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Neumann High Country Doors
8920 E Valley Rd, Prescott Valley, AZ 86314, United States
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Neumann High Country Doors
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Review β„–1

I anxiously waited for my new insulated garage door. My garage is very cold during the cold season.WOW! What a difference! Very comfortable during this period of time. Service from Travis & Carter was expertly carried out. Nice job guys!Wyatt the Salesperson explained all to me very patiently. Look for their coupon in the coupon booklet and save $200.00 I overlooked it and lost out, oh well. So consider purchasing your garage door from Neumann. It was recommended to me and two of my friends have purchased a new door and another is planning on it. Wonderful product!Thank you! 😊

Ja
Review β„–2

The garage door technician sent out by Neumann garage doors was outstanding. Wyatt did the most thorough garage door tuneup I ever had done. He also installed a garage opener key pad for us at a great price. We had A1 come out a couple weeks earlier on a coupon add and the tech refused to adjust the garage spring. Neumann is the company I will use for any of my garage door issues. Honest, punctual and fair pricing.

Ky
Review β„–3

I called on a Monday, and was told that they could be in my area (Dewey) either Tuesday or Friday. I chose Tuesday. My technician, Carter, called at about 8:30am to say hed be here between 9 and 10. He pulled up at about 9:05. Carter confirmed it was indeed the main spring (it was in two pieces) and quickly replaced it. It took less than an hour. Carter was professional, friendly, and answered all my questions that I kept asking him while he was working. I had never had a garage door spring break in my life, but I guess its not that uncommon. I would definitely use Neumann High Country Doors for any garage door related issues in the future.

Cy
Review β„–4

We were very impressed with the service from the technician Wes who came out and replaced our garage door opener. He was knowledgeable about the product and its operation, was helpful, and thorough. He worked quickly yet he was quite personable. We appreciate the quality of service from Neumann High Country Doors.

Pa
Review β„–5

I had the pleasure of having Newman high country doors come out For an Estimate. Carter and Travis Came out and did the most beautiful job for my garage door. .I will recommend and use this company again. Thank you also Eric.

Co
Review β„–6

Carter and Travis were very professional going about their business. Highly recommend this company. This is the second time I have had them out to service my two garage doors.

Ma
Review β„–7

Neumann High Country Doors has been servicing our garage doors for years. Very professional, knowledgeable and very reasonably priced. Carter, our service tech, was great. If youre in need of new doors or servicing your existing ones, go with the hometown guys from Neumann.

Co
Review β„–8

It sucks they change doors so often that you cant get replacement segments, so be aware of that. The folks I dealt with Eric,. Alyssa, and I the guy that actually came.to do the door were fantastic. They got everything done within a reasonable time frame, awaiting materials to come in. I would recommend for sure. With anything, do your research but I had no issues with them or the company

Ar
Review β„–9

We really appreciate having Travis and Phil come out to service our garage door the same day. They were friendly, professional and only recommended what we needed versus other garage door service companies that have told us we β€œneeded” to replace the garage door β€œimmediately”. We will use Neumann High Country Doors for all our garage door needs, and recommend them as your first call.

Je
Review β„–10

Called and they came out the very next day.tech was very knowledgeable and did a great job.

St
Review β„–11

Installer Carter Gregory was on time, courteous and professional appearing and acting in every way, worked continuously for 3 1/2 hours, clean truck equipped with all the right tools and supplies and took his own trash away. Finished job is perfect. Hard to beat all that. There is none better than High Country Garage Doors!

Me
Review β„–12

I was so impressed with the quote and their ability to work with the existing door situation. They did a great job. First time the door has worked since Ive lived here!

Ga
Review β„–13

I was very impressed with the owner Eric, He came out in a timely fashion to give us a bid for our doors. The doors have now been installed all 4 of them and they are wonderful and work very well. The installers also were very skilled and took the time to explain how everything was going to work. Eric is very community minded.

