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West Motor Company
296 N State St, Preston, ID 83263, United States
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West Motor Company
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Sh
Review №1

We bought a 2021 ram 3500 this is our second ram truck we have purchased. Rick Higley was our salesman on both trucks and he did an awesome job answering every question and he was very knowledgeable in every aspect of the vehicles and financing. Super cool guy, no pressure and very good with follow up. Will definitely be purchasing from him in the future.

Sh
Review №2

West Motor Company provided wonderful customer service and treated me great! I appreciated the no pressure sales environment. I will definitely give them another opportunity when I need my next vehicle. Thank you West Motor Company for being a small town hero in the vehicle buying experience!

Be
Review №3

I recently found out that my transmission was having issues from a Chrysler Sebring I bought new in 2008 from West Motor. When I purchased the car, it came with a lifetime power-train warranty as long as it was still owned by the original purchaser.The mechanic from a local shop told me I probably wouldn’t get the warranty because those never come through.However, Chad Checketts, in the service department at West Motor was easy to work with and went the extra mile to be sure I got a new transmission for FREE!!!Our family has three purchased vehicles from West Motor company. Their sales, service, and genuine care are remarkable in this day in age.Thanks, men, for taking good care of your customers. Your lifetime warranty and care create lifetime customers.

Di
Review №4

Took 2500 Ram Truck, to West Motor Body Shop, Preston Idaho to have rear window replaced and some body work done on it. What an exceptional company to deal with. High quality worl,.truck looked like new when they finished. Outstanding service, truck taken in when promised for repairs and done when when they promised. Exceptional people. Wouldnt think of.going anywhere. West Motors.is by far the only place.

Je
Review №5

This company is the best Ive dealt with over the years. Fair prices...great service! Ive been working with Steve Stevens and hes been fantastic!

Mi
Review №6

Without a lot of lead time, Rick was able to get us all that we asked for the agreed upon price. Very helpful with the walkthrough at delivery. A little ways to drive but worth the trip to get what we wanted.

Da
Review №7

It is pleasant to deal with a dealership that listens and doesnt pressure sell on anything.

Ri
Review №8

From the sales rep Jackson to the financing, Casey. They were all great to work with. Not one bad thing to say about either of them. I called in from California on a Saturday morning. And 2 hours later we had a deal. Everyone there was really easy to work with and gave me a great deal. I flew in on Sunday morning and I was picked up at the Airport by Casey. No high pressure sales or trying to sucker you into buying things you don’t need. If I were to ever buy a vehicle again, I will be looking at West Motor first. I would definitely fly in from anywhere in the country. It is worth it. Thanks again guys.

Lo
Review №9

Purchased my 2018 Ram 3500 from here. Along with 4 other vehicles over the years.. They gave me 4 free oil changes, but failed to inform me that they would expire! So I brought my truck in for the final oil change and its expired. This dealership is not service oriented like they were before they changed owners.Very disappointing experience.

Ti
Review №10

Very good service. Bought a new truck and the deal was very cut and dry. No hidden fees. It was a great experience.

St
Review №11

This has been our dealer of choice for nearly 10 years now. Weve been to the big dealers, and no one will give you the service of this great dealership. For sure worth the extra distance to go to a dealer who knows and respects you. Gordon is the best!

Su
Review №12

The service and sales staff has been exceptional. Casey went above and beyond to make sure we were happy with what we were looking at.Service changed my oil (great price too) and sent my van back all vacuumed out for me.

Ke
Review №13

Gordon and Company are great! Had a truly wonderful time! Bought two just for good measure!! Porter’s are great people as well.

