The dealership was able to find our warranty and apply it to our needed service. This saved us money, which is ALWAYS great news! Thank you.

I brought in my car for repair explaining clearly that it was making a grinding sqweeking noise upon morning start up until the engine warmed up. They fixed the power steering pump, etc., and after pick up the next morning the same noise was there. I brought the car back, and they said again it was the power steering pump, etc., and fixed the same thing and again after pick up the next morning the same noise was there. I wrote a letter to them but they have not responded yet for NOT fixing the problem I brought it in for originally (and they had the car a total of around 7 days). If they respond I will be happy to revise or write a better review, but I DO NOT plan to get a car serviced here again at this time.

Had to take our GMC yukon in for a recall on the air bags, good service.

I had a great buying experience at Provo Buick GMC Cadillac. We visited a few times to look at and test drive different cars. We werent ready to buy and they were very patient with us and let us look at and test drive everything we wanted to see.When we were ready to buy, they didnt pressure us to buy upgrades and extended warranties. They laid out the options and pricing then left the decision to us.Financing was great too not only did they work to find us the best interest rate, they went above and beyond and got us the best interest rate at our preferred lender.

I made the appointment on line only using your website only to find out that the systems dont talk. However the service written was able to get me in for an oil change and fuel filter change on a Duramax. I was on vacation and in the area and needed the work done.When I got the bill of $292 I felt that was very high. I got charged $103 for a fuel filter change and $99 for the oil change. The rest of the bill was parts.

Working with John was a breeze. No pressure and made the buying experience the easiest we’ve ever had. Delivered the car and took care of financing right in our home! Thanks for the great experience and great deal!

The repair on my gmc was done the same day as I took it in. It works great.

The guys are great. Just had the oil on my truck changed. Can’t say enough about the service department. A+ for me.

I was not impressed. When I set up the appointment I told them the issue and they told me great bring it in and we will get it fixed up. I set the appointment for three weeks later. When I brought it in they called me later confirmed the issue, but no part and needed to order it. I would need to leave my vehicle, should have it ready the next day. Would have been really nice to know ahead of time so I could have made arrangements that they would need to order the part. I had to have my vehicle, so in a put out way they agreed to have my vehicle ready to pick up. I was told they would call me when the part arrives. It was supposed to be the next day and we are now five days later and no call. A little communication could go a long way.

Just purchased a new truck from Provo GMC. Words cant describe how professional the entire team is. They treated me with courtesy and respect, and made the entire transaction so easy. I was frankly blown away by the superior customer service from everyone I worked with at this dealership. Thank you so much.

Just bought a new Buick Enclave from Provo Buick GMC. I couldnt have asked for a better experience. I came down from Idaho to buy from them, and it wont be the last. There was no pressure from any of the staff. They were all extremely personable and happy to help or answer any questions. Ready for this....? The whole paperwork process and signing took 5 minutes. They handed me the keys and I was genuinely shocked at how quick the whole buying experience was. Let me just say that this delearship is doing business right. This will not be our last buying experience from Provo Buick GMC!

Had a great experience buying a truck today. Super quick and down to earth. No Tricks and very knowledgeable. Nick was great!

4th time I guess is a charm to fix A truck?

Alec did an awesome job selling me a new GMC truck. The entire staff was very friendly and accommodating. The finance department was able to get me an unbelievably low intrest rate. Looking forward to doing business with them in the future.

Seven in the service center does an awesome job. I have been getting service at this dealership for a long time and Seven has made it the best I have seen.

The salesmen were very knowledgeable. They knew a lot more about GMC trucks than most other dealerships

We went to Provo Buick not expecting to make a purchase today but just shop around and see what was out there. Nick came out to help us and was wonderful. We ended up test driving 5 cars. He was very patient and helpful without the car salesman pressure. After deciding to get the first car we drove, everyone on the team stepped into action to help everything move quickly while taking the time to explain all details of the transaction. I ended up getting a great car! The price matched blue book value, low miles, excellent condition and fits me perfectly. I am more than satisfied with my new car. Thank you Nick!

John in sales is amazing! I HATE shopping for a new vehicle and usually stay away from certified dealers because of the pushy salesman. I went in to test drive a few trucks and loved the experience. They dont keep you in there forever like other dealers do and usually get right down to the point with any questions or numbers! I was about to pull the trigger on a brand new truck but ran into some issues that didnt allow me to go through. I talked to john and he totally understood. He wasnt rude and I hope he doesnt feel like i wasted his time. Anytime Im shopping for a vehicle this will be my first (and probably) last stop. Not joking, go see John! If the dealer sees this thank you and your team for your help!!!

Great group to work with. Craig took a lot of extra time trying to help us with a financing mistake (not their fault) and Nick made two trips all the way out to Stansbury Park to help us sign and even deliver our other vehicle back to us. These guys absolutely understand great customer service and going the extra mile. I would recommend them to anyone.

John was a very helpful salesman, made all the number clear and concise. The manager gave us the lowest interest rate bank, and took great care of my friend. Very understanding people.

