Very happy with the service here, they were responsive and quick with our repair. Every time we called someone was available to answer our questions and they didn’t pressure us into services we didn’t want. Great place:)

I have gone to computune multiple times as they are good friends of my brothers, today I had a tube leak, when we spoke on the phone after they had done the assessment Cory told me it would cost $230(ish) INCLUDING labor, so I gave them the go ahead, when I picked up the vehicle she charged me $350 and didn’t give me an explanation as to why it was $120 more than we agreed on. She also grabbed my card off the desk while I was looking over the paperwork. I’m super disappointed that I was lied to on price and taken advantage of. I will not return in the future and I will definitely tell my brother to take his business elsewhere as well.

Fantastic service and not overpriced! I was in quite the pickle, but they recommended a great towing company and the problem was diagnosed then resolved same day, despite being a Monday

Craig and corey are amazing people and a great reliable shop to take your car troubles..

This place is awesome family-owned business and I like to shop local especially its on the same street as I live which is very convenient so its awesome they take care of it,Honest people with family values

Absolutely one of the best repair places around! Great service, quality work, and a fast turn around! Ill be back for sure. Just hopefully not soon because my car would have to break first. Lol

I needed to have some work done on my A/C and was VERY happy with the work they provided. Before even bringing my car in, Cory gave me some options to try first. They quoted me a higher price and I still ended up paying less than that and my A/C works fantastic. Blows harder and colder than it did before. They have found a lifetime customer in me.

Ive brought both my vehicles here numerous times. I’ve never had a poor experience unlike most other auto shops I’ve tried in the area. The front desk acts professional and are always kind when you come in with issues. They price fairly on repairs, oil changes, etc. Grateful to have finally found a place I trust and a shop that doesn’t try to upsell me every chance they get. Highly recommend!

Every time I’ve been to Computune they treat me great and get things done quickly. They are good at giving realistic expectations and then often beat what they had originally promised. This time I went in for an emissions inspection and they told me it would be about 30 minutes to get my car done. There were a lot of other cars there too, so I expected 30 minutes would be a little optimistic. They got my car in and out in about 20 minutes!

This place is great! They offer great service for a great price!

Overall a poor experience. Didn’t notify me when my oil change was done per my request, hidden costs, and the person I worked with didn’t appear to listen to me (thought I was an old customer with an account already when I specifically said I was a new customer, which added another several minutes to redo paperwork). I paid $100 for a prepaid card of oil changes and now I know why they get you to prepay! I won’t be going back. Only reason it’s not one star is because they were friendly.

They are a great autoshop. My wife and I take our vehicles here for most of our needs. Honest business, and honest owners.

I go in for affordable oil changes and things seem to be just fine, they do pretty quick and solid work. But today, they tried to hustle me! I took my car in for repairs a couple days ago (Tuesday) at a different place after my check engine light came on. The repairs were completed yesterday (Thursday) and everything was good to go. I wanted my car to be in the best shape possible so I also opted to go here to Computune for an oil change. They told me my outside tie rod end was broken (complete lie) and that there were several other issues that would require $869 to fix. This after my car was fixed and inspected the day before. So I took it back to my repairs place for a second opinion. The only thing missing was I needed a 30$ hold-down for my battery, which wasn’t even one of the things Computune mentioned. Everything else was so minor it wasn’t even worth putting in the inspection report. DO NOT LET THEM SWINDLE YOU.

Great family-run business!Never felt like I was getting the runaround👍Quality work!Very warm and friendly office🙂I wouldnt hesitate to bring my vehicle back to his shop period🇺🇸

I live just north of Tooele and I drove 75 miles to Computune because they gave me an incredible quote on tires for my Jeep. Saved me almost $500 over my local shop. The service was professional and friendly. I will be back.

Tom and his crew are great. They go beyond the mile to help you. Courteous and reliable. They have over 30 years experience in time to work on the oldest cars even helped me with my old RV. I really trust them to do a good job at the best price

Just your average dishonest, scamming auto shop. Havent had any problems with the work theyve done but every time I go in, they milk me for every dollar Im worth, despite insisting I dont need whatever is apparently wrong with my car. WARNING! Do NOT get their punch card, total scam.

Computune sells amazing punch cards that include dozens of free services. Ive saved so much money on oil changes alone! They are fast, efficient, and honest.

Im very satisfied with the service I received here. They called me after repairing my car to make sure everything was working fine. They also tried to explain what they did to fix my car and showed me pictures. Decently priced and quick service. Would recommend.