Pa
Review №14

I always have a wonderful time when I take my car in for its service!It all began two summers ago, when I found myself with 2 vehicles & only one driver! Brought MY TRUCK & CAR in and met THE MOST OUTSTANDING, KIND, COMPASSIONATE SALESMAN, GORDONPALMER. He was very sensitive to my needs, knowing this was the 1st time in 50 years, I had purchased a car alone.I drove out in a brand new 2019 Grand Jeep Cherokee!This service time, something came up, as I explained to Paige & she mostgraciously drove me home, & madearrangements for the car 🚗 to bedriven back home for me after its service was completed!Not only that, the invoice was inside with a personal note from Jenny, that I really appreciated! I called her back and she was so patient & gracious as sheanswered every question from this 72year old, Grandma 👵!I feel so BLESSED & love being treatedlike FAMILY, every time I visit their offices! I highly recommend asking for GORDON PALMER, SALES ❤❤❤CASEY, FINANCE,PAIGE, SERVICE & WELCOME,DETAILERS THAT MADE IT LOOK LIKE NEW AFTER A WASH & VACUUM, &JENNY FOR ANY OTHER SERIOUSQUESTIONS AFTER A VISIT!THANK YOU FOR ALL YOU HAVE DONE IN THE PAST & CONTINUE TO DO FOR ME & MY BEAUTIFUL SLATE GREYGRAND JEEP CHEOKEE! P.A.

Ky
Review №15

Very professional, explained all that was looking at and doing. Very informative with what is needed. Friendly and easy to communicate with. They understand question and find out the best for your situation.

La
Review №16

Ive driven past this dealership for almost a decade. When I needed to upgrade to a heavier duty truck, I decided to check West Motor Companys Ford lot out. It ended up they had the truck that fit my needs and budget, which is one thing. But they made the buying experience so easy and pleasant--I still cant believe a major purchase could feel this smooth--that Im still in disbelief how simple and low pressure car-buying could be. There was a minor hiccup with the windshield, but they got it addressed in about a week and kept me in the loop on progress. They even delivered it for me almost 100 mi. away to my residence and drove back my trade-in for me. Could not be happier dealing with Colton, and I will recommend him to whomever I can. Thanks again!

Tr
Review №17

Saw company on eBay. Liked what they had to offer. Gave them a call and after talking with Chad for 5 minutes I knew I had to pull the trigger on a 383 stroker. They painted it my own color and even tuned the compression down to 10:1 no extra cost. Overall Great company. Great staff. Very knowledgeable, down to earth, and helpful in developing right set up.

Na
Review №18

Great experience. It was the easiest car buying experience I have ever had. Found the truck I wanted, the sale manager ever stayed after so I could come look at the truck. Love my new truck!

Ro
Review №19

We found the exact car we were looking for on their lot, at first we were apprehensive buying a car in Idaho as Utah residents. Thought that due to the sales tax we would end up paying twice. Because the dealership has a Utah lot also they can sell in eaithe state. The staff was kind and low pressure and very upfront with their add ons and fees and didnt pressure us into anything. Very satisfied and would highly recommend.

je
Review №20

I was looking for a truck online. My sales person’s name Rick.He seemed very knowledgeable and fair. The price was actually less than the price posted on auto trader!Rick sent me the paperwork within a couple of days, mailed it back and had my truck in less than a week.It was the easiest auto purchase I have ever completed. I would highly recommend West motors.

Ch
Review №21

Great people.. price are little extremely

bu
Review №22

Very down home and friendly dealership, highly recommended.

Ma
Review №23

West Motor always does a great job with my vehicles!

Jo
Review №24

Great customer service at the Hyde Park store!

tr
Review №25

Couldnt get better service anywhere else. Great dealership and the personnel were great

Da
Review №26

I love West motor Ford the people are so awsome and professional and easy to deal with it makes people feel at home I will refer people to them all the time for anything

Am
Review №27

They were quick professional and very courteous.

