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Pueblo Dodge Chrysler Jeep Ram
2147 US 50 West, Pueblo, CO 81008, United States
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Pueblo Dodge Chrysler Jeep Ram
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ca
Review №1

Leslie the service advisor is amazing, I will be recommending this dealer to everyone I meet. Words cannot describe how good and trustworthy this dealership is. They aim to provide the best customer service and it shows. Thanks again!

WE
Review №2

Fernando was an outstanding salesman! He listened carefully to our needs and worked diligently to find us the right truck. He anticipate questions, making sure that we test drove several vehicles before making our choice. He treated us like he valued our business and didn’t use high pressure sales tactics. The finance team worked hard to get us the best rate. This was the best car buying experience we’ve ever had.

Be
Review №3

Took my Ram 2500 in for diagnostics on malfunctioning transmission. Wont shift past 3/4 speed after its been running / towing half the day. Didnt solve this primary concern. Sold me a low coolant sensor out issue instead. Hardly solves anything and Ill be out $500 + and still have transmission issues.Counter clerk was nice, techs dont know their job.

Jo
Review №4

I took my 2017 Ram to Pueblo Dodge for the first time after having a negative experience with a Colorado Springs Dodge Dealer whos name shall not be spoken.Leslie was great to work with! She didnt hesitate to call with any questions instead of just assuming things. Also, when she felt like the work may be taking longer than I expected, she proactively updated me on the progress with an expected time of completion.Danny was also great about shuttling me to and from breakfast while the work was being done.And to top it all off, they completed the work for about $50.00 less than what they originally quoted. That shows honesty to me!In summary, I had a great experience with Pueblo Dodge and they will be my service provider from here on. Thanks for everything, Leslie and Danny!

Jo
Review №5

Went there for 12 years when lived in area. Sales, service always fantastic. Moved away. Moved back. Going just for service at this time so far. Again, fantastic. Also had very nice help in pre-search for next purchase(s). Very well informed and helpful. Highly recommend.

As
Review №6

Duran was an exceptional salesman. We told him our needs/current concerns with our current vehicles. He found us a great deal and a vehicle that will work well with our little children ad relatives. Would recommend him to anyone in need of a vehicle.

b
Review №7

Customer would appreciate having color coding on diagram where it shows what was done on the vechicle. Otherwise it shows it needs immediate attention when it was already done. Female employee shouldnt be rude when a customer ask for another copy of a receipt and if she doesnt know what the coding is, she shouldnt get upset with the customer.

Cy
Review №8

This has been the most amazing experience with John and Ken! Highly recommended doing business with them at Pueblo Dodge!! Real, honest, no nonsense, pleasant, and funny!!

Lo
Review №9

I had another great experiencing buying my 1500 Dodge Ram truck. My sales associate Victor did a great job getting me the best deal.

Ma
Review №10

Fast, efficient and honest. Always a good diagnosis and work completed at a fair price. These folks will tell you if something is necessary can wait… they truly value the customer. That’s why I always take my truck to Pueblo Dodge even though I live in the Springs.

Ch
Review №11

Ms. Leslie from service, was absolutely a great person to work with. She had helped me soooo much since I was from out of town. The best choice I made was taking my jeep here. She was on her game. Beyond understanding.

Ed
Review №12

John M was great. He helped me get into a car right away and made sure I understood the whole process. Amazing sales guy!! The rest of the staff was super friendly as well. I will definitely be going back in the future

Lo
Review №13

Thank you for your patients and attention to detail Victor M.

La
Review №14

The parts department are great.I needed small parts or info and got the info I needed.A few cap screws for a Christmas card, JK.

Jo
Review №15

The folks at Pueblo Dodge Chrysler Jeep Ram made car buying an easy and stress free experience for me. They worked with me to get my purchase inside of my desired monthly payments and gave me a fair value for my trade-in. I live 2 hours away and would happily shop here again.

Sh
Review №16

I got stuck in a low value for my vehicle without having a down payment available and John Martinez did what he could to make sure I got the monthly payment I wanted and made the deal go through for me. Highly recommend John Martinez and Pueblo Dodge for a place to trade in and buy your next vehicle. He’s helping my wife with hers before and we both have had the best experience here than we had anywhere else!

Ka
Review №17

They were very professional and informative! Got an appointment quick because of the situation. Very pleased! Much better then Perkins Dodge in Colorado Springs.

Lu
Review №18

I have to say, the gentleman at the service desk out in the garage was very very polite, and explained everything. That type of customer service is rare these days.

Ai
Review №19

Just got approved for my Ram 2500 and it was an easy, and fast experience.. I dealt with Ken and he was the best. So helpful and direct..