Had emissions done. Best price around using a coupon for $25.00. Jiffy Lube would not price match. Was completed quickly inspite of being busy with many customers. Impressed they have 10 bays and even repair a lot of different trucks. Oh, waiting area is small though. Consists of 3 little chairs situated next to one another. Feels like sitting in other persons lap. Interior has older car mechanic shop look. Not really appealing and is dusty everywhere. Woman who receives people is very nice and knowledgeable.

I have had these guys do work for me on many different vehicles for many years on things we dont do in our shop. Their alignments are spot on and repairs are always done to perfection. They are very professional and always do a great job. I highly recommend them.

Certified auto makes it extremely easy to work with them. Whenever I drop off my car they give me a ride back to campus. Theyre fast. Theyre honest. Theyre friendly. I love certified auto.

I would absolutely recommend these folks to any friends or family of mine. They can handle anything from your routine services like an oil change all the way up to custom fabrication. Bob helped me finish an axle swap I was doing on my Jeep. His welds are perfect, he lengthened my track bar and fixed at least a dozen issues on my front end including the alignment with oversized tires and fixing the death-wobble I was experiencing. All while keeping the cost down. I’m coming back for sure.

Computune truly cares about taking care of your car needs and making sure you’re taken care of as well. They would never rip someone off and perform true and honest work, and they will even provide you with travel accommodation if they need to work on your car longer and you have somewhere to be. Love my experience here!

Cory is super nice! Easy to talk to and explained very clearly what needed to be done. I felt respected. I returned for more work to be done and Cory remembered my name! Would recommend to anyone. Good clean and efficient shop.

Ive been getting oil changes and the various maintenance repairs done for my car at Computune for almost two years now. They never try to sell me things I dont need, and have given me good prices for all the things I did need. The staff are so kind and friendly, I truly feel like they appreciate me and my business there.

Great Auto shop! Staff is very knowledgeable and they do great work. I’ve been there multiple times for oil changes, tire rotations, and emissions tests and they never fail to impress.

I am not from Provo, I am only down here for school so being able to find a mechanic shop that has helped me four times over the past 3 years has been so nice. They are so helpful and will communicate with you the issues of you car, and will present you multiple ways to help fix it. They keep in mind the financial side alongside the mechanical side. They do a great job here!

DO NOT GO HERE.I am not one to leave negative reviews. I actually dont think I have ever left one in my life. That being said, I hope this review keeps at least some people from being taken advantage of like I almost was.I took my truck in because the breaks were squeaking so i figured the break pads were worn out and I didnt have time to take a look myself. They called me the next day to inform me that the rear drum breaks were completely bad and needed to be replaced. They quoted me at well over $600. I was shocked because I hadnt noticed any loss of breaking power before. I told them I would like to take it somewhere else to get a second opinion or just look at them myself. They responded that a wheel cylinder had fallen apart and so it wasnt safe to drive to take somewhere else.I got suspicious at this point so I called a few other places. They said it was highly unlikely the entire drum assembly would need to be replaced based on the miles they had on them, and then quoted me almost HALF what computune did. They could not believe the quote I had received. I called computune and told them not to do anything, and I would come pick it up and take a look myself. All of a sudden they changed the story and told me that the wheel cylinder was actually okay, but was just worn out and should be replaced at some point. Same thing with the shoes and drums. If i would have just listened to them, I would have spent over $600 (too much even if what they were saying about their condition was true), replacing the drum brakes which still work fine. They are dishonest and deceiving. Shame that there are people out there who would take advantage of other people like that. Go find a different place you can trust to not take advantage of you.Finally, I looked back at some other negative reviews and it looks like Computune goes through and makes snarky and rude responses to most of them. Real professional guys.

Great place; they saved me over $1000 dollars by not replacing something that I thought needed to be replaced, but didn’t. They found the real problem and fixed it for a much cheaper price. They also communicated well. Excellent service!

These guys installed my air bags for a Tacoma I am rebuilding. They did a good job installing the airbags, but I still had codes on from the airbags they installed. I took it to them and because I bought my own parts they didnt even want to double check the work they did just in case they made an error. They just gave me some instructions off the internet. Then Craig said Your part your problem. I do not believe that is the right way to treat a client.

I love this place! I’ve been going here for a few years now. The people are super nice & are willing to even show you what is wrong & where it is on your car! Super great company.

