user
Platinum Auto Sales LLC
1695 N State St, Provo, UT 84604, United States
Appearance
Platinum Auto Sales LLC
Comments
Al
Review №1

Great to work with!!! Still love my car have had it for 9 months now!!!

Jo
Review №2

I have bought many cars from Platinum Auto Sales. Each car has been good value, clean and have never needed to do repairs. Juan and Victor are both amazing.

Ti
Review №3

Brady was extremely helpful as he honestly answered my questions. He explained everything and very helpful. It was a happy and pleasant experience. I want to thank Brady for the great service, and placing me in an excellent vehicle. Top notch!!

Br
Review №4

Platinum is great. They have a wide selection and are honest salesmen. They even worked to help us pay for an issue with our car after we had already bought the car. They deserve your business.

Ha
Review №5

I just bought a great 2017 clean title, low mileage Hyundai Sonata Sport for a steal of a price from this place. This is my first car I’ve ever bought and they made the process very easy and pain free. So far I’m very very happy with my car and with Platinum! Definitely recommend this place.

K
Review №6

My son bought a $6K car from Platinum in September 2019. A week after the purchase all the check engine lights came on and have pretty much stayed on. The latch on the trunk broke. He’s put oil in every month and 10 months later in July the ENGINE GOES OUT and has to be completely REPLACED costing another 4K! Of course he’s still paying on his loan but now has to get an additional loan for this costly repair. A year later can’t get it to pass emissions because check engine lights indicate possible problems with the catalytic converter. Regretted dealing with this business and curse them every day!! So angry they would take advantage of a young kid buying his first vehicle. Considered yourself warned.

Br
Review №7

Brady was super patient and really cared about our situation. He made everything work out very smoothly. We worked with Juan and Luisa as well and they were fantastic. We will buy our next car here as well!

Na
Review №8

Great place, Brady was fantastic! No pressure, lots of great cars to test drive. The prices are low, but non negotiable. Highly recommend, and we loe our new car!

Er
Review №9

My husband and I had a great first time car buying experience at Platinum Auto Sales! Brady was great to work with and helped us get an awesome deal, hassle-free. Overall, we would highly recommend Platinum Auto Sales to anyone looking for a great car!

Aa
Review №10

Extremely helpful and friendly. I really appreciated the no pressure way they do business. They took time to listen to what I wanted and gave solid advice, but ultimately had me feeling in control the entire time. Best purchasing experience Ive ever had at a dealership, and Ill definitely check these guys out again next time I purchase a vehicle.*Update four years later*Still driving my car, still loving my car. Appreciate the great purchase!!

Ed
Review №11

What a wonderful group of people who work there. They have a fantastic selection of used cars. We recently bought one for our daughter, and they were so easy to work with.

jo
Review №12

I was very impressed with how respectful they were of our time and decisions. They are very open and honest about their vehicles. and there is absolutely no pressure to buy. if you want to be treated like an adult instead of a business opportunity, this place provides that experience. My wife and i are very happy with our vehicle, and everything involved in getting it. i seriously just wanted to buy another car because the process was so pleasant. Thanks Juan!

Ta
Review №13

Great experience and fair prices. The process was fast and uncluttered, and I would buy from them again.

Wi
Review №14

BEST DEALERSHIP ON THE PLANET. I HAVE BOUGHT 3 CARS FROM THEM IN THE LAST 5 YEARS. NO MAJOR PROBLEM WITH NON OF THEM EXCEPT NORMAL USAGE AND MAINTENANCE. ONE DAY MY CAR WOULD NOT START, IT WAS THE BATTERY, JUAN PUT A NEW ONE, FREE OF CHARGE. ANOTHER TIME THERE WAS SOME PAINT CHIP ON THE FRONT FENDER, JUAN SENT THE BUMPER TO GET PAINTED, FREE OF CHARGE. YOU WILL NEVER FIND GUYS LIKE THESE, NEVER, EVER. THEY ARE FRIENDLY, RESPECTFUL, HONEST,CARING, .....FRIENDS, FAMILY.

sa
Review №15

Really great service and super nice!

