Excellent customer service and helpful staff.

Opened up my new movies and the disc was completely missing. Really disappointed.

Pretty good but low on My Hero Academia merch, which theyve had more selection of in the past.

This is the nearest F.Y.E. I have, and its awesome, plain and simple. The staff members are polite, helpful, and overall amazing! Its very likely theyre not being paid enough for all they do. Today I went in and both Belinda and Jeanette were very pleasant and exceptionally helpful. F.Y.E. truly has some great folks in their employ.Thank you both, youre awesome.

This is the best fye store. They have everything and they are alwats so so friendly and helpful

Very nice products and the workers were really rather nice, the only down fall is how crazy expensive it is.

They are very professional and treat each person in their store with respect. Even though they didnt have what I wanted I was led to where I could find it.

Super friendly staff, great clearance prices, has about anything that a pop culture collector wants

Belinda was very helpful and kind. I had previously been in the store and it looks much more organized and clean.

Interesting shop with cool stuff

Love the dragon ball Z stuff

They had interesting products. But not what we were looking for.

Was pleased to find a special gift. Lots of selections for a variety of fandoms.

Love this place. Staff is awesome and they have items you cant find at any other store.

Good spot for Hunting down some Horror Films

Not a good selection high priced

Great place to go if your looking for cheap or used DVDs or CD. If your looking for new I would look elsewhere, because you will be able to find it cheaper. Remember if your shopping here you will be paying higher mall prices. If you dont mind paying a little more than this is a great place to go. They are very good about being able to order items that are sometimes harder to find though other stores.

Really cool store.

Best play to buy weeb stuff

This is a good little store. Lots of things are a little pricey and sometimes the quality of the product isnt the best even with a high price. But, I love shopping at FYE, it brings me back to when I was a kid and I love the feeling it brings. The older lady worker was so nice to me and made sure I knew all the sales going on. Kinda wish we could cancel our subscription to the backstage pass online...

Great place, good customer services.

Cmon guys. Your variety of selection is decent. You cant find brick and mortar places like this any more selling CDs and used movies. The problem is if Im buying used, the price should reflect that. I expect to get a deal. What I saw at this location was a box or two up front of used movies for a good deal. But then the rest of the used movies on the shelves were pretty much the same price as new movies on Amazon. Sometimes they do Black Friday sales where you can kind of get a deal when buying multiple movies. I really wish I could give a higher rating, but the prices are too high for used products. Then again, I admire that they are still here trying to stay in business. I bet the profit margins are challenging for them.

Went to go get a list minute item & where closed 15 mins before close time

Amazing prices! They have stuff you need all the way down to the weird little stuff you can never find but that you would want in your home. They have a great prices

This is a cool, fun entertainment store. They have neat products such as movies, clothes, posters, trinkets, record players, and a pretty decent selection of music from what little Ive browsed. I gave it only four stars, not due to a lack of goodness there, but because some of the stuff seems a bit pricy but they have a decent variety of things as far as memorabilia goes. And even though I do like to find shops with old records in good quality, Im no expert when it comes to comic book-style memorabilia and vinyl records. What I mean is that, in my personal opinion, it has a touristy shop kind of feel to it more than an entertainment store vibe, and I dont necessarily mean that in a negative way. All that being said, this is a fun, neat little store with a good atmosphere and the customer service has always been great. Sadly, I have no pictures because I havent visited all that often.

They have some Cool merchandise but lousy, non caring employees! First time in there today, ready to make a purchase & the customer service was so horrific we just left without buying anything. This mall is dying, with customer service like we received today there is no question why! This store sucks and deserves no less than a F-!

It was great!

Not sure how this place is still in business, the teenagers they hire dont give a damn about that place, so disorganized.

This is a fun place to find oddities and novelties, anything from an old movie to interesting movie paraphernalia. The store lacks any kind of decent logging system so be prepared to search through their large variety to find a particular movie or television series.

