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Pueblo Toyota
2220 US 50 West, Pueblo, CO 81008, United States
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Pueblo Toyota
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Ni
Review №1

The sales agent and the manager were very pleasant to negotiate with! I got my 2021 Rav4 XLE Premium Hybrid here. Very nice car!

ja
Review №2

Buying a car should be a fun and easy experience. These guys do exactly that. They offer impeccable customer service, fair & competitive pricing. I’ll never by another vehicle anywhere else! Big shout out to Ryan and Aaron for making my purchase an awesome experience.

Tr
Review №3

My Toyota was acting up. I went to start the car and everything was dead. I have a Toyota Camry LE 2018. I took it to a Toyota dealer they said everything was green and clean. I go up to the mall stay till it closes get in the car & it’s dead! I had to wait till midnight for a jump. I drove to the Motel six up the road. I spent $105 plus tax for a room… That was the cheapest room in the neighborhood. And then went back the very next day. They couldn’t duplicate the issue again, but I have made a video about it. We decided to change the battery out. So far so good. I have to drive to an a half hours in one direction just to get to a Toyota dealer so I hope this is solving the problem. Nice friendly staff

Br
Review №4

A huge thank you to Ryan, Aaron, Brett, Cheyenne, Stacy, Joe, Bubba and one other I can’t remember, but she also helped us out. We Purchased a beautiful 2017 Ford Explorer Sport while on vacation in Pueblo. Had an issue within 12 hours of purchasing. Long story short, very simple fix, battery and all is well. Everyone from answering the phones to finance to Aaron walking us through the purchase we’re respectful, kind, and took care of us. We live in the Springs, however we will purchase vehicles at Toyota of Pueblo from now on. Dealerships can be great places to purchase a vehicle and Toyota of Pueblo proves that. Thank you!!!!

Li
Review №5

Jeffrey and crew went out of their way to help us!! We got the car we wanted with a great extended warranty! Happy retired campers here

Ch
Review №6

As always, the check-in and service team were polite, efficient, and friendly. I love having my car serviced here. I know that they are going to get it right.

ky
Review №7

Even though they are short staffed, they were very quick and Daniel was extremely nice and professional.

Ma
Review №8

Sales Done Right!Bianca (Internet Sales Department) researched the information I called and asked about so I didnt have to waste my time driving all the way to Pueblo. She responded quickly and professionally.I made the trip down there. I brought my vehicle with to find out what they would give me for trade-in value. They were right on the #s and gave me exactly what I was hoping to get.I worked with John Griego to figure out what vehicle I was trading for, although I already had one in mind. He showed me everything in my price range and at no time tried to sell me on any one vehicle.The entire purchase process was done in a couple hours from the time I walked through the door.Excellent experience! This is how sales is supposed to be. Great Job! If I am ever in the market for another vehicle, I will check here first.Thanks,Master Giff

Sh
Review №9

We had a truly wonderful experience at Pueblo Toyota. John Griego was excellent through the entire process. We had a unique situation that was handled flawlessly. He made sure we were in the best vehicle for us. I would recommend John and the whole team at Pueblo Toyota to anyone. We will be back for our next purchase as well.

Ni
Review №10

After having a not so good time at Larry H. Miller Toyota. Pueblo Toyota really took care of us. I called while sitting at Larry H. Miller while they were trying to give me chump change for my trade. They pretty much said give us an ETA so we can role out the red carpet. John the salesman I think that is his name, Im pretty positive Was straight up with us from the get go we wanted a new 4Runner he said he got one coming its this model but but there will an additional 3K due to demand. I said I will be happy to pay the additional 3K since you were straight up. And since it was a 6K difference between new and used. They didnt BS me on my trade like the other one did. And they added an addition 1K to sweeten the deal on this 4Runner. Which they did not have to do at all. They threw some running bored in for the 4runner. We got a darn good deal on a high demand Car. Really thank you guys I will be back soon to buy a new Tundra yall made 2 sales that day. Seriously Pueblo Toyota over Larry H. Miller

Ch
Review №11

We have been searching for another vehicle, with no luck. We happen to drive by and see a unit that sparked our interest. Nathan is a great person. He helped us get into this unit without a lot of haggling. This Toyota team is a nice team to work with. Thanks again Nathan

Li
Review №12

My first time for car service at Toyota and I will be going back! Great service, fair price and staff very friendly.