Ja
Review β„–14

I called to have my garage door opener remote replaced. Eric, the owner, told me the remote would cost $55.00 and if I wanted it programmed it would be $99. When the technician game me the invoice it was $158.00. He said the $99 was for the service call. I called the office and spoke with the most rude girl that I assume was Eric’s wife. I’ll never do business with them again and would not recommend them.

Wi
Review β„–15

The technician found and fixed the problem very quickly. Very impressive! Then he lubed the garage door. I thought the $100.00 charge was reasonable.

Ja
Review β„–16

I am impressed with this company! I had an issue with my door opener and they got me in the same day I contacted them! Turns out I needed a new door opener and I couldn’t have been happier to have Carter G. install it for me. He was on time, courteous, knowledgeable and very professional! Better keep this young man around!!! Thank you so much for a pretty painless experience.

Da
Review β„–17

Fantastic. I mean you can’t go wrong here. They are great guys and did a perfect job. I’m thrilled with the work done! If I ever had any that I need done - I’m coming straight here. Thank you!

Ch
Review β„–18

I had a broken spring on my double garage door & the service tech was dispatched within one day to keep my door working temporarily while the spring was ordered & shipped. As soon as the spring was received he was back to replace it & did a tune up on my door. The office and the tech kept me fully informed of arrival time, lead times & charges - they run their business the way all businesses should run. Great company to do business with!

Al
Review β„–19

Fast and friendly service! We were able to replace our non repairable opener at the same appointment. Knowledgeable and honest. We will definitely call them again.

Ph
Review β„–20

Did a great job if I need again I will let you know

Ch
Review β„–21

Excellent service, on time, on bid, and works well.

Li
Review β„–22

Eric returned my call right away when I had requested service. He got us on their busy schedule and in just a matter of a few days they arrived on time and completed the install of our 2 new openers quickly. Travis and Devin were very professional and ready to work as soon as they arrived. They made sure the programming was done correctly and that we understood the directions to operate our new system. Before leaving Travis and Devin made sure they took the old system and the packaging away with them to dispose of. I highly recommend Neumann High Country Garage Doors and Ill absolutely refer my real estate clients to them as well!

Ja
Review β„–23

Very professional, very clean and polite. Very knowledgeable and helpfull. πŸ‘

Se
Review β„–24

Great service. Friendly tech. My door smoothly opens nice and quiet now. He didnt try to sell me something, instead explained how to keep what I had working. When I finally do want to install new equipment, I know who to call.

Th
Review β„–25

I had a 47 year old solid wood garage door, no automatic opener with little clearance from a load bearing beam above. I had a clear vision of what my ideal door would be. Alyssa listened, understood and recommended I look at the versa view line by Raynor which had the options I was looking for. Erik came out and explained there was a double rail system that would take care of the limited clearance. Erik came with his installation crew and the work was performed quickly and professionally. The insulted door is a vast improvement and it compliments the look of my mid-century modern house. I highly recommend this family owned business.

HO
Review β„–26

Got New Garage Door They Did Very Good Job And Was Very Helpful Telling Me How It All Worked Highly Recommend!!!

Fr
Review β„–27

We had a bit of a garage door emergency this morning. We called our usual door repair company, hung-rite, (they are great), but they were tied up. Hung-rite gave us the name of a friendly competitor and highly recommended Neumann High Country Doors. They were fantastic. They responded immediately and did a first rate job repairing our garage door. Very friendly, professional and knowledgeable. Even the dog liked them. When you have a door issue its good to know that there are two great companies to choose from.

My
Review β„–28

Wesley & his partner were great! They listened to my description of the door closing problem. Quickly diagnosed the 2 problems. Quickly corrected the problems and gave the system a yearly tune up, all for a very reasonable price. Thanks guys.