Very friendly. Was told to plan on 45-60 minutes and they were within that time frame. Based on comparison of some other dealership for my wifes car they didnt give me a list of other items they checked and didnt give me a wash coupon for my car. Just saying.

I left my car at the service center early in the morning asking that I be called as soon as they knew what had to be done. Late in the afternoon I called them, and got oh I forgot to call you..My main concern was my car hadnt been starting, we replaced the battery. My son called the next morning and was told they were working on the air conditioner, which was also a concern but isnt any good if the car wont start. he was told I would have to leave my car another night. Nope, that didnt work. I am not happy with how that went.When I bought my car at Harmons I took it back there for all servicing and was always satisfied until they changed service managers.I will not be returning

Fast serv

It was on time and the employees were very nice to deal with.

The experience here was outstanding! Everyone from Finance to Sales made me feel like a VIP customer. Highly recommended if youre looking to buy a vehicle. Everyone made me feel comfortable and non-pressured. Ill definitely be back in the future.

Well Seven was very nice and told me what my car needed and he gave a choice if I wanted the work done or if I wanted to bring it back a later date.

Deceptive practices of switch and bate!!!! Buyer BEWARE!!! My original build for my 2021 Escalade from back in July included an additional $2000 option for Night vision in which my delivered Escalade did not come equipped with even though I had been told several times that the reason my build had taken so long was due to being held up for the Night Vision option. Not once had anyone mentioned to me that the vehicle, I signed for did not come equipped with the features I had originally intended to have. I may have caught the missing option had someone from the dealership actually taken the time to do a proper delivery of the vehicle by walking through the vehicle and going over the features along with helping set up everything, in which none of the proper delivery process took place. When I first arrived to sign for the vehicle, I had noticed horrible swirl marks in the brand-new paint. After complaining to the dealership, someone apply some hand wax which still left blemishes to be noticed. I still have marks on the fabric, the steering wheel and other areas that are not acceptable. I paid over $100k to have a service of buying a used $5000 vehicle from a used car lot, NOT the Cadillac experience I had envisioned. I would like someone from Corporate to reach out and make this right, this kind of business is not good business and should not be allowed. I have tried reaching out to the GM Phil, not once will he take my call or return my call.. I guess they pulled a fast one on me and have my money so they are gone out of the picture.. I would like the original intended vehicle as I had anticipated, blemish free.

Initially, the Service Advisor totally ignored my telling him that I was returning the vehicle for repairs, and charged me $140 to diagnose the problem. They called and wanted to replace the same parts they had replaced less than 2,ooo miles before. Still, they ignored my request.I made an appointment to see the General Manager and showed him and a representative of the service department. After explaining my problem and showing them my records, they agreed to make the necessary repairs and refund my recent payment. I reminded the service person that I wanted reimbursement while picking up my vehicle. He said he would: remind the necessary party,and that the check would be mailed to me.I have not seen a check. I have waited several weeks.

The did great with the inspection and helped me figure out the parts I need to repair my car. They were not pushy about getting additional services done before taking my car back.

I Shopped around and can not believe I did not buy from here before. I don’t normally write reviews but in this case I felt I should. These guys are simple and good. I never felt anything where the customer experience was negative. Let’s face it the customer experience in buying a vehicle can be terrible. From top to bottom, Hayden, Gary and Craig were great. They never pushed for anything. They took their time with me and no bull. Just a simple good deal. I bought from another dealership before and I can say that comparing the two was totally different. I know this is somewhat incredible to believe but they were humble guys, who knew the trucks inside and out. They made one offer to me and it was by far and away better than my previous one. They looked at my trade and more than exceeded my expectations. I will never go anywhere else again. Gary offered to give me ride on the way home if needed. Craig, helped me with my son. I’m not needy at all but appreciative. I am willing to be commented on and will respond to any questions. I’m from Florida and this was simply dealing with humble gentlemen who cared. A simple buying experience that I loved. Ill be back. Tried the others on a 2018 Denali and this with a AT4. The best thing I can say is customer for life because of the experience with the 3 men that helped me.

I worked with Aaron Blackhurst at Harmons. He had purchased his wife the exact same Terrain Denali that I was buying. He was very excited about my purchase and the overall experience that I was going to have with this vehicle. Im at the stage in my kids life where Im going to buy some Kid cars over the next few years. I felt this would be a fun car for me, but inevitably a great reliable car for my son or daughters. Thank you for a great buying experience and the subsequent care given in following up with me on next steps in my ownership of my 2020 GMC Terrain Denali.

Over great job with the inspection, they weren’t even pushy about getting it repaired right then and there.

Harmons Dealership and my salesmen, Garry Owen, were extremely easy to work with from start to finish. Garry was upfront and honest about pricing (which was very important since I was flying in to buy from out of state), knowledgeable about the product, and very professional/courteous. The final sales contract signing was a breeze and I was not overwhelmed with pressure to buy back-end products (warranties, loan insurance, etc.). Garry even arranged to driver to pick me up from the SLC airport at no cost. Amazing service! Overall, this was an excellent and low stress buying experience and well worth the trip from Scottsdale, AZ. Wish I lived close enough to use Harmon for my factory maintenance. Great work! Ill have no hesitation to purchase from Harmons again and/or refer family/friend to do the same!