I had the primary fuel injector go out on my vehicle and ended up stranded. I called Computune on a recommendation. It was Friday about 10 minutes before closing. They recommended a tow truck service that worked with them in my area. The tow service was way earlier than the quoted 20 minute wait. By the time my vehicle was brought in it was well after closing time, but they still processed my vehicle and called me for additional details. The let me know that they wouldnt get to it until Monday (very reasonable).I was expecting them to call me late on Monday, but was very surprised to hear from them by 10 or 11am . The explained the issue and gave my the quoted price which while steep was in the expected range for the part. They let me know they would have to order the part.I got another call early on Wednesday morning, letting me know that the part had been put in, but that there was an additional electrical issue where a resister had melted from a surge in power (likely when the fuel injector went out). They let me know that they had to order a replacement and it would be there on Thursday.Again, I was called early on Thursday to let me know that they were done. When I went to get it, they worked with me to find a payment method that would work best for me, and showed me the melted resister.Since then, I noticed on my receipt that they noticed a potential issue and let me know to keep an eye on it. They called me to follow up with the repair to make sure everything was still working, and to remind me that my vehicle was about 1500 miles away from an oil change, based on the sticker in my window.Overall I was very impressed with the work that was done, the promptness of the repairs, and the patience they showed when I was asking all sorts of questions. The level of detail they gave me made me feel like a person, and not just another customer to hurry along. Its hard to find honest mechanics these days, and I am happy to report that Computune fits that bill. I will be returning regularly.

Nice talkative people but a severely inefficient operation (for example they pay someone to send out oil change reminders when most cars tell you when oil needs to be changed). Another example, the software they use for checking you in requires copious typing and clicking to navigate through a dozen screens. It took about 15 minutes to get checked in after calling ahead for an appointment. The parking lot was crowded with cars and it was not clear where to park for service. The bid to replace the alternator was at the highest price of the range I was expecting. I dont think I would have gotten same or cheaper price at a dealership, but it was still about the max I would pay a place like this to do the work. It does not inspire confidence when the person in front of you checking in their car had them replace an engine and now their a/c is not working. I am thinking, Am I making a huge mistake, do I trust these guys with my repair when the customer in front of me is back due an error? I almost walked out after hearing that! They did the alternator replacement same day and had it done around 3 pm. They did not mention to me when giving the bid that it was for a refurbished alternator, but has a warranty, so I guess it will be fine. If you need shuttle service, they will ask you to use your car to drive you, if possible. All that being said, you could do a lot worse than this place.

Honest shop that really cares about its customers. Not a place I want to visit because it means I have a problem, but at least I know that Ill be well taken care of if and when I need professional help with my vehicles.

We have been going to Computune for over 10 years. The service is fast and excellent. They care about my family and keeping my teenage drivers safe. They are honest.

I always enjoy coming to this mechanic because the staff is friendly, patient with my questions, and they take time with me and not just my car. I have never had any issues with their service over the whole 5+ years I have taken my vehicles to their shop.

Great service! I had a car that I thought has an issue but it turned out I just didn’t know how the 4 wheel drive worked. They looked it over and explained how to work it. They got my car in fast and discounted the diagnosis fee because it was such a simple issue. I will use them in the future for sure.

Computune has always been able to fix issues that other places couldnt.

Excellent service, friendly staff. Had my oil changed and had 2 ball joints and shocks replaced in the same day. I was given a price estimate before they started, so that was super helpful because I knew what to expect. Highly recommend.

They were able to get me right in for an oil change. I appreciate the quick service!

Ive gone to Computune several times and I havent ever been satisfied with their work. I only go there still because I bought a coupon card. And honestly they give out tons of coupons/loyalty checks, but its really a scam to get you to spend money with free offers. Their other services are way expensive. Ive come in with simple issues and they have never fixed them properly and they always recommend unnecessary fixes that ultimately dont even resolve the issue. Ive gone in about my battery, transmission, and power steering, and none of these have been fixed longterm. Ive spent more on my car there then my car is even worth at this point.

I went to get my rear brake pads replaced. Here are a few of my thoughts.Good: They are open on Saturday. Many places these days close on Saturday, so it is convenient. They were nice enough to inspect all brakes. They were not pushy to get things changed and all that.Bad: I wish I knew how long it would take before I sit down. It took them close to an hour to inspect the brake (isnt it 15 min job?) after the car was in the pit and another an hour to replace the pads (probably normal).Concern: On the same day, I notice that the brake started making rubbing sound after driving a while and the brake is warmed up - this is after the replacement of the brake. I understand it takes some time to adjust to the new pads, so I will keel my eyes on one more day or two to see if it gets fixed automatically... If so, good. If not, I will go back and have them check again but my evaluation may change with their performance.

