Went into the store today,, to buy the 13 that came out..Justin was very helpful and explained the whole process of the raffle that I was unaware of.I really appreciate it.

Staff very helpful and even held a pair of sneakers for me while I continued to shop.

This store is great. They have a sales associate by the name of Olatian. I brought my family in there with no intentions of buying anything my son just wanted to look. However, after speaking with Olatian I felt obligated to make a purchase he was so polite and helpful. Everyone in my family got a pair of shoes thanks to Olatian. That boy deserves a raise. Thanks Olatian appreciate the help brother!

Went into the store with $200 to drop on a fresh pair of Jordans and the staff had the nerve to tell me they only carry size 11 and up and cant order my size either. I enquired about a different pair and was told they only carry size 11 and up for all their shoes. I could have pressed the issue and spoke to another salesperson, but after that encounter I felt the store did not deserve my money and bought my shoes elsewhere. Pretty sure he was just jealous I was about to buy a pair of Jordans he only wishes he could have.

Just bought my new lebrons from champs I love them

Where do I begin? My friend and I walked in the store last night and were looking for running shoes for my husband (a veteran). After being in the store for 5 minutes or so, not one employee came up to us to ask if we needed assistance so we went next door to Foot action. After being disappointed with their selection, I went back to Champs to purchase a pair of Adidas. Again, not one employee came to us asking if we needed help. We went up to the register and there was the manager (Justin) ... he checked for the size I wanted and then suggested that I order it to be delivered because the size was not in stock. Great, lets do that I said. I am a fairly young wife and mother of 3 and I purchase urban sneakers often. I always use my husbands military discount..Lets backtrack a bit... My friend expressed concern about one of the associates folding shirts instead of helping customers (the store had a fair amount of customers). The manager Justin, was hopping back and forth working two registers instead of asking the associate to help out. He automatically became defensive and rude stating that his store is up 180 thousand and said theft is a big issue. He was offended that we pointed out the obvious. As former retail (urban shoe store) employees, my friend and I know first hand that loss prevention 101 is to greet EVERY customer. He was obviously trying to take all of the sales. We were uncomfortable and appalled by the way he was treating us.Back to my purchase... I was trying to explain to him the way Footlocker does the military discount because they share the same system. I tried to tell him several times to put in my husbands information without his suffix and it will work. He was so busy bouncing back and forth from registers that he was not listening to me. He told me that he was doing me a favor by putting my husbands information because it should be mine and the cameras are watching whatever... the point is he is wrong. When doing the military discount, you MUST put in the service members information and as the dependent all I have to do is show you my card and enter his information.Needless to say, I told him to cancel the transaction. I then went upstairs to footlocker where I was greeted the very second I walked in and was helped immediately. I ended up purchasing a pair of Nikes and received the military discount. The manager at footlocker was extremely kind and helpful and so were his associates. After my purchase, I went back down to Champs to let Justin know that my money was spent elsewhere and that I will be putting in a formal complaint. He was rude, unprofessional and the morale of his store was just plain horrible.I just called the store asking for a phone number to the district manager and Justin answered. He says that I am harassing him and I honestly believe that he just knows he was wrong. Even if your store is up a million dollars... you must treat each customer with the highest level of respect and dignity. I for one, will more than likely never go back to Champs and would suggest to my friends, family and colleagues to stay away.

Excellent service, excellent variety!

Decent selection of shoes

Short staffed and need to hire knowledgeable staff.

Nice sales today

Good type of clothes and shoes

Good deals

Too expensive

Great selection

To buy your shoes of your preference

Between 2

Sharp