Got into a car accident and had to get my bumper fixed. I’m still fairly new to Provo, so I had my insurance provide a few options for who to look into and Harmons was one of the options. And boy did I choose the right one! I came in not really sure what I was doing because I’ve never been in an accident before. Luckily, the guys here are super friendly and more than willing to help. Once they found out that my car was the only mode of transportation for me and that I was up the creek without a paddle, they jumped right on it. My car was fixed by the end of the next day! I’ve never seen such fast service. Plus they went above and beyond to drive me home from the dealership. Highly recommend these guys! They’re S T E L L A R!!!

Ive bought three gmc trucks from this dealership. The first had a problem with the battery going dead.They found the cause after three visits and several years. Then GMC said the problem was found and they would fix it for free if I had less than 70,000 miles on it . By then I had over 80 K. I lost out. So I traded it in on a new one. It ran fine, but it had cloth seats which generated static electricity every time I got out of it. I had owned an 89 GMC with hurkulon seats which generated no static so I thought I was safe. Wrong! I could light up the garage at night just by getting out of my truck. One last try, we bought a new 2017 Yukqn XL Denali to the tune of almost 80K. It runs fine and is a comfortable road machine. So far the only thing I question is why the first set of tires wore out so fast. I bought a second set and made sure they had a long mile rating. So far, so good.

Brought truck in for recalls. I notified service manager that my check engine light was on. He said they would check the issue, and reset it. When I picked up my truck the check engine light was on. Now what do i do since I am in Canada for the summer?

Terrible experience. I am really unhappy with the way Provo GMC worked on my vehicle. It is risky going here. Beware!

Just bought a new car here. Such great service and a great deal! John was a great guy.

Great people to work with and the experience was awesome! Definitely recommended!

Honest straightforward dealer would go back

These guys are the best, best gmc dealership in utah, they were very kind, courteous and efficient!

We had been researching the Buick Enclave for some time and went in on the Labour Day sale because the online prices were so good. We were helped by Jameson who was polite and knowledgeable. He has continued to be in touch with us even after the purchase, which shows a great business ethic. I would highly recommend this place. There were no annoying sales tricks, like going to the back and clearing prices with a secret boss. It was straightforward and simple. The way car buying should be. We even left to go for lunch and think about it a little more. No high pressure tactics, like it might be gone when you come back, just great, friendly interactions. We are proud to support a local business, but this local business also had the best prices in all of Utah on these vehicles. James, the finance guy, was efficient and friendly. We would recommend to friends and family and will be coming here for our service too.

Ok to start off I was looking for a used truck. I seen a 2010 Dodge Ram 2500 online at this dealership. I called the salesman asked if I could come look at it that afternoon. He agreed. This truck is cherry red and very low miles. Upon arrival I noticed the truck was there however it was missing the running boards. My buddy and I test drove it with the salesman and looked it over. The truck seemed to ride rough at highway speeds but I figured it was just the tires. I purchased the truck that evening. The salesman was firm on price stating he put a bunch of money into the truck. Here is the funny part, actually not funny. I drive the truck 200 miles come to find out all 4 shocks Bad. The brand new tires they stated were just put on not balanced all four were out of balance 5 oz. after replacing shocks rebalancing tires I am now 500$ plus on repairs. Mind you I have had the truck 48 hours! Still experiencing vibration That day the check engine light comes on codes state intermittent voltage and turbo malfunction. I contacted the salesman he was very reluctant to help or assist in helping me out. Salesman says well give me a receipt and we will try to get our vendor to pay you back for wheel balancing. He was asking for documentation on diagnostics. I own my own scanner and do most my own repairs. After reviewing the codes I looked at the batteries again one was new and one was 6 years old. Diesels should have their batteries changed in pairs. Not here they cut a corner. I purchased a turbo at this point at the tune of $2000.00 dollars. After the turbo was installed I receive a DPF code which needs another $700.00 service. I believe this dealership new about these items before purchase. At the time of purchase they kept trying to push the extended warranty which I kindly refused. I thought a low mile 6.7 Cummins was a safe buy! Boy was I wrong. This vehicle was misrepresented from the start. I am getting these items fixed as we speak and the exhaust DPF bake won’t be finished until Monday. The majority of dealerships have some sort of package to take care of recent purchases like a 30 day 3000 mile, nope not these guys. As is deal is as is on day 1!!! Buyer beware from this dealership place!!!!! I bought the truck three weeks ago and have hardly driven it!!

I wish they had started it when my appointment was at 8. They still hadn’t started by the time the shuttle was ready to take me home at 9:30. Then I got a call at 11:30 saying it was done. If it had been started at 8, it would have been done at 10 and I wouldn’t have needed the shuttle

I came into Harmon with a tire that needed replacing. Due to some complications with how the dealership I purchased my car from had logged all the after-market options sold to me, the Service team was unable to find my tire coverage. After several calls with the original dealer, we were able to track it down. Throughout, Jacob at Harmon was incredibly helpful, supportive, and clear on the couple of things he needed to get me back on the road. I felt respected throughout my entire visit, and the work the team did to repair my vehicle was great. No complaints, and appreciate of their support. Will definitely trust them again.

