Everyone is friendly and knows your name when greeted at the door. Dr. Reber wants your hearing to be as good and improved as it can be. I am very appreciative of how he has helped me.
I have purchased 2 sets of hearing aids from Keith. He is great to work wirh. He also takes good care of my hearing aids after I purchased them. He has me come about every 4 months to make sure they are working for me. He is great to work with.
Brought my hearing aids in to be serviced. They were not working as good. Got them back yesterday and there as good as new. Made my wife extremely happy. 😀😀
Keith Reber is very professional yet friendly. What impresses me most is he listens to what you have to say. If you have a problem he always gets you an answer to it. I always leave knowing all I have to do is let him know if something is wrong.
Keith Reber is always attentive to my hearing needs. He takes the time to check my ear health, and clean or make repairs to my hearing aids. I’m happy with his exam and would recommend his service.
Friendly, so helpful with my 96 year old father. We have been trying to get his hearing aids to fit better for 2 years plus. He detected the problem in an instant, cleaned dads ears and replaced a filter. Happily sending us on our way in a matter of minutes. So glad we found this place for future hearing needs.
Good and timely service. Very Helpful and very thorough. I just need to get there a little more often.
The my hearing center in Gunnison, Ut. Is under direction of Keith Reber. His approach to checking my hearing needs were quicklyAddressed& discussed on my first visit. I made the decision to purchase my hearing devices before my 2 Nd. Visit. I would say toAnyone . This has been the best thing I have done for me and my family in many years. It really surprised me just how many discussionsI have not been a part of, simply because I had been lip reading, trying to not face the reality . Yes I did need hearing aids. After KeithFit my new aids. & he checked them out I immediately left to return home. Wow I almost had forgot that turn signals in your vehicle, trulyDo make sound when you turn them on. I nearly jumped out of my seat. I truly had not heard the sound of my surrounding in years.Best thing I have done ✅ and yes I am already giving Keith referrals to anyone I see whom I know is in need of their services. VeryProfessional. I reccomendthem highly.M Arvin Fox
They are really good and listen as you explain how you are hearing and not hearing. So many that I have had tests from before didnt seem to realize that just boosting or magnifying sound isnt good enough. He knows all of the different tones and whatever to give you so you actually can hear again. Thank you so much Keith.
Took half a day off of work today, was supposed to pick up my hearing aids today after waiting for 2 weeks only to find out that the idiot manufacturer didnt ship them out so they didnt arrive today like they were supposed to, leaving myself and a couple of other patients without our hearing aids.Not the fault of the staff here in Provo.Keith and Sarah have been very helpful and accommodating.But it was very disappointing to not have the hearing aids I was looking so forward to having.Hopefully the manufacturers product is better than their customer service.
Sara and Keith were very helpful with how to use and maintain my hearing aids. I feel that they spent the necessary time with me and were very professional while they were with me. I would not hesitate to refer anyone seeking hearing solutions to contact My Hearing Center. You develop a lifelong friendship and can always contact them if a problem arises.
Great place to go if you need help with hearing. Very thoughtful and caring staff
Keith was very polite and did the necessary changes to my hearing aids.. They are working great. It was a very good experience
All my questions and needs were handled in a friendly and competent manner.
So far so good... it will be fun to be able to hear better, Doc did a great job and i would encourage everyone thinking about getting hearing checked to make the apt and you will love your experience.
I’ve been so pleased with the service at My Hearing Center. Keith Reber and Sarah are great and always willing to help in whatever way they can. I’d definitely recommend them.
I came for a replacement of the little curved plastic piece that helps hold in my left hearing aid and ended with both hearing aids cleaned and new domes added too! Great extra service with a smile. Paul Thomas, Provo
I always enjoy going to My Hearing Center.Keith Reber is exceptionally knowledgeable and gracious as is his receptionist Sarah. I highly recommend the Provo Hearing Center.
I wouldnt want to go to any other facility. Dr. Reber is simply amazing. At times its a struggle to find a health care provider that honestly cares more about his patients and his work than he does about anything else. I highly recommend his office to anyone looking for hearing care. Thank you Dr. Reber and your staff for doing what you do.
Keith wad very helpful and knowledgeable when I asked about new hearing aids he was great to show me the new ones that I will be trying out soon great experience
Made call in morning... got appt for afternoon... walk in and excellance service for cleaning and repair... done within 15 minutes... perfect for me as I had to drive in from out of town...
