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Beauty Works Providence
361 Reservoir Ave, Providence, RI 02907, United States
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Beauty Works Providence
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Ka
Review №1

Great little beauty supply shop near a residential area. They have tons of hair products, wigs and hair accessories. Some fashion jewelry as well but mostly hair stuff. I get all my hair supplies here

ma
Review №2

Went for the first time loved it! PRICES REASONABLE GOT EVERYTHING I needed Only thing they need more people working in the cashier.

ch
Review №3

Huge variety of hair care products knowledgeable staff that make navigating the store a breeze and they remember you when you come back and offer advice on styles

Lo
Review №4

Hair, hair everywhere! Great selection and prices. Well stocked and neat. Very friendly and helpful staff.

Ma
Review №5

Great selection! Tight space, be mindful of how tight the aisles are especially if you are a big girl like me. Overall, its a nice spot for hair supplies.

Re
Review №6

Always friendly and helpful. Huge selection of wigs, extensions, and hair. Prices are reasonable.

Ms
Review №7

They have like everything here. I love it. So far no complaints!

Pi
Review №8

Good product selection

Ka
Review №9

I went in to buy gel and this location has everything you need for your hair its just crazy it was overwhelming but I got what I needed and left

Ga
Review №10

I always go there and they are always great

Cl
Review №11

I’ve shopped here forever and spent a lot of money over the years. I spent $55 today but in the process I dropped a bottle of conditioner and the top broke off. They made me pay for it!I should have left it all there and walked out but I was so stunned and incredulous that they would make me pay for it that I payed for it. Never again will I shop there! For a bottle of conditioner that probably cost them $2, they lost a lifetime of my business. How stupid is that?

Ed
Review №12

Wifey cant live without her wigizdum 🤣

Al
Review №13

The store is excellent! Everything is all cool, the coworkers are respectful. They even sprayed sanitizer on my hand so I can clean it while I was leaving. Well done beauty work! 💯

Ro
Review №14

Very clean and organized and prices are cheap

Ma
Review №15

Was over charged twice first time by $10 2nd time by $5 wont be going their again

Da
Review №16

Good service.

Ki
Review №17

I love this store. They have great wig selections and products. I recommend others to check it out! 😊

ni
Review №18

If I could give negative 1 star I would, everything is double or triple overpriced your better off ordering online, this is also the same family who owns 2brothers (north main st.) the sister owns this one and the woman they hired to work there to help people didn’t even cut the damn lace off her wig, 🤭don’t know bout you but I don’t want someone like that instructing me about my hair, they also sale synthetic hair as human and I know I can get better quality, service and product elsewhere, so it’s a NO for me also notice the one review they replied to looks fake and it’s from a white woman but it’s a black/ethnic beauty supply they did not thank or reply to ANY of the other 4 /5 star reviews from REAL customers what more do they need to do to show you they don’t value or appreciate you as a customer just your 💵💵💵

Me
Review №19

The staff is always so helpful even the Asians have a unique sense of style when it comes to helping select products that make me stand out! Kuddos Beauty Works! Youre The Best!!

Sh
Review №20

I come in here all the time I love it here best ppl

Sa
Review №21

This place is amazing and inexpensive! I will definitely be shopping here for now on

Ro
Review №22

Amazing customer service. Ethan went above and beyond to help me. Thanks Beauty Works

Ne
Review №23

The customer service aspect was terrible. Very rude towards me, but they have great products. Some hair products are pretty overpriced.

Yo
Review №24

Staff is very helpful and if they dont have something they are willing to get

Ro
Review №25

Good service.

il
Review №26

My go to hair store!!! They have an extensive selection with all sorts of options. All hair lengths, color, texture can be found her . A one stop shop for all my hair needs

no
Review №27

Great beauty supply store. Employees always willing to help at any time.

Ra
Review №28

Love this store and the ladies. The wigs are on point very little shedding and stay soft and full

Ad
Review №29

Very nice people own this place and there is a wide selection of products and hair. It helps if you know what you need going in, but the employees are very knowledgeable and helpful ...when called upon.

me
Review №30

I love this place so much for all of my hair/beauty needs!!!

Ca
Review №31

They have a very good selections, but may sure you check your items before you buy it. Some items have defects like some ponytails. Therefore, they will give you a hard time to return it or they will not returned at all. Also, the employees were very unprofessional and rude. They dont care about customers. They just want to make money.

Cl
Review №32

I enjoy going to Beauty work the service is fabulous. They are always ready to assist me

De
Review №33

Just got off the phone with them. Very rude and ignorant. I was looking simply for a lace front 12 wig. The lady on the phone told me that I had to come to the store. I live an hour away and Im not going to waste my time going there for them not to have what I want

Re
Review №34

The sales staff was great! Sweet, helpful & welcoming. Miss Toni installed our wig & she made Cora look beautiful! Highly reccomend Beauty Works Providence for hair products, accessories, wigs, hair installations, & more!