Jo
Review №28

My experience with Casey at West Motor Co was by far the quickest and easiest deal I’ve done with a dealership. I do a lot of long haul driving pulling 10k lbs or more through various terrain. The current truck was an 07 Dodge 2500 with 337k miles, I was looking for a newer more reliable truck, specifically a SRW 1 ton to handle loads better.I was very specific in the features I wanted the truck to have, from the start it was difficult to find the right truck. I had found a few here in Texas but was always too late in acting on them as they were selling quick. I happened to find the perfect truck at West Motor Co online, so I called Casey to work out a deal for me to get the truck and got the earliest plane ticket the next day into Salt Lake City.Casey met me at the airport with the truck, which saved me 4 hours round trip and having to deal with renting a car to get to Preston. We pulled into a corner store to finish the paperwork and I was on the road heading back to Texas within an hour of being picked up. The deal on the truck was perfect and there was no hassle with the paperwork, it was very quick and easy. The trip was well worth it. I would definitely deal with Casey and West Motor Co again if I’m ever in the need of another truck.

To
Review №29

Wonderful people. Went to get a car, took it for a drive. Notice something on the car, didnt affect operation of car. Pointed it out to them and they said they would fix it. So while the paper work was being done the took care of it.

Sc
Review №30

No Hard Sell. Jackson was a great Sales Rep. He allowed the truck to sell itself. West Motor does offer Lifetime Power-Train warranty included for free and worth the trip to Preston, ID.

Ho
Review №31

We have purchased multiple vehicles over the past few years! Always come back, they are great to work with!

Ho
Review №32

Honest and spectacular service. We drove to Idaho from Colorado to purchase a truck. Jackson was outstanding to work with and even offered a driver to pick us up from the rental car return in Logan, Utah. No BS, everyone involved was so friendly. From the initial phone call to financing everyone was awesome! Easy and seamless out of state transaction, not to mention a beautiful drive. We will be back for the next one!

Sa
Review №33

Sales service was considerate, attentive, and aware of our preferences of vehicle.

An
Review №34

I have to say this is the best experience I have ever had buying a car! I’ve been purchasing cars for the past 22 years and working with West Motor Company, specifically Steve Stevens, was awesome! Steve was friendly, open and honest, is NOT pushy like some car salesman! I found this truck on the internet and was able to make the deal over the phone and then drove 2 states away to make the purchase! Truly one of the best places to buy a vehicle!!! If you’re in market look them up and ask for Steve!!

Ju
Review №35

Great personal service. Friendly and professional.

Kr
Review №36

I tried to buy 2 trucks from other dealers prior to contacting Colton at West Motor Company...I got terrible service from both. I called this dealership about a truck I found online, and within 2 discussions of about 5 minutes each, we had an acceptable deal worked out. I drove 6 hours to the dealership, and found that the truck was represented perfectly, and after a quick test drive, we had the deal done in about 15 minutes. Great service, very responsive, and fair dealings...this is lacking in most dealerships today! Thanks Colton for a smooth, quick deal!

Ma
Review №37

I have had bad experiences at two other out of State Ram dealerships. I travel to West Motors because they take great care of me and my Ram. They have had to fix problems that other dealerships have missed or attributed to. I bought my Ram from West and will buy again and again. Personable and Professional. Call out to Steve in sales and Chad in service. Great job !

Ke
Review №38

Great service as always. Work is done in a timely manner every time.

Ga
Review №39

Amazing customer service with Gordon Palmer! Best prices around! Thanks for the new Jeep!

Mi
Review №40

No pressure and you get to talk with the same person who makes the decision through the whole buying process

Za
Review №41

Was in and out pretty quick. Loved the help and service from each person we were assisted by. Great attitudes and employees. And I love my new Jeep! Thanks Gordon!

Mo
Review №42

I would like to thank Steve and Caseyfor making the process go smoothlyI drove all the way from Las Vegas toCheck out the good deal and I wasn’t disappointed love my new Pro MasterThanks againFrancisco R

Ty
Review №43

Cant praise this dealership and service department enough. They are absolutely outstanding, caring and happy to help. They are still a family owned business that actually cares about its customers even if you are just getting an oil change.We recommend them to everyone we talk to. If you are needing service or new/used car do yourselves a favor and drive a little further north.

Su
Review №44

The people are really nice and are very helpful. I will always go there to get everything that I need done on my truck. Plus they vacuum and wash my truck when they are done.