Ce
Review №20

Best service Dept I’ve ever had and all the staff are awesome!!! Love you George and Bruce!

Gi
Review №21

Amazing customer service! Leslie has always been very helpful with my Dodge 1500. I’ve appreciated her attention to detail and and taking care of my vehicle. Highly recommend this dealership to anyone looking for a quality experience.

Ki
Review №22

This is the 2nd car that I have purchased from Jon Warren. Talk about a fantastic salesperson. I told him that I wanted to surprise my brother with a new-to-him car, and Jon found me the perfect vehicle for him. On the day I surprised my brother Jon asked what he could do to make it memorable. It isnt always about a deal; Jon takes his position personally and is very knowledgeable.

Ja
Review №23

Hello Ram folks:When we picked up our new 2021 Ram Big Horn Crew Cab 2500 on Thursday I didn’t have the time to look it over very well. It was 95 degrees in the shade! On the way home we found that the truck was riding rough and the tire monitor showed the tires were all in the 90’s psi.This morning I checked in my 65 degree garage and the tires were in the mid 80s. The door says 60 psi cold. I wonder how that much over pressurized tires affect stopping distance in the rain, pulling the 10,000 pound load of our 5th wheel camper. The tire pressures are all now 60 psi at 65 degrees.I wanted to bring this to your attention so you can ensure correct tire pressure is part of the pre-delivery prep for future customers. Other than this tire pressure issue we are very happy with our 3rd Ram purchase.James

Rj
Review №24

I had a great experience with Ken,Alex,Pat and Crew! Ken was always available to help with any questions I had. He was able to get me into the truck I was looking for at the right price and made us a great offer on our trade in. My wife loved how fast and easy everything went. What I appreciate most is the way these guys treated me in the months after the sale was made. This is the place you want to go for your next vehicle. Thanks again guys I appreciate it.

Sh
Review №25

Pueblo Dodge Chrysler Jeep is one of the best dealerships and service departments in Colorado and the area. I was able to schedule my appointment over the phone in very little time, they gave me the day and time that best fit my schedule and had me in and out in no time. Collin took great care of my vehicle, explaining what was due and what was found if anything. Great place, very friendly and knowledgeable crew. Keep up the great work!!!.

Ke
Review №26

I had historically avoided using the dealership service for non-warranty work because I thought it was too expensive. Well, I was wrong. After taking my diesel truck to a local repair shop and having them misdiagnose my trucks issue and charging me nearly $600 for a “repair “ that made my issue worse; I called Pueblo Dodge. They got me in quickly, made a proper diagnosis and did the repairs to get me back on the road at a fair price. They even took me back into the shop to talk to the mechanic so I could further describe my concerns. Incredibly professional staff and service. Pueblo Dodge is my new go to for all my truck repairs.

An
Review №27

I would expect a dealership to stand behind their vehicles. I paid the price for a good condition used vehicle. When it ended up being a poor condition used vehicle, Pueblo Dodge put on their earmuffs, took their ball and went scurrying home. Used cars here are not worth any price they bring you on paper. They do not care the quality of their used vehicles. I have had to put just under $2,700 into my used vehicle to keep it on the road in under 3 months of buying the thing! That IS with the extended warranty covering another $3,000! If you ask them to help with repairs....nope. I wanted to keep my money local, yeah never again.6/18/21. Go ahead and add rear wheel bearings to this list of repairs I had to get done a month ago. The fun doesnt stop with used trash from Pueblo Dodge.

Ro
Review №28

This deal ship never disappoints very friendly no pressure at all this is now my 5th vehicle from Ken.Keep up the great work and thanks for everything.

Ja
Review №29

Went in looking for a Jeep. Ended up buying a Jeep. Probably the quickest vehicle purchase in my life. From start to finish spent about 2 1/2 hours and drove off with my new whip. Christian was my sales guy and he worked with me with zero posturing and understood where I needed to be. Very happy with both my experience there, and my new ride. If you’re in the market this place and Christian will do you right.

Je
Review №30

Andrew is the best! He took care of everything and made my purchase seamless.

Ma
Review №31

The service department was really great they even tried working with an extended warranty I bought from CARMAX to save me money without me even asking. I gotta say their prices were definitely fair and they provide a shuttle service. Will definitely continue bringing my car here.

Je
Review №32

Our salesman, Matt, was amazing. He was very patient with us as we debated on which vehicle was going to be the best purchase for our family.

Sh
Review №33

Christian was our sales guy and he was one of the most caring people we have met. Made getting a car a good thing. All in the office were kind, polite, and caring, recommend Chrysler Dodge to anyone. Quite a great experience.

