensor go bad. The guys replaced it but other 3 were acting up. So they replaced those for free. Then the sensor in spare still wouldnt let them program and tire was 14 years old. So they replaced that and sensor. All for free to get my truck right. Awsome people. Did not expect this. I feel blessed. Thank you Puyallup discount tire for busting your butts to get my truck right. You have earned my repeat business. THANK YOU SO MUCH.

Experience here at Discount Tire was great. Came in and discussed some different options for tires. Ended up settling on a pair that they did not have so they ordered them in for me. They said it would be 3 to 5 days it took 2. When they called I came in about 5 hours later to get my tires done. They guessed it would take about an hour and 40 minutes and that took a little bit longer but they were really busy. When I had shown up I asked them to change a tire that I had pulled off and not replace the full size spare I had on the vehicle. as I said it was a very busy day and they didnt realize or missed that note and took the tire off. unfortunately for them the tire was too old to remount so they ended up replacing it for me with a brand new to full size tire. All in all a good experience and I will be back to pick up my other two tires here in the future

Incredible experience from the start. Incredibly pleased from the customer service I received from Patrick. The quality and speed of service were phenomenal. Very pleased overall and would absolutely come back.

Went in today for a scheduled appointment of 4 new tires and they got me right into the bay upon checking in. The process was quick. Matt and his team were professional, efficient, and friendly! Highly recommend Discount Tire!!

Been to a lot of different discount tire locations and this by far is one of my favorite locations. Sam was awesome, called and had to order the tires I wanted for both of my vehicles. Once they came in he called me right away to schedule my appointment, was in and out. Every one that works there is professional.

I have been coming to Discount Tire off and on for the last 25 years, have never been disappointed. Excellent service and great prices

I got a great labor day deal, plus a Veteran discount. I like the service, and can-do attitudes there too. I will definitely go there again. Oh, they also special ordered a set of tires for me that were rated highly in one of the consumer magazines

Very polite, and great service in a very timely manner

Been using them for nearly all of my tire needs for the last decade. Every time I try going somewhere else, I end up getting screwed around and come back. Solid pricing, and friendly staff.

Great experience with them! I had ordered my tires online and made appointment online also. They got me in and out within the hour like they said. Very friendly customer service from multiple of the employees there. They were super busy because of the weather coming, but things went very smooth. Highly recommend this place!

Incredible customer service and best prices! Richard is honest and more than fair, he totally changed my mind on them and Ill be going there for all my tire needs. The full story is.... I took our car to them and had new tires put on, but 3 of the 4 wheels were chipped/scratched during the difficult RFT install, unfortunately I did not notice the damage until I got home, so I planned on fixing it myself and chalked it up to going with the cheapest company. I was sent a survey and I was honest that the customer service was good(Richard even took the time to print off the rebates and go over them with me), but I would not recommend to a friend since the damage. After that I let it go, but about a week later I needed a deferent service(new TPMS) on some winter tires. I shopped around and discount tire was about half the price of all the local competition and since I didnt want to spend $500 to make the dash light go away I decided to go back to discount and I would just be sure to ask them not to damage the wheels this time. To my surprise when we got there Richard came out to help us and he brought up the survey from last time, so I elaborated on what happened and showed him some pictures of the damage. Richard apologized sincerely and wanted to make things right, so he did with a very reasonable solution and took the time to make sure everything went smoothly. The second time around the install was flawless, no damage, no tpms light and done in a timely manner. From now on I certainly will be recommending to everyone. Thanks, Richard! I truly hope you get to manage your own store someday since there is a large need for more places with excellent customer service.

Great service, helpful people, quick and efficient. Also, helped making an appointment online. Gave great tips and recommendations.

Great group of people. I had looked up the type of tires I wanted, & they were ready to go. I needed one to be transferred from another store, & that was done over night, before I showed up.They didnt try to sell me stuff, or push any service. They did a few checks, told me the results & offered a general estimate if I would like them to do the service.Seeing I just dropped a grand on four tires, that was nice not to be asked or pressured for more money. Save for the tire insurance.The wait wasnt bad really, & the tech checked with me on my preference for tire pressure, as he handed me the keys.Follow up rotation & check was painless.Free tire rotations, but I havent pulled in to do any more. I should, so I can up date this. I am very happy with this company & the store overall. Great job.

Coming back to update a review I did a few months ago. I just came in for a tire rotation for the first time on my new tires. It was absolutely unbelievable, the crew that did my work was so well trained and efficient I was in and out within 30 minutes. They understand your day wasn’t meant to be spent sitting in there small show room unlike other tire companies in the area. The quality and precision the guys worked with just made me a discount tire guy through and through.

They always treat us great and always help us with what we need help with no matter what it is. Great store and most of the workers.

Ive bought quite a few tires from these guys. Sometimes its been a great experience and sometimes its not. Unfortunately this time it was not. I dont appreciate them just adding their road hazzard insurance to my order without even asking me. Then giving me a hard time when I told them I didnt want it and to take it off the order. Consumer reports recommends not buying it because it rarely pays off and is simply a money grab.

Was excellent tire not fixable had warranty tire was in stock in an out gr8 service

Great service even during covid. Great price thanks for the help!

Ordered up a set of rims from these guys on a Saturday. Was told monday they would call and let me know the approximate arrival time, no call. Call in a few days later and am told they will call me when they arrive... Two weeks later I show up wanting to know when they are going to be there because im mid way in a project waiting on something I was told would be in in roughly 4/5 days. Rims are on back order untill further notice and they couldnt even bother to tell me that off the bat. Complete waste of my time, did a refund and left. Im sure these guys do good work here but this was my experience.

Nice guys, fast and furious!!!

All their workers are very respectful and knowledgeable about their work, thanks for helping me out on picking the right tires for my car, good prices.

Great service, clean and quick

Very friendly, fast, and health conscious service. Good quality, options, and prices.