Du
Review №16

Ive been waiting a while to write this review, but my wife and I purchased our truck there about 6 months ago. After months of searching on the web, calling dealerships and countless hours of research we knew exactly what we wanted. So when we saw the exact truck with all the features we were looking for, we couldnt believe it because all other similar trucks at other dealers were listed at least 5k more than what they were offering it for. What really stood out to me when we went there is that they had no problem staying after hours to let us test drive (We live about an hour away). Victor even let me drive the truck to another dealership where a friend of mine does all the CPO for that exact vehicle. Whats more is that dealership was about 45 min from where Platinum Auto Sales is and he was not pushy about when I would return by calling me. He was even willing to let us keep it the night so that we could drive it back the next morning. We declined, but it was still appreciated.Now to the Truck, the few minor issues we did find, he fixed no problem and even put any concerns I had at ease by letting me add a clause to the contract if a certain part of the vehicle failed that was promised to be fixed (Ive had this happen to me by other dealerships). 6 months later and the truck is working great! I can honestly say that Im 100% satisfied.All in all, my wife and I appreciated the way Victor handled business, in his professionalism, his upfront approach and his honesty. The next vehicle we purchase we will be coming here first and any friends and family of ours that are in the market we will definitely recommend.If you are reading this because you are weary of dealerships (like I am),I say to you- stop reading and go to Platinum Auto Sales. You will not regret it. Victor will take care of you and the vehicle you choose you will be happy with.

Be
Review №17

The best experience buying a car I have ever had! All the cars they had looked great and were selling for a great price. The office was really clean, well kept, and well decorated. They guys were super helpful, friendly, and wanted to make sure I had a great experience. I will go back next time I buy a car.

Br
Review №18

We just went through our first car buying experience and ended up purchasing our car from Platinum Auto Sales. The experience was a very good one.They had a few cars we were interested in and had no problems answering any of the questions we had. They werent pushy at all, and actually encouraged us to look around at other places to find the best deal we could.We ended up coming back to them because theyre prices were the best (the asking price was actually under the lowest fair market value price on KBB). I actually was a bit surprised when our mechanic inspected the car and told us there was nothing wrong with it. The price just ended up being low, and we didnt have to sacrifice anything for it.Platinum had also put 4 brand new tires from Big O on the car. We also noticed that the car only had 2 floor mats in the trunk when we first looked at it, but when we drove it away, there were brand new mats in the car. I asked him about it and he just said Its just we do here.In the end, it was a great price with them going the extra mile on the little things (tires, mats, not being pushy). Id recommend them to anyone.

Sa
Review №19

They were completely honest about the car, in anything that might be a problem in the future. They were not pushy at all, and seemed to have bent over backward to help me out. I dont feel like these people would ever take advantage of a clueless customer...as I was kind of one. They helped me to understand all I needed to know. They helped me find a great car at an awesome price. I am a happy customer, and I love my car.

Ab
Review №20

Helped us find the car we wanted and did all of the phone calls with the banks for us. Made our experience better than other dealerships. Didnt waste any of our time. Smooth and fast process. Great guys!

Di
Review №21

I have 7 grown children, and between all of us, this last vehicle that I just purchased would be our families 12th that we have gotten from Platinum auto sales. I know that when I buy a vehicle from Platinum, im getting honesty, integrity and a sincere interest in my needs. I have never left their lot feeling like I was just another number. I leave feeling that I have made friends. Thank you. I tell everyone, that platinum is the only place to go, even if they dont have what you want, let them know what you are looking for and they will do whatever they can to find it for you.

Cr
Review №22

We purchased a VW from Platinum Auto Sales. It was a very good buying experience and a great price. Brady was helpful, made it easy, and thorough. I felt no salesman pressure at all. I also met Juan who was very nice. It was worth the drive from Weber County.

Ma
Review №23

My engine broke on my old car and I needed a new car quickly. After doing much research, test driving, and dealing with people who claim certain cars as having a clean title (but absolutely didn’t!), Platinum Auto was honest and such a pleasure to work with! It was a breath of fresh air amidst all of the stress I was dealing with. Their knowledge on cars was very helpful as I only know the basics. They made sure I knew everything about my new car. They are good people with only the best intentions and I am very greatful for them and all the help they gave me!!

Mi
Review №24

Helped me get my 2016 Mazda CX-5. I love it! Super clean and they were so great to work with. Thanks Juan and Victor!

