Have been buying engines and transmissions from this place for the past 2-3 years. Lisa Tew has been a big help to our garages success. If ever I can’t find something I need, Lisa is always my go to.We spend thousands and thousands a month with these guys and all my clients cars have been running no problem.
Super fast and efficient. Made the process of selling my car super easy.
Sold my salvage car to them! Quick to respond! And they treat you very well! Loved the texting service! Definitely recommend them if you need to sell your car for parts!
Just got stuck in Salt Lake and had to get a whole new engine. Cody over here at Trans West got me a great deal on an engine, and also helped me even after the fact when people were trying to overcharge me for installation. I would recommend him to anyone who needs parts for their cars! An absolute pleasure working with him!
Have bought and sold engines with Cody Hopkins for the better part of a decade. The parts Transwest sells are top notch very little to no issues, they are always clean, ready for install, and available super fast. One of my favorite places to deal with professionally.
Lisa Tew has gone the extra mile for me on several occasions. She is knowledgeable, & courteous, and easy to deal with.I will continue to use Transwest for my used auto part needs, & will recommend them highly to others.
This is the best place I have ever dealt with !!! I’m from New Mexico and my truck broke down. I called Transwest auto and the employee there helped me in so many ways possible. He committed me the part I needed for the next day and followed through !!! Thank you sooo much for getting us back on the road. You will always have a customer with me!!!
Trying to call for parts and no one answers, used their online chat option which doesnt work, finally sent them text messages per the website and got a half response and now no one will get back to me.
Don F it’s great! He always helpful to find what need!
Really good service, very kind to me & very helpful. I definitely recommend coming here and asking for Dan for help!
This place is amazing all the way around. I personally have dealt with Cody and he is very honest and efficient on getting prices for you. However anyone who works there are very helpful and honest as well. They offer warranties and hold by them. If you need prices on any part for your vehicle this is the place to go. Dont take just my word for it look at other reviews.
Best placeto get a used auto parts in ut.Was looking for a used transmissionfor my truckDon Figueroawas great i highly recommed to give him a call if you need used parts.
Nick made it easy to transact w/ Transwest Auto. He diligently sought viable engine options for my Fiat 500L — should I decide to fix it — and gave me a quote — should I decide to sell it them.When ultimately no engines panned out, Nick arranged to have the car picked up and had the check ready when I dropped off the title. Quick & easy.Sad to see my car go, but grateful for this option.
Found a part on your website and I called in about it. Receptionist was short with me and kept repeating I cant help you without a stock number. The website does not list any stock number. (see attached). I was persistent and offered the warehouse ID to which receptionist tried. She then informed me that this car was crushed in 2011. 9+ years without updating a website and on the website you can still add the part to your cart. Please be careful, do not use the website. receptionist even said that if i need something I need to call and not use their website. Such a waste of time to even have one.
The team at Transwest Auto are wonderful to work with. I have been dealing with them since 2008 and I would refer anyone to reach out to them for parts.
Great service. Helped me get the part I needed and were super helpful and fast!
I came to the office. I knocked on the window. Some man was sitting inside and not reacting. I was waiting for a reaction, but it never followed. Arrogant attitude towards the client.
I recently purchased a good used running engine from don at transwest, well somewhere between Utah and North Carolina a certain freight company dropped then engine from a forklift and cracked one of the heads and destroyed the engine, we transwest went above and beyond to help me and refunded all of my money in a timely manner for the engine even though it was the shipping company’s fault so that says a lot about them in my opinion... would purchase from them again!!!!
Great! Very helpful! Thank you!
Been doing business with transwest for years. Always top quality late model inventory. Prices are usually higher than everybody else, but definitely worth it. Cody is awesome.
Great customer service, fast secure shipping would definitely buy again
Usually have what I need. but to talk to anyone is a joke, that and actually speak English would be nice
Absolutely awesome salvage yard. Don up front was very easy to deal with, and the guys in the yard were very helpful! Lifetime customer ⭐⭐⭐⭐⭐
Sent me a picture of the seat I needed drove 2 hours to pick it up and it wasnt ready. Waited 30 min for them to pull it and it was the wrong color. Big waste of time
They were so great! Had just what I needed and they were very friendly and helpful! I will be checking here first next time I need a part!