Co
Review №45

My experience with Jackson was spectacular! He went above an beyond. I will reccomend West Motor Company to friends an family.

Ja
Review №46

Their service shop was a major disappointment when I found out I had one of my vehicles towed to there.. It was sent into the shop without service contacting me ( the owner) and performing 500$ worth of parts and labor and then proceeded to charge me 872$ without my consent!! When I called them out on it everyone disappears and wouldnt even look me in the eyes!!! Shame on you West motors!!!! I am the owner operator for Aces automotive and can smell a scam when I see one!!10 months later I pull my car out of storage just to find out that it pulls hard right.. They said that they did an alignment, which is really hard to do with a bad left outer tie rod end and a bad left upper ball joint!! Needless to say they wont give me a refund or a credit!! My car is now at a BETTER shop getting a alignment and new tie rod end and ball joint!! Bunch of con artists rip offs! I suggest anybody using their shop to have another mechanic look at their work!!

Au
Review №47

Can’t believe how easy it was to do the out of state purchase, mostly over text!!! Picked us up from the rental car return and we were back on the road in and hour! If we could give them 10 stars we would! Thanks everyone!

Jo
Review №48

I had a spray bedliner put in my truck. I had a very tight time frame of when I needed it done. Chad worked hard to meet my tight deadline and was extremely courteous and helpful. The work and customer service was beyond excellent!

Ma
Review №49

These guys are great!! I went with my son bought a new Ram 3500 and wished I had considered them when I was in the market.We just took my wifes 2016 Jeep Grand Cherokee to West Motors to have the emissions recall done and was even more impressed and pleased than I even was when I was with my son on his purchase. I highly recommend West Motors to everyone!!

Jo
Review №50

West Motor is a fantastic dealership that values the customers time, quick in and out, an honest sales team, and deals so good you dont even have to ask for a better deal!

Ju
Review №51

Great staff. They just didnt have what I wanted.

LO
Review №52

This is the best dealership around for the best guaranteed quality service received in every aspect of their business. The price is always fair and totally worth the drive over the Utah-Idaho borderline. Thanks for your commitment year after year again to us as buyers of some pretty fantastic vehicles.It’s a Great team you have there and we enjoy the friendships we have developed over the years as we continue to bring our business to your shop.Thanks!!!

ge
Review №53

Rick Higgley was great! we were surprised at wonderful treatment by West Motors, very low key. There was no pressure from the sales department like other dealers. This is the first Dodge we have purchased so far we are very pleased.West Motors was recommended by a co-worker who has shopped there for years, they said we would not be disappointed by the service are staff. they were right!!

L
Review №54

If you drive a Ford come here to get a service if the Ford dealer is booked out. Nice place and they do a good job.

Ka
Review №55

They are such a friendly and helpful dealership. They went above and beyond making sure that we were satisfied with our purchase. Their pricing was very affordable and the selection was great. Loved the whole experience. Highly recommend them

Wa
Review №56

No pressure no run around!!! Greatest car buying experience yet!! Thanks

Ra
Review №57

We were picked up by a lovely couple who met us at our hotel in Salt Lake City. They drove us back to the dealership, where we met Steve, our salesperson. He had everything prepared and set up my phone and contacts and got us acclimated to my new car. We then met with the warranty dept. and after finishing up, we were ready to leave in our new Chrysler 300! Overall, a fabulous experience! So grateful for everyones help. No one was high pressure, just very helpful.

Ja
Review №58

After deciding to buy a new vehicle (truck) and looking at several brands, we ended up, not here in the Wasatch front but in Preston Idaho at West Motor Co. My husbands good friend suggested that before we buy, we should at least look there. I am so glad we did!! I hate.....hate car shopping. I always feel pressured and lied to at some point. Which brings me to 2 weeks of buyers remorse. Actually, feeling violated is how to describe our last car buying experience.At West Motor, we walked around the lot and then went in looking for Steve Stevens (the salesman) and made the deal. As easy as that. He gave us a terrific deal as well as being very fair on our trade in. I was so confused at how it went, that I didnt talk all the way home....thinking that we had missed something. I would buy from them again in a minute.