I am a very picky customer and my car has to fit me just right. I kept changing my mind on color and style. Micky showed me car after car and let me test them all out until I found the car for me!!He explained all the features of the different models. He was very pleasant the entire time and said we will keep looking until we find a car you are happy with. The entire time he was very calm and positive! It was like working with supportive friend. He was amazing!!James the finance guy was very nice and made the paper signing experience quick and painless. He even found cash back offers for my car that I didnt even know existed!I have never done paperwork on a car that fast, less than an hour. It was awesome!!He even let me take the paperwork home for my husband to sign. Micky came to my house the next day and picked it up the paperwork so I didnt have to drive back to the dealer ship!!!Harmons in Provo is a Secret Gold Mine in car dealerships! I have already told many people about my amazing experience!I feel like I have great new friends at Harmons in Provo that I can trust!If you are thinking about buying or leasing a car go and talk to my new friends Micky and James!!You can trust them to treat you right and find you a great deal!You wont be disappointed!!!I recommend them 1000%!!They have just earned a new customer for life!Thanks again guys!!!Gina Day

Absolutely, the best car buying I have ever experienced. Greeted with a warm welcome by Mickey. Never felt pressured or rushed into a decision. Mickey was very knowledgeable on the truck I was buying. Answered all my questions. James made the financing/paperwork smooth and easy and ensured he met all our financing requests. Harmons has a new dedicated customer. Very satisfied.

Great experience with Jacob and Craig. Very personable and informative. Best car buying experience Ive had. Most importantly they listened to my needs and then found a truck to fulfill those needs.

Bought a used car for my son and it was the easiest purchase Ive ever experienced. No games great people to work with, if you need a new car or used give these guys a chance. I will be back to buy my truck in the future Thank You! Highly Recommend

I visited several dealerships looking for a new truck. I wasnt considering a GMC but on a whim stopped in and talked to Eddie about a new Sierra. Unlike other dealerships he didnt play any games or try to push a truck on me that I didnt want. He listened to what I wish list and only showed me the trucks that had the options I wanted. I returned to Harmons and bought the Sierra solely based on my experience with Eddie.James made the finance process easy and enjoyable. He shared a lot of information about Harmons and the Sierra that was extremely helpful. We were at Harmons less than 2 hours and it was the best car buying experience I have had.

Hector at the service department is AMAZING!! He is ALWAYS professional. He goes out of his way to make sure that you are taken care of.One of the auto repair (wish I knew his name) guys were SO great in helping to get things fixed on my Yukon. I felt like he also went out of his way to make sure that I had a great experience there.The tow truck guy is also VERY friendly and professional. It was late and he still came to help. He made me feel like I was more important than getting off on time!GREAT SERVICE AT HARMONS!!!

We came here looking for a new car after our family outgrew our current fleet. The crew at Harmons took great care of us! We got an awesome deal on a great used GMC Yukon and the car looked/drove/felt brand new! The sales staff walked me through all of the cars features, including a deep dive into the infotainment system options and what all the buttons on the dash do. I felt like an expert when I drove it off the lot. The finance officer worked hard to get us a great interest rate on our financing and even helped me get the most money possible on my trade in. UPDATE: We had a neighbor back into our car and cause some significant damage to the front end fascia and bumper. We went back to Harmons service center and body shop and they made the car like brand new all over again in just a few hours. Fantastic cars, fantastic service. Next time I need a car Ill go back to Harmons first.

Completely satisfied

Just bought a used Subaru from Harmons. they gave us excellent service, and were very reasonably priced. Mickey was very good to work with he didnt push or crowd us while we looked over the car. also very helpful in getting everything set for us to buy it. James helped us get a great deal on our loan and made the whole purchasing process a breeze. highly recommend dealing with them they are a great dealership!

Best car buying experience weve ever had from a Dealership!! Saw an ad on the web, made a phone call to make sure they still had the car. I talked with Lisa who was very helpful and personable. She even called me back within minutes with the answers to my questions.Arrived at the Dealership and received a friendly hello from James. He walked us over to Mickey, our amazing salesman. We took a test drive and were ready to make a deal. We loved that we didnt have to haggle over price and their price was MORE THAN FAIR!!We went to the bank and when we got back, Mickey was ready with our paperwork. He took us back to James who finished our paperwork and we were done!!We would not hesitate to purchase another car from Harmons Auto Center! Thanks again!!

I had a good experience at Harmon Buick GMC of Provo.I worked the deal through the phone and email with Gary super nice guy, No pressure at all. I did not even test drive or look at the truck in person just on photos since I knew What I was looking for.If you would like to save time and money I would prefer this dealership they are honest and transparent .

The James and Russell team are extremely easy to work with! Our transaction was totally hassle-free. We didnt have to endure even one second of the dreaded high pressure sales tactics, so typical of most dealerships. Since I was already familiar with the car I was interested in, had done all my research and I knew that they had one on their lot at a good price, there were no surprises. If you can believe it, I did the entire negotiation over text with Russell. I never knew that was possible. This took all the pressure off and gave me time to contemplate my options and verify their calculations. Once I settled on the terms that worked best for me, they prepared all the paperwork and it was ready upon our arrival. We were literally in and outta there in 20 minutes. Best car buying experience I have ever had. Totally worth the drive down to Provo. When my lease is up, Ill be back.