Ma
Review β„–29

Carter and Travis did a very thorough job in fixing our garage door cable, They were running a little late so they had the courtesy to give us a call to let us know, we did appreciate that very much. when they arrived they went to work on it and fixed it plus they tightened and lubricated it. they were very nice young men .If we ever have need of garage door work they will be who we call

Gi
Review β„–30

WOW is all I can say about this company!!! They are amazing, affordable and professional! Everyone I interacted with from the owner, the office staff and the technician was friendly and exceeded ALL my expectations! Very affordable also! I couldn’t be happier with the job they did! Thanks πŸ™ again all of you at Newman High Country Garage Doors for being who you are!Gina

Br
Review β„–31

Excellent, professional service. The only issue was my issue....right after the technician left, with everything, including the MyQ app, working great, my internet provider showed up to fix an issue with our router. They replaced the router, with a new password and the MyQ app wouldnt work. I couldnt remember the password we initially used for the app. Took me a couple of days to figure out how to change the password and reprogram the MyQ app. Everything now working great.

Ki
Review β„–32

I recently had 3 garage doors installed. These were custom, large doors. They were manufactured in a timely manner. Even with a last minute change in size, everything was perfect!Installers were on time, polite and knew what they were doing! They also cleaned up after they were done!I am very pleased that I chose Neumann High Country Doors for my project!I highly recommend!

Er
Review β„–33

We have used them time and time again. Perfect service with perfect solutions and perfect timing... No need to shop around.. We have a 9 car garage and they service and fix them when ever I break them. Absolutely recommend them for all types of clients and even the high end garages like mine..

Ta
Review β„–34

Such a great family owned company. We have used them multiple times for our companies and homes and they have never disappointed. Highly recommend using Neumann for any garage door needs.

no
Review β„–35

Great experience, we called many many other companies and they weren’t able to replace the existing gasket. Not only did they come to see what needed to be done, they came with the parts to do the job. Also they did a tuneup and adjustment on our garage door for free, along with greasing up our parts. Fast and super friendly technician. Thank you so much!!!

ja
Review β„–36

I was surprised how soon I was able to get on the schedule. The technicians that came out showed up right when they said they would and were very knowledgeable and professional. They replaced both damaged cables quickly greased everything up and now my door is back to working great ! I will definitely recommend High Country Garage Doors

Ed
Review β„–37

Pleasant man showed up on time, immediately identified the problem and other issues, fixed everything, reasonable price.

Mi
Review β„–38

Very quick response time. Knowledgeable, friendly technicians. Reasonable price. I would call these guys again.

Te
Review β„–39

They installed 2 Raynor 8500 jackshaft openers for us. The installers also removed the old openers. They did a professional job and cleaned up afterwards. They were prompt, thorough and answered all my questions.I couldnt be happier and would recommend Neumann HC Doors for all your garage doot/opener needs.

Bi
Review β„–40

Just had the springs on our 28 year-old garage door replaced. Travis and Carter did a super job not only with the springs but also completed a seasonal maintenance on the door. In the future, any work I have done on the garage door will be with Neumann Doors. Keep up the good work!

Al
Review β„–41

Phil and Carter were professional and friendly. They worked efficiently and did a great job installing a combo lock and weather strip and did not forget to apply appropriate coupon discounts. Highly recommended!

De
Review β„–42

My garage door opener quit working on thanks giving weekend, I called Neumann garage doors was given a quote and made an appointment for 12/11. I waited until yesterday and asked if the apt would be for morning or afternoon. The gentleman who answered the phone could not and would not answer that question. I asked him 2 it 3 different times. I told him isnt need an exact time, just an estimate, as I had other things to do today. I thanked him for his time and hung up. Today 12/11 about 840, the service tech (I assume) called and said hed be here between 1&3 pm today. I waited until 315 to no avail. I cancelled the service call, and the installation. The reason for the 2 star rating is that Ive done business with the company in the past and they have been courteous. They have always been a bit on the high end of the quotes I have gotten.I wanted to do business with this company because they are lovely owned and operated.

Me
Review β„–43

Great work. They followed their appointment schedules.... Nice to do business with.

Jo
Review β„–44

They didnt try to charge me for repairs I didnt need, charged a reasonable price, and were reliable about coming on time.