They were awesome with my 90 year old mother in law. They took the time to make sure that she could hear and got her hearing aids working.
MY Hearing Center is great. They schedule appointments for me quickly and help me hear better.
My Hearing Center has always provided exceptional service. The entire team has addressed any concerns that I have had efficiently and with great interest in solving the issue. I am very happy that I have entrusted my hearing to their capable professionals!
Ive been going to this office for several years. I have been very satisfied. They are very friendly and attentive, and give thorough, efficient service. I have already recommended them to a friend, and would do so again to anyone.
This office made me feel very welcome and that my problem was very important to them. They fixed my hearing aid within minutes and was very courteous. I was very impressed.
Love my experience with My Hearing Center!
We recently moved to Provo having lived in an Idaho city wherein I had been fitted with Signia ear pieces by a respectable Hearing Aid Provider. A few days ago I realized I needed help with servicing my devices. I was referred to My Hearing Center. Upon walking in without an appointment I was pleased with the welcome and immediate help I was seeking; and no charge, either. For future assistance I know I have friends at My Hearing Center.
I appreciate the help I received from My Hearing center. They were fast and friendly and fixed the problem well. Thank You
They were very pleasant, met my needs!
My hearing aids are a little over 14 years old. They are still able to restore them when they die. it is so amazing and they are so nice about it.
I have been pleased with my hearing aids and very impressed with the care, patience, and skilled assistance given by Dr Keith Reber over the past few years. Ive occasionally had to get unexpected help and its always been prompt. I highly recommend him...and its a plus that he always has a smile.
Very good friendly and efficient service.
This is the one and all place to comeFoe all your hearing needs,Keith doesIt all and thats why we keep comingBack,we live in st george and still makeThe drive down for there service..
Keith has alway taken time see me and take care of any issues I have had. You will get excellent care here.
Everything i could get and more. I have had hearing aids for 35 years. I have never had better service and caring from any other hearing place. My hearing aids are great too. You need someone who will listen to you when things go wrong with your hearing.
The service is excellent and their products are amazing. Keith bends over backwards to help you in making sure everything is perfect!! I plan to use My Hearing Center again when I need new hearing aids. They are my hearing health care provider.
The service provided is wonderful! Thank you!
I’m a client of Keith Reber and he’s been great to work with. Always available too. He is knowledgeable, up to date on new products and makes it affordable for me. I’ve been happy with Keith and would recommend him to anyone with hearing concerns.Errol Whitlock
Very pleased with the entire process and follow-up
Very efficient. Helped me use app to adjust hearing aids.
My Hearing Center in Provo has always provided me with competent and courteous service. I am impressed with their friendly staff and their genuine interest in my needs. They take the time to listen and discuss my concerns. I would recommend them to anyone needing help with their hearing.
Keith Reber Is very professional and knowledgeable about hearing aids. The service at his clinic is fast and friendly.
It is nice to receive great customer service here. Everytime!
Top notch friendly, prompt service every time we go in for updates and adjustments.
I was having an increasingly hard time hearing what was going on in Church each Sunday but since Keith Reber cleaned the wax out of my ears and adjusted my hearing aids I have been able to hear much more clearly in Church and every where else. Thank you for your good work!
Keith is very caring and helpful.
Quick visit today to pick up batteries for my hearing aid. Im a member of their battery club so it was simple to give my name, get the right size and go. Receptionist was very friendly and polite.
I had called and left a voicemail about getting my hearing aid cleaned and repaired, and promptly got a call back from their receptionist Kaelah. She was very friendly and went above and beyond to fit me in on a day that they were nearly all booked up as it was the only day that would work for me that week. I came in and she cleaned and repaired my hearing aid in a very timely manner and was so friendly all the while. It felt really great to feel like my needs were so highly prioritized and love every interaction I’ve ever had with the staff here.
I had such a wonderful experience here! The staff was very helpful and attentive to my needs. I was very impressed with the way Kayla cleaned the hearing aids I brought in. She did an excellent job and I am looking forward to coming back.
Everyone at My Hearing Center is friendly, professional, and always willing to help. I have appreciated the high level of service they provide. Even though I now live out of state, I continue to travel to Utah on occasion, and when I do, I make an appointment there for my hearing needs.
It was very informative and the Dr was great and the receptionist was sweet.