Al
Review №13

Had a wonder full experience!! Kevin and Aubrey were our sales persons and were very polite and professional when dealing with my wife and I! Were from Minnesota and have been looking for a particular kind of car to fit my needs. I found the car we were looking for at Pueblo Toyota which happens to be a 2017 Chevy SS sedan in near perfect condition. Obviously being from Minnesota, picking up the car in Pueblo was going to be a challenge. We flew into Denver from Minneapolis and when Pueblo offered to pick us up at the airport, (which is 2 hours away) we graciously accepted.Duane was our awesome transport who showed up in a brand new Toyota to taxi us to Pueblo Toyota. Duane was also very professional,courteous, and knowledgeable about the area. He told us many things about the area which we were interested in as we wanted to take a look around since were in the area. Hands down the Best car buying experience Ive ever had!! Thanks again Aubrey and Kevin!!Sincerely Mr and Mrs Harvey

Ve
Review №14

Devin did a great job helping us find exactly what we wanted. He was very patient and kind! Would definitely recommend going to Toyota!

Sa
Review №15

Our experience with Pueblo Toyota was phenomenal from the first phone call all the way through purchasing our vehicle. Teamwork and customer service are qualities this team of people definitely have down throughout the entire building. Even though we mainly dealt with Stephanie, Derek and Brent, everyone we came across was super personable and professional. We will definitely be looking to purchase our next vehicle here when the time comes.

Ma
Review №16

I had a great experience at Toyota Pueblo! The staff was very friendly and helpful. When I had questions or concerns they were very knowledgeable and provided great service. Devin was very helpful and welcoming. So excited with my new vehicle!

La
Review №17

Easy peasy transaction. Shout out to Aubrey for facilitating the purchase of my Rav-4 hybrid. Thanks to Devin for getting us over the finish line. It was well worth the drive down from Colorado Springs.

Th
Review №18

Sold them a truck 3 weeks ago. We got confirmation of the payoff from the bank and still havent been paid for our truck. Its been signed over to Toyota and they have possession of the truck, control of the legal ownership and our money. They have every excuse under the sun as to why we cant get our money including (bad past customers). At this point, Id never do business with Pueblo Toyota again and thats saying something considering they were so great at first I was going to buy a tacoma from them before our move. At this point if I could give -5 stars, I wouldnt think it was low enough.Edit: The day after this review, we were finally allowed to to come get our check. Comparing this to other experiences with dealerships around Colorado, Im overall left unsatisfied. In person on the ground floor they are great, nice, and helpful, but if you have an extended dealing with them, things start to fall apart. I honestly cant tell if the breakdown is from C.S (doesnt seem like it) or management/policies and those not making it to the customer service reps. Taking 3 weeks to do something that a rep said would take 2 days is just crazy. I hope that there is another answer for your future customers other than weve been burned by bad customers before. Im not a bad customer and being compared to them as an excuse for a 3 week delay isnt acceptable in our opinions.I hope you all are successful in the future, good luck.

Lo
Review №19

Pueblo Toyota is the best.Triston in the service department is the best.I wont go nowhere else.

