Super disappointing. Got “gold filled” earning that went silver after a week. Also I love their clothes but all over prices and poor quality. I reached out to the store with my concerns and no one got back to me. I wouldn’t recommend going there
The best place to shop for clothes and gifts. The atmosphere is good, the employees are really friendly, I cannot say enough good things about this gem of a store. My go to for baby shower gifts, a new outfit or shoes for myself, or just when I want to browse! Definitely worth a visit if you havent been!
Listen up google readers!! You are in for a REAL treat with Soel Boutique. I always have the most pleasant experience whether that’s shopping online or going into the store at either location. But! Let me tell you something. My most recent experience shopping in-store was 10/10. And here’s why - Allie and Sarah went ABOVE and beyond with every and any expectation that I had. And please note that it was closing time! Some people (Allie and Sarah) have a natural ability to light up a room and make you feel like their favorite customer ever. There is literally nothing better than that. All I’m saying is, whoever is in charge needs to give them a hefty raise for being genuine 5 star human beings.
Cute store. Not super impressed with prices and quality. For instance, a simple cotton shirt is $78, and a nice sweater is $46? Kind of weirdly priced. Seems arbitrary, and overpriced in general. But they’re trendy and cute. NOTE: If you buy something online, you can return and get $ back to original form of payment. If you buy something in-stores, you will only have the option of exchange or in-store credit.
I love soel! There are a lot of very cute clothing items at a variety of prices. The staff is very nice and are very helpful. The clothing has been great quality as well. I can’t recommend this place enough!
Lauren was amazing! We couldn’t even tell that she was a new employee. She knew her stuff, and she was super helpful!! A++
Love this store! Most of the clothing Is unique and high quality
The staff here were so helpful and kind. Cute clothes! I shall return.
LOVE Soel Boutique!! Such an upbeat and fun store. They have cute and friendly staff that are always so helpful in making sure I find exactly what I need! Such a fun environment and they always have the cutest clothes!! Would highly recommend this store!!
I shopped here for my wife, and they have all the great brands that she loves. When I had some questions about inventory and sizing, the employees were very helpful and nice. Great selection and great environment. Would recommend to anyone
Exceptional place to shop and get the latest and unique fashion trends in Provo. Kayla P was exceptionally great, very attentive to my wifes needs, and recommending clothes that would look great on her (and they do). I have recommended this place to everyone!
I loved my experience shopping at Soel! Lots of cute clothes and super helpful and informed staff. Abbie was very friendly and had great suggestions! Will definitely shop there again.
The most pleasant and amazing staff! The have beautiful everything too!Really just buy something so you can interact with the great staff!!
Cute store with lots of super cute clothes! The girls that work there are really friendly and help me find a cute new outfit that I love every time I shop. I recommend this store to everyone I know!
There is such a great selection at this store! With so many boutiques in Utah, you often start seeing the same things everywhere you go. Soel Boutique has unique, stand out items. The price range is all over the place because they carry several brands so take your time looking through everything. Youll find something you love! The service is hit and miss.
Honestly one of the best shops I’ve ever shopped at. Clothes and Staff are both AMAZING! The girls are so helpful and they always go out of their way to help me find exactly what I’m looking for.
I love the clothes from Soel and always have however, today (Feb 28th) the customer service was exceptionally awful. Obviously something has to change. Every time I go In all the workers can do is give judgmental stares and make you feel like you aren’t supposed to be there. Once I walked in they didn’t even greet me and instead they stare, make snide jokes and roll their eyes. I have never experienced such bad customer service. It’s truly annoying and disappointing. I’m only giving it one star to show and express how bad the customer service is.
Honestly the best place ever to find cute gifts for people. Love there cook books and the beauty selection (skin care products). The buyer knows what shes doing!! so awesome.
Two of the employees bent over backwards for me to help me find a specific dress i was looking for that didnt work out. After leaving the store i received a call saying they found something in the back that would be perfect! The fact that she went through their calls to find my number then sent me a picture, and totally helped me out was very impressive! Great clothing and great employees!
I went in the store with my wife to exchange some shoes she was given as a gift for a different color. The staff was super nice and helpful, especially when making the exchange! We didnt have a receipt (as the shoes were a gift) and they were fine with looking up the order and taking care of it. What really impressed me was how they took care of the exchange. The shoes were originally bought on sale, but the sale had ended when we arrived, so we would have had to pay extra to get the same shoes in a different color, even though they were a gift...BUT the lady working was very understanding and helped us exchange them without any extra charge (at the sale rate), and was also very nice to my wife. Great service, expensive but AWESOME products.
I love this place! It’s so welcoming and the costumer service was amazing too! Not to mention the cute things and great prices they have for them 😊
Such a cute place!! Best selection of clothes, and the great customer service is always a plus. I recommend this place every chance I get!
