Hey guys just wanted to stop by and let you know about my experience at brake and auto repair in Poway. Dori and tony have great customer service and were really helpful with the repairs I needed for my car. They educate me how worn down my brakes and rotors were and told me I needed new ones. And also I needed an alignment. Dori kept it real and honest with no pressure which is hard to come by with auto shops. So I decided to get me car fixed there and I was really happy with the job they did! Brought my other car that needed brakes done as well and yet again another great experience. I’ll definitely be back for any other repairs I need for my cars and I definitely recommend friends and family to them here in Poway .

Dory and his mechanic are amazing. So professional. They explain everything and answer all questions. Highly recommend.

This is one of those garages where you just know you are going to get ripped off. Prices quoted were really high compared to dealerships and the owner/mgr was very impatient in explaining his pricing. He gave ranges for pricing.....and you could just tell that you will end up paying the high-end of those estimates. Do you homework and check out other reputable brake shops or dealerships.

Brought a CRV in for brake service. Car has always been serviced at Honda dealer but now it is our daughters car so I was hoping to save some money by using Brake Stop instead of Honda. The manager was very friendly and pleasant to deal with. They sent a detailed web page quickly that showed and described the issues they found and work they determined was necessary. 4 new rotors, pads and brake fluid flush got the estimate into 4 figures. I passed on having the work done as the estimate was well more than double the price of the last brake service that was done at Honda. The brake inspection was free even though I chose not to have the service performed at Brake Stop. I respect Brake Stop for not charging for the inspection.I took the car back to Honda dealer. Their estimate was less than half of the Brake Stop estimate. Honda turned all 4 rotors (not new rotors) 4 pads. Honda did a free multi-point inspection that determined the brake fluid was fine.Im not commenting on the accuracy or truthfulness of the Brake Stop estimate; rather, Im stating that I got two brake service inspections/estimates -- one from Brake Stop and one from Honda, and for obvious reasons I had more trust in the Honda estimate. I will mention that Honda provided *free* Lyft rides from/to the dealer and a car wash.It helps to know the available options before accepting an estimate. Dont be discouraged from checking around from multiple inspections/estimates and checking with dealerships. If the Brake Stop estimate (and work) had been close to that of Honda I would of had the service done there. When a dealership can do the service for less than half the price youll be happy you did the research.

I always use Freddies auto repair. They are honest and do good work. Brakes work and feel great.

They were great. Fixed my brakes and were quick and very professional. Id recommend them to others. Great job guys!

I had my radiator replaced and it had a small leek a manufacturer defect. I want back and the replace quickly and I had great experience getting top service with Break Stop.

The best service I have ever received. They went above and beyond to do an LOF on my car and noted an item that needed a minor fix and they did it for me at no charge.A very satisfied customer 😂

I was recommended to this business by a good friend of mine. I was worried before coming here do to in the past it is so easy for me to feel overwhelmed with the mechanics and sales people since I know nothing snouts cars . I thought I will go in and brace myself to see what all is wrong with it and hopefully I don’t have to pay to much just to find out if I can actually afford to fix it. To my pleasant surprise this business is not only incredible competitive with their prices but they really go out of their way to help you to understand what your car needs and what it doesn’t. Just a breath of fresh air!!! I received all information I needed and do to reasonable prices I was able to have my vehicle fixed that same day! Very appreciative and will recommend to all y friends and family!

As a first time customer I am very happy with the service I received today. I like the online inspection report with the pictures explaining the problems. Even big name dealers do not do that but charge double.The cost of the repair was very reasonable and good quality. The staff is very friendly and works to your satisfaction. My car was ready 15 min before the promised time.I was looking for a decent auto shop in town and I am glad I finally found one. I highly recommend this place! You will not be disappointed.

Dont believe their words. They will promise something and then will lie.

Dori at Brake Stop has earn my Trust and Respect Brake Stop will always be my go to For My Truck and All my Families Vehicles.Tony work is top notchThank You 🙏 Dori and Tony forProviding such exceptional service and building my confidence that there are Businesses like yours that’s still provide phenomenal customer serviceSincerely Ron

This shop did some major repair on the breaks of my 2003 Toyota Sequoia without diagnosing unnecessary work diagnosed by another shop. I liked their honesty, and friendliness. Their fees are reasonable, and their warranty is mush better than the dealer. I have since taken my son’s car and my daughter’s car here for repairs and maintenance. I have had a positive experience every time.

Great service polite and very helpful. We got a great deal. Highly recommend this place.

It was my first time getting service there... Smog check had a discount coupon and was professional.

This is the only place I will take my vehicle. I have a shuttle bus and I had a oil leak and he repairs the leak and told me if I have any issues to bring it back and he would fix it for free. Well a couple of weeks later I got a new leak, not the original leak, he took care of the new leak for me at no charge. Saying that the free oil change I was due he put that towards the repair of my leak. I have to say the manager is an very informative and honest man. He takes the time to educate me and go over every detail.Thank you Brake Stop in Poway!!!

I visited this place last week after i change my cars tire, the owner made me an appointment for today Monday and when i went there, he was very nice to remember me and my appointment for the job to done right away.very clean place, professional, very respectful people.

This place is wonderful. Very upfront and I am happy!

The team here is committed to customer service and excellence. They are open on 6 days a week, have a very welcoming attitude, coupons on their site (you can print out or use your phone to redeem them,) and they will even make you coffee while you wait. The service I had done here was efficient and affordable. They even offered me a deal on diagnosis as well as on labor. Its rare to find a service shop where every customer is treated with respect. Make this your #1 stop for auto service!

I bought my Jetta for an oil change, they immediately took the car and finished the job quickly. I highly recommend them!!

To honor coupon, forced to purchase new rotors, otherwise voids parts & labor warranty. BAD experience for new customers!

Great prices and friendly service. Highly recommended this place.

Did a great job.. ill come again

Everything youre looking for when it comes to car problems; honest people who get the job done.

They did a good job very quick, very friendlyCertainly i recommend them

Good prices and service

Awesome service

Quality service

Great job

Scammers