Great stuff and great staff

Once upon a time this store was amazing. Now its a relic. Their movie section is a couple short rows. Their music section is half a short row. The store is piled full of random oddities, ranging from toys and T.V. memorabilia to random electronics and other relics like vinyl record players. As we walked through the store my wife commented that it seemed more like a novelty store now. My only response was that the store itself is now a novelty.

Kpop is there 💜💜💜

Lots of good stuff. I wish their CD Rack was better organized, I had a hard time finding what I was looking for and some of the price labels were different for the exact same album so kind of confusing. But its a cool place with a lot of cool stuff.

I love this store. Some of the things come out a little too expensive but they usually go on sale after a while. Its a great nerd store. 🙂

Store was great. It is clear its on its way out though sadly. The are low on all stock. Maybe we could help bring them back!

Fun section of product. Good deals on sale items.

If I could rate this location even lower I would. Waited for nearly 20 minutes for someone to help me do a return. Was told I needed to wait for a manager to assist. I work retail and totally understand when any worker is helping a customer there will be a wait time but no she was speaking with her district manager. Im sorry but that can wait. You are there for your customers. Obviously shows where the priority stands. If I pulled this where I work is get ripped into. Disgusting employees and service.

The store is almost completely pop culture toys now and only a very small section for movies, and the largest section seems to be anime. They have a little something from every brand a modern child would be looking for, but its just a failing chain trying to stay in business with items marked up way too high over their msrp.

They have the most interesting and best priced merchandise in this whole Mall in my opinion. For the most part I cant find anything I like in the Provo mall except in the store

Great stuff they have. Just wish it wasnt over priced.

Staff is really nice to anyone. They have very fun stuff and at affordable prices. The store is clean.Thanks!

Wide variety of collectibles as well as DVDs and music and stuff. Its also a great place to find some anime collectibles for yourself or a friend, and they sell some cool Japanese snack items if youre willing to buy and try them.

Best movie store EVER! Too bad they dont still sell games. Massive loss of business 😄

If youre careful and attentive, then you can find deals that are pure gold...

The store is good but the employees are terrible. The daytime manager with purple hair (I dont know her name) was extremely rude and wouldnt give me the time of day when there was literally one other customer in the store. She ignored me when I asked her to help me get an item off the shelf with a security lock on it (it was one of those flimsy plastic locks on a $8 item) and when I removed it myself and brought it up to the register she treated me like I was stealing it (while I was standing there with card in hand ready to purchase it) and rudely asked me to never come back to my store.

Had all your needy need in one place! Had a large section from Anime to T.V shows and also has some electronics. My friends and I spent a little too much money but we found some great deals!

Dont know how these folks can even put only one star. In all the times I have been dealing with FYE in Provo, not once have I had a bad experience with anyone working there. Many a time I have called asking about a specific CD or DVD and if the item is available in the store, the item is held for me until I can purchase it. At times, I have asked for an opinion and was freely granted an unbiased opinion.

Friendly service. I was able to find DVDs i couldnt fine in other places. Great place to buy items for gifts and such.

Fun stuff not even found on Amazon. Great birthday gift place.

Its a good place to get some decently priced movies

Great love movie so when am think of a movie go there for the movie they have it 💖😍

So many fun gifts. Found stuff for the whole family...unique things you dont find everywhere.

Very helpful in helping me find what I needed. The item I bought was also a good price

Im personally very happy to see an FYE around again. They have updated their stock to sell more merch and have some fairly good deals.

I tried to purchase a portable speaker that was $39.95. With $100. Bill. The girl said ya man you will have to go get change @ the bank across the street from the mall.

Great place to find stuff that you cant find anywhere else. Nice people

So far it been a great store though they have super old stuff its still one of my favorite places to go when I go to the mall

Really fun place with tons of fandom merch. Decently priced as well.

Really cool place has lots of old and new things

Great selection on anime stuff for my son. Very helpful as well

Great variety, large selection of merchandise. Wish the vinyl was not so expensive.