Jo
Review β„–45

Explained about old garage doors and what was involved in fixing them. Very informative. Thanks Wesley.

Le
Review β„–46

Have used for several years and always have been great. Great service n people.

Sa
Review β„–47

Quick response to a broken spring with a car stuck in the garage. Friendly repairman, arrived within the scheduled time. I would definitely recommend this company to anyone needing garage door repairs or installations.

An
Review β„–48

Awesome company to work with! My garage door broke at 3:50 pm... they close at 4:00. I called them and they had 2 technicians out to my home by 5:00! Courteous, professional and my garage door is fixed! Yay...Highly recommend! Thank you Neuman High Country garage doors!

Li
Review β„–49

I called and spoke to Eric, he made an appointment to give me a quote and showed up on time. When I was ready to do the doors everything was very smooth. Doors got ordered they showed up on time.I had to call them to come back out they were very responsive and have always done what they said they were going to do. Very happy with the whole process! Thank you To everyone at Neumann doors! They look great!

Ba
Review β„–50

Very good service starting with Alyssa in the office down to the installers Travis and Devon. Very professional, courteous and friendly. Would recommend to everyone!

Bo
Review β„–51

Came on time that they said they would and job was completed in about an hour so was completely satisfied

Re
Review β„–52

Wonderful experience! Nice people, great job, great price!

sh
Review β„–53

Called for an estimate at 9 am and by 1pm they had the broken springs fixed on my garage door. Very pleased. πŸ‘

ja
Review β„–54

From the call to schedule, to the completion of the repair/install, Neumann High Country Doors were extremely professional. The came within the time frame we were given, went right to work on the repair. Mike was very thorough and knowledgeable with replacing our worn out springs. We highly recommend them for garage door work.

Kr
Review β„–55

Very Professional...tons of integrity!! They did a beautiful job installing 2 new garage doors for me. Mike did an excellent job on the installation! People in the office are very organized and also very nice to deal with! I highly recommend them!! Thanks so much!!

La
Review β„–56

Travis was punctual and courteous, did a fine job on our tune-up service to our garage door. It’s working better than ever! Thank you

Vi
Review β„–57

Neumann High Country Doors scheduled me immediately. They called in the morning to let me know what my time window was and they came then. They had to return to replace my garage door opener and showed up when they said they would. In addition to the opener itself they had to install sensors on the door. The work was done quickly and the estimator and installer were professional. I did not compare prices but it seemed reasonable.

El
Review β„–58

Travis did a fabulous job in replacing our garage door springs. Travis was knowledgeable in explaining the different spring options. From the time we placed our service request to the final repair, everyone we dealt with was top notch. Thank you all and thank you for the military discount as well. Job well done!

St
Review β„–59

The two gentleman who came to the house were very thoughtful, nice, professional and very helpful! Id recommend this company to whom ever needed their garage door fixed! I cant say enough great things about the two of them. I wish I had their cards so I could refer a friend in the future, and have their names in order to give them to you!

La
Review β„–60

Fantastic service. Had springs replaced a couple months earlier, quick efficient service and a fair price. Had to have a minor adjustment made today, which was done for no charge. Very professional, great customer service, highly recommend this company.

Ge
Review β„–61

Had my door opener replaced and there was an was an issue with the new opener. Eric worked with me on resolving the issue. Eventually replaced the unit. Eric was very responsive. Mike, the service guy, was prompt, helpful and very courteous. Excellent customer service.

Th
Review β„–62

Great people to work with. From the estimate to the finished product, I couldnt be happier. Sure, there was a issue with my order coming in, but rescheduling was easy. The team are what I call polite professionals. My garage door looks and works great! Plus, I received a veteran discount.

te
Review β„–63

Quick response to my call for help. Always courteous.

Be
Review β„–64

Travis kept me informed as to his arrival time, he was quick, efficient and very knowledgeable. Cost was very reasonable. I would definitely recommend them!