Super friendly and professional! Their mechanics are trustworthy. When they make a mistake theyve been very up-front and willing to fix it. Would definitely recommend.

I took my 2008 Nissan Altima for a AC diagnose. They charged me around 45$ to diagnose, and they didnt diagnose anything with the AC system. They told me they couldnt diagnose what was wrong with it and told me it would be 80$ an hour for a mechanic to find what was wrong with it.... So Instead they diagnosed other things, they said I needed a new battery and a new lower radiator hose. So instead of diagnosing what they advertise, they diagnose random stuff and still charge you ! I wouldnt recommended them at all if you have problems with your AC system in your car!!!!

I went in to have several things done and had a headlight bulb that needed replacing. I had already purchased the bulb, so I just needed it put in. I didnt mind paying for it (although I thought they might do it free as a goodwill gesture). I was floored to find out they charged me $15 to put it in. I feel everything is quite expensive. Ill probably be looking for another mechanic. But, I will say that the work they do is good, except that the check engine light came on on the way home from their shop. Not a good sign.

Always a great experience. They always provide reasonable estimates of needed work and then do the work in a timely fashion. I rely on them to tell me what maintenance my car needs during the year.

Friendly staff. Great atmosphere. The tech that worked on my car did an awesome job. The tech had the bay by the road on the carls Jr side. Couldnt be happier. The prices are good. And you get quality work. Highly recommend this shop

I drive past at least 4 emissions and lube businesses to get to Computune, but the drive is worth it. I got tired of 17-year-olds doing a shabby job on my car.With Computunes coupons, I get a deal and trustworthy work done on my car. They are personable and professional, and Ive never had to wait longer than expected.

Very friendly! Helped me narrow down the mysterious sounds my car was making and tune it up. They didn’t pressure me into any big repairs, even though some are needed. They were also accommodating when I had to pick up my car after hours.

Excellent service and really friendly. They did great work on my Jeep Wrangler and offered really good, honest advice. Craig is very knowledgeable with Jeeps, so I would suggest anyone with a Jeep to get it taken care of at Computune. They got rid of my death rattle, replaced my transmission, and always got me good deals (I checked prices elsewhere around Provo/Orem and Computune beat them out).

I trust them. What more can I say of a mechanic? The woman, Cory is so knowledgeable and helpful. She will tell you what your car needs, and she does not push you into repairs you dont want.

They could get me an appointment the same day I called for one. Work was done quickly and kept right at the quoted cost. Everyone there was very friendly and they did great work. Best service Ive had from an auto repair place in the area.

Noncondescending, friendly and honest about what needs to be repaired. I have come several times and will definitely be returning.

I took my Jeep in to get a transmission flush. I was very happy with the service, they were quick and affordable. They also diagnosed a few other issues I was experiencing. I recommend going here and I will continue to bring my business here!

I was going to go to jiffy lube to get my emissions done, but they were so busy I was about to leave when I saw the we do emissions no wait sign. So, not having much time before I picked my son up from kindergarten, I asked them. They squeezed me right in, they were friendly and quick. They didnt get annoyed when my 3 yo wanted to watch. Thank you!

The mechanic was very prompt and patient. He explained simply what was wrong with my car and a recommended action. I had to replace some brake pads. He then gave me some tips for maintaining and helping them last longer. He then told me a few more thing I should start thinking about on my car, but didn’t pressure me into buying or scheduling anything additional on my car

Our Buick was going to die soon. We knew that. But being the poor college kids we are, we wanted to drag its life out for as long as we could! We took it in when it wouldnt start to another repair shop over on Freedom, and they gave us an easy fix solution. We payed big bucks for that diagnostic, and wanted to call around to see what other people would do the service for. Upon calling Certified, they said they didnt agree with the diagnostic and offered a free checkup. Not only did they find the problem, they were able to fix it in store on the day of our service and even stayed late to do so. Not only that, but there was a hundred dollar service that needed to be done, but when they got in there, they found that even if they did it, it would make no difference. That being said, they decided that instead of going and doing the service anyway, they would not take our money.Excellent service and absolutely incredible integrity not often found in the automotive department.Five stars FOR SURE. Go here.