We have gone to Harmons for several vehicles over the years and always came back bc of the wonderful service and the way we were treated like family for a long time. But this time we leased a car for three years from them. I spent $200 to have the car detailed, put brand new tires on it before we turned it in. Leased by a grandma with no kids at home... they charged us $1000 for what any other dealer would see as normal wear and tear on a vehicle after 3 years - and they forgot to credit us for any of our unused mileage as we always purchase excess mileage at the beginning of a lease. We did immediately send them $500 (half of the charges) and sent them a polite letter asking about the credit for our unused miles and wanting to discuss the charges. Instead of bothering to pick up a phone or try to resolve our differences, they immediately dinged our credit, and for twice what we owed them!! No phone call nothing... We also had paid to have a protective bra put on the car and around door handles to avoid any bug damage etc., in order to avoid any little dings that will naturally occur in the course of owning a vehicle. We’ve leased cars for 30+ years and always turn them in after three years and this is the first time we were treated like this and charged for false fees, which really shocked us bc of the great service we have had in the past with them. Needless to say Harmon’s has lost our business.

Every car dealership tries to say they are different, but they all end up being the same awful experience...except for Harmons! They were awesome, and gave us confidence in our purchase. The stereotypical car sales talk and pestering were non-existent, just a bunch of nice people wanting to help us get a great deal on a great car. We love our new car and look forward to continuing to work with Harmons .

Small dealership with a HUGE focus on the customer. No haggling, no pressure, just HONEST, GREAT people. Brett and James were particularly amazing, working well after closing time to get me the perfect vehicle. I have found my new dealership for life!

I had been shopping around for a car for a couple of months, Harmons was hands down my favorite place. Their website is a helpful search tool. I loved that the sales person was low key, no pressure what so ever. I was afraid to go there without my husband because Im always afraid sales people will take advantage of me but I felt completely comfortable- thank you for that! We have found our new home base to buy cars.

I had an amazing experience! I was looking for a specific car and the salesman wasnt pushy at all! Russell Zimmerman was incredible to work with! I was walked through the entire process and they explained everything in detail. Best experience at a dealership ever! I will continue to make all of my car buying from Harmons in the future! They have made a lifetime customer!

Third vehicle I have purchased from Harmons. One Cadillac, one Sierra 1500 and just purchased a 2015 Denali. Always treated with respect and professionalism. Their service department is honest and competent. The owners (my experience was with Mark) are present, on-site, at the dealership. My salesman, Russ was extremely knowledgeable, very forthright, no pressure, accommodating and personable. He knows his products and was no nonsense, yet very friendly. He ended up finding my truck still being built in the factory and got it here in record time. Loved working with him. When it came time for the painful part I worked with James, their business manager and the experience was painless. He was upbeat, appreciative, very capable and worked to find me the very best financing terms available. He too is personable and pleasant to be with. Harmons has a history of keeping their employees for a long time which comes from them being treated well. I love their no haggle pricing. The trucks are very fairly priced and I have always received a good bang for my buck. Love this dealership!!

They will discount the car, but hide profit in monthly payments so you would think you are getting a good deal, but in reality overpay a lot of money. When you catch them doing so they will say that they dont want to do business with you and will straightforward lie to other people that you were rude to them. BE AWARE, use online loan and lease calculators before you sign anything. No one from the management ever called me to find out whats going on. I did not even know businesses like this still exist.

We purchased a new Buick yesterday and had a great experience again at Harmons GMC. Mickey, James, and Craig were great in helping the process go fast and easy for us. There are none of the high pressure sales tactics you see at many other places. The prices start where they need to be to make the buying process simple. We were able to purchase a Buick over $6000 below sticker with a GMC incentive and ended up with a much nicer car then any similar size with less options for thousands less. This is the second vehicle we have purchased from Harmons and would highly recommend using them for all of your vehicle needs.

My husband Jay and I have been very impressed with Craig Booth and the help and patience he gave us with the purchase of our new Buick Enclave. We absolutely love it. James Nielson was extremely helpful in our purchase as well. Craig and James both explained all the great features and options available to us. We are impressed with the service that comes with the purchase of our vehicle. We have a lot of experience with car dealerships, both buying and leasing, and this has been by far the BEST experience we have ever had. We will be repeat customers and definitely will refer our friends and family to Harmons dealership in Provo.

Nice personable staff, good experience throughout the sales transaction!

Me and my husband just bought a Buick Enclave from Harmons. It was completely stress free to buy the car. We pulled in and was looking at them Mickey came out and told us the one we were looking at happened to be the only one they had on a Black Friday special gave us a price and asked us if we would like to test drive it. During the test drive we knew it was the car we wanted and knew the price he gave us couldnt be beat. It was an upfront experience didnt feel like we had to work to get the right price the bottom line was given to us from the beginning. James did all our financing and closing of the deal and made it super smooth for us. We were introduced to everyone around us from the parts department, secretaries, and service department. It was an amazing experience. I have never been to a dealership and walked out with the feeling that they really cared like I did when purchasing the car from Harmons. We will be back for our next vehicle!!!

