The team here is awesome. We have gone there twice for my ram1500. The estimate was reasonable each time and the work was done on time. Very knowledgeable team also. I spent a week asking around to shops about my first problem with the truck. 1 call and they already had an incredibly accurate prediction of what was wrong. 2 days later my truck is as good as new. Same with the last incident. I made really bad noises and descriptions. Even from that that figured out the problem. I trust them with all of my vehicles and tell everyone about them.
My car broke down on the freeway and was towed to this shop as it is AAA preferred. Eldon took a look and my transmission was pretty much done. The cost to replace was more than what was worth from my 18 year old car.Even though I did not replace my transmission here, Eldon was a super nice and thoughtful person to speak to. He was very gracious to inspect my car and also allow me some time to figure out how to move/scrap it. They are genuinely nice folks.
Had them fix my transmission, they rebuilt the entire thing in 3 days and got it back to me for a reasonable price as well as fixed a few other things, when I brought it back for a 15 day check it had a oil leak that was completely unrelated to the work they originally did and he replaced the gasket and fixed the leak free of charge. Excellent shop with excellent customer service.
It’s refreshing to find experts in their field and a strong ethic toward their customers. Eldon and his team got me in right away, took care of the problem, and sent me on my way. Fair price.
Needed help pressing a couple of bearings onto my differential, brought everything in and they squeezed me into their what seemed to be very busy day, considering it was a very small job. A lot of shops don’t have the tools to do this, very glad these guys are in town. Fair pricing, quick turnaround, good people.
Knowledge. Professional. Courteous.
Honest, Reasonable, Fair, All the things that can be difficult to find.
I use this place 15 years ago for my 1969 Mustang 4 speed transmission they did a great job! I just went back and they gave me great service for my daughters car.
They replaced the clutch on my C5 corvette. Its a tough job. No issues at all. Friendly service as well.
Recommendation from my sister in law.. mechanic is honest and fair priced
Fantastic experience getting by 68 Ford Galaxy fixed. Very pleasant, responsive, and they do great work. Highly recommend especially if you have a classic car in need of some love.
Rick is a knowledgeable guy. Good shop good price for the work.
Always take good care of our familys vehicles!
Very up front and honest place, this place is now my goto for any transmission work
We just picked up our car from Poway transmission. The service was excellent, the price was what the estimate quote as given.The vehicle was not ready when originally promised, but Eldon step up and provided a rental car for three days.Thank you Eldon, and staff for a great experience.Anymore you don’t find such great customer service.
Really nice people, they stand by there work. Had a couple issues and had to bring it back once or twice. But the bottom line is it was fixed and everything seems fine. Would definitely recommend them.
Straight forward honest shop. Checked out my vehicle at no charge.
Karen and Eldon Run a great business. I will drive clear across town to have any one of my vehicals checked. Inspected. Fixed by them. Good ....good .....people! Thank you for all you assisted me with my lemon car. The call from Scott as well was very informative and helpful for the steps and actions i need to take. ♡ its so nice to have a trusted place to take your car.
Absolutely the best around
Knowledgeable and friendly staff
They know there stuff! I have used them a couple times and I have no complaints.
Karen and Eldon Dunn are really great people. I highly recommend you use their services if you are in need of transmission work. I have seen how they operate their business and I am confident you will be happy with the work you have done there.
My standard for auto repair is I dont feel ripped off afterwards. I highly recommend this place.Had my transmission rebuilt on my Dodge Grand Caravan. Took a reasonable three working days. The final bill was a couple hundred less than the estimate. Running great now.
Wow, a great place. I took my car in there for an issue I have never had before. Wade is super friendly and helpful. I left there with a smile and a smooth driving car. I will return there again for all my transmission repairs.
Karen and Eldon were fantastic! They got my subaru in same day for a damaged pan and were able to get me back on the road to phoenix. Thank you both for your excellent customer service!
Poway Transmission is the only place I go for any Transmission service and Repair. They are truly masters when it comes to Transmissions. They do right the first time and their prices are great also.
To keep a long story short, I took my car to the dealer for some slipping and the dealer said I had to replace my entire transmission for $5,500. I took my car to this place and they were able to repair it for a little under $2,000. I brought it in July 3rd had it ready to pick up by the 5th. Ive been driving my car for a week and no new problems have come up. I am extremely satisfied, will recommend them, and return if future cars need work.
Best transmission place in San Diego!! Fair pricing, quality work and everybody is so friendly/helpful!! Rare jewels in San Diego!!
Karen and Steve did a great job on my 2005 Suburban and kept me informed as to the works progress. I was given a price range prior to the transmission being taken apart and the price range was narrowed down to a specific number once the true damage was revealed. I appreciated the honesty, and the courtesy, which I was shown. The car was ready for pickup within the third work day. This is a great business with which to do business.
I called for a transmission service on my 1999 Camry Solara w 210k miles.The owner quoted me $249, but applied a $50 coupon bringing it down to a very reasonable $199. I made an appointment for the following morning at 8am. The car was done by 10, and the final bill was $173 including tax, less than the original quote.Car runs great. Thanks!