As
Review №25

Everyone at Platinum Auto Sales were extremely nice. They create a no-pressure car buying experience. They are very kind and are willing to go out of their way to give you the best deal on the car. They made the process quick and pain free. I highly recommend buying a car from them!

Ja
Review №26

These guys are great! Brady made it easy to test drive the car and we loved it, we did notice the car needed new tires and they put on brand new ones free of charge. 10/10

Ha
Review №27

Platinum Auto Sales was amazing in helping me choose the right car for me. They went above and beyond the expected. You will not be disappointed when buying a quality car from Platinum Auto Sales!

Ka
Review №28

AWESOME customer service. Every person we worked with was very kind and patient. Once we purchased the car, they even installed a tow kit, which my husband is quite fond of. :) Theyve also been really good about asking how the car is and it has been working perfectly! Well definitely shop there again!

Vi
Review №29

Best experience ever, very easy, fast and great price. The customer service is amazing. I strongly recommend this place for your next car purchase, ask for Victor or Juan.

Ja
Review №30

Very easy to work with! I never expected such a good experience out of a used car dealership... Got what we believe to be a great deal. No pushing, no hassle.

Ja
Review №31

I have been in some tight situations in the past trying to get through this world like everyone else and they are amazing! I seriously love the deals on their vehicles and how they treat you as a person, they are so kind and respectful and have more then earned mine, and my familys business! Thank you Juan, Victor, & Luisa

Br
Review №32

The car buying experience you get from Platinum is outstanding! I have purchased multiple cars from this place, and Ill continue to go back. They are very honest, professional, --and they do not pressure you into buying like other places do! I highly recommend Platinum.

Am
Review №33

This place was the best dealer in 100 mile radius, My wife and I looked at cars from Spanish Fork to Sandy and no one offered a car so new and for such low miles than these guys. weve had this car for 8 months now and still running awesomely, these guys are the car dealership to go to. Im coming back for our next vehicles here.

Ni
Review №34

Friendly, helpful people who don’t pressure you at all. I will definitely refer friends and family here. If I ever have to buy a car again I will be coming here first.

Ms
Review №35

At first I was all for this dealership. Till my transmission went out on my car not even two months later. I called and one of the owners seemed cool with helping me get a new transmission. Two months later, I havent heard a thing back from him and I am now paying for a car that I cant drive.

An
Review №36

I cant say enough nice things about my experience at Platinum Auto. I have bought several cars through them and I refer ALL of my friends to Platinum Auto. They will get you the best deal in town and they truly care about each of their customers. I will never buy a car from anywhere else. We Love Platinum Auto!

Ja
Review №37

Platinum says on their sign that 90% of their sales are repeat customers. Used car dealerships do very well if 40% of their sales are repeat customers. I dont care for the misleading sign. Thats my only complaint. I will be happy to change the review if they change the sign to be less misleading.

So
Review №38

Wow...I have never had such a good experience at a used car dealership!I came here for the first time the day after having a terrible, pushy, sketchy used car sales pitch at a dealership in Salt Lake. Talk about a night and day experience! Victor at Platinum was friendly, helpful, and honest. I came in knowing what I wanted (Platinum had the same make and model I had been trying to buy at the evil place the day before) and Victor didnt try to up-sell me or get me to look at anything else. He shared the carfax and let me know the pros and cons of the car I had selected--even though that might have cost him the sale. Just amazing!Then after it was all said and done, he put me in touch with a tire shop to get new all-terrain tires (vehicle is going to go to Alaska) and the price he got me was $200 less than I had been quoted at COSTCO. And again, that was AFTER we were all done and not as part of a sales pitch. I will go back to Platinum for ALL my needs. Cars are such a risky business, that when you find a dealer and a mechanic you can trust, you just want to tell the world! (For the record, Honest One Auto off Freedom in Provo is the mechanic shop that meets that same criteria!)

To
Review №39

Love Platinum Auto! We bought our Hyundai Accent from here and got a great deal on an amazing car. They are low pressure but high integrity, and they have great quality cars.

Je
Review №40

I was introduced to Platinum Auto sales by a co-worker. I am so happy she told me about them!! After dealing with Juan and Victor I will never go to another dealership again. They are so professional and only care about getting you the best deal for your money. Platinum will be my go to dealership for now on.