All parts are overpriced. Always the most expensive among all yards in Utah. Even if you need a small wire (or a little plug/socket) and they know you cant get it from an official dealer (unless you buy the whole wiring system), but for Transwest its a trash-they still will use it against you, they WILL take advantage and will try to sell it to you for way WAY WAY much more than its value to them!!!!!!
Don was excellent to work with. Very impressed with the service. He was honest and up front, no hidden agendas, and fair. I needed a replacement for my passenger side rear-view mirror on my truck. I wont go into all the specifics, but this man did a phenomenal job -- he researched to ensure I got the right part, got back to me in a timely manner, and even worked with his manager when there was an issue with the part ordered from another junkyard in Tennessee. I will definitely go back to Transwest Auto.
I was so impressed and pleased with my experience at Transwest looking for a replacement driver side visor for my Honda. Don was so helpful. He saved me shipping on a part by suggesting I wait a couple of days as he may have the part I needed in Provo as opposed to Portland. He was able to get it for me and saved me $15! His service was excellent!
Excellent customer service from Don!!!! We use this company for parts all the time. He is always very helpful and patient with all the questions. He will make sure you get the right parts, whether its out of state or from a different yard. Ask for Don because he is knowledgeable, efficient and pleasant to work with.
I have been going to Transwest Auto for a long Time and have been pleased with all the items I have gotten from them! Don Figueroa has been a great help every time I go in! He is very personable and willing to give you the best help as well as opinion. He is a very trustworthy guy and I don’t think I would want to do business with anyone else beside Don Figueroa. Thanks Don for all you helped me with!
Do not buy from this place. Bought a manual transmission from them on ebay and they gave me a run around and now they are not responding back. Stay away.
Ive been using Transwest Auto for years (on the recommendation of my father) to find used auto parts. Don is the best person I know in hunting down parts no one else can find. The service is fantastic, the prices are very competitive, and the guys know what theyre talking about. 10/10 recommend!
Cheap parts, large stock, and very good costumer service. I needed quite a few parts for my Toyota Prius and found that not only were they cheapest and easiest to find here but the costumer service left nothing to be desired. Cody helped me and was very helpful, friendly, and professional. I will definitely be giving return business.
I bought a used motor for my 02 Silverado, the service guy I talked to was very helpful and courteous, unlike most yards up here in Idaho. I got the motor in 2 days, totally professional!! Cleaned, all lines sealed, wrapped up nice. This is a good place to get a used motor! Mine runs excellent as advertised. GS in Boise.
I gotta say Ill give this awesome establishment 👍👍... Im new to Utah, I just moved from Compton, Ca. I went to multiple auto parts stores and junkyard to find my part for my vehicle and no one had it and no one went out there way to help... Until I called here... Stanley the employee that assisted me was very helpful and with no hesitation went the extra mile for me... This guy Stanley is the man and very approachable... So if you need help looking for parts come and ask for Stanley....
Teresa was excellant on phone and in person. Shes definitely a keeper. Knowledgeable, efficient, and pleasant. She gets 5 stars. Oh, by the way weve never met and are not related, or if we are... I wouldnt know. I dont even know her last name.
Ive been going here for used parts for many many years, for my own cars as well as for customers for my repair shop when my customers ask me to look for used parts this is the first place I go to. Don Figueroa, and the owners, John and Nico have always treated me very friendly, and professional. I alway feel welcome, everyone that works here goes the extra mile to help their customers. They have been awesome with me and my company. When buying used parts theres always a risk, I am aware of this, but when Im looking for a place with great inventory and warranty, this is the place I go. Great people to work with.
Great work and Great costumer service. Gilbert is very helpful
We needed a replacement wheel after a slide-off on icy roads. We called Transwest and spoke to Don. His accent was slightly hard to understand but he was great. He took our info and a photo by email and looked for the used wheel. Unfortunately, they didnt have the exact match on hand but his system showed another yard that had it. He referred us there and we are back up and running. Thanks Don, for the referral!
I just went to this place for the first time and let me tell you, it is truly the beat. They look to help find exactly what you need and do not try to upsell you on things you do not need. I called and spoke with Don who was so helpful. He checked his inventory first for the part I needed and after he confirmed it is not in stock, he offere to order the piece for me. Not only was this helpful, he took the time to get the details right by asking me for a paint code so that it matches my car. I am glad he did because I would have just been upset with myself and the establishment for no reason. The follow-up Don has was amazing to me. I failed to call him back a few times but he had the part waiting for me this morning. Don thank you so much for your help and care. This deserves a ten star rating! I will be telling all my friends about your place and to come ask for you. Ask for Don!