Gr
Review №20

First time there..very professional..nice place..great coffee machine and waiting area..highly recommend

Ma
Review №21

Great car...absolutely love my 2016 4Runner. And Pueblo Toyotas Service Department does amazing work! I look forward to seeing how they do when I buy my next car.I actually do not live in the Pueblo area. The closest Toyota dealership to my home is Larry H. Miller. BUT...after experiencing Larry H, Millers horrible customer service (during the sale and subsequent maintenance), I could not stand the idea of giving them any more business, even if it was just a recall. Pueblo Toyota came through! Pueblo Toyota was responsive, excited to have me as a customer, and exceptionally professional. They were ready to receive the car for service on time, and finished the task ahead of schedule! Great job, Pueblo Toyota!!

Li
Review №22

We were able to select the car we wanted based on the description online. The prices were clearly listed with no surprises. They even delivered our car to our home in the Springs and took our trade-in. Everyone we dealt with was helpful.

Ca
Review №23

This was the best dealership I’ve ever worked with along with our salesmen Jon Baker and Stephanie. I’m from NM and was sent all documents through DocuSign. The next day when we arrived in Pueblo we were only in the dealership for about half an hour tying off any loose ends before driving off with my new car. The people are great to work with and this was definitely a great experience.

Mo
Review №24

Nathan was professional yet made the buying experience fun. Everyone took effort to get me the best deal. I’m pleased with my new car.

Ch
Review №25

John Griegos - the BEST salesman ever! Professional, attentive, all around great experience.

Es
Review №26

I went in to see how much they would value my car to possibly trade and left with a brand new car. On top of that they were able to knock the price down a few hundred dollars for me. 100% would recommend this location!

We
Review №27

Im always treated with respect and ultra friendly service. I love this dealership! :)

Li
Review №28

From the time I walked into Toyota I felt welcomed John griego was amazing got me exactly what I wanted and was very kind! Kris Aragon made the financial part so easy and was also very kind! And Jeff Clason made sure our truck was ready to roll! THANKS AGAIN TOYOTA! I LOVE MY NEW TRUCK

Mi
Review №29

Daniel is a great person always courteous and helpful. Ive been going to the Pueblo Toyota for services for several years and I can always counts on them to take care of my vehicles.

Ke
Review №30

I had went to a Toyota Dealership near my home in Co.Springs initially, and they would not honor the Kelly Blue Book Trade In Cash Offer afforded to me (they offered almost $2K less!).Not only did Pueblo Toyota honor it... they offered more for my trade in! No questions asked! It was one of the most seamless, pleasant buying experiences I ever had. Special thanks to Aubrey, and to Jeff Algien, for all their help! Well worth the 30 min drive down I-25!

Ma
Review №31

Overall an A+ experience. Great sales team. My sales guy Aaron was top notch. He was extremely personable and friendly. He’s been with Pueblo Toyota for a long time and has a great knowledge of the product and was able to answer all my questions. I live in COS and went to both Springs Toyota locations before I went to Pueblo. They were your typical car dealer. Trying to sell high and not give you fair market value for your trade. In fact, the location in down town motor city offered me half of what Pueblo offered. Half!! When I’m in the market for a new Toyota I will go straight back to Pueblo. I suggest you do the same and ask for Aaron Roybal, he’ll take good care of you.

Da
Review №32

We purchased a used vehicle from John Griego at this dealership yesterday, John was very nice and professional, treated me and my son very well, all the folks we came in contact with were very nice, gave us a Great Deal! I recommend this Dealership to anyone, was a Very Good Experience, see John Griego if you want a Pleasant Experience and a Good Deal! Thanks John!

Ta
Review №33

They were very very helpful and got me in and out driving with a vehicle and I am very very satisfied with their help I didnt have any credit and they still worked with me and got me financed Im pleased with the price and the payments each month are affordable for me. They also have the best coffee espresso latte whatever you desire its awesome I think I will drive there before work to get a cup of coffee before I go Starbucks anywhere else its the best thank you Pablo Toyota for all you have done to get me my vehicle I am still happy and satisfied thank you Sergio who was my sales representative there who was totally awesome and I definitely would recommend others to go. Thank you always Tanya. So if you out there want a good deal want to service I recommend do you go to Pueblo Toyota to get you a car today do you can drive out with the vehicle of your choice I wouldnt recommend going anywhere else but through Pueblo Toyota. If not you are missing out and losing out on a deal of a lifetime.