Staff was very helpful and they ordered my size and sent to my house for free

Overpriced, kind of unorganized. But overall, a good selection of music and movies. Just plan on spending more than you might online or somewhere else.

I havent had any issues with employees. I like their selection and sales as well. Its one of my favorite places to shop at.

Spin class is VERY intense, great Zumba and Yoga classes... Cheap too!

Manager was rude. I was asking the cashier about a $20 gift card I was supposed to receive & she was talking over the cashier telling me how I was wrong. The cashier had 2 words before she interrupted as she is as on a call as well.

FYE is full of funny and goofy neat things, not to mention DVDs, records, CDs, as well as stereo items ex: earbuds, headphones, cords, ECT. Love the selection of the Funko POP figures they have as well

Awesome stock, glad they keep up to date with whats popular.

Terrible employees. They signed me up for a subscription and made me pay $15 a month without informing me. Read all the papers. Nothing said you had to pay until you get charged. Went back in Just to write down a phone number to cancel a subscription, lady ripped the paper out of my hand you cant do that! all I needed was .2 seconds to copy a phone number . Not going back after they treated me that way.

Not that big of a selection but pretty good

It was a cool store with stuff I like and cute clothes

Friendly staff, good place to buy used or new movies, t-shirts and other novelties

They had some pretty good sales on speakers that I took advantage of. They have worked great and I cant say I have any complaints about the service!

Got good stuff candy drinks movies both old and new

Cool store with a lot of miscellaneous pop culture items

This is the most unprofessional, bitter, and offensive experience that I had anywhere. we walked into the store to look around. and got talking to one of the workers, our conversation lead to loco bubble fight club next door. and I had asked him if he had any ideas for a prank (if you loose a game there, you are required to be pranked.) he looked at me dead in the eye and said youre sh***** me, is that why your really here?! I was responded with a uh, no?? And he responded i dont deal with Bull s****, get out of my store. infront of me and my date. I was speechless never thought someone would be so pathetic. definitely contacting the management at the mall for this. the worker was 60 and had grey hair and in his mid 30s to 40s.

Love this place. Its one of the only reasons i go to the provo southtown malls. They have a great selection of dvd and geeky nerd con stuff. :-)

Really neat store! It has something for everyone!

Literally the worst customer service Ive experienced.Hey, I was told you get shipments in on Thursday and they go out Friday for your funkos, did any new ones come in?Ummm I dont know... Daniel, did they put them out yesterday?...I dont know, I didnt work yesterday.Okay... could you go check? I dont understandI dont know. Might be best to come back tomorrow and see if theyre out...Literally acted like they were cemented to the cash registers and offered no help at all.

Kinda expensive but they got a lot of cool things

Remodeling so the store was completely lacking inventory yet was a giant mess. And I usually loooove FYE. 😐

I like the selection of products in this store, but they are way overpriced.

Awesome store! Great variety and good prices if you look for the sales!

The music selection is no more

They are chill! Loved the vibe

Lots of movies and entertainment stuff for a good price!

What a beautifully odd collection of bizarre products

Great selection of entertainment and merch

Employee acted like I was an idiot when I asked if they had they pennywise funko pop that they have a 10 foot tall advertisement for? Take down the ad if you cant even pre order the product, very misleading.

Good stuff. A little expensive but i dont care

Small store with limited selection but its great for killing time when you need to.

Awesome selection of older television shows and movies

Lots of selection and fun things.

Had lots of Funko Pops to choose from. Not many movie, or music options, but lots of novelty toys and items.

Yep it has a wide variety including used cds and dvds.

One if the few places left to get anime. Glad they still kept a few locations open.

This is the place to shop for christmas.. big blue tooth speakers to Pokemon key chains..

DVD selection is great, some things are over priced but others are a good deal.

The store is nice but its a bit pricey, and after you but something and walk out the detectors next to the doors go off as if you walked off without paying

Good selection and Ive never had bad service