Ma
Review β„–65

I needed quick service and efficient service for our garage door. I called Neumann Garage Door and they fit me in the same day. Eric the owner came out, he checked out the garage door and adjust the code. He was nice and sincere, what a pleasure to have met him and know his kind of service for us older clientele. Thank You Eric

An
Review β„–66

Highly recommended! Neumann’s showed up on time, with good communication and a super friendly tech. They serviced my garage door at a completely reasonably price. This was so refreshing after waiting 3 hours for one of their competitors to NOT show up!Neumann’s is locally owned and has been in business for decades in the Prescott area. Great company!

KC
Review β„–67

Excellent work.... On time and awesome customer service!

Je
Review β„–68

Great, prompt, professional service. Thanks!

Ci
Review β„–69

I am satisfied 100% by Neumann’s High Country Doors. Travis was knowledgeable, fast and courteous. My broken spring was replaced with a stronger one, along with a second to match, all for less then I expected to pay for a single spring replacement. Thank you Travis, highly recommended!

Ho
Review β„–70

Wow, what an amazing difference! We have recently replaced our garage doors from standard doors with no insulation, to doors from Neumann High Country Doors with an R18 value. This has made quite a difference in temperature in our garage. Our garage doors face the west so the afternoon sun used to make our garage unbearable to be in during the afternoon. It has drastically changed the temperature in the garage and is now comfortable. Plus these doors are super quiet! Thank you!

Le
Review β„–71

They were able to come right out and fix our broken garage door. Quick and professional!

Mi
Review β„–72

Excellent service and professional. #1 in quad city area for all your garage door needs.

Cy
Review β„–73

Excellent service from the two guys who came out. I had one estimate from another company for a full garage door replacement. They said it was too damaged to repair and impossible to just order a panel. This company gave me the straight scoop (you CAN order panels), manually fixed the wave in the door (created by my backing up before the door was fully up, changed out all the worn wheels and I have a new, quiet door with a solid seal on the bottom. Saved me at least $1000. I would highly recommend this company.

No
Review β„–74

Showed up early and was done in no time. Our door works great and is so quite.

An
Review β„–75

When I got home one evening after work my garage door would not open all the way. I called Neumann the next morning, they were able to schedule me a same day service repair. Turned out to be a broken spring which they were able to fix right away. This is the second time I use this company and I will continue using them as I always receive great service. Thank you for your great service!

Ro
Review β„–76

Thank you to Mike and Neumann Doors..We had a spring break and Mike was there within the hour..Excellent work and gave us confidence in Neumann Doors..

Ir
Review β„–77

Professional, on time, friendly, left job site clean! Love oir new garage door! Happy, satisified customers! Highly recommend!

An
Review β„–78

Excellent top notch service!! Wesley and Eric installed my opener and replaced my springs, absolute perfection. Competitive prices and they always have the answers for any of your garage door needs. Only company I’d ever use.

Ri
Review β„–79

Very good service men. Very good company. Called them yesterday and they came out today.

Ca
Review β„–80

We purchased our garage door opener through Neumann High Country Doors because they were the only garage door vendor at the Home and Garden show. We signed up at the show and received a discount. When the installers came out they noticed that the garage door tracks might not work for the opener, but the installer said he had an alternative. He returned to the shop and came back with items that fit on the tracks to make the opener work. Great customer service from sign up to installation. Highly recommend this Prescott Valley born company! P.S. We had our annual maintenance completed - service on time and professional.

Re
Review β„–81

Dont hire these people! Rude and very unprofessional! Theyve been here 2 times and the garage door is still broken. Never even hooked up the sensors or keypad. Now they arent even returning our phone calls. The worst service Ive ever seen.

La
Review β„–82

Excellent service.

Ja
Review β„–83

The service rep Phil scheduled the appointment and was on time. Fixed the problem and was done in less than an hour. Great job. Thanks

Mi
Review β„–84

I met with the Sales representative Eric. He explained the whole process to me, helped me select the right door for my needs, and set up a delivery date. This company employs smart hard working professionals.

ro
Review β„–85

Eric, the owner, just finished replacing the springs on our garage door...I only wished congress would do their jobs as efficiently. Great job, done quickly and at a fair price..