El
Review №35

The staff is great! They have a great selection and they always have what I need!

Ja
Review №36

Always have what I’m looking for!

Il
Review №37

Love this beauty store! Literally drive in from East Providence when ever I need anything because I can always find it here!

Mu
Review №38

I went to purchase braiding hair on Friday, the girl who was working told me to get human hair to braid the front and synthetic hair to crochet the middle, Unfortunately when I got to the salon my hair stylist did not understand why the girl made me purchase 2 different kinds of hair and she told me to go back and get a store credit and get the correct hair, which by the way was cheaper, when I went back the owner of the shop happens to be there and I explained to him that I was here yesterday and this is what I was told. He said no problem get the hair you need and I will refund you your money. I was very happy with the service and I was able to get my hair done the way it was supposed to be, I just wish the girl was a little bit more knowledgeable of braiding hair, she seemed like she was unsure of what she was talking about thats why they didnt get 5 stars

ob
Review №39

The services was the best of the best. Thank you so much for your service

최민
Review №40

You guys getting free hair what you google review. Whatever good sale :)

ni
Review №41

Its okay. The little manager was a bit annoying. He didnt know much of where things were and what certain weaves were. How do you manage a whole store of weaves and hairs and dont know anything about what youre selling. One of the workers, I believe her name is Naya, was amazing. She helped me pick out different wigs and extensions. Felt more confident buying the ones that I did buy. Will definitely go back as long as Naya is there. She was great.

Bl
Review №42

EVERYTIME I COME TO RESERVOIR LOCATION I ALWAYS HAVE A PROBLEM. NOT DRIVING TO OTHER LOCATIONS NEITHER. I WILL ORDER ALL MYSELF ONLINE FROM NOW ON. THE DUDE WITH THE BLONDE HAIR, TOOK FOREVER WITH MY CREDIT CARD (VERY SUSPICIOUS), I ASK FOR MY BAG; HE HESITATES TO GIVE ME MY BAG. ONCE MY CARD CLEAR HE GAVE ME EVERYTHING... IM NOT A THIEF( REGARDLESS OF WHAT EVER STEREOTYPES- BLACK PPL HAVE AGAINST THEM), AND IM NOT A CHILD. YOU CANT TEACH PROFESSIONALISM AND BUSINESS ETIQUETTE. Sincerely, LOST A CUSTOMER.

Be
Review №43

Working with Ashia was a very enlightning experience she’s very knowledgeable about hair care and how to take care of hair.

Sa
Review №44

They have a really good customer service and good products.

Pa
Review №45

Helped out very much ☺️ Definitely would recommend

Al
Review №46

Always well stocked Excellent Selection

In
Review №47

Love the wigs in this store super friendly staff and great service .

Fr
Review №48

Worst experience ever. Attempted to return a package of 20 inch synthetic hair that my daughter and purchased there three days ago. Upon arrival home, she carefully opened package for find that the hair was DEFINITELY NOT 20 inches long. She put it back in the package just as it came. Tried to return it today in the hopes that we would spend the same amount of money in the store if they would of given us a refund or store credit. The receipt said, RETURNS ONLY IN ORIGINAL PACKAGE. The sales clerks both responded by saying that the hair was used and no refund or store credit. CLEARLY, the hair was not used, disturbed, or damaged. I dont blame the sales clerks since they are only following the instruction of the OWNER. I blame the OWNER for the POOR customer service and deceitful return policy. You have lost a long time customer!!!

Ma
Review №49

Love this store got the same name brand ponytail with string like the one I bought in Ny finally found a good store good price for wigs in Ri will deff recomend and be back for more ty

Ra
Review №50

Do better for women of color!!! We are the reason youre in business.Just had a horrible experience at the location off North Main streetJohn the manager here was so rude. So rude and disrespectful. I was there at 7:25 to pick up an eye brow pencil. He opened the door at 7:26 to tell me he closed at 7:30. This man literally pushed me out the door even though I pleaded with him that I just needed an eyebrow pencil.John put his hands on me during this encounter. I wish I could give this place negative stars. Ive never felt more disrespected and publicly humiliated in my life. Never going to any beauty works again in Rhode Island again.

Ma
Review №51

Ive been coming in here for a long time now, l love coming in . They have so many varieties.

Ry
Review №52

This was the worst ever store experience. I purchase hair and it was synthetic at the closure piece it had white flacks on it. I didnt know what it was so I called into the office to and asked to speak with someone about it. As soon as I opened my mouth to say is there any thing you can do about it the gentleman said, theres no returns, no exchanges and I said what is the product looks damaged. He said we can look at it but it will still be no! I have never had a closure before so I didnt know it was glue but it was all over the closure.I describe that it had an appearance of looked like dandruff. The guy flew off the handle saying that I tampered with it and that they dont sell things with bugs on them. I told him Im not saying that I am describing what it is. I go to the store when I bring out the hair he immediately knows its me starts yelling and screaming you didnt but this from here. I told him I had the receipt in the car he replied yeah go get it and dont come back in. I ask to speak to a manager he says I am the manager. Meanwhile I bought the hair the day before with the manager, so it could have been resolved. I call the place to ask to speak to the manager he says the manager and there is no one else here. I was a customer for 9 years and now I will never go back. They can change the store but not their attitude, Two brothers has cheaper hair and better service anyways.