We drove from Cedar City to Provo to purchase our new Cadillac SRX. Because of the terrific experience and the wonderful treatment from Jameson and James, I would do it again tomorrow. We were treated with respect, and courtesy. They were honest and straight forward. I would highly recommend both of these guys and this Dealership to anyone that is looking for a car. It was worth the trip. Cant say this about other Cadillac Dealership. But we really can say this was one of the best car buying experiences we have ever had.

I really liked the laid back approach the salemen had with us. Very low pressure, they were very kind, professional and helpful. They processed our sale quickly, and did not push us to add on anything or do anything we didnt want to. I would definitely use them again. I especially LOVE their low prices, honesty, and lack of marking the cars up to crazy prices. They were more than fair. If I could critique anything, it would be that they were so low pressure, they really let us find our own car. If we hadnt found the one we wanted on the lot by accident, we would never have known about it! They didnt tell us about it because we were interested in another car at the time. Otherwise, everything went great!

Not pushy. Told them my timeline and they respected that and didnt try to over sell. Best car buying experience Ive had. Aaron was awesome to work with.

I just bought a used car from this guys and it was such an easy process and it took very little time. I found the car online and I started talking with Nate and he was super helpful about the car. He answered all my questions about the car and was just a nice guy. James also helped me out a lot, he was very straightforward and didnt beat around the bush and I really appreciated that. Overall it was a great car buying experience and I would really recommend these guys.

Fantastic customer service. I had a complex transaction where I was purchasing a vehicle off lease and selling it to another party. James the Finance Manager was an amazing help. He explained the best way to handle the transaction and saved us from paying any unnecessary fees. I will be back to Harmons just so I can deal with James. What a great experience!!

I had never dealt with Harmons Cadillac Buick GMC before. My wife and I were actually set on buying a Lexus when we casually drove through the used car lot at Harmons. We didnt really see anything we were interested in initially then Nathan was assertive enough to point out a 2011 Buick Lacrosse with only 18,000 miles on it. We had not considered buying a Buick but I liked the looks of the car immediately and when we sat in this car it smelt and looked brand new. The car was absolutely loaded and had more features than the Lexuss we had been looking at. We took it for a drive and were sold on it right off. While it was not a steal the car was a really good value. Nathan was professional honest and fair during the whole sales process. The service was and has been excellent since we bought the car and Nathan has called at least 4 times in the last month to check in and see how we are doing with the car. I would absolutely do business with Nathan and the Harmons team again.

We have never been treated so great at a dealership. Mickey made buying our new car slick and easy. We have bought over 6 brand new vehicles and this was definitely the best. James was very personable and knowledgeable during the signing of the papers. Normally we dred that part of the car buying experience, but he kept conversation alive and made it very pleasant. Mickey came out and made sure my wife knew how to use all the amenities on her new car. All in all I can tell you that I look forward to buying all my new cars from these guys. It was just a great experience. Mickey has been keeping in touch with us to make sure we are happy and see if there is anything else he can do for us!!

We just purchased a new GMC SUV from Harmon’s. They actually make the vehicle shopping experience enjoyable again. None of the high pressure, smoke and mirrors nonsense you typically get from so many other dealerships.Russ, our salesman, and James in finance are amazing to work with - friendly, personable, professional and very attentive. From start to finish, they made certain we were happy with every step of our purchase. We were in and out of their dealership, and on our way with our new vehicle in only a couple short hours.Most dealerships are competitive on their pricing, and Harmon’s certainly gave us the very best deal.Highest accolades to Harmon’s Auto. You can’t go wrong at Harmon’s, I highly recommend them for your next vehicle purchase.

I just wanted to post this and tell you that I was not only Completely Satisfied with my experience at Harmons Cadillac Buick GMC but was very impressed as well. Russ Zimmerman was a pleasure to deal with and was very knowledgeable about your products! I travel a lot for business and he and I communicated back and forth and his patience was much appreciated.See, I am from Detroit, MI - GM Baby as we are called. I am use to getting/leasing a new car every 24 months, its just the way I have been raised. Ever since moving to Utah from Detroit it has been a nightmare dealing with dealerships that were knowledgeable about the GM Employee Discount Program. It was also difficult working with other sales people, because when I contact a dealer I already know the exact model I want and what it is going to cost me. I usually get the run around from these other salesmen and the last minute bait and switch the vehicle out to another lesser model.Not with your team! they were amazing and I appreciated that they took me serious and made suggestions that actually made sense. James Nielson made the financing a piece of cake knowledgeable about the programs as well. I truly appreciated the professional customer experience and will be back soon, for another car and will recommend your dealership HIGHLY!