La
Review β„–86

Mike was quick, professional and helpful. I would strongly recommend!

Al
Review β„–87

Neumann High Country Doors is under new ownership! As of 1/2/2018, Erik Meinhardt, a long term employee of 10 years has acquired the business. He will continue to offer our clients a wide range of services including garage door installation, operator installation, & repairs.Erik plans to serve the community for many years to come.

ro
Review β„–88

Same day response. On time. Efficient knowledgeable friendly staff

Mi
Review β„–89

The spring on my garage door broke. I called Neumanns and the young lady who answered the phone was courteous and polite. The Technician came out and had my door fixed in no time. The price could not be beat.

ga
Review β„–90

10 out of 10!! Erik meinhart helped me trouble shoot my garage door. I thought it was going to be a whole new motor! 30-40$ fix and Im good as new! Thanks Erik!

TY
Review β„–91

HAD A GARAGE DOOR THAT BROKE A SPRING. MADE A QUICK EASY CALL TO NEUMANN HIGH COUNTRY DOORS TO SET UP AN APPOINTMENT THEY WERE VERY POLITE ON THE PHONE. ERIK CAME OUT RIGHT ON TIME WITH A SMILE ON HIS FACE. LOOKED OVER THE ISSUE I HAD AND TOOK THE TIME TO EXPLAIN TO ME WHAT MY OPTIONS WERE AND THE PROS AND CONS OF EACH OPTION. WE AGREED ON A FIX AND HE PROMPTLY STARTED WORKING. VERY THOROUGH WITH HIS WORK AND CAREFUL WITH WAS HE WAS DOING. ONCE COMPLETED THE JOB HE LOOKED OVER THE ENTIRE DOOR TO MAKE SURE I WOULDNT RUN INTO ANY OTHER ISSUES IN THE NEAR FUTURE. WE QUALITY CHECKED HIS WORK TOGETHER, WHICH WORKED AWESOME. HE SHOOK MY HAND THANKED ME FOR DOING BUSINESS WITH THEM. AND OFF HE WENT TO THE NEXT JOB. THANK YOU WILL BE CALLING FOR ALL MY DOOR NEEDS

Ta
Review β„–92

This company sent out a repair man to fix my garage door, it needed a new spring. I also purchased 3 new garage door clickers at that time, which the repair man programmed. After he was gone, I tried to use the outside keypad to open the garage door. It wouldnt work. It had worked before he came. So, I called the office and the woman who answered the phone (the owner) told me that it wasnt worth their time to reprogram the keypad and that you can do that yourself, I was shocked at her rudeness! I told her that I also wanted 3 more clickers. She then said Oh, ok then. When the repair man (different one) was about to come over, I asked him how much it was going to cost. He quoted me $50 more than the original repair man had quoted me, for the 3 clickers because the woman at the office (the owner) had made the invoice. I cancelled the service call and called the office to speak with her. I had to leave a message as there was no answer, and never received a call back. I would be very cautious using this company, unless they get new ownership. Unfortunately, the service men are very nice and competent, but the owner/receptionist isnt. She is obviously all about the money with little to no concern about customer service or follow through.

Th
Review β„–93

I had a problem with my garage door opener not operating properly and called this company. Rick answered and walked me through several questions. Following his suggestion I adjusted one of the sensors and resolved the problem without a service call. Thanks a million, Rick. I will remember and recommend this company.

Ma
Review β„–94

Fantastic service. Arrived on time and very professional. Would recommend calling them.

Pe
Review β„–95

Erics boss should give him a raise. He went out of his way to fix my door

Information
22 Photos
95 Comments
4.8 Rating
  • Address:8920 E Valley Rd, Prescott Valley, AZ 86314, United States
  • Site:http://nhcdoors.com/
  • Phone:+1 928-772-9738
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–4PM
  • Sunday:Closed
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