Je
Review №34

Id like to thank Bruce Olivas for the experience weve had each time weve been to this dealership. The levelof professionalism is always top notch, but he also treats us like family at the same time. Bruce is the reason for the review today.

To
Review №35

Very very good communication and service. Danny gave me a ride hone snd his granddaughter ride back. Felt like family. Good solid work performed aged of schedule! Bravo

Pa
Review №36

Leslie was highly professional and knowledgeable. Answered all my questions and provided 100% correct information an each step of my vehicles processing. The dealership is the best in Colorado to me, anyway.

Ev
Review №37

Worst ever! Brought vehicle in for recall, they had vehicle 2 hours, called was told to come pickup. Picked up vehicle and then received call 20 minutes later that the part need to complete recall was on backorder!!! Why the hell did they have my car for 2 hours if they did nothing and then when car was picked up never bothered to inform me face-to-face as to the situationWORST CUSTOMER SERVICE EXPERIENCE EVER!!

Ch
Review №38

I had an awesome experience buying from Pueblo Dodge. I did not feel pressured whatsoever. My salesman Peter Atchley went above and beyond to help me with whatever I needed and any questions I had. I highly recommend Pueblo Dodge (ask for Atchley), if you’re look for an awesome car and pleasant buying experience.

Ly
Review №39

Great experience! Professional service, the sales team made this so easy! I am super excited to drive my new Dodge Ram Laramie. Thank you to the Pueblo Dodge Team A+ on this deal.

Li
Review №40

I was very satisfied with the service provided by the Jeep Service Dept. in Pueblo, Co. Service was professional. I was provided an explanation on services provided. Informed of price before service was provided. Im a very pleased customer!

An
Review №41

Ken Chavez is absolutely the best salesman and the dealership is the best dealership I have ever bought a car from bar none.. Thank you for your friendly courteous service and especially Ken Chavez, thank you for 20 years of service and kind, warm friendship.

Da
Review №42

This has got to be the single most honest and awesome dealership that I have ever been to! When I take my vehicle in to get serviced, they are incredibly courteous and the service techs I can tell you know exactly what they are doing. I will definitely be buying my next truck here. I absolutely love this place and I highly recommend buying and having your vehicle serviced at this dealership!

Ma
Review №43

Very friendly, went out of their way to help me find a car I liked.

No
Review №44

It was an overall good experience but not the best I have had at a dealership. For example they did not fill the gas in the car and overall we were just not super comfortable. If they had not had the car we wanted we would have went somewhere else honestly.

V
Review №45

People are really nice. They tried really hard to find what I was looking for. Will be going back.

Ir
Review №46

Went in for express oil change on my 2009 ram 2500 and was in and out rather quickly

Ge
Review №47

Matt was super helpful and knowledgeable. He was very patient with me. Really friendly staff !

Je
Review №48

No high pressure sales tactics and got more than we were hoping for!! George was amazing and we highly recommend you ask for him!! Thank you so much, George!

Ma
Review №49

Rob Roberson is an. EXCELLENT MECHANIC!!! He did an AMAZING JOB an our TRUCK!!! Rob made GREAT RECOMMENDATIONS on what needed to be done and all the MECHANICAL WORK was of the HIGHEST QUALITY!!! Also Robert Firman, the Service Writer, provided accurate estimates of the REPAIR and kept me apprised of progress and completion!!! This is an EXCELLENT DEALERSHIP and we are MOST PLEASED with the GREAT SERVICE!!! We highly recommend this establishment!!!

Ma
Review №50

Great service. Took longer than they projected.

Fe
Review №51

Service was great and fast! They were very attentive to my requests

Br
Review №52

Excellent service and friendly people. I will never shop or have a vehicle serviced at any other dealership ESPECIALLY in Pueblo. This is a one of a kind dealership that is always looking out for you and never on your pocket book.

Sh
Review №53

I am Always Pleased with the customer service and the work done to my Jeep!!!Thank You Leslie and The Others who have assisted me!!!

La
Review №54

Absolutely the best customer service I’ve encountered in many years and willing to work with me while the insurance takes care of my accident is a huge deal. KUDOS TO ALL AT PUEBLO DODGE especially Andrew 😊

Al
Review №55

Very helpful & caring for your needs. They listen and no pressure.

Le
Review №56

Any auto repair is expensive these days. But what makes the difference is the service provided by Pueblo Dodge. 3 vehicles purchased, maintenance and repairs have been well done. A few problems over the years have addressed and satisfactorily resolved. Cant say the same at other locations that resulted in expensive financial loses.

