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Dutchess Overhead Doors
40 Arlington Ave, Poughkeepsie, NY 12603, United States
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Dutchess Overhead Doors
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mi
Review №1

Called for a break down of my bill and DAN did not want to deal with me and hung up on me. They charged me 177$ for 4 hinges and 6 rollers for my garage door. after the secretary told me the most expensive hinge was 10$. doesnt add up if you ask me stay away from these thieves.

je
Review №2

Absolute best! Dan put our doors in at our store and my home years ago.Dan sr. stopped by himself and took care of my situation on way home in about 2 minutes! Wouldnt use anybody else! Jeff Philipbar

He
Review №3

The new garage door is stunning! The windows make the garage light and attractive. There are so many to choose from and the process is easy. Installation was straightforward and neat. Love it!

Jo
Review №4

I had my new garage door installed today. I could not have asked for a better installation and service. The installers came when they said they would. They were polite and did an amazing job. When they left my garage was spotless. They even wiped down the exterior of the door to make sure there were no smudges on it. Took plenty of time to explain all of the new features. I now have an insulated, virtually silent beautiful door. They are the best.

Bo
Review №5

Website said open it wasn’t will not use them for two new doors. Another 30 minutes in my life I won’t get back.

Je
Review №6

Excellent service, creative design offerings and effective communication. Very happy with our interactions with Daniel and our installer Leif. They provided a sharp focus on quality and customer service throughout the process. Thank you.

Ni
Review №7

It’s early morning and you’re tired. You get into your car, you open the garage door, are you backing out like you’ve always done several times. But this time, you went a bit too fast and dented your garage door. Now it won’t close. This is what my morning was like today. It was going to ruin my day, until I called the folks at Dutchess overhead doors. Originally, my appointment was set for the next morning, which I was already happy with. But to my surprise, I got a phone call this afternoon from one of their servicemen, Leif, that he’d be able to swing by. He was very sincere and honest. Did a great job with fixing the problem. He even went above and beyond to oil the wheels and the spring on my other garage door. Good to see honest, sincere, hard-working folks that are in the business of earning every buck they make, especially nowadays.

Ra
Review №8

I needed help with an existing garage door in a home I purchased and went to Dutchess Overhead Doors. Dan helped me with reprogramming the codes and adding new remotes. And even assisted me after hours. I highly recommend them. Great service

Ev
Review №9

Not enough stars! Love my new smart garage door. Appearance: Adds so much to the contemporized mid-century character of the house. Mechanically: Smooth as silk, and quiet as can be. Pricing: Beyond fair.

Sa
Review №10

Thank you for being a locally owned company with a well known history of good service... Brian arrived on time, was masked. Polite competent, found the problem, than serviced our garage doors perfectly, and in good time... we are small local business people ourselves for over 100 yrs in the area, and were confident and pleased to have this company do business with us, for our home... I heartily recommend them... S. Alley

Ke
Review №11

We could not be happier with our new garage doors; the quality and the ease of working with Dutchess made this one of the smoothest changes done on our house. Fine customer service and not one issue.Dan’s attention to detail, knowledge of the products, the market and houses in general is quite extensive. He really helped us make the right decision for our home and it looks beautiful.

Jo
Review №12

Great Service Great PricesWouldnt Use Anyone ElsePleasant Valley New York

Pa
Review №13

After much research on which Garage Door Company to choose, I chose Dutchess Overhead Doors. Dan promptly responded and personally assessed my situation. He gave recommendations to prepare my garage openings for door installation. His skilled crew arrived on the scheduled day, installing my two garage doors. They were totally professional and did an excellent job. I can’t say enough about what a pleasure it was having Dutchess Overhead Doors do the installation. I highly recommend them 👍

Ji
Review №14

Had a accident with my door in the morning . Call Dutchess Overhead Door they said not to worry they would get to me ASAP . Brian was at my house by 1:45 pm door was fixed 45 min later. Could not ask for better service. Very Reassuring checked to make sure that door worked perfectly. Very reasonably priced.

Ro
Review №15

Needed service on a garage door with broken spring . Professional phone service identifying problem and setting up appointment . Appointment was set for sometime early Friday afternoon with an expected phone call in am to confirm and tighten time frame. Received call in am as promised from serviceman Steve . He showed up exactly when he said he was going to . Polite, friendly, professional to deal with and he fixed issue at price that was a little under original estimate .

Da
Review №16

Dan, and crew are highly professional. Just had 3 garage doors installed on my new home purchase and I am more than satisfied with their work. Will recommend them to others.

jo
Review №17

Mike from Dutchess Overhead Doors just left my house after installing two new doors for me. They look great and operate smooth as silk. This guy really knew what he was doing. He was professional, efficient, friendly and thorough. He took the time to show me the features and operation of the doors and left my garage spotless. Dutchess Overhead Doors is the place you want to go for your garage door needs. From Dan the sales guy, to Service Jeff, to Mike the technician, they really took care of me from estimate to install. They are competitively priced and offer great service. I am very, very happy with them. I cant recommend them enough. Thanks guys!