Great people! I was able to turn in some out of date hearing aids for a discount to a new set that I was able to get financing on. Keith was very helpful and still is.
Keith Reber has been very helpful with my hearing problem but we had to send in my hearing aids and it has been over 5 weeks and I still dont have them back. Its really hard to be without them for so long. He has no idea when to expect them back. Meanwhile I dont hear much of anything. Seems like the supplier is the downfall in the process.With Keith Rebers persistance with the hearing aid manufacturer they have finally been received. Thanks to Mr Rebers continued efforts I have them again and its so nice to be able to hear again.
Brought my grandpa here thinking he needed new hearing aids since the ones he has are a little old. Mike took the time to clean his hearing aids and cleaned his ears out and he could hear like they were new! Most places would take that opportunity to push new ones on the customer and Mike put no pressure on him whatsoever. Mike was so nice and took his time with us. My grandpa is a hard person to please and he was so happy. We will be back for sure!
Kayla responded to my voicemail in a very timely manner and squeezed me into their very busy schedule. Customer service at this office is so welcoming and helpful! They really prioritize the needs of their patients.
Kaelah responded to my voicemail in a timely manner. She was very kind and answered all of my questions in a way that was easy to understand. I am very happy with my hearing aids and grateful for such an amazing experience!
I cant say enough about the outstanding customer service and genuine caring staff at My Hearing Centers, Provo office.I first attended one of their introduction dinners and was quite skeptical as I already had hearing aids. I was just interested in learning more about hearing loss. I did learn a lot and agreed to the free evaluation. From the minute I walked into the office, I felt welcome and never once felt pressured to purchase new hearing aids. I made that decision myself after learning about all the newer technology since my current hearing aids were purchased four years ago. I was amazed at the new ones.My Hearing Centers genuinely cares as they have had me return three times--every two weeks--to fine tune and make sure my devices are customized to my needs. I highly recommend My Hearing Centers--you wont be disappointed in the least!
I have been Keiths client for 8 years now....and I have loved going to him. He is so knowledgeable and helpful and never makes me feel dumb which one sometimes feels when we can not hear well and understand others when they talk. I love that I can go have him check my hearing aids any time I think they are not hearing well or need a little more volume and adjusting to sounds I need to hear. His business people are just marvelous and great. I had checked out 8 other places when I finally decided that Keiths business had the best for me and went to them. I have been going to Keith Reber for 8 years now it has always been a pleasure to visit him to get my hearing tested he always keeps me up to date on the best hearing aids that are available and accessories that work with them. Keith always goes the extra mile for me and my Mom. I had my Mother go to him with me when she was alive and he works so well with older people (she died at 100.5). So kind and gentle. Mother loved going in to see him. I also got my neighbors going to Keith and they are really pleased with their services also. I Highly recommend them.
I have had a hearing loss for many years and Keith in the Provo office was kind enough to help me solve my problem. He gave me a free hearing exam that was very thorough. He described the hearing loss and recommended a set of hearing aids that were inexpensive and not very noticeable. I was given a free trial that allowed me the time to give them a good try. They worked well and helped me to hear much better at church and in the dining hall. I am very happy with the service and care with which I was treated at My Hearing Centers in Provo. I recommend them to all of my friends.
Efficient,courteous,quick,and professional describe my visit!
I recently visited My Hearing Centers and was so impressed with the friendliness and knowledge of the staff! They gave me a free consultation and helped me figure out what was going on with my ear. After bouncing around to a few different ear specialists and trying to find the right one that was also affordable, I am happy to have now found a place that I will keep coming back to!
I appreciate the great service rendered by Dr. Reber. Just received my batteries. Thanks for sending them. I appreciate his traveling to our town for check ups. Not many would do that.
Very good. Especially because he told me I have the hearing of an 18 year old 😁I liked that my spouse was invited to participate in the experience, helping us to identify why i was having trouble hearing her.
Dr. Reber is very professional and has answers for all of my questions and concerns. He travels to my town once a week and we appreciate the additional service he provides..His staff is also very accommodating. Thank You!!
The local hearing specialist real;y knows his stuff. very knowledgeable and extremely helpful
Efficient, understanding, knowledgeable
Keith and his staff are great. Any question and they answer it. Any problems and they fix it. I would recommend them to anyone. They are just good people.
My Hearing Centers has done a great job in providing earring aid batteries, just a phone call away for my Moms earring aids. They are wonderful people to work with and are quick to act on any request given them.