Ch
Review №41

These guys were great! They were upfront honest and sold the car for a great price. Id go back again for my next car and recommend anyone to go there.

We
Review №42

Hey for what its worth, my review on these guys is that they ROCK! I had a great experience buying from them. They were honest, they didnt push me into anything I didnt want, and they had a great car! Buy from these guys, youll have an enjoyable experience.

Lu
Review №43

I have been buying my cars from them for 15 years and havent had NO problems with them. Very friendly people and honest. Totally recommend checking this place out!

Ry
Review №44

Seems like an ok place to buy a car but they where closed on a Saturday so we took are business somewhere else

J
Review №45

A great resource, wherever you are. I was looking for a good Ford F-250, which are grandly overpriced where I live in Montana, and my search led me to a reasonably-priced, appropriately appointed truck for my needs at Platinum, where I met Juan Perez on the phone.

Al
Review №46

Second time getting a car here. Theyre so polite and helpful. Will be buying from them for years to come.

Li
Review №47

Going to Platinum Auto Sales has been a family cjoice for years. My parents bought a car from Juan and loved the car and still have it to this day, so when my husband and I were looking we headed over to see Juan and he had exactly what we were looking for. This is the only place to go when you are looking for a used car, there is never any pressure to purchase, they are honest and will tell you everything about the car you are looking to buy and if they dont have the car yoyu are looking for the will bend over backwards to find you that car. I love Platinum Auto Sales. Thanks Juan and Victor for all you do!

Ma
Review №48

I bought a Ford Taurus here about 3 years ago. While it has had the occasional hiccup, as most cars do, my experience with Platinum Auto sales was stellar. They were not pushy at all, patient with us, and very reasonable negotiators.all around great experience - I highly recommend them!

Am
Review №49

Love Platinum Auto Sales! We just bought a car from Juan and Victor a couple months ago. They took great care of us and we got exactly what we wanted! Would definitely recommend them to all my family and friends!

Ya
Review №50

Guy sold us a car that had been crashed and was “a total loss”. We only found out when we tried to get insurance on it, since he never mentioned it to us before we bought it. We contacted him and told him we wanted to see if we could trade the car for one that hadn’t been crashed. He said sure to give him a call back on the weekend since he would have more cars available and after that he never answered any phone calls or any text messages for him weeks. We had to get the cops involved to try and fix the issue. SUPER BAD EXPERIENCE for us.

St
Review №51

Huge hassle. We bought a 2008 Nissan from them in June and problem after problem just followed.First of all, we paid an extra $300 for them to register the car for us, but it took them over 2 months to actually do it and get the license plates to us. Waste of money.Second, the Nissan we bought in June, which was supposed to last several more years, died in July. The engine went out, so the salesperson, Carlos, said they could help us get a replacement. It seemed nice at first, but its nearly impossible to contact N&K because they never answer the phone, and if they do they dont actually give you straight answers to your questions. Its now September and weve been trying for over 2 months to get this whole ordeal sorted out.This whole process has been the biggest hassle of my life. I wish we would have avoided N&K from the start.

Er
Review №52

Best car buying experience Ive ever had this is our second time weve ever been there the first time was fantastic and the second time was fantastic the least pressure salesman Ive ever seen in my life

br
Review №53

My family and I have purchased several vehicles from them. They go above and beyond for their customers. The prices and quality of their vehicles are great.

ma
Review №54

So my first experience with them was two years ago when i first moved to Utah from new York. i googled dealerships in the area and after visiting one i came across this one. Juan was the one who helped me but all the guys there are awesome! he got me into a 2012 Mitsubishi Galant and for two years it has done me well. I recently went and got a new car because i sold my old one and they helped me out so much. They have always been there to answer any questions i have had and have never complained about my constant visits. I completely recommend them! they are trust worthy and they really want to please there customers. So if your in the need of a new car Platinum Auto Sales is the place. :)

Ja
Review №55

I found what I was looking for online. Im from Idaho and arranged everything with Brady over the phone. Nice people, friendly and helpful no pressure and theyll work with you!