The staff here is one of the most caring and knowledgeable Ive ever met. Go out of their way to make sure you get the BEST service!
Customer service was good, said they couldnt get parts to rebuild my transmission so Id have to buy a new one.. Over 5 grand, I shopped around found a place with parts, rebuild cost a little more than half that.
Outstanding, honest, helpful. Are all words that come to mind when I think of Poway Transmissions service/customer service. 6/21/2017 1:30 PM I spoke with Wade about servicing my transfer case gasket. Wade was very professional, courteous, and respectful.After dropping off my vehicle wade did a complete and thorough inspection of my transfer and automatic transmission. Wade took his time and made sure it was operating and working correctly. Wade inspected the car, test drove the car, and checked the fluid levels in both transfer case and the transmission. FREE of charge!!! Wow how amazing is that?Not only this, but my family was taken care of as well. Wade sent for a shuttle to pick up my wife who is pregnant and bring her and my son back to the shop. I was informed of the progress periodically and given upfront and honest assessments of what the cost would be.I feel appreciated as a customer and will be back to have all of my transmissions serviced by Wade of Poway Transmissions. Thank you again for you help Wade!If anyone is looking for an honest mechanic to help with your transmissions needs and affordably I highly recommend Wade.With such a great experience its easy to see why Poway Transmissions is so highly recommend.
Good honest people. Tons of knowledge
Horrible people, would not honor warranty and statements saying that they would allow their broken transmission to be repaired by a certified tech after driving out to Phoenix. Their customer service lady, the owner?, got so bad as to interrupt and then tell me to stop interrupting - to repeatedly hanging up the phone. Its bad enough a customer has to be persistent in simply trying to get help 350 miles away when their work doesnt hold up. No excuse for her behavior - as the shame in the voice of the gentleman who would answer the phone repeatedly showed.Would not keep point of contact with the person who had the car, made the owners wife cry on the phone, very upsetting and despicable treatment: ultimately had to pay $750 and 15 hours driving to get the vehicle back to them -6 months after rebuilding the transmission.Vehicle was ready in 3 days, shuttered and surged, ended up selling it for scrap. These people have no conscience, honor, or appreciation if their bottom line on some (shotty) work is threatened. I wouldnt count on them for anything, let alone a tire change, as they will not own up to mistakes, honor their written warranty, or their phone statements - even if youre 100s of miles away.This was end of May, beginning of June, and is finally resolved but to no ones satisfaction but her pocket book. DO NOT trust their work for much, their warranty for less, and their word at all.Sun Devil Auto off Bell Road can attest to the disgraceful experience they put myself, friends, and their customers through.
I had my transmission repaired here and they told me that it had warranty. A couple of weeks later the transmission started to have problems again and I took it back to them. I told them that the car wad dying when i put it in reverse and asked them about warranty. The lady in the front got rude and abrupt with me and said that there was no warranty. They do crappy work and dont take responsibility for it. Do not trust them.
I took my 57 year old classic car to Poway transmission recently as I was concerned about the manual transmission not shifting properly. Even though the shop was very busy Eldon, the owner, put in a lot of time checking out the shifter linkage and basic function of the transmission. He concluded the transmission looked ok and recommended that I try being a little more careful and deliberate when shifting gears. He did not charge me anything for his time stating that it was just part of their normal customer service policy. When I arrived to pick up the car, one of the shop staff was busy wiping off any bit of dust to make sure it was spotless for its return to me!Everyone from owner to counter staff to shop workers were very friendly and helpful. I had gone there before and received the same type of friendly and competent service. I would certainly recommend Poway Transmission to anyone needing this type of service.
Honest, competent, and they really go the extra mile to get things right.
Very honest, and straightforward
Excellent job, s very good service, and any problem they fixed immediately.
Well done this guys get it
Get a 2nd opinion. Was told $ 3000. For trans. Got it fixed elsewhere under $ 200.00 .do not trust. These people are bandits!
We were on our way from Las Vegas, NV for an appointment to see my wifes cancer doctor. We were driving on Miramar Road and stopped for a red light. Suddenly, the light turns green, the engine revved up but we werent moving. I guess I was lucky it didnt go out on the freeway, which was 100 feet ahead of us, but I was stranded on a major busy street 300 miles from home.We called and AAA who picked us up within 1/2 hour and took us to the Poway Transmission shop--I was advised that they were the very best. I rented a car and proceeded to our doctor appointment. A couple of hours later, I get a call from Poway Transmission saying that it wasnt the transmission. They asked if I had just recently had work done on my rear motor mount--I did. I had my car worked on in Las Vegas by Firestone on Craig Rd. I had the rear motor mount replaced because I didnt want to have car problems on our trip. I found out the clip was not in place which caused the problem. I appreciated the honesty of the folks at Poway Transmission, they could have said it was the transmission and charged me 10 times more. I was happy for the timeliness and professionalism. I was on the way back to Las Vegas in the rental car when they called. I was able to turn around and pick up my car saving me even more money.I would highly recommend Poway Transmission for their quality and great customer service. Thank you!David
They have an email address listed on their website but dont seem to reply.
Fair and fast its a transmission it aint ever gonna be easy or qyick!