B
Review №34

Our salesman made it very smooth and easy process! He and the finance manager made the car process of get financed so fast and the signing was so quick!They took a 3 or 4 hour process into 1/2 an hour!We did most of the documents ( that causes the long wait at a dealership) the day before we picked up the car, via DocuSign so all we did was finalize the paperwork and we where done! It was that simple and fast and definitely painless!Our future business will always be them!

Ra
Review №35

Jeff and Daniel are always so pleasant to deal with!

Ef
Review №36

I went into the Toyota dealership to get a wheel alignment. I had recently bought new tires and I had been told in the past that when you get new tires, you should have the wheels aligned. I’m sure glad I did it. I sure can tell the difference in how much better the car drives. The workers are all very nice and there’s a very nice area with a big screen TV while you wait for your vehicle.

Mi
Review №37

Derek was very helpful with all information and forth coming about everything. The process was smooth with all that were helping us. We will defiantly be back again.

An
Review №38

The Pueblo Toyota Service Department has always delivered exceptional service. I highly recommend them. I have been going to them since I bought a Toyota and I have never been disappointed in their friendly, honest and reasonable service.

Da
Review №39

Nathan helped us through the entire process, which he handled superbly. We are pleased with the professionalism of the dealership as well as Nathans efforts to make sure any problems we saw were handled immediately.

Br
Review №40

I scheduled an appointment to replace two brake pads 3 weeks in advance at 10AM on 8/20. Its now 1PM, and I just got confirmation that they are now looking at my car...This place has terrible service. Avoid coming here if you value your personal time.

Gu
Review №41

Very friendly and professional staff! Stephanie and Joe were both great! I live on the other side of the state and they made the process incredibly easy! They also were one of the few car dealerships that didnt high pressure sell and made negotiations a comfortable expierence. Lastly, I was offered over $2k more on my trade-in than other dealerships. I highly recommend contacting them even if youre not in the area and ask for Stephanie and Joe!

Ju
Review №42

Jimmy is a wonderful salesman he listened to what I wanted and helped me find the best car . Super helpful!

Iv
Review №43

Nerrick, the service advisor, is both knowledgeable and professional. He greeted me in a friendly manner and treated me with respect and listened carefully. His order for service to be provided was followed 100% and he ensured that my rims were carefully packed and loaded as I requested. Splendid experience. I’ll be back to purchase a new, fully loaded Tacoma next year. Very Pleased!

He
Review №44

The employees at Pueblo Toyota delivered exceptional value and service during my visit to their dealership last weekend. They were knowledgeable as well as professional during the entire process. I highly recommend Derek Peasley for all of your car buying needs.

Ca
Review №45

Salesperson was very helpful. Overall process was smooth. Slightly disappointed that newly purchased vehicle was not clean inside and fuel tank was on fumes.

Ni
Review №46

Im really sorry to have to write a bad review, but after tonight, I feel I need to. Pueblo Toyota tries to take advantage of its customers. Im not sure if my sales rep was inexperienced or thought he could take advantage of a single woman buying a used car, but I shouldve walked away when he offered me a 8% interest loan when my Credit score is in the mid-700s. We struggled to agree on a price, and I specifically requested he take the loan through ENT. He agreed and went to the back. I have a disability that affects my judgement. I trusted hed go through the credit union we agreed on, and didnt register the credit union name was wrong because I was sure it wasnt. I was wrong, so now I have an account at a union Im unfamiliar with and Im stuck with his decision and my mistake. A more minor inconvincience was when he tried to backtrack on a condition I made when buying the car because the fix was more expensive than expected. I will never buy here again.