Ma
Review №56

Purchased a Chevrolet Van from these guys. They went out of there way to get me the right financing and were very honest and fair in all aspects of the sale. I would highly recommend.

J
Review №57

Incredible honesty. Very impressed. Extremely classy and well maintained.

Al
Review №58

I have been a customer for over 10 years bought 4 cars from this dealer! Honest! And good quality cars!! Highly recommended!!

Tr
Review №59

I purchased a truck from Platinum. They told me to call if anything went wrong. I took it to my usual tire shop and they replaced the two front ball joints and front brakes. Juan, at platinum found out and wrote a check to me for what it would have cost for him to do those repairs. Said he would have taken care of the whole thing if I had brought it back to Platinum. I also had water leaking in the back window and a faulty engine sensor. Platinum fixed them both, cleaned the water stains on my ceiling liner and washed my truck again at no charge. Great experience even with the problems. I will do business with Platinum again.

Me
Review №60

We have bought 2 vehicles this year from Juan and the service and care they give is amazing. Very positive and no pressure.

co
Review №61

Great value, awesome people. Would always recommend

An
Review №62

We purchased our Toyota Corolla from Juan and Victor and they were very helpful in our purchase. They werent pushy; the price couldnt be beat, and they truly care about your business. They work and serve such that people will continue to tell family, friends, and acquaintances about their service. I would use them again.

Ju
Review №63

Great Dealership! I purchased a 2010 TOYOTASIENNA from Platinum. the price was unbelievable GREAD SERVICEand definitely recommend this dealership.

Da
Review №64

Juan gave us a better deal than anywhere in southern utah

Mc
Review №65

Super kind and not pushy at all!

Br
Review №66

My Sister and Brother in law recommended after they bought a car from them, I called in told them what I was looking for and my price range, called me back in a week with a couple that we exactly what i was after, got one that was a steal of a deal, fantastic little car that i love. My only issue was that the registration and title info took a while to get transfered

Su
Review №67

I have purchased 2 cars personally from Juan and Victor. The experience I have had at Platinum Auto Sales compared to other car dealerships is like night and day. As a woman I am worried about shady car salesmen and this is the first dealership I didnt feel worried about being treated unfair . As you sit in their office, you get a good idea how they treat every customer. Every person that walked in as we were doing my paperwork were returning customers or customers referred by family and friends. Once you buy from Platinum you are a customer for life! They want to find your dream car and give you a fair deal. I wont buy a car anywhere else now because of the level of ethics and honesty Juan and Victor give to their customers. Dont waste your time going anywhere else:)

Al
Review №68

DOING THIS BECAUSE I LOVE MY DAD

Cl
Review №69

Great Service and I showed up late on Saturday. They where still chipper to work with.

Ro
Review №70

Great service and friendly staff mostly family owned and operated great selection at good prices all vehicles 10 years old or newer need bank approval before even test driving a car though

Da
Review №71

Simply the best, 5 out 5 thanks guys!!

Mi
Review №72

Platinum auto sales went over and above regular service to take excellent care of me. I would highly recommend them for your next used auto purchase!!

Review №73

Very good place, good cars, attentive salesmen

Ge
Review №74

The best place to buy a car, got two already

Pa
Review №75

Awesome place to buy your next car!!

sa
Review №76

Best place to buy a car!!😀

Da
Review №77

Great place to buy a car

Cl
Review №78

Best cars of Utah !

Bo
Review №79

Bought a truck a few weeks back and have never had a smoother experience

An
Review №80

Good

Gl
Review №81

Great 👍🏻

Da
Review №82

My halo

NE
Review №83

They are the best in all of Utah !! They have the best services, excellent financing and the best deal!

hu
Review №84

Excellent attention

Em
Review №85

My parents and I are returning customers for the great service and honesty. Thank you very much Juan for so much kindness.

ja
Review №86

Very good cars and good financing 👍and their honesty was not even said.

Ja
Review №87

Very professionals understand your needs and themselves decide the good options that they give and the best they help you with everything, one simple one chooses the vehicle by refurbishing it 100%

Information
32 Photos
87 Comments
4.7 Rating
  • Address:1695 N State St, Provo, UT 84604, United States
  • Site:http://platinumautosalesut.com/
  • Phone:+1 801-373-4587
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Similar organizations