Exceptional service and expertise. Went in for an emission and state inspection and all was done perfectly. My air co hadnt worked well for years and they caught the problem and even steam cleaned the engine. Very professional and I would and will refer them to anyone and everyone. Thanks Craig, Corry and the gang. keep up the great work.

I had a flat tire last week, and my friend recommended this place. I prefer supporting local places, but this place really disappointed me. Firstly, they told me I needed a new rim, since the old one was bent, and the tire wasnt sealing, and thats why it was losing air. They then suggested I buy a whole new set of tires, since none of them were holding air. Thats outright wrong. I test my tires at least once a week to make sure theyre at the correct psi, and had tested them that morning. They replaced the rim, for $65, and I went away. I was out of town for the weekend, and came back to another flat tire. I went back, to figure out what was going on. Turns out there was a hole in the original tire, that they simply did not check for the first time I came in. That seems like the first thing you should check for. Lucky for me, they didnt have the tires I needed in stock. I pulled around the corner to Big O, where they patched the tire, free of charge. I honestly feel like they just took my money for no reason. $65 is not a measly amount for a college student.

Cory and her team are professional and personal. A great combination. 😄

They are so great at trying to help you! I just didn’t add an extra star because it took a little while to figure out what was wrong with my car. Cory gives a 5/5 customer service

I have gone here for years and love it. They are kind, explain things in a way I understand and work with my schedule. Yesterday I went and got my snow tires switched for regular tires and they put the old tires in bags and put plastic seat covers on my car to protect it. Theyve always been honest and fair and I highly recommend them!

It has been so refreshing to finally find a car repair shop that I can fully trust! These people are committed to making sure that the problems you are having with your vehicle are solved to your satisfaction. I love that through their careful diagnosis of my car they kept me informed at every turn. While trying to find out what was wrong with my car, Certified Auto went to work looking at the least inexpensive things that might be wrong and fixing any problems there first. They have been more than fair with me on diagnostic charges and fixed problems they found while working on the issue and not charging me any additional labor charges. They are careful and you can be sure that you wont be charged for additional things you didnt need. This is an honest establishment and I received high-quality work. My car is fixed and running great and I havent been taken to the cleaners to get it fixed.Thanks for your honesty and integrity, it seems to be more and more rare these days. I give Certified Auto my highest rating and regards. Thank you for going the extra mile on my car, I really appreciate it more than you know.

Knowledgeable, friendly staff. Ive always taken my car & truck to the dealer for service, but these guys make it easy to get the work done at a high quality level.

Fast service for good value. Emissions test was $25 with a coupon, which was cheaper than what I could get it done for at Jiffy Lube. They got our car in and out in under 15 minutes.

I paid an $80 diagnostic fee for them to find 2 broken fuses. They said it would be cheaper if it wasnt anything too complicated, but they still charged me the full $80. They charged me another $30 just to put a battery in (I think my grandmother could have done that in 5 minutes and for free) that I bought and already had tested. So all in all it was around $200 dollars to pay them for 5 minutes of labor. I should rely on google next time I have electrical issues.With that said, I brought the car home, and all night the alarm kept going off randomly so I had to pull the horn fuse out. They didnt diagnose the car properly, Im hesitant to take it back though because of lack of communication and the lack of confidence that they will actually fix the problem this time. Thats the problem with many of these mechanics they cut corners and charge you absurd amounts, furthermore theyre not the friendliest. Objectively poor service.~~~Follow-up about a year later~~~:Just a follow-up to our experience there. I preface by saying it looks like most people have a great experience there, in fact my father in-law recommended it (the only reason I went). However, just a word of caution. They dont do theyre own electrical work, we had a fuse blow, which prevented the car from turning on. They fixed that, but then the car alarm started going off in the middle of the night. Went back for them to fix that, after they read my google comment and called me, and took them another week or so.Once I got the car back that time, the airbag light was on, but this was just before a holiday break so one thing led to the next never got it checked out. Fast forward, later this year we took the car to the dealership for recalls, for them to tell us the light was on because the airbag sensor was missing. Now, Id like to believe this wasnt the electricians fault (who is not them), but who knows. With that said, even if it wasnt they gave the car back to us with that light on having not even checked it. Irresponsible. I would just say these people arent very thorough. I wouldnt take it here if its an electrical problem, because they dont really seem to know whats going on.