Ja
Review №47

Great experience with Jimmy Young, salesperson extraordinaire! Told Jimmy what I was looking for in a new car (Rav 4 XLE!) and within two days I took possession on my new SUV! Jimmy drove to Denver to pick it up on a Friday, and I drove it into my garage on Monday! My only negative is that Pueblo Toyota was reluctant to take my 2005 Jeep Grand Cherokee with 310k miles as a trade-in! Its all good! Better than good!

Ma
Review №48

They’ve showed outstanding service and been a pleasure to work with from the get go. John in sales especially deserve highest praise. He’s easygoing and honest. I’m sure I’ll enjoy coming back whenever it’s time for my first service appointment.

Ch
Review №49

Josh Johnson in the parts department is a true professional. A great personality and even better person.i would trust him to do all my business

Ca
Review №50

Awesome experience! The sales people dont try to sell you on anything but what you are looking for. There is no hassle with negotiations or anything. Definitely going back for future vehicles!

Ad
Review №51

I had to buy a new tire for my truck and the whole process was smooth from start to finish. Nerrick was friendly and professional. I am happy with the service I received today. Thanks guys.

Jo
Review №52

After over 3 months of trying to resolve an issue guess what, still not resolved. I traded a vehicle purchased here and spent a ton of time providing documentation and calling to follow up on canceling my warranties with no resolution. I have continued with my patience but have become pretty frustrated. I value your time, unfortunately you dont seem to value mine. Is there anyone there who can get this done??? Anyone??

Ja
Review №53

I had a great experience with the crew at Pueblo Toyota. My mother was in serious need of a reliable vehicle and unsure about what she wanted or liked. Nathan was very patient and informative about each vehicle. She drove a version of each model and he explained the difference and gave an idea of what to expect. Nathan walked her through each vehicle with patience. She chose a Camry XLE Hybrid. In the end, I am so grateful for the experience and quality people working here!

Ha
Review №54

Thank you John for my 2018 Jeep Wrangler I’m in love and it was great doing businesses with Toyota!

Ji
Review №55

Have bought two cars from them and been to their service department and parts department. They bend over backwards to treat you special.

Mi
Review №56

We had a great experience test driving cars at Pueblo Toyota. Nathan worked with us, and did everything he could to make sure we got the right first used car for our daughter. He was pleasant, helpful, and not pushy. We ended up not buying a car from the Pueblo Toyota that day because we found a more suitable vehicle at another dealer. We did feel bad that the car we found could not be purchased from Nathan. We will definitely visit Pueblo Toyota when we need to buy another car.

Ch
Review №57

I just want to thank Vern Curtis for helping me with the purchase of my 2021 Tacoma... He was patient and professional in making sure I got exactly what I wanted. He kept in touch with me in regards to my purchase the whole way... I would highly recommend Vern if you are shopping for a new vehicle,, he is not only extremely knowledgeable but is just a great guy... Thanks Vern!!!

He
Review №58

Great service friendly very resourceful And very professional Looking forward to my next visit

Ja
Review №59

Pueblo Toyota Service department gave me a great experience with my Tacoma! A+ Service! Professional! Knowledgeable! Fast!!! Everything was done on time and the shuttle service was excellent!!!

El
Review №60

This dealership is amazing. All the employees from parts to service make you feel important. I will always take my service needs to Pueblo Toyota.

Kr
Review №61

GREAT EXPERIENCE! I searched and searched all over the state to locate the Highlander we wanted. Pueblo Toyota had the one we chose. I was able to negotiate what I felt was a good deal over the phone. Drove 2 hours and purchased our Certified 2018 Toyota Highlander Ltd. I found the customer service from my initial phone call (Stephanie), our sales associate (Aaron), the sales manager (Corey) to the final time spent with the finance guy (Chris) was extremely professional. I never felt pressured to buy. I did have an issue after the sale that was handled in a way that confirmed my opinion of a GREAT place to do business.A comment to the upper management... GREAT staff made for a GREAT experience! Thanks Pueblo Toyota for being a business that still has values and cares about the customer! Kraig H. SEPTEMBER/2020

D.
Review №62

Down to earth sales team without the push you get from other dealerships. Its worth the extra drive to Pueblo to have the better experience.