Be
Review №57

Working with Pueblo Dodge has been such an amazing experience they treat you like real people and not just a number I recommend anybody whos looking for a new vehicle or even a better vehicle get in touch with Pueblo Dodge theyre the best at what they do

As
Review №58

I have purchased a vehicle through John Martinez two times and he makes sure I am a priority!! He fulfills my needs in a vehicle!!!! He is so kind and honest!! I will always recommend him!!

Je
Review №59

My submitted on online form and they were extremely responsive. I got connected to Victor who was kind, honest and communicated effectively.

Mi
Review №60

Easiest time I EVER had buying a car and literally did everything to get it for me TOP NOTCH !!!!

Pa
Review №61

Sure didn’t plan on buying a new truck when stopping in “just to look” but George F. was so amazing and helpful. Everyone was very nice and safety oriented . My husband and I always appreciate knowledgeable and straightforward service and we were not disappointed. I highly recommend Pueblo Dodge.

Jo
Review №62

Thank you to Alissa and George for making it so fast and easy in getting the vehicle we wanted! They were very nice and got back to me quick ☺️

ta
Review №63

They jacked up my rear view mirror and didnt want to fix it. I talked to a manager and he said it happened over night and the weather did it. Its funny that he said that because before he told me that the manager said it takes years for that to happen to a mirror. The manager was real quick to try and sell me another mirror. To top it off they werent even working on the inside of my jeep so how or why they messed up my mirror is beyond me. There was even pieces of a towel stuck in my mirror. I wouldnt give them one star if I didnt have to.

Hy
Review №64

These guys do a great job changing oil. It is fast and hassle free. This is a good dealership.

To
Review №65

I purchased my truck here and have it serviced here. They are always quick, professional and never try to talk me into services that I dont need. Ive never had a bad experience.

Do
Review №66

I can’t believe the outstanding effort that was taken to listen to my needs and FULLFILL them in just a few days ?Thank you Jon Warren and Richard Stockman !This is why they work at Pueblo Dodge .Teams that work together, stay together.

Ka
Review №67

I needed a new mini van after a crash with my old one. I looked online for available used vans in my price range and something less than 5 years old. Having always driven Ford vehicles, thats what I was looking for. Surprisingly all I could find was Dodge Grand Carvans. I had seen them on the road, and liked the way they looked, so started researching them.I was impressed with what I found. So Saturday my husband and I headed to Pueblo Dodge, Christian was our sales person. I had seen a DGC GT on their website and really liked it....a lot!Christian went to check, and came back with the news that it was just sold. He then showed us some other vans that I had made note of from the website. Then, there at the end of a row of vans....I spied her, another GT!!!And this one was less money, and prettier! We looked her over really well, and I gave it a test drive.... It was love at first sight.Christian took us up to the office and got the ball rolling. In an hour and a bit I was the happiest gal in the world thanks to this extremely professional, knowledgeable salesperson at Pueblo Dodge.Ten 🌟

Ra
Review №68

We have a Ram 1500 and a Jeep Wrangler Rubicon. The service we receive here is best in class. We will always go here for any vehicle purchase.

Ir
Review №69

I was treated really well, my salesman was always making sure I was very comfortable and content while I was waiting.Very happy with Pueblo Dodge will definitely be back for my next purchase.

Jo
Review №70

George is a wonderful person every time weve gone to dodge his done us a great job definitely recommend dodge and seeing George as your sales person he really takes care of his customers!

ch
Review №71

Richard Gallegos in pueblo co was awesome! Very helpful and knowledgeable. Did a great job! Thank you Rick!!

Tr
Review №72

Asked for photos of a new vehicle was ignored. Staff is not helpful

Pa
Review №73

Ken Chavez, is and will always be my go to, I always feel he has my back. He he is very pleasant and I always feel like he cares about my needs. I have followed him and he has sold me several vehicles for many years. His honesty will always keep me coming back. Thank you, mr. Chavez.

Wh
Review №74

We have purchased three vehicles with Christian Pineda over the last several years. He is an active listener, understands what we’re looking for, and knows his products. He’s an honorable guy and we will always take our future car needs to him!

Ja
Review №75

OK as a dealer their repair cost is higher. Mike and Robert offer great service. Had an issue that my extended warranty declined. Mike came up with a lower cost to help in a high repair bill. Love the quick oil change program.

St
Review №76

Jason was great. We went in with a 2007 as basic as you can get truck and we got a good trade in value. Additionally, we weren’t pressured, haggled, or anything. The whole crew was friendly and welcoming. Thanks so much for a great experience!

Ed
Review №77

Lesli is great always taking care of us.

