Best place to deliver a load. They unload me in 25 minutes, great guys.

Shipping and receiving are Monday thru Friday 8am to 12pm and 1pm to 4pm.

Went to pick up my sons birthday present after waiting 3 weeks for it to ship. The manager acted like she never seen me before and said she cannot find nothing on file. I told her 3 weeks ago we called the other store 2 hours away to transfer it and my sons birthday is next week. She said she could order it again and will be here in 2 to 3 weeks. I had to drive 2 hours away to pick it up and not one person said sorry for you inconvenience poor customer service not happy and will not shop there again.

Taken over 2 hours to get unloaded. Went to check how long it was going to take, they wouldnt answer the door.

Update: I called back around 3 and finally talked to Heather, she was very apologetic for the stores mistake and found me a solution that know one else was willing to do.Will shop else where. I base my reviews off how a company handles their mistakes and this company is definitely lacking customer service skills.This company charged my credit card for a product I bought online for pick up in store. I received 1 email confirmation for the transaction, another email from the store on Constitution confirming they received the order and 1 email from Kim stating my item is ready for pick up. I emailed Kim from the option on her email for another person to pick up, Kim emails me back claiming they dont have the product and I need to go into the store for a refund.Why did you charge my card for something your store doesnt have?Why in the year 2019 must I be inconvenienced to drive to a store for a refund of a product that you dont have and charged me for? (YOUR MISTAKE) That is why I purchased online for pick up in store and am having my husband pick up. I dont have time to go to the store. Now you want my husband to go out of his way to come home grab the credit card I used and then go back out of his way to a store for a refund of a product you dont have but charged me for and informed us 3 times it was in process and ready.I have talked to 3 women knowing nothing about much and now Im waiting for a call back from a Heather Clark.Now I have to keep track of a refund. The snowball affect your mistake has caused is truly ridiculous.

I love this place but I kinda sad the baby chicks and ducks only in spring

Great place to deliver to. The employees were nice and unloaded us very quickly.