Transwest has great selection of parts at very fair prices, they only have newer models so don’t expect this place to be like when we used to go on the weekends.we deal with Don Figueroa great customer service.Call Don even if they don’t have it he can get it for you just like he did for us.One more thing, you know who you are, hi is doing a great job, you don’t have to treat hi like you did when I was there..
I was so impressed with the quality of service! The employees were very helpful and were willing to help me find the parts I needed. They found the parts I needed and had them to me very promptly. I highly recommend Transwest, I will be returning for all of my car needs!
I had a great experience working with them! I called, verified they had the part I needed, paid over the phone, and picked it up. It ended up being incompatible, but I dont blame them for that. BMW can have two cars of the exact same year, model, and features but with incompatible parts. When I told them, they happily exchanged it for the right part. I could not be more happy with the service that I received, and I will definitely be using them in the future!
Fast, courteous, good price and professional. Needed a power window assembly for a 2004 Honda Pilot. They had it ready and waiting when I arrived. What more can you ask for?
Great place to look for parts! They have a great inventory and if they dont have it they will look for it in different yards. Jordan has been a life saver every time I need a part. They are sure one of my top go to places for used parts.
They have the parts I need, usually very prompt and on time pulling the parts and getting them ready. The prices are fair and if not the cheapest out there theyre always clean and very usable, talking to Jordan is awesome and hes always more then helpful, he gets you the right parts the first time so you dont have to come back 20 times. Transwest has a good variety of inventory, go check them out.
Its been a few years since I have tried to do business with Transwest.I have been avoiding them due to a very poor customer experience I had several years ago.I have finally reached a point of desperation and thought I would give them a try again.Nothing has changed. I have called them have a dozen times over the last week at varying times. 5 of those times I heard the phone pick and, voices in the background and then hang up.I have also tried sending emails because I understand people are busy.I have yet to receive a response to any of my emails or even the contact request form from their website.I finally did get to talk to some one and she seemed polite enough.
Always reliable. Don is great to work with. He is always quick to respond and parts are always delivered on time. You guys are great!
Tried calling with a couple of questions and was treated with hostility i was so confused because i called the right line the guy on the other end treated me sarcastically and sounded like he hated his job.Dont try calling horrible.Manger emailed me and showed great concern for what happened after this event I dont think I can use them
Cody will take care of you. Worked with him for a lot of years and he knows the parts business. We have had GREAT success with Transwests parts and I love Codys can do attitude. Call Cody and let him know what you need!
Worst possible customer service. Known them for years and they always do or says something that is very frustrating and disappointing. On car-parts they post one price and on the phone theyll quote you a lot more for the same thing. Thats just one out of many dumb things they do.
Cody was extremely helpful and answered all my questions. He responded promptly to my email. I was extremely happy with there service and would definitely recommend them.
Stan found a rare quarter glass for my VW. He was very professional on the phone. I paid over the phone & the part was waiting for me when I arrived. This was the most professional transaction I have experienced at any auto salvage yard. I can say enough how Stan went out of his way to help.
They had what I needed, but were unwilling to work with the price that their competitor had for $150.00 cheaper, and 20,000 less miles. The guy I talked to was nice at first, but then got short with me.UPDATE: 5/18/2018Called today and transwest was awesome. They didnt have the part i needed, but offered to get it for me from out of state, and told me that it would be a couple of days before i could get. unfortunately i needed the part before the weekend. I will definitely keep these guys in mind.
Just got off the phone with Transwest Wrecking Yard. Although I spent a lot of time on a phone recording on hold, the agent who got on the phone was very helpful. As it turns out, they did not have the part I needed in stock and he was happy to help me find another wrecking yard in Salt Lake who did have it. This proves Transwest is out to help the customer and act in my best interest, even if they dont profit directly from a sale. Thanks a lot, guys!
What an excellent place to buy used auto parts. They have exceeded my expectations multiple times. This is my first call when looking for used parts. Thank You!