I recently bought a Yukon from these guys. Two months ago I bought another vehicle from another dealer. Let me just say that James at Harmons renewed my lost faith in this experience. Wonderful! What brought me in to buy my second vehicle was Josh in the service department. The vehicle I bought from another dealership was throwing a scary transmission code and out of warranty. I had been told by the other guys that it meant a new transmission would be required. (This was without a proper diagnosis). I took it to Josh at Harmons who had Larry run a diagnostic and determined a simple $60 switch had failed. I bought the switch, fixed it on my own and it has run smooth since. These honest guys saved me $3,000, and thats why I bought my next car from them. James in sales made the car buying experience smooth, fast and relaxed. I will definitely bring my cars here for services, and shop for new cars here at Harmons. You should too!

My husband and I recently purchased a 2015 Sierra pickup truck. Our experience with Harmons Cadillac Buick GMC was great. Our salesman, Russ Zimmerman and James in finance made the process from the test drive to delivery very enjoyable. Both of these individuals were fair, knowledgeable and very professional with no gimmicks or games. We certainly will return next time.Thank You J & K East

Harmons GMC does it right!. This dealership is honest and professional in their efforts. This past week James, once again, made a deal happen for the truck I wanted. It was no easy effort on his part..yet he did it! Russell stayed late on a Friday to also make it work. In the end, these gentlemen, the dealership and the quality service are unmatched. As stated, they are professional grade!!

Russ and Craig did everything they could to make sure I was going to be happy with my purchase. Everything went quick and easy, one of the few Vehicle purchases I have made in 30 years that wasnt about playing games. They were honest and fair, you cant really ask for more than that from a car dealer.

Was having ongoing issues with my 2016 GMC Duramax truck. Jacob, got it right in and repaired it quickly. His tech also figured out why the truck kept having the same issue, which 3 other GM dealers couldnt. Best experience Ive had with a GM shop. Even though Harmons is 45 minutes from my home, they are the only dealer I will be going to from here on out.

We have already recommended Harmons dealership in less than a week after getting our Canyon. We appreciate Mr. Mickey Howard and his assistance with our vehicle. He was always informative and stayed in contact with us. Every email or phone message was answered promptly. We felt connected to the dealership rather than a sale to close. When we arrived to sign documents Mr Neilson was prepared and presented the forms with a quick and uncomplicated approach. When we were handed the keys the truck had been detailed and looked amazing. We live in St George, Utah, three hours drive from Harmons GMC. We will be doing more business with them in the future.

I just purchased a GMC Acadia from Harmons and had a great experience. I worked with 2 other dealers before buying from Harmons and I can say that Harmons was far superior. They gave me an offer on my trade and final price in 30 min. They didnt waste my time or play games like the typical dealership. I left feeling happy instead of annoyed and worn out like I usually feel when going to a car dealer.I also had a great experience with both Nathan and James. They both treated me with respect and made me feel like they actually cared about my experience. I would definitely buy from Harmons again. Thank you!

Russell was amazing to work with! My husband and I had researched trucks online and called to let him know we wanted to test drive one at Harmons. When we got there, Russ answered our questions without pressure and then handed over the keys. We were able to drive it around for a while and check everything out so we felt very confident buying the truck. No pressure, just genuine caring and knowledge. James in Finance was also great to look for the best rates for us and make sure we got everything we needed. I would definitely recommend Harmons for a low-pressure, small-town feel experience!

We loved the car buying experience we got at Harmons. Other dealerships are pushy and make you feel pressured to purchase a car that day. Russ helped us out and answered all of our questions honestly. He was very forthcoming with all the info about the vehicles and we felt like we could trust him. Russ also was able to give us print outs of all our possible payment options for a lease or a purchase. That was very helpful to be able to take home and look over to make our decision. We filled out our finance application online which was quick and easy and James contacted us the next day with our available options with our credit history. He also was very easy to talk to and answered all of our questions. We will for sure be recommending Harmons to all our friends and family for future car purchases!

Johnny was friendly, fast and competent during our 30 day Pit Stop. He made our first visit ever to the service department a pleasure. Well be back for sure. Many thanks.We bought a new Buick Encore about 6 weeks ago. It is our first brand new car. Jameson and James made the purchase experience easy and enjoyable. We especially appreciated Jamesons patience with our many questions. This is a terrific place to do business.

The best experience ever in my life buying a new car! James and Russell were so kind and so fair, it was hard to believe. The transition from trading in my 2006 Chevy Trail Blazer with 35,000 miles, and getting a 2014 Buick Premium Enclave with 12 miles on it went so smooth, I think Im still in shock as to how easy it was!. We got a great sale price. I think in the next couple of years when my husband is due for a new car, we will for sure be taking the drive to Utah County to see Russell Zimmerman and James Nielsen. Thank you so much - We are extremely happy! They deserve every one of these 5 stars

I was very happy with the level of customer service I received. I had been to a number of dealerships looking at vehicles and most of the time I left feeling like I was thought of as a just a number. But the sales professional who met me when I walked into Harmons unannounced saw me and came out to greet me within minutes. He asked me what I was looking for and kindly and clearly answered all my questions. I felt cared for and left deciding I would buy a car from them that day.