Jo
Review №59

Good place to get all your vehicle stuff done

Da
Review №60

It was a very easy and smooth transaction. Jackson was on top of things.

Au
Review №61

Very polite and helpful. Very willing to work with my budget, and whatt I needed in a car. Never push to buy always eager to ask questions. I never bought a car and they made it easy and I felt like I could trust them and the car I was getting. Definitely will buy my next car at their dealership again :)

La
Review №62

I loved buying a Jeep through West Motor. Gordon Palmer made the car buying experience great. He helped us feel comfortable and listened to our needs. He was able to find us exactly what we were looking for and made the whole experience positive.

mi
Review №63

Easiest, friendliest, no pressure, Pleasant experience.BestDealer experience in 5 decades of car and truck purchasing.You’ll be treated right at this business.

St
Review №64

They are absolutely the best. I’ve been buying Trucks from Gordon for over 15 years and has been the best experience every single time. There is no other place I will buy my trucks from. Keep up the good work!

MI
Review №65

I received a good deal on the truck I had been seeking to buy from several different dealerships. This is the second truck I have bought from West Motor Company. Rick was very helpful before and after the sale.

Ri
Review №66

Gordon Palmer took extremely good care of us. He is very attentive to our needs and found the exact vehicle we were looking for. Great follow up and a great dealer! Thanks!

Br
Review №67

Excellent service. No hassle or pressure. Very honest and good people. I would highly recommend West Motor Company to any one looking to buy a vehicle.

Sh
Review №68

Casey was all around helpful, and made it an extremely easy and comfortable experience. There was no wait time to test drive the car we wanted, everything was explained with ease of understanding throughout the purchase process, the car was filled up and detailed awesomely driving it off the lot. All in all, it was a great car buying experience.

ga
Review №69

Thanks for the great experience on the purchase of our Ram Truck. We highly recommend West Motor Co, our sales person Jackson Burnett and Shaunna Gladfelder were very knowledgeable and professional. We will definitely be back to purchase again.

Za
Review №70

Shawn was awesome! Easy, care free and honest. Gave me a great deal on trade and was very helpful in picking my next vehicle.

Li
Review №71

West Motor always takes care of our car servicing needs!! Friendly staff and our Jeep always gets a nice bath!!!

wh
Review №72

Amazing people & great help. I highly recommend them

Ni
Review №73

From buying vehicles to service to detailing all of our autos both dodge and Ford stores have been a delight to work with. Knowledgeable, honest and hard working staff who are all so courteous. This is our trusted place to do business with. Highly recommend!

Ja
Review №74

We had such a great experience purchasing our car with West Motor! Nate Romwell and the rest of their staff were amazing to make sure everything went quickly and smoothly! Thank you so much. We are very pleased!

Ga
Review №75

Rick Higgley was great he treated us like family. No pressure just how can we help! This is our first Dodge Ram, so far we’re more than pleased.

Pa
Review №76

Just purchased my second vehicle from West Motor Company. They are always great to work with and up front with everything. I have always been treated fairly and been taken care of. Johnny, Mike, and Gary are awesome and will go the extra mile for you. The same with the service department. They were quick to point out options that help save money with my service needs.

Do
Review №77

Flashed truck in a friendly timely manner. thx

Ho
Review №78

They were effective & efficient and made sure all my questions were addressed & taken care of.

Ju
Review №79

Great experience with purchase of our new Jeep. Gordon took good care of us and was so helpful! Will definitely be doing more business with West Motor in the future.

Ko
Review №80

Great people to deal with when looking for parts or buying a car! Very professional staff and incredibly knowledgeable! Had a great experience dealing with them and am a recurring customer and will be for many years

Da
Review №81

Fine people who take good care of me

Ju
Review №82

Casey was amazing! Easiest vehicle transaction I’ve ever had. He was upfront and honest the entire time. Highly recommend!