I was looking for a visor for my Subaru Tribeca; not an easy task! I called Don and he said they had just sold one. I was bummed. But, then he said he had 2 Tribecas on the lot and hed have them checked to see if they had the visor in the right color. Don called back with the great news! He was very courteous and extremely helpful. Ill definitely go here again for my part needs.
I called to see if they buy cars and the lady acted like i was stupid. She said they would not buy my car cause it was a 2001 and prob had way to many miles on it and that i could drop it off and basically give it to them... i dont think so. Im not stupid. I will call somewhere else like state street auto they are better to deal with.
Yesterday I went there to puck up a rear door for my Santa fr and talked to this gentleman his name is Fito, and he was very helpful and nice, great customer service skills. Thank you very much, you guys are absolutely the best.
Cody is the best. We use this company all the time for parts for our vehicles and he always goes out of his way to find the parts I need. Glad I can rely on Transwest to always come through for me.
I had a great experience with Transwest. Their pricing and customer service were on point. Thanks for your help. They pulled the part i needed on the same day and had it ready within hours of my call.
Great straightforward people. Not young and Flaky but experienced.
Was able to get a spare tire for my Toyota. Tire shops didnt sell them. Dealer sold them for ~$400. TransWest got it for me for less than $100.
Buy parts from these guys all the time, Cody knows what he is talking about. He will bring in parts from out of state if you need them or even from a different yard, always answers the phone in just a few minutes if he is on another call. best customer service Ive seen from used parts store.
Would love some better days/hours on this thing. Getting the parts sometimes takes a bit of time. Have to schedule time off work to visit this place.
These morons wasted my time when I specifically told them exactly what I had to sell them. When I get there they tell me they have 3 of the rear axles in stock already, and a bunch of doors we cant even give away. I told them on the phone before bringing the shell down exactly what it had, and exactly what I wanted out of it, and he was happy to have me bring it over. After telling me there isnt anything to really sell on the truck (I specifically mentioned that on the phone, it was more of a scrap metal sell then anything, and that it had a good rear and doors to use) they tried to talk me down on price and then when I finally said screw it, ill take it, they backed out. I finally only agreed to take the lower price they offered, because everything was closing and I didnt want to drag it back home. Thanks for wasting an hour of my time in driving alone, and not to mention having to drag the stupid thing back to my house cause you wouldnt even give me what you said you would when you low balled me after I agreed to take it...
Don’t do business with this place! Worst customer service ever. I bought a transmission for my truck and they delivered it to the wrong transmission shop. After it sat at the wrong place for five days they assured me they would get it over to the right shop first thing the next morning, they didn’t, when I asked if they would do something for me on the price for the inconvenience I was told no.
Thank you Lisa for the great customer service, definitely worth the drive. Thanks again 😃
We have several shops and buy 10k in used parts a month. Every other shop goes out of there way to be friendly, get us parts in a timely manner, get us the correct part, etc. There company in North Ogden was great to deal with. We deal with transwest lehi as little as possible because: they sends us incorrect parts all the time, wants us to pay for parts before they deliver them (no other company requires this), hard to get money back when they deliver incorrect parts, have taken a week to get a part that they have in stock then get upset when we buy from some else and have installed before we even get there part, tell us they have a part in stock so we sent someone to pick it up and they never had it. This is the worst parts company you will ever deal with.
I have bought Parts from Transwest Auto several times and I have always been able to find what I am looking for and at a reasonable price.
Good place to get used parts
Transwest has a good selection of quality used parts, Cody has always been very good to deal with, they offer competitive pricing and good customer service. Transwest is our primary supplier of quality used parts.
Their inventory is really good. Their pricing is really good. Their service is really good. All in all theyre good.
Thank you Don for all your help this place has great customer service, prices, and selection. We will be going there.
Very good service and super fast delivery !Don was very helpful with all the questions I had. Thanks again !
Very professional, good service. Great experience, will use again. Thank you
I recently needed to purchase two doors for a 2002 Hyundai Elantra. Don was a great help! He took the time to locate the doors at a lot in Arizona and he arranged to have the doors shipped to Lehi. The final price was the same as if the doors had been on the lot in Lehi already. Don also said that if, once the doors arrived, I found them unsatisfactory, he would be willing to ship them back to Arizona and give me a full refund. I will definitely use Don and Transwest again in the future!