I had just purchased a used Cadillac in Phoenix and was driving home to Montana. The heat was not working well and so I called ahead to the service department of the closest Cadillac dealership, which was Harmons. I told them how far away I was so they knew when to expect me. However, I was making real good time and I showed up half an hour earlier than they anticipated. I walked in and they said were expecting you and were ready. Because I had just bought the car used and was driving a great distance they looked the car over to be sure everything was in working order. They couldnt fix the heating system but set me up so that at least I had some warmish air blowing to get me home. Plus they felt so bad they couldnt fix the car and knew I was heading into several winter storms so they didnt charge me labor. My mother was with me and we both work in a service related industry. We were so impressed with Harmons and their courteous care of us and our car. They went way above and beyond what I was expecting and made a huge impression on 2 very jaded people.

Mickey gave us a call when the new Terrains came in. He made it very simple and easy to pick a new one. He gave us a quote that was too good to be true. But then him and James (in finance) made it happen! I didnt think there was any way they could pull it off. Harmons is definitely a different kind of dealership. We traded up and saved $200 a month from what we had be paying on the vehicle we traded in! Thanks guys.

Loved my sales guy when I bought a New GMC Yukon Denali. I actually bought the GMC over the Chevy solely based on the sales guy. However when I have taken the car in (far to many times for a NEW car) the service has not been good. The guys helping me are always nice but the mechanics NEVER can fix the issues. They always say there is nothing wrong. The problems still occur and I take it in again and again. My friend has had the same experience and told me he now goes to another GMC dealership to get the services done when needed. Looks like I am headed there moving forward. Again buying the car GREAT experience. Service needs after the car is purchased HORRIBLE.

We had a great experience buying our new Yukon at Harmons. Our sales guy, Mickey, was very knowledgable about the vehicle and he was great to work with. We also had a great experience with James during the financing process. There is a totally different feel at Harmons than at other dealerships. It felt more laid back and relaxed. We were extremely satisfied with our experience!

Mickey and James were awesome. Thanks for everything you guys did to get us into a new car. I highly recommend these guys! They gave us the best price they could (which was really good) without having to negotiate and do the normal run around with car salesmen, sales managers etc. They were very knowledgeable as and helpful with the questions we had. Thanks again guys!

Purchased a Sierra 1500. James in finance and Russ in sales helped to make the buying experience a breeze, and got a great deal as well. Worth the drive.Update: Just purchased my second truck from Harmons. These guys are first class. I dealt with Gary and Craig. Aaron helped out later as well. These guys care about you and continue to serve after the sale. Gary is the best car salesman that I have ever dealt with, hands down! I would definitely purchase from them again! Thanks guys!

We buy a new vehicle every two or three years, and have to say this was a great experience. Daniel and James were fantastic to work with. We appreciated them going the extra mile to treat us so well, get our new truck ready to drive the 100 miles home, and just generally being great guys!!And we love the new GMC truck! great ride!!

Great service center. A few months ago I had some issues with my 2009 Acadia. It needed new timing chains, which is an expensive repair requiring the engine to be dropped from the vehicle. I got a quote for the repair at a different GMC dealership in the Salt Lake Valley (because its closer to me), however the people on the forums online told me that the quote was MUCH too high. I then contacted Harmons and received a quote more in line with what others had posted. Ive always found Harmons to be fair and honest with me, and Ive used their service center several times.I dealt with Jacob, who always kept me up to date on my repair and was very professional, regardless of how many questions I asked him.Its been a few months since the repair and I havent seen any leaks. The vehicle honestly is running like new again. I also had an engine mount replaced, spark plugs replaced, and a few other things.Great experience. Thanks guys!

One of the best car buying experiences Ive had. Russ and James were easy to deal with, fair and straightforward. No nonsense car buying the way it should be. The next time Im in the market for a vehicle Russ and James will be my first call. Thanks guys!

Had a really great buying experience this past Friday. Have been thinking about replacing my 98 Chev pickup for years now. Finally decided several weeks ago if I did move forward it would be a 2014 or 2015 GMC. Wednesday a close friend told me about great pricing on 2014s. Searched on the net Thursday eve and found my perfect replacement vehicle at Harmons GMC in Provo, Utah. It was priced just over $10,000 BELOW, MSRP. Was pretty sure there was a catch, some discount that wouldnt apply etc, buying vehicles can be a bunch of B.S. Friday morn called, drove down, looked, it was as advertised and NO B.S. Wrote a check, left 15 minutes later. Came back that eve with my wife, spent another 20 minutes and left with the new 2014 Jimmy. My thanks to Craig, Mickey and James. Easiest and best 35 minutes ever spent buying a vehicle. Great people/dealership.

Best car buying experience Ive ever had (and Ive been buying cars for a while). Salesman Mickey Howard was honest, friendly, knowledgable, and courteous without even a hint of pushiness. He got me an outstanding deal--best price and service around. He is a true professional and a credit to Harmons. Finance manager James was equally as good, with all the same qualities. James expertise and service orientation allowed him to find financing that even blew away my own credit unions very good deal. I will definitely do business with Harmons again, and with Mickey and James in particular. Even if I was on the fence about whether to buy a Harmons brand (Cadillac, Buick, or GMC) or another brand I would purchase Harmons because I know Ill deal with honest and capable people. Harmons is now my go-to dealership for new and used car purchases.