After experiencing several years with hearing loss following an infection, I was finally fitted with a hearing aid at My Hearing Centers that has helped me understand conversations better and kept ambient noise from sounding mushy. The technology they use is amazing, the staff is very friendly, and Keith explains things thoroughly when I have questions and suggests solutions when I have a problem. They also have great deals on hearing aids. Im so glad I went in for a free consultation. Thanks to My Hearing Centers!
I suffered hearing damage after a rock climbing accident 5 years ago and have struggled to hear conversations, especially in crowded and noisy settings. Keith Reber was extremely helpful as my wife and I visited with him and discussed our options after he examined my hearing ability. Based on the results of the testing that he performed, he was able to recommend hearing aids that would improve my quality of life. He helped me to feel comfortable and informed me of various options that would best fit my lifestyle. I would highly recommend My Hearing Centers.
Outstanding service! Friendly, knowledgeable and extremely competent.
I have been using my hearing aids from the hearing center for 6 months, and theyre great! I never knew how much I was missing until I started wearing them. Keith and his staff have been wonderful to work with. Ive never felt rushed or hurried, and they have answered all of my questions. Hearing aids were not an easy transition for me, but they were very understanding in addressing my doubts and concerns. I highly recommend Keith and his staff at My Hearing Centers-Provo.
I have been so happy to have Keith Reber help me with my hearing aids. He is very friendly, professional and truly cares about me as an individual and my ability to interact with others through my hearing aids. I am very sensitive about communicating with others and with the help of Keith, I can now communicate with more confidence. I 100% recommend going to Keith.
Thank you for the great service! Have never had a negative experience. Keep up the great work!
I took my grandma into my hearing centers in Provo and Kaelah was so good with her. She can now participate in family get togethers and holidays, where before they were very frustrating for her. Were excited about this new purchase and to be able to continue working with the staff there!
Thank you for your courteous and quick service to accomodate my needs. You sent my batteries just in time and treated me like your favorite customer. Thank you.
Great experience. Very professional. Keith was very knowledgeable and shared great information.
I had a very pleasant experience getting a hearing from these guys. It was for my mother and she is so much more pleasant to be around. These guys did a stellar job taking care of her, and that is no easy task. Thanks My Hearing Centers!
My Hearing Centers Orem/Provo repaired my hearing aid when I thought it was beyond repair. Great service!!!
Being 68 years old, I went to My Hearing Center because I was having difficulty understanding conversations and always having others repeat their conversations. Keith Reber tested my hearing in both ears and explained and showed me on the computer what my hearing status in both ears and gave recommendations to correct the problem. Keith is my neighbor and as a good friend, he never pressured me in any way to get help with my hearing problem. When I went to his office, he was very professional in conducting his findings and helping me to adjust to the hearing aids. I have hearing aids in both ears and a blue tooth device so I can take calls through my hearing aids. When I first got them, I was given 1 week to try them and when I went back Keith was very helpful in answering questions and concerns and making the needed adjustments. I am very pleased with my hearing aids and would recommend My Hearing Center to anyone!
Always have great service, both in appointments and in battery replacement.
Great customer service
Keith is very knowledgeable and all of his patients love him!
3 of my relatives have gone to this center and had wonderful experiences. I recommend to others.
I talk with the staff frequently and they are just delightful. Customer service at its finest!!!
Great service! Very friendly and understanding.!
My Hearing Centers is a very professional yet personal place. I would recommend them to anyone in need of help with their hearing loss.
My hearing centers was very helpful in educating me concerning my hearing/
We have been with Keith Reber for a lot of years it has always been a pleasure to visit him to get our hearing tested he always keeps us up to date on the best hearing aids that are available and accessories that work with them Keith always goes the extra mile for us thank you Keith.Larry & Sharon M.
Good customer service, very attentive to adjusting hearing aids
Being able to see Keith Reber in Gunnison has been great for Mom and I.It has been wonderful to be able hear.
Kayla took care to clean and repair my hearing aid. The staff treats me like highest priority!
Do not seem to be able to get my hearing aids working right :)I have tried repeatedly to Gett his resolved and nothing gets done Terrrible to work with. Have tried to get this resolved for over a year Now!!!!
My experience at this office was positive and helpful. While I dont yet need hearing aids, I know that I will return to see Keith when the time comes.
Staff is friendly and knowledgeable 😀
Wonderful people