Ma
Review №63

Great people there! Was a first time car buyer and they helped me with everything and explained everything to me, really helped me find my first beautiful car

VS
Review №64

We took our 2002 4Runner here for a repair about a year ago. We thought the timing belt and water pump were due for replacements. It turned out that both of these parts were incorrectly installed at another shop very recently. Pueblo Toyota was able to pinpoint the $2.00 part that was causing it to misfire. They were honest with us and really only charged us for the cheap part and the labor. Every one of the staff we encountered was communicative and hospitable!

Br
Review №65

My experience with Pueblo Toyota was great! I ended up with two new vehicles that I’m very happy with, and the prices were definitely fair. My salesman, Eric Griego, was awesome and made the car buying process very smooth and painless. I will definitely keep Pueblo Toyota in mind the next time I’m in the market for a new vehicle!

Kr
Review №66

I cant recommend Pueblo Toyota enough! Not only is it an amazing brand to invest in, but the service that you are treated to is superior!!😊

Sh
Review №67

Great experience here. Sergio reached out to me, understood what my needs were and found me the perfect vehicle! Now I’m the proud owner of a 2020 Tundra Limited with all the bells and whistles. Great service, great prices! Sergio is awesome! Ask for him next time you’re shopping for a new ride!

Ja
Review №68

Best car buying experience ever! We bought two vehicles from them, and both times we worked with the same people. Sergio (Sales Rep), Ryan (Sales Manager), and Brantt (Finance Manager) were all super kind, very professional and just all around great to work with.We previously purchased 4 Toyotas from other dealerships in Colorado and the experience just didnt compare. It is totally worth the drive to come to Pueblo Toyota!!!

Jo
Review №69

I only take my Tundra to Pueblo Toyota to be serviced. They know everything about my truck and Ive only had good experiences with them.

Ro
Review №70

Your staff is consistently courteous, helpful, friendly, and professional

S
Review №71

Great dealership, have bought multiple cars and trucks from them and always had a good experience. This last purchase was a brand new camry and I went through the salesmen Vern and he did a great job taking care of me and answering all my questions! My finance manager was also great with answering questions working with me and talking to my trade in cars dealer that was attempting to give me the run around!

Mi
Review №72

Bob Vujcich in service is amazing! He always takes great care of our familys Toyotas and makes sure everything is right. Pueblo Toyota is a very nice dealership with an outstanding service department.

Ju
Review №73

The employees are wonderful and always friendly.

Da
Review №74

Kevin Salazar was nothing short of amazing to work with. Anything you need — go see Kevin!!

Br
Review №75

Very pleasant experience one of my best.Thank you griego

Ju
Review №76

I’ve driven Toyota for many years, then got a Ford and (long story short) had problems with it so decided to trade. I worked with Aaron at Sales and Grant at Finance, both are straight shooters and good people. Thinking the worst, I planned to be there all day, but was gone fairly quick to enjoy rest of my day. I recommend Pueblo Toyota if in the market for a Toyota.

Ka
Review №77

Knowledgeable staff. Easy to do business. Good trade-in value.

Se
Review №78

I had been to several dealerships, most of them were Toyota (between Colorado Springs and Denver), and I left each of them unimpressed. I came in well researched and I knew pretty well what I wanted and what price to aim for. However, going into Toyota Pueblo, I was assisted by a gentleman named Derrick. I already knew most things about the Tundra and so did Derrick. I was NOT presented with high pressure to be rushed into a sale, but rather I was given plenty of time to myself to make a huge decision. Upon purchasing a vehicle, I never felt guilted for questioning certain things, and management worked with me on the sale. Overall, I was very pleased with the salesman, finance, and management. I’m happy to give them my business, and I hope that you are able to get Derrick if you choose to go to Pueblo Toyota.