Jo
Review №78

Bruce Olivas and the General Manager at Pueblo Dodge worked extremely hard to make sure we got the truck we needed. We are very happy with the effort and service we received at Pueblo Dodge. We have purchased vehicles from them before and will continue to take our business to Pueblo Dodge.

Pa
Review №79

The staff here are beyond nice. They let me know when my car finally made it from the factory and got me out the same day. Took me about 2 hours from the time I showed up to the time I left. It was a really excellent experience. 5 stars.

An
Review №80

Pete was amazing and very patient with me and my family.. Thank you !

Ea
Review №81

The people are friendly, but Ill never buy anything from them again. I bought a used Ford Ranger 2019 model and thankfully it is still covered under warranty. Ive had the truck for four weeks and only drove it for one week before problems. Its still sitting at the Ford dealer getting fixed. Starter, blower motor, and serpentine belt so far. They said they had inspected everything when I bought it. Guess that wasnt exactly true.

Al
Review №82

George and Ken were fantastic! Extremely personable and knowledgeable! The efficiency of our purchasing experience was unmatched!

Jo
Review №83

Bought a used vehicle from them. George was super helpful and everything was painless and quick.

Da
Review №84

I used to drive up service had no appointment got right in they got right to it very happy with the service

no
Review №85

We had a car fixed here. It was done quick.

Te
Review №86

My Ram broke down in Trinidad on the way back to Arizona. The tow company recommended Pueblo Dodge even though there was a Ram dealer there. Leslie, the service writer was great. My entire experience there was 100%.

Ri
Review №87

If youre looking for great service and a pleasant buying experience then look no further. John H. Provided excellent service, absolute knowledge of the vehicle and work hard to answer all my questions. Im very happy with my purchase of a Ram 1500. Thx John!

Li
Review №88

Do not recommend this place to take your out of warranty vehicle . I took my car in for some cosmetic work to be done . They call back and tell me that they don’t have those parts but my calipers are in really bad shape . Charged me $750 for calipers and break pads . Then go on to say that the break is not pumping break fluid and need to buy a new part that is going to cost me $1500 + labor. Not sure why they could not figure it out before making me pay for all the other parts . I feel like it’s a mistake on their part of not being able to diagnose . Still makes me angry thinking about it .

Gi
Review №89

Great customer service. Victor really went out of his way to help me and was very helpful and patient to my needs!

As
Review №90

Smooth, non pressured, excellent service and professionalism

Jo
Review №91

Excellent customer service!!!! Salesperson was VERY knowledgeable.

Ki
Review №92

I usually am NOT one to write a bad review. It is something that I dont believe in until today. THIS review is not about my terrific salesperson but about the sales manager on duty on November 19, 2020. I am sitting with my salesperson handling finance documents when the sales manager approaches the area and says the following: scoot your chairs back 6 ft. I proceed to say how will I sign the documents 6 ft apart or, for that matter, have the salesperson explain the documents? He did not care. Here is the deal. I as well am a salesperson. I sell real estate, and I would NEVER treat one of my clients in this manner. The sales manager took a personal situation and made it feel dirty and inappropriate. I realize we have an issue with COVID, but since when is spending money and buying a car and treating a customer in this manner appropriate? This sales manager should be ashamed of interrupting a closing. It was BAD judgment on his part.

De
Review №93

My husband and I purchased 2 vehicles in 2016 from John and now due to circumstances beyond, Im in need of a vehicle once again. I LOVE John and his Boss, they moved mountains that I didnt think could be moved, Thank You John & Bossman for being my Earth Angels ❤...

Al
Review №94

These guys are great, and so very helpful!! Ive bought a few vehicles here and every one has been great!! Highly recommend!!

Ro
Review №95

Excellent customer service, friendly and fast service even though we didnt purchase our Dodge from them..

De
Review №96

John and the chief help us get a great deal on our new Journey. Thanks all.

Sa
Review №97

Great group of people and extremely professional. Leslie was really nice to work with. Shes thorough and has good follow-through, excellent customer service.

do
Review №98

Installed a new pcm in my 2002 chrysler sebring and it runs spectacular however it was smoking quite a bit when I stopped and never did that before I checked the fluids and they were all fine so Im not sure Im going to take it in again and ask whats going on

Ba
Review №99

I had a fantastic experience i would recommend dodge to everyone the sales person Andrew did a great job

Ke
Review №100

Very friendly, quick service & military discount.

Information
62 Photos
100 Comments
4.3 Rating
  • Address:2147 US 50 West, Pueblo, CO 81008, United States
  • Site:http://pueblododge.com/
  • Phone:+1 719-545-6666
Categories
  • Auto repair shop
  • Ram dealer
  • Car dealer
  • Dodge dealer
  • Jeep dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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