Tr
Review №83

West Auto Body does excellent work. Chad is extremely professional and helpful. I have had two damaged vehicles repaired after accidents. They truly came back as good as new!

Ta
Review №84

Great experience, worked with a salesman, Steve Stevens, on the phone. We went in the day we got our car, test drove, finished paperwork, and were out the door in 1 hr. Plus they are usually the best deal for dodge for northern Utah and southern Idaho.Great staff, everyone should consider this place when buying a new Chrysler, jeep, or dodge.

Ma
Review №85

Rick hooked me up like a tow truck. Great prices and I love that you can deal with just one person(no sales tower). I was in and out in 20 min and got a sweet Ram. John in parts got me a Good deal on floor mats and tow chains too. I’ll be buying more trucks here.

Je
Review №86

The best place to buy a truck and to get your oil change. And there auto body shop is the best that I have seen in a long time to. I wont bye a truck from anyone else but West Motor company.

Wh
Review №87

The parts department is always very nice and helpful! The service department charges a very reasonable price on programming. We always have a positive experience when interacting with the awesome people here.

Ri
Review №88

Good service department. Good guys in sales as well.

Ja
Review №89

I just bought a RAM 1500 from them. Theres nowhere else to go for Dodge and Jeep! Salesmen, service department, and financing are great. They were honest and incredibly fair with trade-in. Seriously, this place is worth the drive to Idaho!

Ja
Review №90

If I could have given this dealership 10 stars, I would have. We worked with Rick and he was very professional and knowledgable. He went above and beyond x100! We had been looking for a 2018 Ram 3500 for quite some time and found a truck on their website. My husband contacted Rick regarding the truck and our trade. This dealership gave us a very fair amount for our trade, considering we were keeping our wheels, tires, tonneau cover, and they were leveling our new truck. And since we live 6 hours away, we needed to get things done in a quick and efficient manner. By the time we got there, the paperwork was ready, they took and swapped our wheels immediately and switched our tonneau cover to the new truck. Ricks service was absolutely impeccable and I hope every dealership follows in their footsteps. We buy A LOT of vehicles and, time and time again, service means SO MUCH for return business!! I truly wouldn’t recommend any other dealership!! Can’t express enough how impressed we are with West Motor Company!! Thanks Rick!!

Ma
Review №91

These guys were phenomenal! We were on vacation and our truck was having some issues they got our truck in early, had the problem diagnosed and fixed in the same day! We also had a broken rim on our truck they sold us some new ones and swapped them out for us as well! Such amazing service they even cleaned out our truck and gave it a good bath! Thanks again for saving us on vacation! Great company!

Mi
Review №92

This was, by far, the best car buying experience I have ever had. Fast and easy transaction and friendly service.

Te
Review №93

Mike, Gordon, Thank You!! Love the truck. Great guys always a pleasure.

Ry
Review №94

Incredible knowledge and customer focus. Love doing business with West motors!

Ju
Review №95

Ive purchased several vehicles from West motors and have them serviced there as well. Every experience has been positive. I simply wont purchase a vehicle from anyone else. They are that good.

Ky
Review №96

We made it a family event, went down to the west motor co. In Preston with my parents who were purchasing a new truck wich they had previously started the process a few days prior. The sales man/reps worked with them and myself in every way possible. And went out of there way to find us what we wanted and made it happen. Pretty good buying expierance. Needless to say we both walked out with new vehicles and happy with the visit.

Tr
Review №97

Great service, friendly staff. I love that they vacuum out my car when I get an oil change, its so nice!

ra
Review №98

Excellent

N
Review №99

Great service, great deals, and awesome customer service. Ill be buying here from now on.

Da
Review №100

These guys have always been fantastic at taking care of all of my personal vehicles and all of my businesses fleet. We buy 5-8 trucks every year and they have always delivered great products and even better service!

Information
41 Photos
100 Comments
4.8 Rating
  • Address:296 N State St, Preston, ID 83263, United States
  • Site:http://westmotor.net/
  • Phone:+1 208-852-1337
Categories
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Auto repair shop
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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