Bi
Review №79

Just keeping in touch with sales person keeping me informed on what is available. Sarah is assisting in helping me keep in touch with the product and service this dealership has to offer. When the time comes, I will look at Pueblo first to make a decision.

Ry
Review №80

Just wanted to share my experience at Pueblo Toyota. My salesman Nate Hurley was top notch! I was in the market for a very specific type of vehicle and he was extremely knowlegeable and didnt waste either of our times trying to show me things outside of what we wanted. He knew what every light/ button did and the features of this vehicle compared to others like it. He knows his products very well and told me his recommendations and at no point did Nate or the finance manager, Brant make me feel as though it was me vs Toyota and they were going to try to scheme me into some jacked up deal that I would regret later. My wife and I felt like they were on our team and literally wanted what was best for us. That was a nice change! Last little praise was I had talked about wanting to ceramic coat the vehicle and Nate actually took us out to his personal vehicle and showed us the ceramic coat/tint and clear bra that had been installed by show us your tintson his new tundra. He was actually able to hook us up with all the same great modifications to protect our investment all through Toyota!

Ca
Review №81

No pressure, no gimmicks, pretty quick buying process, and the best pricing in the area. 100% recommend.

Ty
Review №82

Service center is not flexible. This is my nearest Toyota Dealership and I have an airbag warning light on. Just need them to check the code and let me know what is needed. I’m sure it’s just a simple 10 minute deal. I don’t make it to Pueblo often during the week because I’m a working class citizen. Poor customer service.

Br
Review №83

They are the best!! So helpful!! ❤️

Th
Review №84

Best car buying experience. Purchased a new 2020 4Runner. Worked with Stephanie online and over the phone, she had everything ready for me when I arrived. Terrell helped me once I arrived and showed me exactly the vehicles I inquired about. Let me test drive and helped me choose the right 4Runner. Was in and out in about 2 hrs. Would highly recommend. Terrell was kind, respectful, and knowledgeable about the Toyota products.

Ri
Review №85

Pueblo Toyota has great staff.I personally had a great experienceWith teryl he was thoughtful respectfully and very knowledgeable. He went above and beyond to make sure our needs were met.I would recommend Pueblo toyota.

Ch
Review №86

Toyota is hands down the best car company around. This dealership is definitely one of the worst. They tried to tell me I needed a new ECM for me to get a key programmed. Thousand dollar+ bill for an hour of labor and a part you can find new online for $170. All in all a thousand dollars for a key is ridiculous. Thankfully I used to be a mechanic actually working at a different toyota dealership, and I didnt fall for the scam. Found a locksmith online that got me two new keys for $150. I would never take anything here again. I was hesitant already, because i know how dealerships are, but I thought how can they upcharge me on a key? They found a way. My advice always research and get a second opinion if you are coming to/from here.

Ju
Review №87

From the first minute I entered Pueblo Toyoya they treated me as a friend ”I have been shopping around for a truck. I was just looking around. Mrs. Aubrey White found me the right truck and she was so successful to get me the deal I wanted that I had to buy the truck I was looking for. I must tell you if you want to have a great experience while trying to get a nice vehicle these people have it all. Dont go around and waste your time at another car dealership, Pueblo Toyota is the dealership!!

Ad
Review №88

Steve is the best salesman I have ever met. He took the time to educate me on so many aspects of the vehicles I was considering, and he was very gracious when it looked like I couldnt do business with him. He made such an impact, I was able to change my schedule so that I was able to work with him, and he gave me an incredible deal.

Ch
Review №89

Very happy with the customer service we received. Aubrey, and Eric G., were awesome!