Lisa was the best helping me with my part .quality service A1 in my book
Great place . great customer service.don Lisa Gilberto.
Good service, good place for buy used car parts.
Absolutely Awful! These people are the biggest Liars and rip offs. Sold me two bad transmissions in 10 months. Nick roberts is is Absolute liar! The 2nd one burned out in 5 days! The Owner Doug Cussed me out on the phone for demanding that they take responsibility for selling garbage parts. He believes he knows more that two mechanics with 60 years combined experience. AVOID THIS PLACE LIKE THE PLAGUE IT IS!
I bought a used engine from Transwest and it leaked oil and needed new seals within the 90 day warrantee period. After spending over a thousand dollars to fix it, the engine lasted a few more months and then died. Transwest would not honor the warrantee because the engine didnt totally die win the warrantee period. That engine should never have been sold as a replacement engine.
Prices are extremely high and every time I call I can hardly understand who answers because of the thick accent. they are not helpfull at finding parts either
In a nut shell1. Over priced2. Dont deliver at times promised3. Dont send the right part.The Whole story vvvvvvAs a shop owner I can say it will be hard for me to even CONSIDER doing business with Transwest again. I spoke with Brian on Friday morning about a head for 95 protege 1.8L, I pre-paid for it and couldnt have emphasized enough the importance of having it in a timely manner, even if it meant me driving 40 mins to go get it. He said dont worry it will be at my shop around noon. So as 1:00 pm came around with no sign of the part I decide to call him up. He said there is no problem it will be at my shop by 5. So closing time came and went with still no sign of the part. Monday 9:00 am call them up they have no idea who I am or what part, Brian tried to play dumb and asked if I called the Lehi one on accident, the he said continued his game with the driver was there and nobody would take delivery. So I called his B.S. on that (As I sit in my office most of the day especially when I am awaiting a part this important). Then he remembered all of the sudden when I called him out on it. He said it would be here by...that right NOON. So as 1:30 came along and i still had no part i called him again, he said the company we ship with took it to the old address,(this is after i spent the first 20 mins of our first phone call explaining how we moved) and wouldnt be back this way for a couple hours. SO...3:30 rolls around Driver shows up, I open up the part, and its not even for the right motor. Priced 50 more than other local companies that could have delivered the right part on Monday, I still opted to pay the 50 extra thinking 50 extra to have it today is better than waiting til Monday and still ended up up s*** creek without a paddle because of them.
Obviously the Best Wrecking yard in UTAH!!! I have no complains at all... I Know this people for so many years and so far Abdon Figueroa is My HeRoE!!! HE IS THE MAN!!!! YoU RoCk AbDoN!!!.. Thank U Very Much... 10 STARS FOR YOU GUYS!!! :)
Got there but I had to wait around a half an hour before they was able to get my part to me but at least they had my part
Really helpful and when they didnt have a part I needed got me to a place that did for a reasonable price.
This junkyard I call them up to give me a reasonable price on a Cadillac SRX rim and he told me 200 I was like I could order online for way cheaper and said no you can’t and hanged up on me a55
I have 7 kids, been buying cars and trucks from transwest since the 90s for the whole family. Theyve always been fair and allowed me to return a car when the engine had problems. Probably bought 15 plus vehicles from them. really glad theyre around!
Extremely expensive parts. I called and they said they would charge $ 100 for a rear bumper cover (the price it was a little high, because most of the junk they charge $ 45 for the bumper cover). When you get there, they charged me $ 400 for a used bumper cover that new costs $ 170. Also they treated me as a liar because according to them, they write down the value given by phone.
They tell you one thing on the phone, and something different when you arrive.
Best prices and inventory around
Having not been there yet nevertheless its prime location gives it just 3 stars....it would earn another 2 if it was opened during the time and days that most people are not at work and had the time to throw a wrench😢
They look like theyre going out of business
In general this scrap yard is hard to work with and more expensive then other places.
Worst experience ever, this guy who worked there named Brian hes so unprofessional and i tried to order a car seat for my toyota and everyday he tells me we will send it at 5pm and the next day i call and he comes up with another excuse and same lie for 5 DAYS he kept lying to meso unprofessional
Great service
Too long on hold
Excellent service of gift
The staff tend excellent Mr. Don Figueroa