I’m writing this review so the manger can talk to the girls who were working on Friday June 7th, 2019 around 4:00. My sister and I walked into the store, and the girls were all sitting at the front desk, looked at us, stopped talking, and just watched us walk in. They then continued their conversation while my sister and I looked around the store. I felt so awkward walking in with no greeting, and nothing but blank stares/glares. I honestly felt like an intruder, and like I wasn’t welcome. I am OBSESSED with the clothes here, but most of the people who work there are so bratty. Even as my sister and I left the store, they continued with their conversation, and stayed at the front desk. Didn’t say bye, or thank you, or anything.I’m not giving Soel boutique the company 3 stars. The clothes are great. But I’m giving this specific location 3 stars, just for the people that work there. This was not my first experience like this at this store either. The clothes are 5 stars, the customer service is 1 star.
Bailey and Allie crushed it. I was lost putting together some baby gifts and they gave me the guidance I desperately needed. 10/10.
The BEST boutique in Utah! Plus super helpful & sweet employees. Always a good experience in the store! I love that I can always get a quick gift or a quick outfit or leave the store with a new friend who works there. Love love love this store!!
Seriously such a cute boutique!! I love how friendly the store associates are and I wish I could buy everything in the store. If you live in Utah, go check it out!!!
Great service! We love shopping there. We love Kayla who works there. She is awesome. Great clothes!!
Very unique gifts and clothing here! Ive always left happy with my purchase. For the most part the employees are friendly but Ive had a few encounters with younger employees having no customer service skills.
I love everything there! The employees are so quick to offer help and advice! Always love going in to shop around!!
This store is so cute and I love buying my wife presents here! The workers are always really friendly too!
Loved the service! I normally dont write reviews but for Soel I had to! The workers were so upbeat, friendly and so helpful! They have the cutest clothes. If you havent been its definitely worth a visit. The only down side to Soel is that I wish they had an online store.
Love the store and the products but I have never had a good experience with any of the employees. Very judgmental and not very helpful unless you’re wearing trendy cloths and look like a Utah county girl. Disappointed that this store is run like freshman year of high school.
I love soel boutique!! The girls there are always so helpful and committed to assisting me in finding what I need. Cutest clothes too!!!
As someone who knows nothing about womens clothing, they are always the best place to go to find my girlfriend something she always loves! The workers are super helpful and my girlfriend loves the clothes there.
I love having a place close to my college town where i can shop my favorite brands! the staff is always great helping me find cute, new items.
I love Soel! They have an awesome online section which is ideal when Im feeling too lazy to head over to the Riverwoods. When I do go to the physical location, I always love the look of the store and how willing and helpful all of the employees are. Its such a fun place and it is so much more personable than all those boring mall stores. I dont have enough good things to say. Its my favorite place to shop in Utah County.
Terrible experience. I brought back a shirt that ripped after 1 wear, along the seam. The employees were extremely rude, questioned my morals, and basically said “well that sucks for you”. The little girls wouldn’t give us any owner/manager contact information. Overall I feel like 1 Star is a generous review.
Unbelievably poor customer service. My daughter was very pleased with her purchase. Unfortunately the item she bought had a defect in workmanship. When she approached the sales girl at the store she was treated so poorly. Her character was brought into question and was basically called a liar. I appreciate that returns can be tricky, but it is the salesman’s job to take care of the customer’s concern with empathy and to look for a way to come to a conclusion that works for all.... not to scorn and disparage their customers!!! I will make a point of informing my friends and family to not shop at this boutique store.
Soel has the best staff ever! They’re all so nice and caring and not to mention the cutest clothes. 10/10!
The cutest store around! Very friendly and helpful employees! Absolutely LOVE shopping here!
Love this boutique!! Always amazing quality and everything in style. Love this cute shop and all the friendly workers!!
Fantastic place to shop! Great clothes and great gifts! 10 of 10 would go again.
Soel is the cutest boutique. Always in style, clean, smells good. The customer service is excellent. They went above and beyond to help me and gave me a gift card because their card machine took a while to work.
Honestly, I left this store in such a bad mood yesterday. I love the clothes in this store, and always come out with cute purchases!! But yesterday night (Wednesday May 1) the customer service was exceptionally rude and has left a bad taste for the boutique in my mouth. The girls working there were so rude to us, they made snide jokes to us and rolled their eyes, and begrudgingly helped us with sizes. I have never experienced such bad customer service. Truly disappointing.
Great business! Savannah was great to me and my family while we were shopping.
Love this store!!!! Has the cutest clothes, home goods, and accessories!! It always smells so amazing when you walk in and the workers are so helpful!
Soel is my favorite boutique in Utah! I love how there are always new items in stock and they have free shipping over $50 online! The store is small but clean and organized. I always find something that I like!
The clothes are high quality, and the style is very classy. Two thumbs up for this boutique.
Soel Boutique is amazing. Such a great store with great employees. I am such a fan!
LOVE the unique, on-trend selections! The employees are very helpful and make shopping fun and relaxing. One of my favorite places to shop when visiting Provo!