I cant give them a one star because the car service they did was well done. The customer service though was unsatisfactory and is the reason for my giving 2 stars.I dropped my car off around noon to have a check engine issue looked over. After diagnosing the issue around 1:00 pm a quote and procedure was agreed upon. In that discussion I was told it would be done around 3:30 PM. I left the shop only to come back at 3:30 to find that the car was not done. I waited until 4:15 to ask the status to ensure they had enough time just in case some problems came up and they needed extra time. After asking around and making some calls, he informed me that even though he thought he made the deadline for a 3:00 drop off, he actually didnt and the part for my car wouldnt be in until 5:00 PM - which is not what I was originally told.Now, I understand people make mistakes, but I at least expect some communication and acknowledgement of these mistakes.What Im disappointed in is that the mechanics knew about these deadlines but did not take care in ensuring the part would be here on the agreed upon time, did not offer any complimentary ride or loaner until after 4:30, no compensation for the time I unnecessarily spent waiting, no self-initiated communication with me - my asking prompted them to act, and no acknowledgement of the mistake they made (he blamed it on the other company bringing down the part).I am not trying to come across as condescending or rude at all. But I am saying that unless some form of compensation for their lack of service and communication comes forth, I cannot recommend this company to anyone who values time and communication.

I am in absolute shock this morning reading this poor girls experience and then the incredibly rude and totally unprofessional response. Instead of just saying, I am sorry you had a bad experience, that is not how we do business, you rip this girl a new one and are so distasteful and rude its astounding. I will being sharing the screenshot I got of your response, on social media, so everyone knows how you deal with a problem. So sad and so unprofessional!! Maybe your employer should look at the way you handle problems and re-evaluate your position??

Had an axle issue if you wouldnt know it right next the shop. Took it in, they were very skilled and professional and were able to turn it around overnight (after ordering the parts). Communication was great and customer followup was fantastic!

You always do a great job thats why my 1946 Edsel is still running. I just love you guys n gals

I DO NOT recommend Computune—not to my friends or anyone else.I started going there because of their coupon for free oil changes, but after all the things that happened to me at Computune, that became the ONLY reason I went back. (1) Several times they told me that things needed to be fixed in my car (example: windshield fluid being low) that I literally replaced or refilled myself days before coming in—evidently they didnt really check. (2) On two separate occasions, I was told that this and that needed fixing or were due for replacement (example: leak in one of my tires but they were all due for replacement), but after visiting other shops and asking for confirmation on the issue, they were refuted as baseless. (3) They told me I needed to do a tune up (a Fluid Flush, that I honestly probably didnt need), and, the bill came up $50 more than the estimate they gave me. I was so shocked that I vowed to never come back after my last free oil change. (4) Unfortunately, I HAD to go back after that because they didnt double check a simple, free repair they incorrectly did that literally could have gotten me into a SERIOUS accident, and I had to get a reimbursement from them to cover the repairs I did at a different shop which thankfully Computune repaid.Im a very reasonable customer—whos never cared enough to write a review—but all that is not okay. And them giving you a list of all the things wrong, in need for a check-up, etc. at the end of every visit is just their way of making you come back for something else. They ALWAYS have a long list of things wrong with your car. Theres just many, way better options in Provo to go to—like Firestone, McFarland, or AAMCO. Dont go here. Unless its for a free oil change—two stars for that.

Fast service. Their punch cards are a great deal for oil changes

My favorite local place to go to. They got my Jeep in and out within a few days and got everything fixed. Very friendly and helpful. Great service and price.EDIT Sept 2019: Updating my review to say that Ive been going here for years and they are THE BEST local place—especially if youve got a jeep. They have fixed every problem I throw at them and more, sometimes even fixing smaller problems for free. They often get me in the day I call and theyre up front and fair with costs. A++ service

They have a great price on getting the safety & emissions done but they told my wife that our car failed the safety inspection because the battery was not secured. They (of course) offered to secure the battery for about $90. My wife declined and I got the job done for less than $10 and about 10 minutes of work. Whats more, it turns out that not having the battery secured does not make a person fail the safety test, just that they should be advised that theres a problem. After my wife said that we would go get it fixed on our own, I think they must have felt silly that they couldnt legally say that our car failed inspection, so they decided that the side marker lights did not work. My wife declined to have them fix those as well and they failed our car. Well, i checked all the lights and none of them were out. I took the car back and they couldnt find any that were out, so they finally passed our car off for the safety inspection.Its certainly the case that mechanics try to lure people into their shops by offering a cheap rate on safety and emissions, but its illegal and unethical to tell people that the car will fail the test for not having work done (in my case, securing the battery) that really doesnt have to be done to pass the test.While this was all a little thing that was mostly just inconvenient, it makes me wonder what other things theyre not being honest about.The people there were pretty nice so Im not giving them just one star. But on the other hand, when it comes to expensive car repairs, Im interested in an honest mechanic, not a sweet voice.