Ya
Review №53

Great customer service thanks too ashia and a great variety of wigs .

Ja
Review №54

Great store, always has what I need!

bi
Review №55

How DARE you yell at a young lady first time looking for a wig after going through chemo therapy!! Shame on you!! She is trying so hard to fight and for you to do that is disgraceful!! When I called and asked to talk to a manager thwy hung up on me!! Wrong move!! I will see if the health dept has anything to do with licencing you!!

An
Review №56

They have good stuff, I love it there

Je
Review №57

Good hair, and it’s a really good store

Re
Review №58

Good selection of products. Prices are $$, typical beauty supply range

Su
Review №59

Toni is the best very helpful employees!

Ci
Review №60

Worst customer service ever, there was this black old lady kicking everyone put because they were closing I didnt know it was at 7:30pm and gave me attitude about it you should of came in earlier booboo im no ones boo soo DONT GO THERE Order your hair if you have to…

Na
Review №61

Great store, they don’t always have what I want.

Ja
Review №62

Love coming here

la
Review №63

IF UR THINKING ABOUT GOING.... JUST GO! Like rn!!! I bought a wig from them and it looks so great on me. Also Tristia that works there she’s so sweet, very patient and super friendly so if ur lucky enough and she’s there then know ur gonna leave happy!!! Thankyou for helping me find my hair tristia❤️ Also the owner is a very very nice guy he seen I made a big purchase and gave me a discount and something free... also what I liked is everytime I asked for example if they have hair ties, or certain type of earrings he came around the register and helped me look for whatever I needed!!! Anyone who wrote a bad review which there isn’t many I believe they r just grumpy ppl lol!

Ma
Review №64

They have EVERYTHING that you need to keep your DIVA style 💯

Sa
Review №65

I love this place....they always have what Im looking for and their prices are pretty good!

R
Review №66

Prices are hiked up to pay for new store. Clean and nice store.

An
Review №67

Good

Ka
Review №68

I call to find out information about hair, lady barely speaks English and hangs up me when im trying to explain what product im looking for. RUDE. wont consider shopping there.

Ma
Review №69

Best hair store in providence

Ph
Review №70

They helped me find everything. Also had everything i needed

Wh
Review №71

Very nice selection of all kinds of ethnic hair care products!

Ad
Review №72

I luv this place

Ys
Review №73

The most horrible customer service that can recieve is at this place!! STAY AWAY!! JUST GO SOMEWHERE ELSE!!

Br
Review №74

When you need help with your hair are to get any kind of wigs ask for Tony she knows what shes talking about

Ny
Review №75

Love this store

La
Review №76

Great customer service

Re
Review №77

Bad customer service unable to view items well

Na
Review №78

Horrible!! the new owners on reservoir ave have the worst customer service ever!!

Sh
Review №79

Not the Beauty Works chain retailer. This one sells mostly ethnic hair care products, which is why I shop here. Consumers can purchase wigs, extensions, relaxers, gel, make up, flat irons, curling irons, etc..

Ho
Review №80

This is most definitely the place to go for all your hair💆‍♀️💇‍♀️makeup💄and much more📿

Va
Review №81

It was great

Ya
Review №82

Has a lot of nice product

No
Review №83

Awful customer service theres only two staff in the store one doesnt even know where things are in the store or if they even Supply and item and the other staff is extremely rude very limited on variety of hair will not be going there ever again

Un
Review №84

Love this place great deals

Ma
Review №85

Very helpful

de
Review №86

Has everything you need

D
Review №87

Everything you looking for black hair care you can find there.

Ge
Review №88

Great people.

la
Review №89

Has a large selection of hair, and other products

Ci
Review №90

Terrible customer service, they are very rude!!

St
Review №91

Great

Di
Review №92

Poor customer service

Ge
Review №93

Very confined store, found what I needed the tight space was overwhelming as you maneuver trying to pass other patrons and keep from knocking things down.

Be
Review №94

Very kind!

Do
Review №95

Everything for my hair is ak and with a very good price !!! Excellent attentions

Information
72 Photos
95 Comments
4.2 Rating
  • Address:361 Reservoir Ave, Providence, RI 02907, United States
  • Site:http://beautyworks361.com/
  • Phone:+1 401-467-3337
Categories
  • Beauty supply store
  • Beauty product supplier
  • Hair extensions supplier
  • Wig shop
Working hours
  • Monday:9AM–7PM
  • Tuesday:9:30AM–7:30PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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