Great place to find lovely gifts! The staff is always helpful and friendly. My absolute favorite place to shop in Provo!
Savanna helped me buy a pair of shoes for my super hot gf and she was super duper helpful and I will definitely be returning to buy more shoes for my other girlfriends.
I love this boutique so much! They have the cutest clothes and all the employees are so nice!
I love the merchandise, and if i did all my purchases online, I’d give them 5 stars. But the staff. Gahhhh, couldn’t have found more snobby people if I tried. I’ve been in several times and it’s ALWAYS been the same. I stand at the register waiting to be checked out and i have to wait for them to finish their conversations. 2/3 times I’ve made a purchase there I was handed my bag of items without as much as a smile from the person checking me out. No thank yous. Customer service is part of the experience.. and i did NOT feel welcomed in this store.
You expect you would get a good customer service due to their prices being a little higher than the other boutique next door. Nope. No one said hi to me when I walked in or if they could do anything for me. One girl actually looked at me at looked the other way. I liked a few things but decided I wasnt going to buy anything. First and last time going in that store.
I came in to find something for my wife. An employee helped me find a bag she loved.
Super cute, quality clothes! With an awesome selection of baby items too
All the girls that work there are so nice and helpful. I love all the stuff they have they always have the cutest clothes.
This is such a cute boutique! They always have the cutest clothes. They have accessories, shoes, house goods kids stuff!! Everything you would need and more!
Cute boutique but the two girls working never greeted me or asked if I needed help- which I did. They were too busy talking about their personal matters. They are extremely overpriced and they asked to take my purse when I went in the dressing room- they dont trust me not to steal 3 shirts but Im supposed to trust them not to steal my expensive wallet, its contents and my work computer?
Soel has the best employees, cutest clothes, always smells like a volcano candle (yay), and is my favorite boutique! they have such a great selection! WE LOVE SOEL!
Love this boutique!! Great selection, and awesome customer service!
The staff here are AMAZING! Also the clothing is SO CUTE!!! definitely will be shopping here again :)
Absolute best store in Provo! Definitely my fav place to shop
I love this store! The clothes are beautiful and the employees are super helpful!
I have only gone in once, but it was very clean with happy employees.
This local Boutique is hit or miss. The clothes, the employees, the service, The friendliness, or uber-frosty-ness of the staff.Overall the style is nice, but the sizing is all over the place. In the same visit you may find something fabulous for a fortune, and something Fabulous for a fair price. Its always fun to stop in, and try my luck!
You know its a good store when you try to find the comfiest chair in the store because your girl is going to be awhile.
Super cute things! always feel very welcomed there!
Favorite boutique in Utah! So welcoming and stocked with trendy clothes that keep me hip!
I can always find something special at Soel. The staff is very friendly & welcoming and I love the women’s clothes & shoes as well as all the cute things I find for kids. They have a lot of unique pieces that accentuate my style.
I love the products this store offers, however they have terrible customer service. The employees dont greet you nor do they offer assistance while you shop. I had to search the tiny boutique for someone who worked there and its TINY. When I asked for things, I got cold, short responses. I have visited this store several times and my experience has been the same. Such a shame because they have great clothes and shoes.
The selection is the best, and the employees are hella fine. Its the only place I shop!
Best spot for darling and unique gifts. Wonderfully curated clothes, kitchen and baby items.
I love Soel! Great selection and awesome workers.
Always helpful, savannah helped me a ton when shopping for my wife.
Great boutique, I love the brands they carry and I can always find a few pieces I love each time I go in.
We love Soel! They always have a wide range of prices and such cute clothes.
Kathi at Soel Boutique is wonderful! I had some questions about an item I ordered and she went above and beyond to make sure I was taken care of. Ill continue to shop here for years to come.
I live out of state so I can only shop online. Cute clothes, and amazing customer service!
I buy the best gifts for my gf here. Everyone should shop here.
Love the clothes! all the girls are so nice!
Cute place with cute clothes. Its over priced tho. 25 bucks at least for a T. But its local so if recommend it
A good selection of unique and high quality womens clothing.
My favorite boutique! Cutest clothes and best customer service
Great place!!! Well organized, amazing clothes, and awesome employees!!
Love this store! It’s my guilty pleasure whenever I go to Provo!
Cute and stylish clothing and amazing customer service!
Amazing customer service & the cutest products/brands.
Great service and selection. This store is a constant win.
Can always find surprises my girlfriend will love here, can be a little pricey at times.
One of my favorite places to shop! And the cutest workers 😊😊
Great selection of cute and quality shoes!
The girl helping was very nice, the return policy is very frustrating. They will only give you in store credit.
My husband and I love this store!
Love the clothes and employees are so helpful
BEST PLACE TO SHOP IN PROVO.
Perfect place for the girlfriend.
Shelby has always taken care of me and my wife.
We love Savannah!