Quick service and cheap. I was only in the shop for about an hour. They werent very communicative, however.

Ive been going to Computune for several years now. They have fair prices and do a great job. On my most recent visit, the repair took a little longer than expected, but they did save me money by applying the labor costs from the original work to the additional work I requested of them. Ive never had a bad experience with them.

Ive been going to Computune for several years now, and Ive always had a great experience with them.

My experience was great. I came for an emissions test without an appointment and it was finished in less than 20 min including the wait.

Needed my car tested for emissions. Service was prompt and efficient, staff was friendly. Highly recommend.

Awful customer service from the owner herself at the front desk. She was completely disrespectful to the mechanic she was talking to before us and then after I told her what we needed fixed she told me that I needed to leave and wait a few minutes for her to text me back simply because I had my daughter with me (who at the time was quietly sitting and playing with her doll without disturbing anyone else and could have easily continued that for a few minutes). Completely disgusting behavior and we will not be going back.

Certified Auto is fantastic. I was worried that my 1999 Ford Windstar was just about dead. They quickly identified the problem and came in under the estimated price. My Van runs like new. It has power again and better gas mileage. They also did work on my Lexus. Craig always suggest the cheapest fix first, which I appreciate. It doesnt always work out to be the cheapest fix that works, but that approach does save me money over the long haul. Craig is very honest and promotes preventative measures that I know make your car last. When you find an honest mechanic, you hold on to them forever. Im very happy I found Certified Auto. I happily drive 55 miles to have them work on my vehicles because I trust them.

I am never taking my car anywhere but Computune Certified Auto. They are AWESOME! The customer service is spectacular from start to finish, and communication is great. Definitely check these guys out if you’re looking for honest, competent auto mechanics!

Computune is great at getting our work vehicles running again quickly. We recommend their service to anyone looking for quick, skilled repairs and competitive pricing. Top notch customer service!

Great experiences here, theyve been my first choice for any work for a while now.-They feel honest with fair prices-Give recommendations without feeling like they are trying to push unnecessary services on you-They are transparent and happy to show you a breakdown of all costs for anything you want doneRecently had some work done and it took longer than they estimated, they were quick to contact me and set me up with a loaner car to use until work was done the next day. Very Professional.

Always very helpful and patient. Highly recommend!

The work done on my daughters car has been fine the past couple of times Ive brought it to Computune but Ive been going there a while and they seem to be getting pretty pricey. The part they chose was the most expensive Ive been able to find. None of the diagnostic fee was applied to the repair (Ive been to other shops that do this), and shop supplies have been between $40-$50! Thats super high. Ive never been charged anywhere close to that by other shops (even dealerships).

Great place to get your vehicles fixed. They are honest, trusted, and have competitive pricing. I have taken several cars there to get fixed over the years and every time Ive gone there they have been great to work with. They only fix what needs to be fixed and dont try and up-sell you on unnecessary things.

Computune is always incredibly quick to diagnose and fix any issues. They conduct thorough inspections and have a resolve to meet the needs of the customer.Those who are employed here are educated, helpful, and considerate. I would highly recommend visiting Computune Auto Repair for all services.

I recently went in to Certified Auto Repair to take care of the Check Transmission light that came on in my car. The lady at the front desk explained to me that it would not be as simple as plugging in their machine and reading the problem code, and told me they would have to perform an $80 diagnostic. She estimated that it would take about an hour once the mechanic got around to working on my car. I told her that before I made the decision, I wanted to call my dad.While I was calling him, they pulled my car into the bay and hooked up their machine. By the time I was off the phone, they had already detected the problem. My car was still not able to leave the bay at that point (I believe the mechanic was planning on test driving the car). They were kind enough to offer me a ride anywhere I needed to go, but I declined. She told me it would probably take another 1-2 hours, but that it would definitely be done by closing time at 5:30 PM (at this point, it was around 1:15 PM).Around 4:35 PM, I hadnt heard anything from them, so I called them to see if the car was ready to be picked up, because I knew that I would have to walk to their location before they closed. The man who answered was polite and explained that they were still looking at pricing estimates for replacing my transmission. A couple minutes later, they called me and said they were ready for me to come pick it up.When I got to the shop to pay for the diagnostic, they charged me an additional $4 for Supplies and $1.60 for Hazardous Materials. I paid for these additional charges.When I expressed some frustration with the process the next day, they tried to help me understand and even offered me a refund. They showed that they care about how their customers feel they are treated, which I greatly appreciate.