Pa
Review №18

Purchased 3 large overhead doors for our barn. They had the best prices around. They were 10 foot doors and they were much better price than their competition and we purchase the wood grain look and they came in about $7,000 for three doors. Were very happy and look beautiful

Ma
Review №19

We called Dutchess Overhead Doors about 3 months ago to fix our garage opener. They were polite and quick. Then when we had an issue after the recent storm, we called and they took time to talk us through the way we could remedy the problem without charging us.Great company we would highly recommend.

Mi
Review №20

Dan Jr. and his sister Kelly went above and beyond to get my garage door plan correct. The situation was different since I planned to have a car lift in the garage. They made it all possible with all of their expertise. They probably made atleast 4 trips out to my house to make sure everything was on point! Thank you Dutchess overhead garage doors!

Ma
Review №21

Dutchess Overhead Doors installed two garage doors at our home. We had shopped around and the product we selected was quality but reasonably priced. The company gave us excellent ideas about design options. No problems with installation. Alls good.

Ma
Review №22

What a great experience! Not only Dan take the time and explain all the different options for Garage Doors he also went over the pros and cons of each style and type of door. I should also mention that the doors were delivered two weeks earlier than he stated and he painstakingly went over the staining with the painters and made sure every step was understood and followed.So rare but so refreshing to know that there are still companies out there that put the customers wants and needs first. I never write reviews but the experience was so wonderful i couldnt wait to share my experience.Thanks Dan.

ar
Review №23

Car damaged railings for garage door on recent Friday night. I called in request for emergency service at 10:00pm. Amazingly Dan from Duchesscalled me on Saturday at 7:30 AM and had two terrific pros at my house by 9:30AM Saturday and they had it repaired and fully serviced in 1 hour.In the Fall & Winter busy season they do have week-end crews available.

Co
Review №24

Dutchess Overhead Doors installed two doors for us and we absolutely love them! They look and work great and we have received so many compliments!

Jo
Review №25

My garage door was not closing all the way, the support cables had come undone. I gave Dutchess Overhead a call and was impressed from the get go. The person who answered the phone was very friendly. When they came to check out the door, within 10 minutes the problem was diagnosed (broken spring). They ordered the part and about a week later came back and fixed it in under an hour. Even with coming out to New Paltz twice, ordering a part, and doing the work, the cost was very affordable. I highly recommend this company.Tl/dr: friendly and knowledgeable staff, affordable.

Es
Review №26

Excellent service... Highly recommended.

Bi
Review №27

I have been using Dutchess Overhead for many years and they do a great job on my residential & commercial rental projects, including an amazing high-end job on my residence. Dan Sr. runs a tight ship!

Ma
Review №28

Experienced and professional local company. If we want to keep our money in our local community, this is a must choice. Good follow up. I would love to business with them again and again.

Pa
Review №29

We had 8 doors installed for our auto repair shop about a year ago. Have an issue with a broken cable, door is stuck in position. Called for service on Wednesday afternoon. Receptionist tells me the tech will be here in the morning to repair. Tech calls in morning, says he will be in later that morning. All day goes by (with a door stuck partially open) and no one shows. Tech calls at 4:30 PM to say he wont make it but will be here in the morning. Another night with the door stuck partially open, and unable to use the bay for repairs. I call the office at 10:00 AM to see when we can expect him. I am told they will Try to get someone here in the afternoon to look at my broken, 1 year old commercial grade door. Jeff could not explain to me how they could possibly be so far off on their original estimate of Thursday morning. I guess I should have expected this, as most other reviews are terrible and the doors I purchased for my home were delivered and installed much later than originally promised. Dont make the mistake of using Dutchess Overhead. Customer service is terrible. I called Clegg Bros., they seem to understand the importance of timely repairs.

Wi
Review №30

I have used Dutchess Overhead Doors since I moved to Dutchess County 15 years ago. They have excellent technicians that are polite and very well trained. I regularly refer Dutchess Overhead Doors to all my friends and clients with complete confidence that they will receive the same quality experience.Bill H - East Fishkill, NY

Su
Review №31

Called to schedule service. They never confirmed date and time. Called back to find out status and woman was incredibly rude. Told me date and time I was scheduled for which was first mention of any confirmed appointment. She was curt and short with me like I was bothering her. No thanks. You can keep your appointment.

My
Review №32

Experienced staff, fast and done right the 1st time!

Gr
Review №33

At least, they are honest when it comes to parts and such.

Ch
Review №34

I seriously would give business to ANYONE but them. Unprofessional!

Pr
Review №35

We have been dealing with Dutchess Overhead Doors for the past many years and they have always been professional.

Co
Review №36

Great service.

Information
65 Photos
36 Comments
4.5 Rating
  • Address:40 Arlington Ave, Poughkeepsie, NY 12603, United States
  • Site:http://dutchessoverheaddoors.com/
  • Phone:+1 845-471-1130
Categories
  • Garage door supplier
  • Custom home builder
  • Door supplier
  • Garage builder
  • Home builder
  • Home improvement store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:8:30AM–12PM
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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