Ma
Review №90

Once again I took my vehicle in for service and the they did not have the correct part to complete the service. This is the second time this has happened to me at this dealership. I was called 3.5 hours after dropping my car off, telling me they did not have the correct part and nothing was done. This happened 2 months ago and was the same story. It is very frustrating to re-arrange my schedule to drop my car off and not have anything done because of incompetence. My time is very important to me and this dealership seems to have no respect for peoples time. I was hoping after the first occurrence that something would have been put in place to mitigate problems of this matter. Instead, they are still wasting peoples valuable time and really do not seem to care otherwise. No true apology or even concerned worker present at that place. I am extremely disappointed once again with the service at this shop. Good riddance once my warranty is up.

El
Review №91

Very disappointed so far with the response to replacing a flat tire on a brand new vehicle. I purchased a brand new 2020 SUV that currently has under 7,000 miles. I have a flat tire, and the earliest Toyota can get me in to fix this is 8 days from the day I call? According to AAA I shouldnt drive more than 50 miles on my spare and long distance driving can harm my transmission. That means I cant average more than 6.25 miles a day before I can be seen (and theres no guarantee yet that my tire will be replaced on my appointment date)

Be
Review №92

Always go here to get my oil changed. They are always friendly and helpful. They ate taking appropriate precautions now during covid.

St
Review №93

Loved my experience!! Great salesman! Very honest!!

Za
Review №94

***OUT OF STATE BUYERS, BEWARE!!!***Worst possible experience!I am a buyer from CA, I speak to the sales rep and ask for a video walkthrough and I specifically ask to be shown any imperfection.She sends me the video and in the video states that there are no imperfection; the car is in awesome condition!When my auto transporter gets there to pick up the vehicle, he takes pictures all around the car, and sends them to me. When I received these pictures I was shocked! There was clear and evident signs of a front collision!! The front grill was broken, the paint in the front was severely scratched, the bumper is loose, etc. All throughout the vehicle there are significant signs of off road use.I have been trying to speak to the general manager to discuss this situation for 2 weeks and have had no luck reaching him. Apparently he shows up for 1 hour to 1.5 hours a day. Ive tried email, voicemail and calling daily and have had 0 luck!If you are an out of state buyer, please please think twice before committing to this dealership.Read more of these reviews!! Dont take your business to this dealership!Side note.. my purchase agreement that me and the sales manager signed.. was for a car with 6,753 and when the driver picked it up the vehicle had 6,813 miles. Thats 60 miles that the vehicle was driven after I signed the purchase agreement!!Theres a clear reason why their rating is where it is.Please consider taking your business elsewhere!

Ka
Review №95

They were wonderful in every way. Steve was easy to work with and provided amazing customer service. Ryan was more than fair on the value of my car and the discount on his car. I live in Colorado Springs and they are worth the drive.

Li
Review №96

Efficient, Friendly service!

Al
Review №97

I’ve been searching around Colorado for a Tacoma for awhile now and was happy to have worked with Sara Chavez to find a 2020 Tacoma OR that had all the additions I was looking for. Sergio Pettis helped me from there and I enjoyed working with a personable salesman that wasn’t pushy and impatient. Glad to have gone with Pueblo Toyota!

Sh
Review №98

I have purchased all 3 of my Toyota’s from Vern at Pueblo Toyota. Super happy with my new TRD Pro 4 runner I just purchased! Vern is awesome to work with, and always finds you what your looking for! Great service all around!

Tr
Review №99

Very helpful great prices great people

Ho
Review №100

I have been dealing with the service department three years and have been impressed with the thoroughness and politeness of their department.

Information
87 Photos
100 Comments
4.4 Rating
  • Address:2220 US 50 West, Pueblo, CO 81008, United States
  • Site:http://pueblotoyota.com/
  • Phone:+1 719-543-1719
Categories
  • Auto repair shop
  • Toyota dealer
  • Car dealer
  • Oil change service
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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