I went in with a small oil and transmission fluid leak.They took a look at the car and quoted me at ~$350....to fix a leak. The parts werent in stock, so they had to be shipped in. They said I could pay extra to have the expedite the parts (3 day shipping). I came back 3 days later--still no parts. I came back 4 days later...still no parts. 5 Days later the parts came in (why did they charge me ~$20 for expedited shipping if it wouldnt come any faster?) Once the parts arrived, they fixed the leak. I came back and picked up the car and noticed that it still appeared to be leaking. I informed the shop. They told me it was probably just water.... I took the car home anyways.The leak had not been fixed.I took the car back the next day and told them the leak was not fixed. I had already paid ~$400 and I still had an fluid leak.They took another look at the car. They told me that my car had two cooler lines (and they didnt realize it) and they probably fixed the wrong one. Fortunately, they said they would fix it again for no charge. I came back to pick up the car, and the leak was still not fixed (although it wasnt leaking as bad anymore). I left anyways (frustrated).I brought my car back for another quick fix (which they did do well) two weeks later and I told them my car was still leaking. They took another look at it. They said it would be another $350 to fix the leak (bringing to total to fix transmission fluid leak to $750. I told them no. I wasnt going to put that much money into a car to fix a small leak.I wish they would have caught everything the first time and let me know how much it would be...rather than string me along for 3 different visits and the issue still not resolved.Although I will say that their personnel are very nice, and not too pushy.

They were easy to work with and took the time to talk about each little thing that my car needed. The waiting room was comfortable and cool, which is nice when its 90 degrees outside. They also instead of making me wait for certain parts referred me to a place where I could get the parts or repairs myself. It was an unselfish thing to do and I recognized they really cared about me as a person, not just a customer.

Craig and Cory are great, Ive used them a lot over the last few years for my old land cruisers. Very honest, and they honor their warranty. I had an alternator they installed go out a long ways from home and had to have it repaired somewhere else. They reimbursed me for the cost and have been very upstanding.Update 7/22/13Ive used Certified Auto several times over the last year for my classic vehicles and they continue to figure out quirky problems at reasonable prices, very satisfied.

My friends at Computune take care of me. I appreciate their friendliness and quick work. They provide the best service and and get the job done. I would recommend them to anyone. They are honest with the public.

I came by on a Saturday (didnt know theyre closed on Saturdays) and the owner happened to be there and gave me a quick estimate for the work I needed done. I came back Monday afternoon and got the work done for what he quoted me, which was less than I had been quoted for at a few other places. They were great to work with!

When you have 2 vehicles that need to go to the shop more than 3 times each in a 3 month period, theres always room for a part that is just going to take a few more days. However, when my vehicles have been to the shop, they have always been repaired correctly and in a timely fashion. Certified Auto has worked well with my warranty company (another radiator mechanic in town refused to work with any warranty company-strange). Theyve been excessively patient with my three small children and the fact that while my husband is deployed, we often need to be dropped off at our house when I leave my vehicle. Ive been very happy with their service, their knowledge and their kindness.

Great service

My alternator belt went out in smiths parking lot. I called around getting quotes. Everywhere wanted $150+ to fix it and could not get me in till the next week. During my calls one place recommended them. I called them and they quoted me $87.75 and got me in that day. It took 40 min. Very highly recommended from me.

I had originally set-up an appointment on a Friday but had to cancel and reschedule for the following week. Certified was very accommodating to my situation. Without their help I wouldnt have been able to have my car pass safety and emission and get registered. They called me a couple times during the day to let me know what they had found and to ask my permission to proceed and I appreciated it.Their staff was knowledgeable and friendly, and I had a very good experience.- Adam McCune

Great mechanics and workers. Always communicated on their work and what was needed. Very cooperative and took a lot of stress off of me! This garage will be my garage as long as I live in the valley!